Urbano Properties Service LLC

Urbano Properties Service LLC Services

Urbano Properties Service LLC Reviews

Karla Dominguez

5 ★★★★★

A pipe under my kitchen broke and caused damage to my wooden floor. I called Urbano, and they were amazing from the very beginning. They arrived quickly, set up the machines to dry the floor, fixed the issue that caused the water leak, and made sure everything was back to normal. Beyond their professionalism and care, they truly gave me peace of mind. I highly recommend them!

Valeria Marin

1 ★☆☆☆☆

I don't recommend this company. I had a very bad experience. They don't meet the deadlines they promise and are very unprofessional. They tell you lies to convince you to do business, and they don't follow through.

Coco Panela

1 ★☆☆☆☆

Don't trust them and don't contribute to a company that plays with honest workers and the well-being of their families. I'm sharing my experience so future customers are informed. The technicians who performed the service were professional and attentive, but it's important to know that they aren't direct employees of Urbano, but rather independent contractors. In my specific case, I can confirm that they don't pay these companies on time. I recommend that anyone considering this service thoroughly investigate the terms and conditions before hiring them; don't fall prey to their bad intentions.

Geovani david Negron dominguez

5 ★★★★★

I had a leak in my roof due to very strong winds. I called Urbano and the technicians arrived quickly. They thoroughly inspected the area, immediately identified the cause of the problem, installed a tarp to prevent further damage, and helped me with the entire claim process with my insurance company (Citizens). They were very professional, friendly, and efficient. Highly recommended!

Paola Guzman

1 ★☆☆☆☆

Urbano is a dishonest company. A well-known business owner had a mitigation project done by Urbano LLC and had a terrible experience. They don't honor agreed-upon payments and don't answer calls or messages. Their lack of responsibility and transparency is complete. I do not recommend working with this company under any circumstances.

Josefina Cuauro

5 ★★★★★

I want to congratulate the entire Urban team, especially Victoria, for her excellent service and professionalism. From the beginning, they demonstrated their excellent and dedicated service, but above all, their ability to help me solve my problem, which was in one of the bathrooms in my house. They also explained the entire process in detail and helped me with my home insurance claim! Thank you for everything!

Yessenia Ledezma

5 ★★★★★

From the moment Urbano's customer service staff helped us resolve our roof leak problem, I found the service excellent. Thank you to the entire team, but especially to the technical service staff for their help and professionalism!

Luis Cabrita

1 ★☆☆☆☆

A terrible experience with this company. They don't honor agreements with their service providers, leaving people waiting for payments that never arrive. It's a complete lack of ethics and professionalism. I would never work with them again or recommend their services.

William Acosta

1 ★☆☆☆☆

I absolutely do not recommend them. They subcontract other companies to do the work, these companies do the work, provide documentation, everything, and Urbano doesn't pay. It didn't just happen to me; many other people have had the same experience with Urbano. MAGIN BLASI shows up with our money.

About Urbano Properties Service LLC

Urbano Properties Service LLC is a Water Damage Restoration Service located at 601 Brickell Key Dr, Miami, FL 33131. The company specializes in comprehensive moisture response, structural drying, and restoration services designed to minimize downtime and preserve the integrity of residential and commercial properties. Their team works with property owners, managers, and insurers to assess damage, establish a clear plan, and execute timely remediation that returns spaces to pre-loss condition. They handle a range of scenarios from unexpected leaks to natural disasters, providing a steady, professional presence throughout the restoration process. The organization emphasizes careful documentation, clear communication, and adherence to accepted industry standards to ensure reliable outcomes for clients facing water-related incidents. In addition to water damage restoration, the firm offers services related to fire damage cleanup and repair, flood cleanup and flood restoration, mold cleaning, general cleanup, and home renovations that may be required after a loss. Their approach aims to blend rapid response with thorough remediation, addressing immediate concerns such as water extraction and air movement, while guiding clients through longer-term repairs, renovations, and insurance claim processes. The staff is trained to handle sensitive situations with empathy and professionalism, recognizing the stress that property damage can cause and striving to restore a sense of security and normalcy for homeowners and business owners alike. By coordinating with insurance providers and third-party contractors as needed, Urbano Properties Service LLC seeks to streamline the restoration journey, reducing guesswork and accelerating the timeline from mitigation to completion. The company’s dedication to safety, quality workmanship, and transparent communication is reflected in their commitment to client satisfaction, meticulous project management, and careful documentation of every step in the restoration and rebuild process. As a multifaceted service provider, Urbano Properties Service LLC positions itself as a trusted partner for both emergency response and post-loss reconstruction, delivering reliable results tailored to the specific needs of each property and its occupants.

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