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Dreyer's DKI

Dreyer's DKI in Gainesville, FL provides professional water damage restoration services, offering extensive expertise and rapid, reliable cleanup and recovery solutions.

Water Damage Restoration Service at 1911 Nw 67Th Pl #4 in Gainesville, FL 32653

Operational
★★★★★
Rating: 4.8 based on 521 reviews
Address: 3500 NE Waldo Rd Suite B, Gainesville, FL 32609
Phone: 13523101828
Emails:
Janet Phelps (Claims Administrator) - [email protected]
Jonathan Dreyer (Managing Member) - [email protected]
Jonathan Dreyer (Owner) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Dreyer's DKI

Dreyer's DKI Services

Appliance Leak Cleanup

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Appliance Leak Cleanup is a service that detects and cleans up water leaks from appliances, dries affected areas, removes moisture, sanitizes surfaces, and prevents mold, helping restore safety and comfort after a spill or leak.

Area Rugs Cleaned

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Area Rugs Cleaned is a service that professionally cleans area rugs to remove dirt, stains, and odors using vacuuming, brushing, and specialized cleaning methods to restore color and freshness without damaging the rug.

Attic Insulation

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Attic Insulation is filling your attic with insulating material to slow heat flow, keeping your home warmer in winter and cooler in summer. It involves inspecting, choosing appropriate insulation, and safely installing it between joists and around hatch areas.

Black Mold Remediation

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Black Mold Remediation is a service that identifies and safely removes black mold from homes or buildings, fixes moisture problems, cleans affected areas, and uses proper containment and safety practices to prevent reoccurrence and protect health.

Busted Pipe

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Busted Pipe is a service that fixes burst or leaking pipes, preventing water damage. Technicians inspect, locate the break, shut off water, replace or repair the pipe, test for leaks, and restore systems to normal operation.

Carpet Cleaned

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Carpet Cleaned is a service that removes dirt, stains, and odors from carpets using cleaning solutions and extraction equipment, leaving fibers refreshed and dry to walk on.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using methods like vacuuming, washing, or steam cleaning to restore freshness and extend the carpet’s life.

Claims Adjustment

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Claims Adjustment is the process of reviewing and deciding on insurance claims. It involves investigating the incident, gathering evidence, applying policy terms, determining coverage and payout, and communicating the decision to the claimant.

Cleanup Water Damage

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Cleanup Water Damage is a service that removes excess water after floods or leaks, dries and sanitizes affected areas, fixes damaged materials, and restores your space to safe, normal condition. It involves assessment, drying, cleaning, and restoration.

Commercial Emergency

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Commercial Emergency is a service that provides urgent, on-site support to businesses during disruptive events, helping with immediate safety, restoration, and rapid recovery to minimize downtime and protect assets. It includes crisis assessment, rapid response, and remediation coordination.

Commercial Water Damage

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Commercial Water Damage is a service that responds to water-related incidents in businesses, like floods or leaks, to assess damage, remove standing water, dry and dehumidify the area, sanitize surfaces, and repair or restore affected structures and systems.

Content Cleaning & Restoration

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Content Cleaning & Restoration is a service that repairs, cleans, and restores digital or physical content—removing damage, fixing errors, and bringing it back to its original condition for reuse or preservation.

Contents Drying

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Contents Drying is a service that reduces moisture in items through controlled heat or airflow to prevent damage and spoilage, ensuring products like foods, textiles, or plastics stay safe, stable, and ready for storage or use.

Coronavirus Disinfection

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Coronavirus Disinfection is a service that cleans and sanitizes spaces to remove the coronavirus, using approved cleaners, disinfectants, and proper techniques to inactivate germs on surfaces and reduce the risk of transmission.

Disaster Cleanup

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Disaster Cleanup is a service that quickly restores spaces after events like floods, fires, or storms. It involves safety assessment, water or debris removal, cleaning, sanitizing, and minor repairs to return the area to safe, usable condition.

Disaster Damage

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Disaster Damage is a service that assesses and documents damage after events like storms, floods, or fires. It involves inspecting sites, recording losses, estimating repair costs, and providing reports to help victims, insurers, and authorities plan recovery.

Disaster Restoration Service

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Disaster Restoration Service helps recover and repair homes and businesses after damage from events like fires, floods, storms, or mold. It involves assessing damage, cleaning, drying, repairing structures, and restoring systems to safe, livable condition.

Emergency Response

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Emergency Response is a rapid, organized service that coordinates quick assessment, communication, and action to protect people and property during crises, providing urgent medical aid, safety coordination, and essential support until the situation is stabilized.

Fire / Smoke Damage

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Fire and smoke damage service helps restore homes or businesses after a fire, cleaning soot, removing odors, fixing structural damage, and repairing or replacing damaged materials to return the property to safe, usable condition.

Fire Damage Recovery

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Fire Damage Recovery is a service that helps restore homes or buildings after a fire by assessing damage, cleaning up debris, repairing structure, replacing flooded or burned materials, and restoring safety, comfort, and appearance for residents.

Flood And Storm Damage Restoration

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Flood and Storm Damage Restoration is a service that helps recover homes and businesses after flooding or severe weather, including water extraction, drying, cleaning, sanitizing, and repairing structural damage to restore safety and livability.

Flood cleanup

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Hit by flooding? Our emergency response team is available 24/7 to tackle flood cleanup effectively. We quickly assess the situation, remove water, and mitigate damage to restore your property safely. Need urgent help? Contact us immediately for expert flood recovery services!

Flood restoration

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Experienced a flood? Our professional team is ready 24/7 to provide comprehensive flood restoration services. We assess the damage, extract water, and restore your property to pre-flood condition. Fast, reliable help is just a call away. Contact us now for expert flood restoration assistance!

Flooring

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Flooring is the process of installing or replacing the surface of a floor, such as wood, tile, carpet, or laminate. It involves choosing materials, preparing the subfloor, measuring, cutting, laying, and finishing for a durable, even, and attractive floor.

Free Inspections

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Free Inspections offer no-cost checks of your property or item to identify issues, provide a basic assessment, and suggest next steps—no obligation, often including a written report or recommendations.

Frozen Pipe Repairs

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Frozen Pipe Repairs is a service that detects and fixes pipes that have frozen, preventing bursts. Technicians thaw the ice safely, inspect for damage, and repair or replace pipes and fittings, restoring water flow and preventing future freezing.

Hail Damage

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Hail Damage is a service that inspects roofs and structures for hail-related harm, then repairs or replaces damaged shingles, siding, and other components. It involves assessment, estimating repairs, and performing the necessary restorative work to protect your property.

Home Restoration

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Home Restoration is the process of repairing and renewing a house after damage or wear, including fixing walls, floors, ceilings, plumbing, and electrical systems, and often updating features to restore safety, function, and appearance.

Hurricane Damage Restoration

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Hurricane Damage Restoration is a service that helps cleanup, repair, and restore homes and buildings after a hurricane, including water extraction, debris removal, drying, structural repair, and reconstruction to return them to safe, livable condition.

Insurance Claims

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Insurance Claims is the process of reporting a loss to an insurance provider, documenting damage or costs, and working with the insurer to determine coverage and pay out a settlement or reimbursement.

Leaking Pipes

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Leaking Pipes is a service that identifies, repairs, and prevents water leaks in plumbing fixtures and pipes, diagnosing causes, fixing damaged sections, and ensuring joints and seals are watertight to stop dripping and protect your home.

Mold Cleanup And Restoration

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Mold Cleanup And Restoration is a service that removes mold from your property, cleans and sanitizes affected areas, dries moisture, and repairs or restores walls, floors, and fixtures to prevent future growth and fix damage.

Mold Damage

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Mold Damage service helps identify, clean up, and prevent mold growth after water damage. It includes checking affected areas, removing mold safely, drying materials, treating surfaces, and restoring rooms to safe, breathable conditions.

Mold Exposure

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Mold Exposure is a service that helps identify if mold in your home or workplace is affecting health, offers testing to detect mold types and levels, and provides steps to reduce growth, protect air quality, and ease allergy or respiratory symptoms.

Mold Inspection

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Mold Inspection is a service that checks a home or building for mold growth. A professional visits, looks for signs of moisture and mold, takes samples if needed, and provides a report with findings and recommendations to fix any problems.

Mold Removal

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Mold Removal is a service that detects and eliminates mold growth in homes or buildings, cleans affected areas, dries moisture sources to prevent regrowth, and may treat surfaces to inhibit future mold problems for healthier indoor air.

Mold cleaning

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Concerned about mold in your property? Our experts are on call 24/7 to provide thorough mold cleaning services. We identify, treat, and remove mold effectively to ensure your environment is healthy and safe. Don’t wait—reach out today for professional mold remediation!

Mold damage restoration

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Dealing with mold damage? Our skilled professionals are available 24/7 to deliver comprehensive mold damage restoration. We assess the extent of the mold, remove it safely, and restore affected areas to ensure your space is clean and healthy. Need expert help? Contact us now for immediate assistance

Mold remediation

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Mold remediation is the process of removing mold from your home and fixing moisture problems to prevent it from returning, including identifying the source, cleaning affected areas, treating with cleaners, and repairing leaks or water damage.

Natural Disasters

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Natural Disasters is a service that explains different extreme weather events and hazards, why they happen, and how to prepare, respond, and recover from them in everyday terms.

Plumbing Leak

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Plumbing Leak is a service that detects and repairs hidden or visible water leaks in pipes, fixtures, and fittings in homes or buildings, preventing water waste and damage by inspecting, locating the leak, and fixing or replacing faulty components.

Repairing Floors

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Repairing Floors is a service that fixes damaged floor surfaces, such as cracks, chips, squeaks, or warped boards. It involves assessing the problem, preparing the area, repairing or replacing sections, sanding or refinishing, and applying a protective finish.

Roof Damage Restoration

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Roof Damage Restoration is fixing and restoring a roof after damage from storms, leaks, or wear. It involves assessing damage, repairing or replacing shingles, flashing, and underlayment, sealing leaks, and restoring the roof’s strength and appearance.

Roof Inspected

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Roof Inspected is a service that checks your roof for damage, wear, and leaks; it includes a visual inspection, notes on condition, and recommended steps or repairs to extend roof life and prevent water intrusion.

Roof Tarping

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Roof Tarping is a service that covers a damaged roof with a heavy tarp to protect a building from rain and weather. It involves securing the tarp over the area, adding edge protection, and ensuring it stays in place until repairs can be made.

Smoke And Soot Damage Cleaning

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Smoke And Soot Damage Cleaning is a service that removes smoke stains, soot, odors, and residue from homes or vehicles after a fire, using specialized cleaners and equipment to restore surfaces, improve air quality, and prevent further damage.

Smoke Damage

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Smoke Damage is a service that cleans and restores spaces after fire or smoke exposure, removing soot, smells, and residues, assessing damage, and repairing walls, furniture, and HVAC to make areas safe and fresh again.

Smoke and Soot Damage Cleanup

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Smoke and Soot Damage Cleanup is a service that removes smoke residues, soot stains, and odors after a fire, and restores damaged surfaces, fabrics, and air quality through cleaning, deodorizing, and sometimes color restoration.

Soot Damage

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Soot Damage is a service that assesses and cleans soot fallout from fires, homes, or industrial sources. It involves inspecting affected areas, removing soot, decontaminating surfaces, and restoring air quality and cleanliness safely and efficiently.

Storm Damage Cleanup Services

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Storm Damage Cleanup Services helps remove debris, assess safety, and restore homes after storms, including water extraction, drying, necessary repairs, and coordinating with insurance to quickly make spaces livable again.

Structural Cleaning

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Structural Cleaning is a thorough cleanup of a building’s key elements—walls, floors, ceilings, and fixtures—to remove dust, debris, and contaminants, restore appearance, and prepare spaces for use or renovation. It involves dusting, wiping, sanitizing, and detailing surfaces.

Structural Damage

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Structural Damage is a service that assesses and repairs harm to a building’s framework, including walls, beams, and foundations. It involves inspection, cause analysis, and implementing fixes to restore safety, stability, and compliance.

Structural Drying

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Structural Drying is a service that quickly reduces moisture in water-damaged buildings to prevent mold and further damage, using high-powered fans, dehumidifiers, and moisture monitoring to dry walls, floors, and insulation safely and evenly.

Tornado Damage Restoration

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Tornado Damage Restoration is a service that assesses storm damage, clears debris, repairs structure, and restores home or business interiors after a tornado, including safety checks, mold prevention, and final cleanup to return spaces to pre‑loss condition.

Water Damage Prevention

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Water Damage Prevention is a service that helps protect buildings from water-related harm by inspecting for leaks, installing barriers and drainage, and guiding maintenance to stop spills and flooding before they happen.

Water Damage Related Cleanup Repair

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Are you facing water damage from leaks, storms, or plumbing issues in North East Florida? Dreyer’s DKI responds 24/7! Our team arrives promptly to manage cleanup and repairs efficiently, restoring your space quickly and effectively. Need help now? Call us!

Water Damage Removal

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Water Damage Removal is a service that quickly dries out and restores spaces after flooding or leaks. It involves assessing damage, removing standing water, drying using pumps and dehumidifiers, cleaning and sanitizing, and repairing affected areas to prevent mold.

Water Damaged Floor

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Water Damaged Floor is a service that assesses and repairs floors damaged by water leaks or flooding. It includes drying, moisture testing, removing damaged material, addressing mold, and restoring flooring to look and function like before.

Water Heater Leak

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Water Heater Leak is a service that detects and fixes leaks from your water heater, including diagnosing cause, delivering patch or replacement parts, and ensuring safe operation, water shutoff, and thermostat/pressure relief valve checks.

Water Lines

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Water Lines is a service that connects and fixes pipes to bring clean water to homes and buildings. It includes installation, repair, and maintenance of water mains, pipes, and fittings, ensuring safe, reliable water flow and pressure.

Water Repairs

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Water Repairs is a service that fixes leaks, broken pipes, and water damage in homes or buildings, restores proper water flow, prevents further issues, and may include emergency calls, inspections, and simple maintenance to keep plumbing working reliably.

Dreyer's DKI Reviews

dean vogt
dean vogt
5 ★★★★★
Very pleased with the service we received from Dryer’s DKI. We had a water leak in our bathroom the day before we were leaving on vacation out of the country. We called and spoke to Andrew and explained the situation and he advised to shut off the water and send photos. It was day before Thanksgiving so it would be a few days before they could get here but damage wasn’t bad so he said it could wait. Our neighbor let them in to do the tear out and mold mitigation and everything was done and communication from Andrew and Manuel was timely and professional. Also, Sarah and David were great in setting up the claim with our insurance company. Highly recommend this company!
Melissa Hoffmann
Melissa Hoffmann
5 ★★★★★
I hired Dreyer’s to help me finish cleaning and disposing of belongings that had been contaminated from a faulty storage unit. Jacob and Derrick worked with me all day to sort through things. They were efficient and thorough. Also, they were so friendly and kind. Being able to sort through things while laughing made a difficult experience much more endurable. I am very grateful to them and would highly recommend them.
Kharl Mccatty
Kharl Mccatty
1 ★☆☆☆☆
This is a terrible company and one of the worst service experiences I have ever had. I hired DKI Dreyers after a pipe burst in my unit on December 15, 2024. My unit is on the third floor and the water also flooded the unit below. After coordinating with the owner, I asked DKI to dry the downstairs unit as well. I was not informed until roughly six hours later that the downstairs unit had no electricity and could not be dried. No alternative solution was suggested. The following day, an electrician confirmed power could not be restored because the unit was wet. I had to suggest running power from my unit or using a generator, something a professional drying company should have identified immediately. Because of this, the downstairs unit sat wet for over 24 additional hours. The drying process was poorly handled. Walls that were clearly wet were not opened initially and only minimal cuts were made after my insurance adjuster instructed them to do whatever it took to dry the unit. This delayed my contractor’s estimates and unnecessarily extended the job. In total, it took over 11 days to dry a roughly 1,100 sq ft apartment. When I asked when the job would be completed, I was told, “You’re going through insurance, right? When the job is done.” On December 21, as equipment was being removed, I asked a technician to re-check the walls with a moisture meter. Active moisture was found under a cabinet, an area that would have been left wet if I had not asked. Additional fans were placed. On December 23, I asked if someone would be checking the unit that day so equipment could be removed. The response was, “If it’s dry then yes.” No one came out to check, and the equipment remained running. On December 24, I was told the area was still wet and might require cabinet removal. When I asked to have the cabinets removed immediately, I was told it could not be done because it was Christmas Eve and two people were required. As a result, the equipment was left running over the holiday. Had the unit been checked the day before, this would have been identified sooner and the equipment would not have remained over Christmas. Cabinets and equipment were finally removed on December 26, completing an exhausting 11-day drying process. After drying was complete, billing and claims handling were equally unacceptable. DKI and my insurance company, USAA, eventually agreed on a settlement of approximately $15,000, about $2,000 less than DKI’s invoice. While I was in constant communication with DKI’s claims advocate, who I will not name but they know exactly who they are, I was blindsided by a cover letter threatening to place a lien on my property for the remaining balance while the claim was still being handled through insurance. When I raised concern, the response focused only on a contractor’s affidavit and ignored the explicit lien threat. The remaining balance was eventually resolved after my insurance adjuster was replaced, but the way this was handled was aggressive and unprofessional. Between the delayed drying, missed wet areas, poor communication, holiday delays, unnecessary equipment time, and threatening billing tactics, I would strongly not recommend this company.
Alexis Hall
Alexis Hall
5 ★★★★★
Dreyer's DKI is a knowledgeable, professional team of individuals with excellent internal and external communication and strong interpersonal skills. They performed a thorough job with noteworthy dedication. They knew exactly what needed to be done to resolve the issue in a timely manner. When the job was completed, a couple dedicated team members who had really poured themselves into the work, were even willing to go the extra distance and give these two puppies a new home. =) Should need ever arise again in the future, we will be calling Dreyer's DKI. We are so grateful they were there when needed!
Rick Nelson
Rick Nelson
5 ★★★★★
This is an awesome company, Extremely friendly, polite, knowledgeable, honestly cared for my concerns. I would say that it is pretty rare to find a company like DREYER'S DKI these days. I wish I would have taken photo's .... I will submit some when they complete the restoration part of the process. I am a very happy customer..
Yubisay Yero
Yubisay Yero
5 ★★★★★
We used this company twice because my water line is broken in my attic and my ceiling and walls have water damage , this company coming to my house and they do amazing job super professional job every worker is very nice and professional 100% recommend and the price is great 👍 thank DKI for amazing service
Emily Derrick
Emily Derrick
5 ★★★★★
I cannot express my gratitude for Dreyer’s, after our AC flooded into the closet and laundry room, I was beside myself with frustration and fear of mold, but one phone call to Dreyer’s put me completely at ease. They were out, within an hour and had started the drying process. They checked in over the next few days and when everything was dry, they came out and gave me peace of mind that everything was dry.
Leslie
Leslie
5 ★★★★★
Responsive and thorough. The initial assessment with Justin, allowed for complete explanation of all possibilities and helped with details surrounding the process. Jay and Nehemiah first extended great communication, updating me on their timeline. They were both kind, professional, explained everything and answered all of my questions.
Jeffrey Tighe
Jeffrey Tighe
5 ★★★★★
I had a pipe leak inside a wall. Dryers came out immediately and was able to quickly dispatch equipment. Ultimately I was fortunate enough to not have to repair anything which was great as we quickly returned our lives back to normal.
T christie
T christie
5 ★★★★★
Jay and Nehemiah did a great job. They came in very quickly and worked til after 7pm to get the job done! Much appreciated.
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About Dreyer's DKI

Dreyer's DKI is a comprehensive water damage restoration service located at 1911 Nw 67Th Pl #4, Gainesville, FL 32653. Serving the local community, the company specializes in rapid response and thorough recovery for residential and commercial properties facing water and related damages. The team focuses on minimizing disruption and restoring spaces to their pre-loss condition with meticulous attention to detail. In addition to water damage services, Dreyer's DKI offers carpet cleaning and fire damage restoration, ensuring a full spectrum of recovery solutions for clients dealing with emergencies or ongoing remediation needs. The service team emphasizes safety, using industry best practices to protect occupants and preserve belongings during the restoration process. Their approach combines professional assessment, transparent communication, and coordinated project management to help homeowners and businesses navigate claims and repairs efficiently. The Gainesville location works with insurance providers to streamline claims processing, ensuring clients understand coverage options and next steps throughout the remediation journey. The company’s service catalog includes cleaning, drying, decontamination, and deodorization, with options for structural drying, contents cleaning, and mold remediation when necessary. From initial inspections to final restoration, the team remains dedicated to restoring comfort and safety for clients after incidents such as leaks, flooding, or storm damage. They also provide preventive services and guidance on water damage prevention to help property owners reduce future risk. The staff’s commitment to customer care is reflected in testimonials that highlight responsiveness, professionalism, and a willingness to go the extra mile to support clients through challenging circumstances. Dreyer's DKI supports clients with a wide range of amenities and capabilities, including 24/7 emergency response, free inspections, and comprehensive disaster cleanup. Their technicians are trained to handle complex scenarios such as busted pipes, roof damage, natural disasters, and biohazard situations, while maintaining a respectful and empathetic approach. The Gainesville team prides itself on delivering reliable, efficient, and thorough restoration services, ensuring that affected properties are safely restored, contaminants are controlled, and contents are cleaned and, where possible, restored. For property owners seeking trusted expertise in water and fire damage restoration, carpet cleaning, and associated remediation services, Dreyer's DKI offers a robust, customer-focused solution in Gainesville and the surrounding region.

Water Damage Restoration Service

Reliable Water Damage Restoration Service in Gainesville, FL by Dreyer's DKI. Rapid 24/7 emergency response, advanced drying, mold prevention, and thorough reconstruction to restore your home or business fast and safely.

Carpet Cleaning Service

Professional Carpet Cleaning Service in Gainesville, FL by Dreyer's DKI. Safe, thorough stain removal and deep-down freshening for homes and businesses with eco-friendly solutions and fast-drying results.

Fire Damage Restoration Service

Professional fire damage restoration service by Dreyer's DKI in Gainesville, FL. Rapid assessment, smoke and soot cleanup,Board-up, and full reconstruction to restore your home safely and efficiently with certified technicians and emergency response.

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