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Universal of North Florida

Universal of North Florida provides expert water damage restoration in Jacksonville, offering comprehensive services to restore homes and properties efficiently.

Water Damage Restoration Service at 2036 Jernigan Rd in Jacksonville, FL 32207

Operational
★★★★★
Rating: 4.8 based on 20 reviews
Address: 11323 Phillips Pkwy Dr E suite 4, Jacksonville, FL 32256
Phone: 18884498936
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Universal of North Florida

Universal of North Florida Services

Commercial Water Damage

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Commercial Water Damage is professional cleanup and restoration services for business properties after water incidents, including assessment, water removal, drying, mold prevention, and repairs to minimize downtime and protect assets.

Emergency Services

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Emergency Services is a rapid-response system that coordinates urgent help, like police, fire, medical aid, and dispatches responders to save lives, protect property, and provide immediate care during crises.

Fire And Smoke Damage

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Fire and Smoke Damage is a service that assesses, cleans, and repairs properties harmed by fire, heat, and smoke. It includes securing the site, removing soot and water, restoring structure, and返回deodorizing to return spaces to safe, livable condition.

Fire And Water Damage Restoration

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Fire And Water Damage Restoration is a service that cleans up and repairs homes or buildings after fire or water damage, removing smoke, soot, and water, drying and dehumidifying, sanitizing, and restoring damaged materials to bring the space back to its prior condition.

Fire Damage Restoration Process

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Fire Damage Restoration Process is the steps to clean, repair, and restore a property after a fire. It involves assessing damage, removing debris, ventilating, cleaning soot and smoke, securing structure, and rebuilding or replacing damaged materials to restore safety and usability.

Fire Safety

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Fire Safety is the set of practices, rules, and equipment that protect people and property from fire. It involves preventing fires, detecting them early, and safely escaping or fighting them using alarms, extinguishers, drills, and clear safety plans.

Fire damage cleanup & repair

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Fire damage cleanup & repair helps restore a home after a fire by removing smoke, soot, and water, cleaning and sanitizing surfaces, and repairing or rebuilding damaged areas to return the space to its pre-fire condition.

Flood cleanup

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Flood cleanup is a service that removes water, dampness, and damaged materials after flooding, dries the structure, and sanitizes areas to prevent mold and further damage, helping restore homes or buildings safely and quickly.

Flood restoration

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Flood restoration is the process of cleaning up water damage after flooding, drying out spaces, removing damaged materials, and restoring homes or buildings to their pre-flood condition while preventing mold and further damage.

Home Maintenance

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Home Maintenance is a service that helps you keep your house in good condition. It involves routine tasks like inspecting, cleaning, and repairing areas such as plumbing, electrical, HVAC, and safety features to prevent problems and extend the home's life.

Home Restoration

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Home Restoration is the process of repairing and renewing a home after damage or aging. It involves fixing structural issues, repairing or replacing walls, floors, and ceilings, restoring systems, and bringing the house back to good, safe, and livable condition.

Mold Problem

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Mold Problem is a service that identifies mold growth, inspects affected areas, explains health and property risks, and provides steps to remove mold, improve ventilation, and prevent future recurrence with recommendations and support.

Mold Remediation Services

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Mold Remediation Services help remove mold from homes or buildings, identify moisture sources, clean affected areas, and prevent future growth to improve indoor air quality and safety for occupants.

Mold Removal

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Mold Removal is a cleaning service that detects and eliminates mold growth in homes or buildings, then treats surfaces to prevent recurrence, uses safety gear, and may seal or improve ventilation to keep indoor air healthy.

Mold cleaning

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Mold cleaning is a service that removes mold growth from your home or business, cleans affected surfaces, and may treat the area to prevent recurrence. It involves assessment, containment, removal of mold, cleaning, and odor or moisture control.

Mold damage restoration

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Mold damage restoration is cleaning and repairing spaces after mold grows due to moisture. It involves assessing the spread, removing mold safely, cleaning and sanitizing affected areas, drying moisture, repairing damage, and preventing future growth.

Mold inspection

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Mold inspection is a service that checks a home or building for mold growth, moisture, and water problems. A professional visits, inspects rooms, tests air or surfaces if needed, and explains findings and recommended steps to prevent future mold.

Mold mitigation

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Mold mitigation is the process of stopping mold growth and removing it from indoor spaces. It involves identifying moisture sources, containing affected areas, safely cleaning/removing moldy materials, drying surfaces, and addressing leaks to prevent recurrence.

Mold remediation

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Mold remediation is cleaning and removing mold growth from walls, ceilings, or other areas, fixing moisture problems, and restoring safety and air quality with cleaning, repair, and prevention steps.

Property Management

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Property Management is a service that handles the day-to-day tasks of owning rental property, including finding tenants, collecting rent, handling maintenance, coordinating repairs, and ensuring compliance with laws to keep properties well-maintained and profitable.

Roof Storm Damage

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Roof Storm Damage is a service that assesses and fixes damage to your roof after storms, including inspecting for leaks, missing shingles, and structural issues, then providing repairs, replacements, and guidance to protect against future storms.

Smoke Restoration

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Smoke Restoration is a service that cleans and repairs items damaged by smoke, removing odor, soot, and stains from furniture, walls, and belongings, and restoring surfaces to their original look and safety after a fire or smoke event.

Storm Damage Restoration Services

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Storm Damage Restoration Services helps repair homes after storms, fixing water, wind, and structural damage, removing debris, drying and sanitizing, replacing damaged materials, and restoring safety and livability for your home.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that quickly removes water, dries and deodorizes spaces, and fixes damaged floors, walls, and ceilings. It includes assessment, water extraction, drying, sanitizing, mold prevention, and repairs to restore your property.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up mold that grows after flooding or leaks, drying the area, removing moldy materials, treating surfaces, and preventing future moisture to keep your space safe and restore normal conditions.

Water removal

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Water removal is the process of eliminating excess water from a space or material, typically using pumps, vacuums, or absorbent methods. It involves assessing moisture, stopping sources, and safely extracting water to prevent damage and mold.

Wind & Storm Restoration

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Wind & Storm Restoration helps repair homes and properties damaged by strong winds and storms, including assessing damage, securing the site, removing debris, and repairing roofs, siding, and water intrusion to restore safety and livability.

Wind And Storm Damage

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Wind And Storm Damage is a service that assesses and repairs harm caused by strong winds and storms to buildings, roofs, and property, including damage inspection, temporary protection, and restoration to restore safety and structure.

Wind Damage Repair

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Wind Damage Repair is a service that fixes damage to a home or building caused by strong winds. It involves assessing the damage, securing the structure, repairing or replacing roof, siding, windows, and damaged components, and restoring safety and appearance.

Window Replacement

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Window Replacement is the service of removing old or damaged windows and installing new ones to improve energy efficiency, security, and appearance. It involves measurement, removal, frame prep, installing new windows, sealing, and finishing touches.

Universal of North Florida Reviews

Stacey Lai
Stacey Lai
5 ★★★★★
Working with Richard Reid and his team was such a pleasure. They truly went above and beyond to get the repair work done on a condo I sold. They expedited the work so we could close on time while making sure their efforts were done perfectly. 10/10 recommend!!! See before and after photos.
Josh Berman
Josh Berman
5 ★★★★★
These folks are amazing. They’re in a field where they could take advantage of people and they do the exact opposite. They do an incredible job at a very fair price. I couldn’t say enough good things about them and about the way they left the place after fixing extensive flood damage.
Paul Carney
Paul Carney
5 ★★★★★
Richard and his team were awesome and very professional to deal with. Very detail oriented and on the spot with All problems and fixed everything in a matter of days. Stayed in communication with us every step of the way went above and beyond to make sure that everything was done in a timely manner. Would definitely recommend this company to anyone.
Tiffany Bott
Tiffany Bott
5 ★★★★★
5 stars! Called Travis right after a pipe broke in my mother’s attic. The team was there in full force in less than 1 hour. The crew was friendly, respectful and they hustled! Richard, Caleb and Joe among others arrived with a smile and got to work! The mess was cleaned up, and dryers on in no time. Time is of the essence when ceilings are falling down and the furniture is soaked, I felt so much better leaving my mother to a situation that was contained and cleaned. I highly recommend these folks and I’m so thankful for this well organized, professional and polite team! PSA: know where your water cut off valves are.
Rees Mason
Rees Mason
5 ★★★★★
The owner Dale saved me after my AC unit malfunctioned and leaked through my first floor ceiling causing my entire first floor to need new dry wall and repainted. He educated me through the entire process of navigating my insurance company to the grade finish on my ceiling and how to redo it properly. My insurance company was trying every way possible to cut corners and Dale and his team stuck with me to make sure I didn’t get cheated out of $$$ that I paid for in these situations. He always responded promptly and even coordinated his team to complete the work while I was out of town so it didn’t impact my day to day living with 2 kids. I can’t sing their praises enough. I’m so thankful for Dale and his amazing team at Universal Restoration!
Susan Kilgore
Susan Kilgore
5 ★★★★★
Waking up to active flooding and extensive water damage is as horrible as you’d imagine. We reached out to Universal Restoration and were given an ETA. Along, with the assurance that everything will be ok. Just hearing those words made me feel a little better. The crew arrived 15 minutes prior to the ETA given, which was wonderful. They came right in and made their evaluation. The field supervisor took the time to explain to me what needed to be done, why and the actual process to complete it. Him taking those few extra minutes to communicate with me made me feel very comfortable, to first off have him in my home and second that he/they had the knowledge to fix this damage. Through the process they continued to communicate with me. It ended up being quite the job but nonetheless was completed in the time frame given. Universal Restoration made my disaster as smooth as possible, from my initial contact to them until the completion of the job with superior results! They were professional, knowledgeable and treated me like a person not a $. I highly recommend if restoration services are ever needed contact Universal Restoration of North FL.
Sam Davenport
Sam Davenport
5 ★★★★★
I worked with Universal Restoration at a condo association that experienced mold in a unit from water damage. Universal stepped right in to handle the Condo Association's claim. The work was done professionally, quickly and without issue. The most impressive part was when they worked with out insurance adjuster to get the bill for the work down within our insurance policy limits! They were willing to work with us at every step of the way I HIGHLY recommend Universal.
Megan Hutto
Megan Hutto
5 ★★★★★
I manage a condominium that had a leak from a toilet damaging the unit below. We brought Universal Restoration to clean the area and replace the damaged sheetrock. The tech was very professional and clean. Arrived on time, communicated well. The office provided all the required licensing and insurance. The President of this condo Board was on site and very happy with the service provided. Highly recommend.
Stephen Difato
Stephen Difato
5 ★★★★★
Five months ago the water to my washing machine burst. My house was flooded. Within two hours Dale at Universal was at my house. He and his crew cleaned up the water, put dehumidifiers and blower fans everywhere to dry out the water. Dale helped so much in mitigating the damage. They were fast, responsive, professional, knowledgeable, and just generally good people. I recommend them to everyone.
Mark D'Amico
Mark D'Amico
5 ★★★★★
I love working with Universal Restoration. As a Public Insurance Adjuster, it is important to work with professional companies that know their craft and know how to treat my clients right! Dale and his team are AMAZING!! I highly recommend Universal Restoration to anyone needing a solid contractor for Mold damage, Fire Damage, or Water Damage.
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About Universal of North Florida

Universal of North Florida is a leading water damage restoration service based at 2036 Jernigan Rd, Jacksonville, FL 32207. Serving residential and commercial clients across northeast Florida, the company brings comprehensive expertise in water removal, drying, dehumidification, and ongoing property care. Their approach emphasizes rapid response, thorough assessment, and careful communication, ensuring that property owners understand each step of the restoration journey. The team specializes in water damage-related cleanup and repair, water damage-related mold removal, and water removal, while also addressing broader storm and wind damage scenarios that commonly accompany water intrusion. In addition to emergency response, Universal of North Florida offers home maintenance and home restoration services to support long-term structural health and occupant safety. The organization operates with a client-first mindset, prioritizing transparency, fair pricing, and adherence to industry standards to deliver reliable outcomes even under time-sensitive circumstances.

Their service catalog aligns with a wide range of categories and amenities designed to meet complex restoration needs. They perform commercial water damage remediation and emergency services to minimize downtime for businesses and property managers. When mold issues arise alongside water events, the team provides mold problem assessment, mold remediation services, mold removal, mold cleaning, mold damage restoration, mold inspection, mold mitigation, and comprehensive mold remediation programs. Fire and smoke damage are also within their scope, covering fire and water damage restoration, fire damage restoration processes, fire safety, and fire damage cleanup and repair, ensuring a coordinated response across multiple hazard types. Flood cleanup and flood restoration are included, as are wind and storm restoration services and roof storm damage remediation, reflecting their capability to handle multifaceted property damage scenarios.

Customer feedback and references highlight the company’s professionalism, responsiveness, and dedication to exemplary service. Clients note timely arrivals, clear communication, thorough remediation, and collaboration with insurance adjustments to optimize outcomes. The team’s emphasis on training, accountability, and consistent follow-through has earned positive testimonials from condo associations, homeowners, and public adjusters alike. Universal of North Florida also supports property management needs by coordinating with board members, maintenance teams, and insurers to streamline repairs and protect asset value. With a robust suite of services that includes window replacement and various restoration processes, the organization aims to deliver peace of mind, restore space usability quickly, and maintain high standards of workmanship throughout the recovery journey.

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