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PuroClean Emergency Services

PuroClean Emergency Services is a water damage restoration company in Jacksonville, FL, offering comprehensive emergency cleanup, mitigation, and restoration services.

Water Damage Restoration Service at 1057 Ellis Rd N in Jacksonville, FL 32254

Operational
★★★★★
Rating: 4.8 based on 114 reviews
Address: 435 Cassat Ave, Jacksonville, FL 32254
Phone: 19045733566
Emails:
Anita Austin (Sales And Marketing Manager) - [email protected]
Anita Austin (Sales And Marketing Manager) - [email protected]
Ann Crum (Sales Executive) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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PuroClean Emergency Services

PuroClean Emergency Services Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a round-the-clock service that provides immediate help, alerts, and coordination during emergencies, including rapid contact, on-site readiness, and system monitoring to ensure safety and swift resolution.

Biohazard

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Biohazard is a service that helps assess and manage dangerous biological risks, including handling, containment, safety planning, and compliance to protect people and the environment from harmful agents.

Biohazard Cleaning Services

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Biohazard Cleaning Services are specialized cleaning for dangerous biological materials, such as after accidents, contamination, or disease outbreaks, involving containment, proper disposal, disinfection, and safety precautions to restore a safe, sanitized environment.

Biohazard Cleanup

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Biohazard Cleanup is a service that safely removes dangerous substances like blood, bodily fluids, and infectious waste from homes or facilities, followed by cleaning, disinfection, and proper disposal to protect health and safety.

Biohazard Cleanup Services

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Biohazard Cleanup Services safely removes and disinfects hazardous materials after incidents such as crime scenes, accidents, or contamination. It involves risk assessment, containment, professional cleaning, deodorization, and proper disposal following regulations.

Biohazard Remediation

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Biohazard Remediation is the safe cleanup and removal of dangerous biological substances (like blood, mold, or contaminated materials) from homes or facilities. It involves assessment, containment, proper cleaning, disinfection, and disposal by trained specialists.

Black Mold

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Black Mold is a hazardous fungus that grows in damp buildings. It releases spores and toxins, can cause allergy symptoms and health issues, and is treated by locating and eliminating moisture, cleaning affected areas, and often professional remediation.

Canabis odor removal

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Canabis odor removal is a service that neutralizes and eliminates cannabis smells from rooms or vehicles using odor absorbers, air scrubbers, and professional cleaning to leave the space smelling fresh and odor-free.

Carpet Steam Clean

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Carpet Steam Clean is a service that uses hot water and cleaning solution to loosen dirt, then extract it with a powerful vacuum. It involves pre-treating stains, steam cleaning the carpet fibers, and leaving them fresh, damp-free, and better smelling.

Cigar odor removal

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Cigar odor removal is a service that eliminates cigarette and cigar smells from rooms, fabrics, and appliances using cleaning, deodorizing, ventilation, and optional ozone or thermal treatments to refresh air and surfaces.

Cigarette odor removal

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Cigarette odor removal is a service that eliminates smoke smells from spaces and objects, using cleaning, deodorizing, air filtration, and odor-neutralizing treatments to freshen air and surfaces after smoking or exposure.

Cleaning And Restoration Services

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Cleaning And Restoration Services helps restore and clean spaces after damage or routine grime, including debris removal, drying, sanitizing, odor control, and repairs to bring homes or buildings back to their original condition.

Cleaning And Sanitizing

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Cleaning and Sanitizing is the process of removing dirt, germs, and surfaces residues from spaces and objects, then reducing germs to safe levels with cleaners and sanitizers so spaces are clean, hygienic, and safe for people to use.

Clearance Tests

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Clearance Tests are quick assessments to verify you’re not carrying a harmful substance or material. They involve swabs or samples, lab analysis or rapid tests, and provide a pass/fail result to confirm safety or clearance for access, travel, or release.

Commercial And Residential

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Commercial And Residential is a service that handles building-related needs for both business and home settings, including planning, construction, and maintenance work such as renovations, remodeling, and upgrades to improve functionality and value.

Commercial Property

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Commercial Property is a service that helps buyers, sellers, or renters handle offices, shops, or warehouses, including listing spaces, arranging viewings, assessing value, and guiding lease or sale negotiations with legal and market insights.

Coronavirus Cleaning Services

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Coronavirus Cleaning Services are professional sanitation efforts to remove or kill the virus from spaces, using safe cleaners, specialized equipment, and thorough cleaning protocols to reduce infection risk in homes and workplaces.

Coronavirus Cleanup Services

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Coronavirus Cleanup Services provides professional cleaning to remove biological contaminants, odors, and viruses from spaces after a suspected or confirmed COVID-19 exposure, using specialized cleaning and disinfection methods and safety protocols.

Crawl Spaces

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Crawl Spaces is a service that inspects and maintains the small, hidden areas beneath a building. It involves checking for moisture, mold, pests, insulation issues, and airflow, then cleaning, sealing, or repairing as needed to protect the home.

Damage Restoration Experts

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Damage Restoration Experts is a service that helps recover spaces after disasters like fires, floods, or storms, by assessing damage, removing water or debris, cleaning, sanitizing, and restoring the area to safe, pre-event condition.

Deep Clean

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Deep Clean is a thorough cleaning service that removes dirt and grime from all rooms, including hard-to-reach areas. It usually includes cleaning surfaces, floors, carpets, appliances, and sometimes sanitizing and polishing for a refreshed, like-new feel.

Deodorization And Odor Control

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Deodorization And Odor Control is a service that removes or neutralizes unpleasant smells from spaces or products, using filtration, masking, or chemical treatments to improve air quality and create a fresher environment.

Disaster Restoration

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Disaster Restoration is the process of cleaning up and repairing damage after events like fires, floods, or storms. It involves assessing damage, removing water or debris, drying and sanitizing, and restoring structures to their original condition.

Disinfection And Cleaning

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Disinfection And Cleaning is the process of removing dirt and germs from surfaces, then applying cleaners and sanitizers to kill or reduce unwanted bacteria, viruses, and fungi, helping a space be safer and more hygienic.

Duct Cleaner

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Duct Cleaner is a cleaning service for home air ducts, removing dust, debris, and mold from ductwork and vents to improve airflow and indoor air quality. It involves inspection, cleaning using specialized tools, and sometimes sanitizing throughout the system.

Electrical fire cleanup

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Electrical fire cleanup is the process of safely removing smoke, soot, and water damage after an electrical fire, then cleaning, restoring, and deodorizing the property while ensuring electrical systems are inspected and repaired by professionals.

Electrical fire repair

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Electrical fire repair is fixing damage after an electrical fire, including assessing causes, repairing wiring and panels, replacing burned components, ensuring safe electrical systems, and testing to prevent rekindling and restore safe operation of circuits.

Emergency Assistance

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Emergency Assistance is a quick, coordinated support service that helps you during urgent situations by providing immediate help, safety guidance, and access to essential resources until normal operations resume.

Emergency Flood

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Emergency Flood is a rapid-response service that activates fast to assess, alert, and coordinate rescue and relief during floods. It involves flood risk monitoring, urgent communication, evacuation support, and coordination of emergency aid and shelter for affected areas.

Fire Damage Jacksonville

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Fire Damage Jacksonville is a restoration service that helps homes and businesses recover after fire and smoke damage, including assessing damage, cleaning soot, removing debris, deodorizing, repairing structure, and restoring damaged interiors safely and efficiently.

Fire Damage near me

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Fire Damage near me is a local service that helps assess and restore properties damaged by fire, including assessing smoke and soot, cleaning, securing the site, and coordinating repairs and restoration with professionals nearby.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that restores a home or business after a fire, including removing soot and debris, addressing smoke odor, cleaning and repairing damaged surfaces, and restoring structure and utilities to safe, livable condition.

Flood Damage

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Flood Damage is a service that helps assess and fix water-related damage to buildings, including drying, cleaning, repairing, and restoring safety, structure, and contents after floods or leaks.

General Cleaning

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General Cleaning is a routine housekeeping service that keeps your home or space tidy by sweeping, vacuuming, dusting, wiping surfaces, cleaning bathrooms and kitchens, and taking out trash to maintain a clean, comfortable environment.

Hazard Clean

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Hazard Clean is a service that safely removes or neutralizes dangerous materials from spaces, using trained teams, proper containment, and careful cleanup to protect people and the environment.

Hazardous Materials

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Hazardous Materials is a service for safely handling, packaging, storing, transporting, and disposing of dangerous substances to protect people and the environment from harm.

Hoarding Cleanup Services

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Hoarding Cleanup Services help people organize, remove clutter, and clean spaces impacted by hoarding. Trained teams assess, sort belongings, safely dispose or donate items, sanitize areas, and restore a usable, safer home with sensitivity and respect.

Hoarding Scenes

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Hoarding Scenes is a service that guides you through creating or organizing visual scenes of collected items, focusing on arrangement, storytelling, and mood, often for photography, film, or art projects, with tips on display and storage.

Hospital Grade Disinfectants

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Hospital Grade Disinfectants are powerful cleaners used to kill germs on surfaces in healthcare settings, ensuring rooms, equipment, and high-touch areas are sanitized to prevent infections; it covers approved products, proper use, contact time, and safety measures.

Insurance Coordination Support

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Insurance Coordination Support helps you manage all insurance-related steps: confirming coverage, submitting claims, communicating with providers, tracking payments, and resolving issues to streamline your healthcare reimbursements.

Kitchen fire cleanup

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Kitchen fire cleanup is a service that safely removes smoke, soot, and damaged materials after a kitchen fire, cleans and sanitizes surfaces, restores appliances and cabinets, and provides debris disposal to prevent odors and mold.

Kitchen fire repair

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Kitchen fire repair is a service that cleans up and fixes damage from a kitchen fire, including soot cleaning, smoke odor removal, structural and appliance restoration, and safety checks to ensure your kitchen is safe and ready to use again.

Large Loss

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Large Loss is a service that helps quickly assess and manage severe insurance or financial losses, coordinating experts, evaluating exposure, and guiding steps to reduce impact and recover costs efficiently.

Marijuana odor removal

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Marijuana odor removal is a service that eliminates lingering cannabis smells from spaces using specialized cleaning, ventilation, filtration, and odor-neutralizing techniques to refresh air and reduce indoor scent.

Mold Assessment

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Mold Assessment is a service that checks a building for mold growth and moisture problems. A professional inspects areas, collects samples if needed, and tests air quality to identify types of mold and suggest steps to fix leaks and improve safety.

Mold Job

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Mold Job is a service to remove and clean up mold growth in a space, including inspection, containment, mold remediation, cleaning, and prevention measures to improve air quality and prevent future mold.

Mold Removal

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Mold Removal is a service that detects, removes mold growth, and treats affected areas to prevent regrowth, improving indoor air quality. It involves inspection, containment, cleaning with safe products, and repair of surfaces as needed.

Mold inspection

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Mold inspection is a service that checks a home or building for mold growth, moisture problems, and hidden leaks. A pro examines visible areas, tests for mold spores, and provides a report with findings and recommended remediation steps.

Odor removal

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Odor removal is a service that eliminates unpleasant smells from spaces or items using cleaning, deodorizing treatments, and sometimes odor neutralizers to restore fresh air and neutralize the source of the odor.

Pet odor removal

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Pet odor removal is a cleaning service that eliminates smells caused by pets from homes or fabrics using deodorizing cleaners, enzymes, and deodorization equipment to neutralize odors and leave spaces smelling fresh.

Professionals Water Damage Restoration

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Professionals Water Damage Restoration is a service that quickly detects and removes water, dries affected areas, and repairs or restores buildings after floods, leaks, or bursts, prevent mold, and bring spaces back to their normal condition.

Property Damage Restoration

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Property Damage Restoration is restoring a damaged building after events like fire, water, or storms. It involves assessing damage, removing hazards, drying and cleaning, disinfecting, and repairing structure and contents to return it to pre-loss condition.

Reconstruction Services

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Reconstruction Services helps repair and restore properties after damage, such as fires or floods. It involves assessing the damage, planning, removing debris, rebuilding structures, replacing damaged materials, and coordinating with insurers to return spaces to safe, usable condition.

Residential Water Restoration Projects

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Residential Water Restoration Projects help homeowners recover from water damage by cleaning, drying, and repairing flooded or leaked areas, removing mold, restoring fixtures and structure, and ensuring safe, healthy living spaces.

Sewage cleanup

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Sewage cleanup is removing and cleaning up wastewater and contaminated materials after leaks or floods, including disposal of dirty water, sanitizing surfaces, and preventing health hazards from sewage contamination.

Smoke odor removal

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Smoke odor removal is a service that uses cleaning and deodorizing methods to neutralize and remove cigarette, wildfire, or cooking smoke smells from homes, vehicles, or fabrics, restoring fresh air and improving indoor scent.

Thermal Imaging

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Thermal Imaging detects heat patterns from objects and people, turning temperature differences into images. It involves using infrared cameras to measure heat, identify hot or cold spots, and help with tasks like maintenance, safety, and surveillance.

Urine odor removal

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Urine odor removal is a cleaning service that identifies and neutralizes urine smells in homes or fabrics using specialized cleaners and treatments to deodorize affected areas and prevent reoccurrence.

Virus Decontamination

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Virus Decontamination is the process of safely removing or neutralizing harmful viruses from surfaces, air, or objects. It involves cleaning, disinfection or sterilization using approved agents and methods to reduce infection risk and protect people and environments.

Water Clean Up

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Water Clean Up is a service that removes pollutants from water sources, including cleanup of spills, treatment to remove contaminants, and restoration to safe, usable water for people, wildlife, and the environment.

Water Mitigation

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Water Mitigation is the process of reducing water damage after floods, leaks, or spills. It includes stopping the source, removing standing water, drying surfaces, cleaning and sanitizing, and restoring affected areas to prevent mold and further harm.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes flooded water, dries and sanitizes spaces, and repairs damaged buildings to restore safety and function after leaks, floods, or moisture problems.

Water damage-related mold removal

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Water damage-related mold removal is a service that identifies and eliminates mold caused by water intrusion, dries affected areas, repairs water damage, and prevents future growth with cleaning, sanitizing, and moisture control.

Weed odor removal

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Weed odor removal is a service that neutralizes or masks cannabis smells in rooms, cars, or fabrics using cleaners, filters, ventilation, and odor-neutralizing agents to create a fresher, odor-free space.

PuroClean Emergency Services Reviews

rhonda schroeder
rhonda schroeder
5 ★★★★★
I had two soft spots in my vinyl flooring by my sink and my dishwasher. Everyone told me it was water damage.. so I lifted up my vinyl flooring and found these spots that looked to be mold to me so I called out Puro Clean to come, give me an estimate on the damage. To my surprise, they said it was not mold., and that it was quickset leveling concrete . They could’ve taken advantage of me and charged me a bunch of money, but they were very honest. Chance Duffer was the person who came to my home he was punctual ,very personable, and informative. I highly recommend this company. They won’t take advantage of you..
Armethyst lucius
Armethyst lucius
5 ★★★★★
I am extremely satisfied and grateful for the services that Ginger and her company Provided after an accident in my home. They were prompt, Thorough and made the area look brand new. I would Certainly use them again and I recommend to anyone who needs a cleanup service that delivers what they promise.
Kim Deppe
Kim Deppe
5 ★★★★★
The staff is so friendly and helpful, and took care of everything when our dishwasher caused a leak that damaged floors, cabinets & more. The team led by Lisa made sure our furniture was moved out and stored carefully and returned the same way. Special thanks to Israel who was the first one here and the last to leave! He made sure everything was the way we wanted it. Thanks to Kevin for handling the water emergency and arranging for everything else that needed to be done. Great team, excellent results
Doug Apperson
Doug Apperson
5 ★★★★★
As a property manager for many years I have to say that I was very please with Puroclean Emergency Services and Israel. There was a flood caused by an unlicensed HVAC mechanic one story above the unit that I manage. It caused water damage to the unit that I manage. Israel showed up quickly and got right to work. He was able to put my mind and the tenants mind at ease quickly. Israel and Puroclean Emergency Services did a fantastic job for us and did it for a fair and reasonable price. I highly recommend Puroclean Emergency Services and Israel if you ever have a need for fire or water remediation.
Gisela Castro
Gisela Castro
5 ★★★★★
Jon from Puro Clean came to our house to clean up our fridge that had stopped working while we were out of town. The mess was bad with all the spoiled food. Jon’s service, attitude and professionalism was outstanding!
sotw lutheran church
sotw lutheran church
5 ★★★★★
PuroClean came to us swiftly in the midst of an undesirable situation. They responded with great knowledge, solid recommendations, professional staff, and quick work. We are so grateful for their response and expertise. Thank you PuroClean, Wayne, Jonathan & Tatyana!
Scott Rose
Scott Rose
5 ★★★★★
PuroClean did a great job of remediating mold at my tenant's rental property. Kiven was my technician, and he was professional, reliable, prompt, and thorough. The company as a whole was very responsive... when I originally called to schedule an appointment, they sent out Kiven to my house the very next day! Highly recommend!
Alicia Oreskovich
Alicia Oreskovich
5 ★★★★★
We are completely satisfied with Israel, we called and he called us back within an hour to schedule time to come out to do an estimate, he also came back and took care of the mold we had all over our bathroom. He was very professional and was able to explain to us step by step what he needed to do to fix our problem. We would highly recommend the Israel. Thank you so much from the Pay Family
Richard DiZinno
Richard DiZinno
5 ★★★★★
To anyone having to deal with the nightmare of having their house flooded by broken plumbing, as we did; I would highly recommend Puro Clean! We called several other companies and they said they couldn’t get to our place for a couple of hours! Called Puro Clean and they said they would be here in an hour, which they were; and immediately started the water remediation! Unfortunately, the water got under three rooms of wood flooring and had to be replaced! Everyone of the crew members, and the owner, were very sympathetic, understanding, professional, and pleasant to deal with! They had to move everything out of the three bedrooms, and then moved it back in very carefully after the floors were done! Their people made a terrible situation bearable for us! Again; we highly recommend Puro Clean!👍 Richard & Linda DiZinno
Allen Anderson
Allen Anderson
5 ★★★★★
Our experience with PuroClean was positive from the initial phone call to schedule an estimate to the completed work. Katrina was extremely pleasant and helpful setting up our visit for estimate. Next, Ed was great!! He came the following day and was knowledgeable and honest about our situation and knew exactly what needed to be done to complete the job. Finally, Hutch was amazing!! He worked diligently in the heat to remove walls and mold. He was great at communicating what each step of the process was (in a way that was easy to understand). His cuts were precise and easy for the drywall to be replaced and repaired. He left the area clean and tidy when the job was complete. It was truly a pleasure to work with him. We appreciate the timely manner that our situation was handled. Thank you!!
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About PuroClean Emergency Services

PuroClean Emergency Services is a comprehensive water and property restoration company serving the Jacksonville area from its location at 1057 Ellis Rd N, Jacksonville, FL 32254. The business operates as a trusted partner for both residential and commercial clients, providing a wide range of services designed to restore properties after water damage, fire incidents, and other hazardous events. As a leader in the field of water damage restoration service, PuroClean emphasizes rapid response, thorough assessment, and meticulous remediation to minimize secondary damage and protect occupants and assets. The team works to create clear, transparent plans for every project, helping clients understand the scope of work, timelines, and expected outcomes. Their approach combines advanced techniques with compassionate service to address the emotional and logistical challenges that arise after a loss, making them a reliable ally during stressful times.

The company offers 24 / 7 emergency response, ensuring that when a disaster strikes, trained technicians are dispatched quickly to stabilize the situation, extract water, and begin mitigation. In addition to water restoration, PuroClean handles fire damage restoration service, including fire cleanup and repair, odors, and structural considerations, to restore homes and commercial spaces to pre-loss conditions. The team is proficient in dealing with biohazard scenarios and provides comprehensive biohazard cleaning services, cleanup services, and remediation to remove contaminants and restore safety. They also address environmental concerns such as mold presence and associated remediation, including mold assessment, mold removal, and related monitoring to prevent recurrence.

Amenities and capabilities at the Jacksonville location include specialized cleaning and sanitizing that aligns with hospital-grade standards and disinfection practices. The staff offers thorough deodorization and odor control, tackling smoke, cannabis, cannabis, marijuana, cigarette, cigar, pet, and general odors to refresh indoor air quality. They perform clearance tests and assessments to verify that spaces meet safety standards after remediation. The restoration services extend to crawl spaces, duct cleaning, and both residential and commercial property projects, including large loss and complex damage scenarios that require professional coordination with insurance providers. The team coordinates insurance support, manages timelines, and communicates progress to property managers and homeowners, aiming to ease the recovery process for all parties involved. Their comprehensive scope includes cleaning and restoration, reconstruction services, and post-remediation care to ensure lasting results for both residential water restoration projects and commercial property needs. The company maintains a focus on safety, efficiency, and customer satisfaction, evidenced by a track record of responsive service and thorough workmanship across a broad spectrum of categories and services.

Water Damage Restoration Service

PuroClean Emergency Services in Jacksonville, FL offers rapid water damage restoration, water extraction, mold remediation, and complete drying with 24/7 availability, using advanced moisture detection and mitigation to restore safety and reduce stress after flooding or leaks.

Fire Damage Restoration Service

PuroClean Emergency Services in Jacksonville, FL offers rapid fire damage restoration to assess, board up, deodorize, and restore your property, returning your home or business to pre-fire condition with expert care and compassionate support.

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