Home - Florida - Orlando - Emergency Services & Reconstruction

Emergency Services & Reconstruction

Emergency Services & Reconstruction in Orlando, FL, provides professional water damage restoration from STONE TILE GROUP at 2405 W Princeton St. Serving 22 specialized services for thorough recovery.

Water Damage Restoration Service at 2405 W Princeton St in Orlando, FL 32804

Operational
★★★★☆
Rating: 3.5 based on 24 reviews
Address: 2405 W Princeton St, Orlando, FL 32804
Located in: STONE TILE GROUP
Phone: 14074220144
Emails:
Ladonna Oney (Co-Owner, General Manager) - [email protected]
Antonio Nacache (Senior Vice President Sales) - [email protected]
Bill Smith (Vice President, Sales, Marketing And Regulatory Affairs) - [email protected]
Employees: 200
Get Directions Call Now
Emergency Services & Reconstruction

Emergency Services & Reconstruction Services

24/7 Emergency Response

+

24/7 Emergency Response is a service that provides immediate help and rapid support at any time of day or night, including urgent alerts, dispatch, and ongoing assistance to handle crises, injuries, or safety incidents efficiently.

Claims Adjusters

+

Claims Adjusters evaluate insurance claims, investigate incidents, determine coverage and payout amounts, gather evidence, talk with involved parties, and help settle claims fairly for both the insurer and the insured.

Commercial Building

+

Commercial Building is a service that designs, plans, and constructs buildings used for business activities, such as offices, stores, and warehouses, including project management, permits, site work, and finishes from concept to completion.

Commercial Property

+

Commercial Property is a service that helps people buy, sell, or manage business-focused real estate like offices, shops, and warehouses. It involves market research, pricing, negotiations, leases, and property management tailored to commercial needs.

Commercial Reconstruction Services

+

Commercial Reconstruction Services helps businesses restore and rebuild properties after damage or changes, handling planning, permits, construction, and timelines to get offices, retail, or industrial spaces functional again.

Complete Rebuild

+

Complete Rebuild is a full-service renovation that revamps a property from top to bottom, including planning, demolition, new construction, systems upgrades, finishes, and final touches to restore it to a fresh, modern, and functional state.

Complete Restoration

+

Complete Restoration is a service that brings a damaged or worn item back to its original condition, including cleaning, repairing parts, refinishing surfaces, and restoring functionality so it looks and works as good as new.

Contents Restoration

+

Contents Restoration is a service that recovers lost, deleted, or corrupted files from storage devices, backups, or clouds, using scan and repair tools to restore data to its original state where possible and provide a usable copy for the user.

Debris Removal

+

Debris Removal is a service that collects and removes unwanted junk, such as construction waste, branches, or trash, from a site. It involves surveying the area, loading and transporting debris, and disposing of or recycling it responsibly.

Emergency Disaster Restoration

+

Emergency Disaster Restoration is a service that quickly responds to damage from disasters (like fire, floods, storms) to assess harm, remove debris, dry and clean affected areas, prevent further damage, and restore homes or businesses to safe, livable condition.

Fire And Smoke Restoration

+

Fire and Smoke Restoration helps repair properties damaged by fire, smoke, or soot. It involves cleaning, deodorizing, removing debris, repairing structures, and restoring ceilings, walls, and belongings to safe, livable condition after a fire or smoke event.

Mold Remediation

+

Mold Remediation is cleaning and fixing areas affected by mold growth, removing mold, drying moisture sources, and restoring air quality to prevent future growth.

New Build

+

New Build is a service for planning and creating a brand-new home or building from scratch, covering design, permits, construction, and finish work from initial concept to move-in ready, with timelines, costs, and milestones.

Property Damage

+

Property Damage is a service that assesses and repairs harm to buildings or belongings after events like accidents, weather, or vandalism. It involves documenting damage, estimating costs, coordinating repairs, and ensuring safety and compliance.

Property Reconstruction

+

Property Reconstruction is a service that recreates or repairs a property after damage, using plans, materials, and expert labor to restore its structure, layout, and appearance to a safe, functional, and near-original condition.

Remodel & Renovations

+

Remodel & Renovations helps you update or change your space, such as kitchens, bathrooms, or rooms. It involves planning, demolition, rebuilding, new fixtures, finishes, and making the layout better to suit your needs and style.

Restoration & Construction

+

Restoration & Construction is a service that repairs and renews buildings or property after damage, wear, or aging, combining cleanup, reconstruction, and finishing touches to return the space to good condition and improve safety, value, and usability.

Restoration And Reconstruction

+

Restoration and Reconstruction is a service that fixes and rebuilds damaged buildings, structures, or artifacts. It involves assessing damage, planning careful repairs, sourcing materials, and restoring safety, appearance, and function to near-original condition.

Restore & Repair

+

Restore & Repair is a service that fixes and renews damaged items or data, bringing them back to working condition. It involves assessing damage, repairing or recovering components, and restoring functionality with safe, careful methods.

Water Extraction And Drying

+

Water Extraction And Drying is a service that removes standing water from spaces and then dries surfaces and materials to prevent damage, using pumps, vacuums, and fans. It involves assessment, water removal, drying, and monitoring to ensure safety and prevent mold.

Water damage-related cleanup & repair

+

Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, removes damaged materials, and restores structures to their original condition after flooding, leaks, or spills.

Water damage-related mold removal

+

Water damage-related mold removal is cleaning and drying areas affected by flooding or leaks, stopping mold growth, removing contaminated materials, sanitizing with disinfectants, and fixing water issues to prevent future damage.

Emergency Services & Reconstruction Reviews

Renee Bordeaux
Renee Bordeaux
5 ★★★★★
My house was flooded and my insurance company sent Emergency Services & Reconstruction out to handle our issues. I have to say I could not have pick a better team to do the work at my home. I was devastated about the flood because my daughter was getting married during this time. I can't say enough about Wayne, Dillon, Mary and many others they went above and beyond to make everything work for this special time in our life. They worked around the wedding and my family being here it was amazing!! Mary went through our belongings and found the handkerchief that was my grandmothers that my daughter was to carry on her wedding day. She had the handkerchief delivered to my house before the big day. If you are looking for this type of service you definitely want this team on your side!! All I can say is THANK YOU and you guys ROCK!! Emergency Services has some awesome caring people!! Thank you so much for you kindness during a trying and beautiful time in our lives.
Roni O'Quinn
Roni O'Quinn
5 ★★★★★
Randy Clark at Emergency Services & Reconstruction is such a wonderful man. We had a house fire in December of 2015 and Randy was put in charge of our rebuild. Randy was knowledgeable and always so kind. Randy really pushed for us to get us home as soon as possible. He worked with us and always made himself available via text or phone. And he went out of his way to bring samples to me when it was tough to take our baby in the car. Randy has an ease about him that instantly makes you feel comfortable. He works really hard for the people who he is helping and the job he does is not an easy one and he does a spectacular job ... I am so grateful that we had him in charge of our rebuild. We don't know what we would have done without him. I highly recommend Randy Clark... I would have put more than 5 stars... he deserves more! 😄
Beth King
Beth King
1 ★☆☆☆☆
I've been dealing with this company for 2 months. They were brought out by my insurance company for mold from leaking water. They took it upon themselves to start tearing out my floors and walls. All they were suppose to do was set up dryers. Fast forward over 2 months later and we still have holes in our closet walls and no floor in the main closet. Chris, the manager, has been very disrespectful and rude and claims it was our insurance companies fault. He said he had documents to prove he had the bid to start the demo. He still can't and hasn't shown us any documents. I would never recommend this company to anyone, ever. Our insurance company told us they are dropping their contract with this company.
Christy K
Christy K
5 ★★★★★
My husband and I had a flood in our home that damaged all of our flooring. Emergency Services and Reconstruction was recommended by our insurance company, and James Brabb, our contractor, was there the same day drying the floors and ensuring the damage was minimized. James oversaw the installation of flooring and restoration of our cabinetry. He and all the workers we met over the following weeks were skilled, quick to respond and wonderful to work with. He worked the insurance company's timeline to get us back into our home quickly. From beginning to end, Emergency Services & Reconstruction was professional, prompt and all the work was of the highest quality.
Melissa
Melissa
1 ★☆☆☆☆
This company was called out to my house for mitigation services and did such a horrible job that I requested to never use them again. I have never had a horrible experience with using companies my insurance recommends, but this one is bad. The employee that was handling my claim was extremely unprofessional and applied half the effort, if any, to the job. The employee did a very terrible job with placing the tarp and sandbags on my roof that other people, including myself, were questioning if it was ever placed on my roof correctly. The tarp was flapping in the wind more than it was covering the roof. His lack of effort with placing the tarp on my roof correctly has caused a second leak to happen in the same area. A sand bag holds plenty of weight so there is no way that it had suddenly moved. Because of the terrible job that the employee did, I am back to square one and have since then contacted a new company who has taken very good care of me. I have advised my insurance company to take this company off their list so they can stop wasting their money on them.
Karin Mouton
Karin Mouton
2 ★★☆☆☆
In December 2017 a car crashed thru our house. Extensive damage. A representative from ESR came and got the gaping hole boarded up that night. We moved out in January but work didn't begin until April. Randy Clark was the Project Manager and was awesome to work with the reconstruction going good. THEN...ESR was bought out by another company. Everyone was quiting. Randy saw our job thru most of the completion then he too left. Since then no contact from them. My house is not finished and I doubt this company will finish it. Randy told us to purchase items needed and we would receive reimbursement at the end. This was July 2018. I can't even get any one to call me including the new head guy, Testa. My house remains unfinished and we are out $2,000+. I'm going to contact the new Corporate headquarters...Wish me luck
Christine M.
Christine M.
3 ★★★☆☆
Assigned to this contractor (bda as Res-Con) by my insurance company and now having issues getting repairs started. They apparently are having staffing troubles and have no estimator, so there is nobody to write a supplemental request for more funds from our insurance. The staff that I have interacted with are polite & responsive, but there has been no action; no change in status since early November. (It's January now.) Just wishing there had been more Google reviews on them before we went forward and sent them our deductible, as they are holding over $13,000 dollars to replace a roof and repair water damage to our living room ceiling! For that money, we have gotten a tarp & sandbags. UPDATE: A day after placing this review and contacting Res-Con via email, the owner Bob C. called to apologize and get things moving. They at least began the permitting process. I will update again as soon as work starts.
Vanester Whitehurst
Vanester Whitehurst
1 ★☆☆☆☆
This company is not reliable.Signed contract on February 16, 2022. They came out started the work haven’t finished. Been over 3 weeks since someone been to the house. Rigo Sanchez. Who is project manager doesn’t return calls. Terrible company. Wouldn’t recommend them. Went with them because they were partnerships with the insurance company. Will never use insurance company contractor again. Then say they were waiting on a plumber for 2 weeks. Please don’t use them.
Willie Weber
Willie Weber
5 ★★★★★
My parents home suffered extensive water damage from a broken pipe,they were away when this happened and once they got home it was a mess water everywhere.They called me and I told them I will search online and find a company right now.I found Emergency Services & Reconstruction with no time to waste they had someone out to the house and got everything under control. Until you experience something like this you have no idea how stressful this can be, the people at Emergency Services & Reconstruction are experts LaDonna was a big help getting everything set through the insurance company and directing the people to the process we were always kept informed . You folks are life savers Thank you very Much great company great service.
Kathy
Kathy
5 ★★★★★
We have used ESR several times for water related issues in our home. They are true professionals and take a personal interest in making sure everything is done right! Bob Hutchison is exceptionally knowledgable, very efficient and a pleasure to work with. He did an excellent job coordinating all the different workers that we needed and he kept us informed every step of the way. We highly recommend ESR to everyone!!
Read more

About Emergency Services & Reconstruction

Emergency Services & Reconstruction is a comprehensive water damage restoration and emergency response provider located at 2405 W Princeton St, Orlando, FL 32804, within the STONE TILE GROUP. The company specializes in a broad range of recovery services designed to mitigate damage, restore property, and bring families back to normal life after disasters. The organization operates with a strong commitment to timely, compassionate service, offering 24/7 emergency response to address immediate threats from floods, fires, and mold incursions. From the moment a call comes in, the team mobilizes to assess the scene, establish safety, and initiate containment to prevent further loss of property and belongings.

The portfolio of services includes both restoration and reconstruction capabilities to support clients from initial mitigation through final completion. In fire damage restoration, crews focus on securing the site, removing debris, and conducting thorough smoke and odor remediation, while in water damage restoration they provide water extraction and drying, moisture mapping, and mold prevention. The company emphasizes comprehensive project management, coordinating with insurance providers through claims adjusters to help clients navigate coverage and timelines. This alignment with insurance processes aims to smooth the path to recovery and minimize displacement for residents and business occupants alike.

Emergency Services & Reconstruction serves diverse settings, including residential properties and commercial buildings. They offer commercial reconstruction services, complete rebuilds, and complete restorations to restore storefronts, offices, and other facilities to pre-loss or better-than-new conditions. Their capabilities extend to contents restoration, which includes careful handling and restoration of personal belongings and inventory, as well as debris removal and site cleanup to ensure safe, compliant environments for reconstruction work. The organization also handles remodels and renovations as part of post-loss improvements, providing restoration and construction integration to deliver cohesive outcomes for clients who require both mitigation and reconstruction under one umbrella.

Located in the STONE TILE GROUP, the team collaborates with clients to assess needs, develop timelines, and implement restoration strategies that align with property damage priorities, whether the objective is a restore-and-repair approach or a complete reconstruction project. Their repertoire includes new build services for scenarios that require fresh construction, as well as seasoned project management to coordinate trades, materials, and scheduling. Customers benefit from professional guidance throughout the process, with transparent communication and a focus on restoring safety, comfort, and functionality.

Customer experiences reflect both the dedication and the challenges of the industry. While testimonials vary, the company remains a recognized resource in water and fire damage response, mold remediation, and disaster restoration, with personnel noted for responsiveness, expertise, and a strong customer-first philosophy. The organization’s aim is to provide reliable, thorough, and compassionate service during difficult times, ensuring that properties are restored to their best possible condition while supporting families and businesses through recovery milestones.

Fire Damage Restoration Service

Emergency Fire Damage Restoration Service in Orlando, FL offers rapid fire damage assessment, soot and odor removal, board-up and temporary protection, and complete structural repair with 24/7 response to restore safety and comfort to homes and businesses.

Water Damage Restoration Service

Emergency Services & Reconstruction’s Water Damage Restoration in Orlando, FL offers rapid response, 24/7 emergency water removal, drying, dehumidification, mold remediation, and complete reconstruction to restore properties safely and efficiently.

Water Damage Restoration Services Near You

Pro Master Cleaning Restoration
★★★★★ 4.9 (42 reviews)
9910 Turf Way #3, Orlando, FL 32837
Good Roads Water Damage Experts
★★★★★ 5.0 (159 reviews)
270 E Pine St, Orlando, FL 32824
Iron group
★★★★★ 5.0 (11 reviews)
2180 Central Florida Pkwy, Orlando, FL 32837
FORCE 1 RESTORATION SERVICES
★★★★★ 5.0 (15 reviews)
420 Robertson Ln Suite B, DeBary, FL 32713