AquaAssist Experts

AquaAssist Experts Reviews

kataryna winters

1 ★☆☆☆☆

I would not recommend this company. Cody will come out and be personable and tell you what you want to hear but will not follow through with his word. I talked to him over a week ago and he told me that he would send over my report to insurance and even said he would come back out if they came back and said we needed another report done. While waiting to hear back from insurance for over a week I found out that he never turned in the report to them. I called him twice while I was waiting to hear from insurance with no answer or call back so instead of calling to let us know he waited until my insurance company called him to ask him to send it in just for him to tell them he does not want the job. Now I have to wait for another company to come out and do the same inspection he did and turn in the paperwork so that I can finally start work on the water and mold damage in my home. It is very unprofessional to first not return phone calls after telling the customer to call with any questions and second to not tell me last week when we talked you didn’t want the job so was not going to turn in the report. I could have already called another company to come out. I have lived in a construction zone for over a month and ready to have my home back. I will never recommend this company and especially Cody to anyone. Very unprofessional

Doe Boyster

5 ★★★★★

I couldn't be happier with the service I received. The technicians were knowledgeable and explained every step of the process. My home looks better than ever. Thank you!

Lorenzo Faullin

5 ★★★★★

Exceptional service from start to finish. The team was prompt, professional, and very attentive to every detail.

About AquaAssist Experts

AquaAssist Experts is a full-service water and fire damage restoration provider located at 1955 W Lumsden Rd, Brandon, FL 33511. Serving the local community, the company specializes in Water Damage Restoration Service and Fire Damage Restoration Service, delivering comprehensive recovery solutions for residential and commercial properties. The team focuses on swift response, careful assessment, and thorough remediation to minimize loss and restore spaces to their proper condition. Their approach emphasizes safety, quality workmanship, and clear communication throughout every phase of restoration, from initial inspection to final documentation. AquaAssist Experts emphasizes a client-centered process designed to support homeowners and business owners during stressful events. The staff conducts detailed evaluations to determine moisture levels, structural impact, and the extent of damage, using industry-standard methods and equipment. They coordinate with insurance providers to simplify claims and documentation, aiming to streamline the path to restoration and recovery. The service offerings cover water extraction, structural drying, mold remediation, dehumidification, along with fire damage reconstruction, content cleaning, and odor control. Their team also provides guidance on prevention, containment, and remediation to protect against future incidents. In addition to technical proficiency, AquaAssist Experts prides itself on professionalism and reliability. The company seeks to be a dependable partner for clients facing emergencies, ensuring that crews arrive promptly, communicate timelines clearly, and execute work with attention to detail. The restoration professionals work to protect property value, minimize secondary damage, and restore safe indoor air quality. By combining practical repair work with documentation and coordination, AquaAssist Experts aims to deliver a transparent and efficient restoration experience, helping clients move forward with confidence after a damaging incident. The business demonstrates a commitment to the Brandon community and surrounding areas by offering accessible service, flexible scheduling, and a focus on customer satisfaction. With a solid operational presence in Florida, AquaAssist Experts seeks to build trust through consistent performance, ethical practices, and a thorough understanding of both water and fire damage restoration needs. The team remains dedicated to steady communication, high standards of workmanship, and a patient, solution-oriented approach for every project.

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