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ServiceMaster Cleaning and Restoration by Cleaning Masters

ServiceMaster Cleaning and Restoration by Cleaning Masters in Waterbury offers comprehensive water damage restoration services and 67 specialized capabilities to restore property efficiently.

Water Damage Restoration Service at 2056 Thomaston Ave in Waterbury, CT 06704

Operational
★★★★★
Rating: 4.9 based on 73 reviews
Address: 2056 Thomaston Ave, Waterbury, CT 06704
Phone: 18607354704
Emails:
Adam Mccoy (Sales Business Development) - [email protected]
Angie Andrew (Account Manager) - [email protected]
Bill Meeker (Controller) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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ServiceMaster Cleaning and Restoration by Cleaning Masters

ServiceMaster Cleaning and Restoration by Cleaning Masters Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a round-the-clock service that provides immediate help and rapid deployment to handle urgent incidents, disasters, or safety threats, with trained responders, fast communication, and coordinated actions until the situation is resolved.

24/7 Emergency Services

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Our 24/7 emergency restoration team in Waterbury, CT responds quickly to water, fire, and storm damage. Immediate mitigation helps stabilize your property, limit further damage, and begin the restoration process when unexpected emergencies occur.

Applied Structural Drying

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Applied Structural Drying is a specialized water damage service that quickly removes moisture from structures after flooding or leaks, using advanced drying equipment and technique to dry walls, insulation, and framing to prevent mold and further damage.

Attic Mold Removal

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Attic Mold Removal is a service that identifies and safely removes mold in attic spaces, inspecting for moisture, sealing leaks, cleaning affected areas, and applying treatments to prevent regrowth, while improving air quality.

Basement Mold

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Basement Mold is a service that detects and removes mold in basement spaces, stops moisture, cleans affected areas, and helps prevent future growth with ventilation, drying, and cleanup to improve air quality and safety.

Basement Mold Removal

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Basement Mold Removal is a service that detects and eliminates mold growth in basements, then cleans and dehumidifies the area to prevent future moisture problems, improving air quality and protecting the home.

Bathroom Mold

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Bathroom Mold is a cleaning and remediation service that identifies, removes, and prevents mold growth in bathrooms, including moisture control, surface cleaning, mold removal, and advice to keep areas dry and safe.

Bathroom Mold Removal

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Bathroom Mold Removal is a service that detects and eliminates mold in bathrooms, addressing damp spots, smells, and health concerns. It involves inspection, containment, cleaning with mold-safe products, mold remediation, and tips to prevent future growth.

Board Up And Roof Tarping

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Board Up And Roof Tarping is a service that quickly covers broken windows, doors, or roofs with boards and tarps to protect a property from weather, vandals, or further damage until repairs can be completed.

Burst Pipes Restoration

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Burst Pipes Restoration is a service that quickly fixes burst water pipes, stops leaks, dries the area, repairs damaged pipes and fixtures, and restores plumbing to prevent future damage, with cleanup and preventive advice.

Business Services

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Business Services helps companies with essential support like planning, managing projects, and coordinating resources, including finance, HR, IT, and operations, to improve efficiency and meet goals.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, washing, or steam cleaning to refresh and extend the carpet’s life.

Commercial Cleaning

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Commercial Cleaning is the professional cleaning of offices, schools, and business spaces, including dusting, vacuuming, sanitizing bathrooms and kitchens, trash disposal, and floor care to keep workplaces tidy, sanitary, and presentable.

Commercial Cleaning & Restoration

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Commercial Cleaning & Restoration is a service that cleans offices and buildings and repairs damage like water, fire, or mold, restoring spaces to safe, functional condition and keeping them well-maintained for business needs.

Commercial Properties

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Commercial Properties is a service that helps buyers, sellers, or renters manage business-focused real estate such as offices, retail spaces, and industrial properties, including listings, valuations, leases, and market guidance.

Complete Removal

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Complete Removal is a service that safely removes unwanted items or buildup from a surface or space, using approved methods, proper disposal, and thorough cleanup to restore appearance and functionality.

Complete Restoration

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Complete Restoration is a service that helps repair and recover damaged items or spaces, returning them to their original state. It involves assessment, cleaning, repair, preservation, and final touches to restore function and appearance.

Comprehensive Damage Assessment

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Comprehensive Damage Assessment is a thorough inspection to identify and document all damage after an incident, including structural, cosmetic, and safety issues, using on-site checks, photos, measurements, and a detailed report with recommended repairs and priorities.

Coronavirus Sanitation & Cleanup

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Coronavirus Sanitation & Cleanup is a service that cleans and disinfects spaces exposed to COVID-19, using approved disinfectants, proper PPE, and safety procedures to reduce virus presence and keep areas safe for people to use.

Disaster Recovery

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Disaster Recovery is a service that helps restore IT systems, data, and operations after a disruption. It involves planning, backup, rapid data restoration, failover to alternative systems, and testing to minimize downtime and data loss.

Disaster Restoration

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Disaster Restoration is restoring homes or buildings damaged by events like floods, fires, or storms. It involves assessing damage, removing water or debris, cleaning, drying, repairing structural and cosmetic damage, and returning the space to safe, usable condition.

Emergency Board Up

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Emergency Board Up is a quick service that securely covers openings such as windows or doors with sturdy boards after damage, protecting property from weather and intruders until repairs can be made.

Final Inspection

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Final Inspection is a thorough review at the end of a process to ensure everything meets requirements. It involves checking quality, safety, and compliance, verifying completed work, and documenting any issues to fix before delivery or approval.

Fire And Water Damage

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Fire and Water Damage is a service that cleans, repairs, and restores properties after fires or floods, removing smoke and water damage, drying areas, treating for mold, and restoring structure, materials, and belongings to their pre‑loss condition.

Fire Damage Cleaning & Restoration​

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Fire Damage Cleaning & Restoration is a service that cleans up soot and smoke damage, removes debris, deodorizes, and repairs or reconstructs homes or businesses after a fire, helping restore safe, livable conditions.

Fire Damage Restoration

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Fire Damage Restoration is the process of cleaning up and repairing a property after a fire. It involves assessing damage, removing debris, ventilating, cleaning soot and smoke, repairing structures, and restoring belongings to safe, usable condition.

Fire damage cleanup & repair

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When fire or smoke damages your home or business in Waterbury, CT, ServiceMaster Restore by Cleaning Masters is ready. We remove soot, clean charred surfaces, mitigate odors, and repair structural damage to restore your property fully and safely.

Flood cleanup

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Flooding is an emergency—and ServiceMaster Restore by Cleaning Masters responds fast in Waterbury, CT. We pump out standing water, dry interiors, sanitize affected areas, and help prevent mold, restoring your space with care and precision.

Flood restoration

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Our flood restoration services help Waterbury homes and businesses recover after water intrusion by drying affected materials, repairing damage, and restoring spaces to safe, usable condition following flooding or severe weather.

Flooded Basement

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Flooded Basement is a service that addresses water buildup in basements, including removal of standing water, drying, dehumidification, mold prevention, and repairs to protect your space from future flooding.

Flooded Basement Cleanup & Restoration

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Flooded Basement Cleanup & Restoration is a service that removes water from flooded basements, dries out spaces, sanitizes, and repairs or restores structural and cosmetic damage to prevent mold and return rooms to normal use.

Free Estimate

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Free Estimate is a service where a provider visits or reviews your project at no charge to estimate costs, time, and requirements, helping you understand what’s needed and how much it will cost before you commit.

Frozen And Burst Pipes

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Frozen and burst pipe restoration in Waterbury, CT includes rapid water removal, structural drying, and repair to protect walls, flooring, and belongings. Our team responds quickly to winter pipe damage to prevent mold growth and additional property loss.

Frozen Pipes

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Frozen Pipes is a service that helps prevent and fix pipes that have frozen in cold weather, including insulating exposed plumbing, diagnosing why freezing occurs, and safely thawing or replacing pipes to prevent bursts and water damage.

Home Board Up Services

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Home Board Up Services provide temporary protection by boarding up windows and doors after damage to keep a home secure, protect against weather, and prevent further entry while repairs are arranged.

Home Inspection

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Home Inspection is a professional check of a house’s condition, looking at structure, safety, systems, and appliances. The inspector examines views, roof, plumbing, electrical, HVAC, and moisture, then gives a report of findings and needed repairs.

Home Restoration

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Home Restoration is a service that repairs and renews a home after damage or aging, fixing structural parts, walls, roofs, plumbing, and electrical systems, and renewing finishes to restore safety, usability, and value.

Iicrc Training

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Iicrc Training is courses that teach professionals how to assess, clean, and restore water, fire, and mold damage in buildings, following IICRC standards. It covers procedures, safety, and best practices for effective remediation and certification preparation.

Initial Inspection

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Initial Inspection is a first, quick check of a space or item to identify obvious issues, assess condition, and plan next steps. It involves a walk-through, basic measurements, documentation, and noting areas needing further evaluation.

Inspection And Assessment

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Inspection and Assessment is a service that checks a property, item, or process for condition, safety, and compliance, then analyzes the findings and provides clear results, recommendations, and next steps for improvement or risk reduction.

Insurance Claims

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Insurance Claims is the process of reporting a loss to an insurer, providing details and evidence, and requesting payment or coverage for damages or losses under your policy.

Mold Damage Cleaning

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Mold Damage Cleaning is a service that removes mold from spaces, stops its growth, and cleans affected surfaces using safe methods, moisture control, and sanitation to restore a healthier, mold-free environment.

Mold Inspection

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Mold Inspection is when a professional checks a building for mold growth, moisture, and moisture sources. They look at walls, ceilings, and hidden areas, test samples if needed, and report findings with recommendations to fix leaks and improve air quality.

Mold Remediation

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Mold Remediation is the process of finding and safely removing mold from a home or building. It includes assessing moisture, containing the area, removing moldy materials, cleaning affected surfaces, and fixing leaks to prevent future growth.

Mold Testing & Remediation

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Mold Testing & Remediation is a service that checks a home for mold, identifies the type and amount, and then removes mold growth and fixes moisture issues to prevent it from returning, improving air quality and safety.

Mold Testing And Removal

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Mold Testing and Removal is a service that checks your home for mold and moisture issues, then safely removes mold growth, repairs affected areas, and provides guidance to prevent future problems.

Mold cleaning

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Our mold cleaning services help Waterbury property owners safely remove surface mold and address moisture conditions that contribute to growth, improving indoor environments and reducing the risk of recurrence.

Mold damage restoration

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Mold damage restoration is removing mold from water-damaged areas, cleaning and sanitizing surfaces, drying the space, repairing water leaks, and restoring damaged materials to prevent future mold growth and ensure a safe, healthy environment.

Mold inspection

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Mold inspection checks your home for mold growth, moisture, and hidden leaks. A pro visits, looks at walls, ceilings, and vents, uses tools to detect mold spores and moisture, and then reports findings with recommended cleanup or repairs.

Odor Removal Services

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Odor Removal Services clean and neutralize unwanted smells from homes or businesses using cleaning, ventilation, and odor-eliminating products to restore fresh air and improve the environment.

Repair And Restoration

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Repair And Restoration is a service that fixes damaged items and brings them back to good working or original condition, including assessing damage, sourcing parts, and performing careful repairs, cleaning, and finishing to extend their life.

Repair Process

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Repair Process is a service that fixes broken items. It includes diagnosing the problem, obtaining parts, repairing or replacing components, testing to ensure it works, and providing a status update until the item is ready for use.

Residential And Commercial

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Residential And Commercial is a service that handles building, maintaining, and improving homes and business properties, including repairs, renovations, cleaning, landscaping, and routine upkeep to keep spaces safe, functional, and well cared for.

Restoration Process

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Restoration Process is a service that rejuvenates damaged or worn items, returning them to their original look and function. It involves cleaning, repairing, stabilizing, and finishing surfaces to preserve value and extend life.

Restoration Specialists

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Restoration Specialists is a service that repairs and restores damaged homes or belongings, focusing on cleaning, drying, repairing, and rebuilding after events like floods, fires, storms, or mold, to bring spaces back to their original condition.

Smoke Damage

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Smoke Damage is a service that assesses and repairs harm caused by fire smoke. It involves cleaning soot, deodorizing air and fabrics, cleaning HVAC systems, and restoring affected surfaces and contents to improve safety and freshness.

Smoke Damage Restoration

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Smoke Damage Restoration is a service that cleans, deodorizes, and repairs homes after a fire or smoke event, removing soot, repairing surfaces, restoring indoor air quality, and returning your property to its pre-loss condition.

Soot Damage

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Soot Damage is a service that assesses and cleans soot from fires or smoke exposure, repairing surfaces, restoring air quality, and advising on prevention and safety measures for homes or buildings.

Soot Damage Repair And Restoration

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Soot Damage Repair And Restoration is a service that cleans, repairs, and restores homes or buildings after soot exposure from fires. It involves assessment, cleaning of surfaces, deodorizing, removing damaged materials, and restoring safety and appearance.

Structural Damage

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Structural Damage is a service that identifies, assesses, and documents harm to a building’s structure, such as cracks, shifting, or water-related issues, and provides guidance on safe repairs, restoration, and future prevention.

Water Damage Cleaning And Restoration

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Water Damage Cleaning And Restoration is a service that quickly removes floodwater, dries affected areas, cleans mud and contaminants, and restores your home or business to its pre-damage condition, including repairs, sanitizing, and odor control.

Water Damage Cleanup

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Water Damage Cleanup is a service that removes excess water from flooding or leaks, dries out rooms, prevents mold, and restores damaged belongings to their original condition through pumps, dehumidifiers, and cleaning, sanitizing, and minor repairs.

Water Damage Mitigation

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Water Damage Mitigation is fixing and drying property after leaks or floods. It includes stopping the water, removing standing water, drying and dehumidifying, cleaning contaminated items, and treating mold to prevent further damage.

Water Disaster

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Water Disaster is a service that helps assess, respond to, and recover from flooding and water-related emergencies, including monitoring water levels, coordinating rescue and relief, and providing cleanup and repairs to restore safety and normalcy.

Water Extraction And Drying

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Water Extraction And Drying is a service that removes water from spaces or materials and then dries them to prevent damage. It involves pumps or vacuums to remove standing water, followed by drying equipment and monitoring to ensure everything is dry and safe.

Water damage-related cleanup & repair

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ServiceMaster Restore by Cleaning Masters offers 24/7 water damage cleanup and repair in Waterbury, CT. Our certified team extracts water, dries structural elements, and restores damaged materials—ensuring your property is safe, dry, and restored to its original condition.

Water damage-related mold removal

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We provide water damage–related mold removal for Waterbury properties by identifying moisture sources and safely removing mold caused by leaks, flooding, or prolonged damp conditions.

ServiceMaster Cleaning and Restoration by Cleaning Masters Reviews

Mary E Janus
Mary E Janus
5 ★★★★★
Due to a refrigerator leak My Home downstairs, den and bathroom got totally damaged from the water. Jake came to my house and really put my mind at ease. He was wonderful. His crew came in and totally took care of the demo and explain the process to me as they went along. This helped me to understand the what they were doing. His crew was phenomenal. They were respectful and one of the kindest group of people that I’ve ever had the opportunity of meeting. They were fast and didn’t leave a stone unturned.They were quiet and had impeccable manners. I trusted them to do a good job which surpassed greatness. I honestly will miss them all thank you Jake and your wonderful crew.
Kristen Bellico
Kristen Bellico
5 ★★★★★
After an unfortunate situation leaving ash & soot around my entire house, Service Master came in confident, prepared, and professional. Kolbi, the project manager, was great with her communication and very kind! The cleaning team went above and beyond to make sure everything was polished and cleaned. Thanks to them, no ash or soot in sight! Now our house feels more like a home and we are forever grateful!
Fatima Selimovski-Matthews
Fatima Selimovski-Matthews
5 ★★★★★
I can’t say enough good things about this company. From the moment I called, they were there for me—compassionate, professional, and truly committed to helping. I was dealing with a stressful water damage situation and felt completely overwhelmed, but they went above and beyond when other, bigger companies brushed me off. As a mom with three young children, I needed peace of mind, and they gave me exactly that. They treated my home and situation with care, urgency, and respect. Genuine, honest, and incredibly knowledgeable—this team is the real deal. I’m so grateful I found them. Thank you Terri, Jake, & the Service Master team!
Kelly Milliken
Kelly Milliken
5 ★★★★★
I highly recommend Dominique, Jake, and his team for their exceptional service quality. Jake conducted a thorough on-site assessment, clearly explained the remediation process, and supplied supplementary resources to rectify the basement damage resulting from the water heater malfunction during our absence. Dominique and Jake demonstrated excellent communication skills, responding promptly to text messages and initiating phone calls to address complex concerns. Their effective collaboration with the insurance adjuster was seamless andr efficient. I will undoubtedly endorse their team to acquaintances and relatives.
Deborah Forish
Deborah Forish
5 ★★★★★
If I could give more stars I would. Jake was recommended to me after the city main waste pipe flooded my partially finished basement for four hours. I had dealt with devastating health news a month earlier and was truly in no frame of mind to deal with a poop flood. Jake had people out right away to start remediating but even more impressive was his help in navigating this whole process. He worked with multiple insurance agencies and agents to make sure this was done properly. He followed up and kept me apprised of everything every step of the way. It was a lengthy several month process and he was patient, honest and understanding. I truly cannot thank him and his team enough for everything. They truly went above and beyond. I highly recommend this team of professionals and trusted them enough to be in my home when I couldn’t take any more time off work. I will forever be grateful for Jake’s help through this arduous process!!
J J
J J
5 ★★★★★
After a heavy rainstorm caused severe water leakage in my home, I was devastated. The damage affected multiple areas and I didn’t know where to start. That’s when I reached out to ServiceMaster, and I’m so glad I did. Jake came over and immediately put my mind at ease. He was calm, professional, and incredibly knowledgeable, which made a difficult situation so much more manageable. His crew was outstanding. From the moment they arrived, they were respectful, kind, and thorough. They explained everything step by step, helping me understand exactly what was being done and why. Their work ethic was unmatched—they were efficient, detailed, and didn’t miss a single thing. They were also quiet, clean, and extremely courteous throughout the entire process. I truly trusted them to take care of my home, and they went above and beyond what I expected. I can honestly say I’ll miss having them around. Thank you, Jake, and your exceptional team at ServiceMaster—you turned a disaster into something manageable, and I’m incredibly grateful.
Tania H
Tania H
5 ★★★★★
I had a leak in a pipe in my kitchen ceiling that caused damage in the ceiling, the wood floors, and then the ceiling in the finished basement below. Jake and his team responded right away and took really good care of everything, explaining all the steps in detail. They really put my mind at ease and did an amazing job with cleanup and drying. Everyone I worked with was friendly, polite, and respectful of my property. I highly recommend ServiceMaster CR by CM!
Corey Gilmore
Corey Gilmore
5 ★★★★★
Our water line to our fridge broke and caused water damage in our finished basement below. Jake and his crew were here within 2 hours to assess the damage and start the clean up process. The demo crew came out the next day and they left the area cleaner than it ever was. Extremely thankful for Servicemaster for not only their exemplary work but their knowledge, professionalism and care.
Doreen Chudoba
Doreen Chudoba
5 ★★★★★
Wonderful service! Prompt, professional, knowledgeable, and friendly. They did a great job and handled our emergency with ease!
Bill Yeager
Bill Yeager
5 ★★★★★
Jake and the team has been absolutely amazing. In a time where our home was damaged, he has been like a brother taking care of us, like we're family. Never did I expect so much effort and communication to ensure we are all set with any needed throughout the process. We couldn't have been luckier to found them and so happy we did. Thank you so much for taking care of us, you guys have been amazing.
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About ServiceMaster Cleaning and Restoration by Cleaning Masters

ServiceMaster Cleaning and Restoration by Cleaning Masters is a trusted Water Damage Restoration Service operating from 2056 Thomaston Ave, Waterbury, CT 06704. This organization presents itself as a comprehensive restoration partner for residential and commercial clients, dedicated to rapid response, thorough assessment, and meticulous remediation of water, fire, and mold-related incidents. The company emphasizes its 24 / 7 Emergency Response and 24/7 Emergency Services, ensuring that urgent situations are addressed without delay and that clients find immediate support during some of the most stressful moments of property damage. The service lines extend across a broad spectrum of needs, including Applied Structural Drying, Complete Removal, and Complete Restoration, reflecting a commitment to returning spaces to their pre-loss condition with precision and care. ServiceMaster’s offerings also cover Board Up And Roof Tarping, Emergency Board Up, and Home Board Up Services, which help stabilize properties and protect assets during assessment and remediation phases. Customers can rely on a Full Range of Cleaning and Restoration tasks, from Carpet Cleaning and Commercial Cleaning to Disaster Recovery, Fire Damage Cleaning & Restoration, and Water Damage Cleanup, all delivered with an eye toward minimizing disruption to daily life or business operations. The organization highlights its expertise in Structural Damage evaluation and Odor Removal Services, ensuring that hidden effects of incidents are addressed as part of a comprehensive process. In addition to remediation, the firm provides Insurance Claims assistance, Initial and Final Inspections, and a Detailed Comprehensive Damage Assessment to guide clients through the complexities of recovery and documentation for insurance purposes. The team is described as compassionate, professional, and communicative, with project managers and crews noted for their reliability, respect for property, and ability to explain remediation steps clearly as work progresses. The breadth of categories and services—ranging from Mold Testing & Remediation, Mold Inspection, and Mold Removal to Water Extraction And Drying, Flood Restoration, and Burst Pipes Restoration—illustrates a holistic approach to mitigating damage, restoring comfort, and preserving the integrity of homes and commercial spaces. The company’s portfolio of services also encompasses Fire Damage Restoration, Soot Damage Repair And Restoration, and Smoke Damage Restoration, as well as specialized cleaning like Coronavirus Sanitation & Cleanup, Preventative Cleaning, and Comprehensive Cleaning for both residential and commercial properties. By integrating prevention-focused measures, robust restoration techniques, and careful coordination with insurance professionals, ServiceMaster Cleaning and Restoration by Cleaning Masters aims to deliver peace of mind, confidence, and a return to normalcy for clients facing water, fire, and mold-related challenges. The team’s testimonials reflect a strong track record of timely response, respectful service, clear communication, and dependable outcomes, underscoring their reputation as a reliable partner in restoration.

Water Damage Restoration Service

ServiceMaster Cleaning and Restoration by Cleaning Masters in Waterbury, CT offers expert water damage restoration: prompt assessment, careful water extraction, dehumidification, mold prevention, and complete restoration to return homes to pre-loss condition with superior workmanship and care.

Building Restoration Service

ServiceMaster Cleaning and Restoration by Cleaning Masters offers expert building restoration services in Waterbury, CT, including fire and flood cleanup, structural repairs, water damage mitigation, and mold remediation to restore properties efficiently and safely.

Fire Damage Restoration Service

ServiceMaster Cleaning and Restoration by Cleaning Masters in Waterbury, CT offers expert fire damage restoration, including debris removal, board-up, soot and odor removal, drying, and content restoration to recover homes quickly and safely.

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