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Disaster Restoration Services

Disaster Restoration Services at 338 Airline Ave, Portland, CT 06480, provides expert water damage restoration and 21 related services to recover homes and businesses. Trusted, comprehensive damage mitigation and restoration solutions.

Water Damage Restoration Service at 338 Airline Ave in Portland, CT 06480

Operational
★★★★★
Rating: 4.9 based on 69 reviews
Address: 338 Airline Ave, Portland, CT 06480
Phone: 18772807961
Emails:
Carolyn Stratton (Marketing Director) - [email protected]
Danny Strong (President) - [email protected]
David Worthington (Project Manager) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Disaster Restoration Services

Disaster Restoration Services Services

Area rug cleaning

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Area rug cleaning is a service that deep-cleans floor rugs to remove dirt, stains, and odors. It involves vacuuming, pretreatment, washing or steam cleaning, and drying to restore color, texture, and freshness without damaging materials.

Debris removal

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Debris removal is a cleaning service that collects and removes trash, rubble, and leftover materials from a site or area, keeping spaces safe and tidy. It involves loading, transporting, and disposing of waste properly.

Demolition

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Debris removal

Drying Equipment

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Dehumidifier, air movers, fans, homeadvisor water damage

Extraction

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Drying

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home after a fire: they assess damage, remove soot and debris, clean and sanitize surfaces, repair structural and finishing damage, and rebuild or replace damaged materials to return the space to safe, livable condition.

Flooring

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Flooring is the service of installing, repairing, or replacing the covering of a floor, such as wood, tile, carpet, or laminate. It involves measuring, preparing surfaces, choosing materials, and fitting them for a smooth, durable floor.

General carpet cleaning

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General carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, pretreatment, and cleaning solutions, followed by rinsing and drying to refresh and extend the carpet’s life.

General cleanup

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General cleanup is a service that tidies up a space by organizing items, removing clutter, dusting, and wiping surfaces to restore a neat, tidy, and safe environment.

Interior demolition

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Interior demolition is the careful removal of non-load-bearing walls, fixtures, floors, and finishes inside a building to remodel or renovate, while protecting essential structures, utilities, and safety during the process.

Mold Remediation

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Mold remediation services, full containment, air scrubbing, air filtration, disinfection applications, detailed cleaning, your dirty job provider.

Pet stain & odor removal

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Pet stain & odor removal is a cleaning service that finds and neutralizes pet urine, feces, and smells from carpets, upholstery, or fabric. It uses specialized cleaners, enzymes, and stain treatment to remove spots and freshen the area.

Selective demolition

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Selective demolition is the careful removal of specific parts of a building, like doors, fixtures, or non-structural materials, while preserving the rest. It involves planning, hazardous material checks, and careful waste sorting for reuse or recycling.

Sewage Cleanup

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Sewage back up cleaning, Extraction, high grade disinfection process

Sewage cleanup

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Sewage cleanup is the process of cleaning and restoring spaces after sewage spills or backups, removing waste, sanitizing mud and water, and testing to ensure safety to prevent health risks and odors.

Upholstery cleaning

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Upholstery cleaning is the process of removing dirt, stains, and odors from furniture fabrics like sofas and chairs using vacuuming, gentle washing, and sometimes steam or dry cleaning to refresh and protect them.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and dehumidifies spaces, and repairs or replaces damaged materials like floors, walls, and insulation while preventing mold and restoring the area to its pre-damage condition.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up mold caused by leaks or flooding, drying out the area, removing contaminated materials, treating surfaces to prevent regrowth, and restoring the space safely to prevent health risks.

carpet cleaning

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water extraction

detail cleaning

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Detail cleaning is a thorough car or space cleaning that targets hard-to-reach spots, removing dust, grime, and stains. It involves hands-on scrubbing, vacuuming, detailing products, polishing surfaces, and protecting finishes for a pristine, showroom-like result.

infectious disease cleaning

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Infectious disease cleaning is thorough cleaning and disinfection of spaces to remove germs and prevent spread, using approved products, proper PPE, containment, and validated methods to protect people after outbreaks or exposure.

Disaster Restoration Services Reviews

Jennifer Stuart
Jennifer Stuart
5 ★★★★★
After a bathroom leak, we had DRS come out for water mitigation and repairs. Ariel was phenomenal to work with. We so appreciate the time and effort he put into making our bathroom exceed our expectations. He went above and beyond! Thanks Ariel!!
Cheryl D
Cheryl D
5 ★★★★★
DRS is a great company. They’re professional and responsive. I needed them at a time where it seemed like half the state needed flood restoration for the same event. They were happy to give me a quote despite the high demand for service. I also contacted a local competitor and a big name competitor, but DRS customer service far surpassed others and the cost was in-line with their local competitor. Trevor is great. He works hard to make sure everything is done right and timely. I highly recommend.
Lori Tarka
Lori Tarka
5 ★★★★★
After getting the recommendation from a competitor ( that says a lot right there!) as that company was too busy I knew we had made the right choice! As you can imagine in the first hours of discovering a major basement flood in your home of 27 years panic sets in! Trevor Reid , our project manager , was able to ease my fears and concerns on that initial phone call , even before arriving at my house! Trevor and his amazing crew, Ariel, Mathias, Brett, Dan and Matt were on "the scene" so quickly to begin the mitigation process. Trevor went above and beyond throughout the entire process, explaining every aspect of the mitigation and cleanup. Trevor made himself available any time, day or night, weekend to answer any concerns I had! He and the entire crew were beyond professional, timely, polite, hardworking, tidy and overall just great people!! I honestly felt like they were part of the family by the time they finished! We had complete faith and trust, something that is not always easy to find! If you are ever faced with any need to hire a restoration service I would without any hesitation call this professional restoration team! DRS thank you for helping us navigate this horrible ordeal, you went above and beyond!!
Howard Rivkin
Howard Rivkin
5 ★★★★★
The DRS office staff was extremely responsive and courteous to our needs. We needed to have a hefty freeze chest containing spoiled food and water removed from the basement up through a hatch way. The crew that was sent to do the job was excellent. The assignment required four guys to haul the freezer away and although labor intensive and time-consuming they were able to accomplish the task without any problems. We were very pleased with the outcome and would not hesitate to use this service again or strongly recommend to others.
Patti Tellier-Ruggieri
Patti Tellier-Ruggieri
5 ★★★★★
DRS was a lifesaver! Never had an issue with water in our basement but a recent storm changed that for us. We were hard pressed to get it dried out as quickly as possible, and every company we reached out to couldn’t get to us until at least the next day and that was just to assess. A friend recommended DRS, and within 2-hours of contacting them, they were at our house setting up air movers and dehumidifiers. We were assigned Trevor Reid as our Project Manager and he was amazing - friendly, professional, upfront, great communication. If he didn’t answer the phone on the first ring, he called me back within a half hour. We felt like we were in the best of hands for a really bad situation and each step Trevor walked us through and answered all our questions. Would highly recommend this company and if you can request a PM, ask for Trevor! If we have to use them again (which I really hope we don’t), we would definitely request him!
E Way
E Way
5 ★★★★★
Trevor went above and beyond to help me through my stress and concerns regarding the flood damage done to my floors and walls when my water heater broke. He answered all my questions about the effects of the damage and explained each step of the mitigation. His team was professional, considerate and polite.They worked diligently and expeditiously, easily satisfying my insurance appraiser’s expectations. I unreservedly recommend DRS to anyone needing disaster mitigation and restoration services.
Rich Bates
Rich Bates
5 ★★★★★
Outstanding company to work with. Danny and Tammy have always taken outstanding care of my projects. They are the only company I use when it comes to home repairs. They take a personal interest in making sure my projects are completed to my satisfaction. I have used DRS several times and have never been disappointed. My last project involved fixing water damaged ceilings, floors and walls. I also had added some other projects such fixing some walls and painting. My project came out better than I expected. The freshly painted walls and trim look great. My floors came out great too. Best of all they cleaned up every day before leaving and did a final cleaning at the end and moved everything back into the rooms. I trust DRS so much that when my Mom needed a new roof and had water damage I recommended she call Danny and Tammy at DRS. She was very satisfied and they did a great job. I highly recommend DRS to anyone that needs repairs or other work on their house. Another outstanding feature of DRS is that they are quick to respond when you have an emergency repair. Each time I have called for an emergency repair because of a storm or water damage they were quick to respond and prevent further damage on the spot. Thanks Danny and Tammy and your team for the outstanding service and work.
AJ Mormont
AJ Mormont
5 ★★★★★
Like many Texans, I experienced water damage as a result of a broken pipe during the worst winter storm of my Texas life. DRS came into my life and home and performed water mitigation services over a 3-day period. Brett B. and Victor were the techs dispatched to my home. They worked to evaluate the situation, came up with a plan and started the drying out on day 1. Both gentlemen were professional, friendly and explained all aspects of their work. On day 2, Brett returned to check the progress of the fans, again, being kind and courteous. On day 3, both Brett and Victor returned, to do a moisture check and confirmed that the attic and garage were dry. They picked up their equipment, and shared a few stories of the work they were doing in the Austin area. Again, Brett and Victor are great techs and if DRS was based in Auston, I would use them again for any water disaster. Their project managers, Trevor was very responsive to a couple of phone calls and did a great job of explaining the mitigation process to me. And their project coordinator, Christine, was also helpful and responsive to emails. All in all, DRS sent me a great team and my comfort level with my home getting back to normal has increased 10 fold with their good work.
Kristen Walsh
Kristen Walsh
5 ★★★★★
Trevor and the team from DRS made having a home flood a little less stressful with their knowledgeable and professional service. Within a week were were DRY, floors were no longer cupping, carpets removed and returned cleaned... in short, we'd recommend DRS to anyone needing disaster mitigation!
Mike Scafati
Mike Scafati
5 ★★★★★
Following a catastrophic flood in our basement, DRS responded to our call and travelled from Connecticut to Massachusetts to do the cleanup. Trevor, our project manager, was communicative, honest, and reassuring throughout the process - a pleasure to work with. And the entire crew were smart, careful, hardworking, and just knew exactly what they were doing. The clean up was excellent. We couldn't be more pleased with the end results.
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About Disaster Restoration Services

Disaster Restoration Services (DRS) is a comprehensive water and disaster restoration company serving residential and commercial clients in Portland, CT and surrounding areas. Located at 338 Airline Ave, Portland, CT 06480, DRS positions itself as a trusted partner for emergency response and long-term recovery, offering a wide range of services to mitigate damage, restore structures, and renew living and working spaces after water, fire, mold, and other incidents. The company operates as a multifaceted remodeler and restoration contractor, combining expertise in water damage restoration, fire damage cleanup and repair, and building restoration with the hands-on capabilities of a remodeler for bathrooms, kitchens, and other essential spaces. Their approach emphasizes rapid response, thorough assessment, and transparent communication to help clients navigate insurance processes and timelines, while maintaining a focus on safety and quality. DRS also provides specialized cleaning and restoration tasks such as mold remediation, sewage cleanup, infectious disease cleaning, odor and stain removal, and general cleanup to ensure thorough restoration of indoor air quality and hygiene. In addition to restoration, the team can support remodeling goals through bathroom remodeler and kitchen remodeler services, as well as broader remodeling efforts handled by a dedicated remodeler, ensuring that damaged areas are not only repaired but updated to meet current design and functional needs. The company emphasizes reliability during emergencies, with project managers and crews ready to mobilize quickly, assess damage, develop a clear scope of work, and execute with attention to detail. Customer testimonials highlight professionalism, responsiveness, and a commitment to doing right by clients, with staff such as project managers and technicians delivering empathetic, proactive service from the initial contact through project completion. DRS’s service suite includes area rug cleaning, general carpet cleaning, upholstery cleaning, and flooring services, as well as debris removal and selective or interior demolition when necessary for safe and effective access during remediation. The company’s equipment portfolio features drying equipment and extraction tools to facilitate rapid moisture removal and stress on structure, minimize secondary damage, and promote timely restoration. By integrating remediation with cleaning, demolition, and reconstruction capabilities, DRS offers a streamlined, end-to-end experience for customers facing water, fire, or mold-related incidents, helping homes and businesses return to normal operations as soon as possible. Overall, Disaster Restoration Services aims to be a dependable local partner for restoration, remodeling, and revitalization, combining technical proficiency with compassionate client support to restore spaces, protect property, and restore peace of mind.

Bathroom Remodeler

Bathroom Remodeler for Disaster Restoration Services in Portland, CT, delivering rapid,-safe, and high-quality bathroom renovations after emergencies. From water damage to mold remediation, we restore and upgrade bathrooms with precision and expert craftsmanship.

Water Damage Restoration Service

Professional Water Damage Restoration Service in Portland, CT, offering 24/7 emergency response, rapid water extraction, thorough drying, mold prevention, and complete reconstruction to restore your home or business safely and quickly.

Building Restoration Service

Professional Building Restoration Service in Portland, CT, specializing in disaster recovery, water and fire damage, structural stabilization, and expert cleanup to restore safety, function, and aesthetics with rapid response and meticulous workmanship.

Carpet Cleaning Service

Expert Carpet Cleaning Service for Disaster Restoration in Portland, CT. We remove smoke, water, and mold damage, restore fibers, and refresh carpets with fast drying times and thorough sanitization for a safer, cleaner home.

Demolition Contractor

Professional demolition contractor services in Portland, CT for disaster restoration projects. Safe debris removal, structural assessment, dust control, and licensed teardown expertise to prepare your property for rebuilding and rapid recovery after emergencies.

Fire Damage Restoration Service

Fire Damage Restoration Service in Portland, CT from Disaster Restoration Services provides rapid smoke and soot cleaning, fire damage cleanup, deodorization, structural stabilization, and rebuild support to restore homes safely and quickly after a blaze.

Kitchen Remodeler

Professional Kitchen Remodeler services by Disaster Restoration Services in Portland, CT. Expert repairs, updates, and fully custom renovations to restore functionality and beauty after damage, with design guidance, durable materials, and meticulous craftsmanship.

Remodeler

Remodeler for Disaster Restoration Services in Portland, CT offering urgent water, fire, and storm damage cleanup, structural repairs, and full rebuilds. Fast response, licensed professionals, and meticulous craftsmanship to restore homes safely and efficiently.