Full Pros

Full Pros Reviews

Ximena Grace

5 ★★★★★

I worked with this company for remediation after my dishwasher leaked and damaged the flooring in my condo. As a first time home owner and my first time filing a homeowners claim I had no idea what to expect and was very nervous about the process. The technicians were very helpful in explaining the process to me as well as providing helpful tips on how to deal with my insurance adjuster. They use the same software as homeowners insurance companies so submitting an invoice was a seamless process. I still recommend this company for any remediation work you may need.

Ritesh Patel

5 ★★★★★

I had an insurance inspection attended by the technician and his team. Their communication before arriving on time was excellent. They were safe with masks and gloves and exceptionally professional. Their work to make the home safe was done effectively and efficiently. Seriously a pleasure to have done business with them which is something these days. Thanks.

Olivia Maeve

5 ★★★★★

They did not just remove the water. They made sure every single detail was taken care of, making the entire process worry free for us. Property. Thankfully, I chose this company for the restoration work, and I could not be more pleased with their service. From the moment I contacted them, their responsiveness was impressive. They arrived promptly and immediately assessed the damage with a level of professionalism and expertise that put my mind at ease. Their team was not only highly skilled but also incredibly compassionate, understanding the emotional toll such an event can take on a homeowner. The restoration process was thorough and efficient. The team used state of the art equipment to extract water, dry out the affected areas, and prevent mold growth. They kept me informed every step of the way, explaining what they were doing and why it was necessary. This transparency was greatly appreciated and helped build trust. What stood out most was their attention to detail. They did not just focus on the obvious damage but also checked less apparent areas to ensure there were no hidden issues. Their commitment to restoring my home to its original condition was evident in their meticulous work. Communication with this company was seamless. Any questions or concerns I had were addressed promptly and thoroughly. The staff was friendly, approachable, and always willing to go the extra mile to ensure my satisfaction. Overall, this company turned a stressful situation into a manageable one. Their professionalism, expertise, and excellent customer service made all the difference. I highly recommend them to anyone in need of flood restoration services. Thank you, this company for your outstanding work.

Charlie Lord

5 ★★★★★

I am a carpet cleaner in Brisbane. I called this company after a washing machine hose burst in my home. It was a big job for me to do. The technician and his great crew came and did things I had not seen before. Job done well guys. Thank you so much. So happy for the excellent finish.

Ethan Boyd

5 ★★★★★

They saved me from a huge problem. They arrived quickly, worked hard, and in no time my house was clean and dry. Excellent.

Alicia Rae

5 ★★★★★

Thanks to the manager and the team. Prompt visit when apartment flooded. Pictures and assessment helped with insurance. Would highly recommend.

Todd Elam

5 ★★★★★

Excellent from start to finish! Thank you to everyone at this company,the owner arrived promptly after we had called him as we had a AC vent leak which caused some mold in our ceiling of our bathroom, he was punctual and polite and was thorough in his inspection and even went up again to the attic to check for any other leaks. I again thank you for your help and promptness to help me rectify the situation and if anybody else has any issues I again would highly recommend them over any other company that does this type of work.

Harvey Benson

5 ★★★★★

I had water damage in a home I had just purchased, and these guys were on the spot. They got there to survey the damage and immediately got to work. The employees were very professional and had a great attitude and knowledge of water damage cleanup. They cared for everything and made the entire situation easier for me.

Ruby Payne

5 ★★★★★

Our washing machine caused water damage, and our insurance company insisted on three quotations before allowing us to begin repairs. These guys arrived, and of all our estimates, they were the only ones who were professional and showed up on time! They calmed us down and gave us all the details! This is the proper way to manage a business! Strongly advised!

Gevorg Petrosyan

5 ★★★★★

Having these guys work for me on my rental home makes me very happy. The proprietor is incredibly helpful and friendly. Due to border closures, I am unable to visit the property, but he is always able to keep me informed and make decisions on my behalf. It is incredibly beneficial to me!

About Full Pros

Full Pros is a reputable water damage restoration service located at 2960 Maguire Rd #1, Ocoee, FL 34761. Serving residential and commercial clients, the company specializes in comprehensive water damage cleanup, drying, dehumidification, mold remediation, and structural restoration. As part of its core offerings, Full Pros delivers thorough water damage restoration service that addresses the immediate removal of standing water, moisture extraction, and the prevention of secondary issues such as mold growth. The team emphasizes rapid response times, professional on-site assessments, and clear communication throughout the recovery process. They work with homeowners, renters, and property managers to develop a practical restoration plan tailored to the severity of the incident and the unique conditions of each property. In addition to extraction and drying, Full Pros provides contents cleaning, odor control, and sanitization to restore indoor air quality and comfort. The company also assists clients with insurance coordination, documentation, and submitting invoices, utilizing software compatible with homeowners insurance providers to streamline claims and minimize frustration during a stressful period. Customer service is highlighted by courteous, knowledgeable technicians who explain each step, set expectations, and keep clients informed from initial assessment through the completion of repairs. Full Pros understands the emotional toll of water damage and approaches each project with empathy, professionalism, and a commitment to restoring a home or business to its pre-damage condition. The team employs state-of-the-art equipment for water extraction, drying, dehumidification, and mold prevention, ensuring a meticulous and thorough process that covers both visible damage and potential hidden issues. Long-term safeguards, including preventative measures and moisture monitoring, are discussed with clients to prevent recurrence. With a focus on reliability, safety, and quality workmanship, Full Pros aims to deliver a seamless restoration experience, from initial contact to final walkthrough, so clients can return to a safe and comfortable environment as quickly as possible.