Prime Restoration

Prime Restoration Reviews

Harrison Walters

5 ★★★★★

We are fortunate enough to collaborate with this company's owner. We have previously collaborated on projects with other businesses, and the team there is the best I have ever met. He responds to our predicament with such intelligence, confidence, and responsiveness. He is really pleasant to deal with, and I think this will be the first time we do our task accurately and quickly. I ask him a lot of questions, and he has always taken the time to listen to my worries and provided step-by-step answers. We are thrilled that he is our go-to facilitator at home.

Morgan Lord

5 ★★★★★

I had a great experience working with this company. This business carries out a wide range of tasks with complete competence. Speaking over the phone with the owner is a pleasure. Additionally, the team is a fantastic addition to this company's workforce. He was very courteous, arrived on time, and did his job flawlessly. I heartily urge anyone in need of their services to contact these folks.

Lewis Hill

5 ★★★★★

The plumber was unable to enter our house because of a water leak. We were suggested to these guys since the area needed to be removed and dried off. We contacted them and spoke with the project manager who came out and evaluated the area after reading a few of their evaluations. His staff arrived on schedule, took their time to explain the procedure, and finished the work quickly.

About Prime Restoration

Prime Restoration is a professional water and property restoration service located at 4960 Cypress Hammock Dr #1, St Cloud, FL 34771. Serving residential and commercial clients, the company specializes in Water Damage Restoration Service, offering rapid response and comprehensive recovery solutions for temporary and long-term damage from leaks, floods, storms, and other water-related incidents. The team understands the urgency of water events and works to minimize secondary damage, protect structural integrity, and restore spaces to pre-incident conditions. Their approach blends industry-standard methods with attentive customer service to ensure clear communication, thorough assessments, and diligent execution from start to finish.

Prime Restoration emphasizes thorough drying, dehumidification, and moisture mapping to prevent mold growth and material deterioration. They provide detailed evaluations of affected areas, including containment planning, removal of damaged materials when necessary, and sanitization to restore indoor air quality. The service portfolio includes water extraction, structural drying, content cleaning, and upholstery and textile restoration, with specialized equipment and techniques designed to extract moisture efficiently while preserving as much of the original material as possible. Their team collaborates with homeowners, property managers, and insurance adjusters to facilitate smooth claims processing and transparent documentation of scope and costs.

In addition to water damage response, Prime Restoration extends preventative and recovery-focused amenities and capabilities. They offer 24/7 emergency response to address urgent leaks and flooding, on-site assessments, and detailed project planning with clear timelines. The staff demonstrates professional communication, arriving punctually and performing tasks with care and attention to safety. Clients can expect step-by-step explanations of procedures, ongoing updates during the remediation process, and a commitment to doing the job correctly the first time. The company also provides guidance on moisture control, ongoing maintenance recommendations, and recommendations for equipment or structural repairs needed to prevent future incidents.

Prime Restoration prides itself on a customer-centric philosophy, applying expertise across residential and commercial settings to deliver dependable outcomes. Their team members are described as courteous, knowledgeable, and responsive, with a focus on solving problems effectively and efficiently. By combining hands-on restoration skills with clear, compassionate communication, Prime Restoration aims to be the trusted partner homeowners and businesses rely on when confronted with water intrusions. The company’s location in St Cloud positions it to serve surrounding communities with a focus on quality workmanship, accountability, and a transparent process that respects clients' time, budgets, and properties.

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