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Crystal Restoration Services of CT, Inc.

Crystal Restoration Services of CT, Inc. in Norwalk specializes in water damage restoration, offering 86 services to restore property and peace of mind.

Water Damage Restoration Service at 3 Duke Pl in Norwalk, CT 06854

Operational
★★★★★
Rating: 4.7 based on 41 reviews
Address: 3 Duke Pl, Norwalk, CT 06854
Phone: 18004427978
Emails:
Terry Delahunty (Office Manager) - [email protected]
Jean Walker (Owner) - [email protected]
Mary Anderson (Marketing Representative) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Crystal Restoration Services of CT, Inc.

Crystal Restoration Services of CT, Inc. Services

Air Cleaning

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Air Cleaning is a service that removes dust, smoke, odors, and pollutants from indoor air using filters, purifiers, and sometimes ventilation; it improves air quality and creates a healthier, fresher indoor environment.

Air Conditioning

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Air Conditioning is a system that cools and dehumidifies indoor air using a compressor, refrigerant, and vents. It involves installing, servicing, and maintaining units to regulate temperature and improve comfort and air quality.

Air Filtration

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Air Filtration is a service that removes dust, allergens, and pollutants from indoor air using filters and devices. It involves assessing space, selecting appropriate filters, installing equipment, and maintaining performance to improve air quality.

Air Scrubbers

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Air Scrubbers clean and refresh indoor air by filtering out dust, pollen, smoke, odors, and pollutants using specialized machines. They involve setting up or using air scrubbers with filters to improve air quality in homes or workplaces.

Air Scrubbing

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Air Scrubbing is a service that cleans indoor air by removing dust, pollutants, and odors through filtration and purification devices, improving air quality. It involves installing or upgrading filters, monitoring performance, and replacing worn parts.

Bathroom Faucets

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Bathroom Faucets are fixtures that control water flow and temperature for sinks in bathrooms, including installation, replacement, and maintenance such as choosing styles, installing handles, and fixing leaks.

Biohazard Disinfecting

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Biohazard Disinfecting is a cleaning service that safely removes dangerous biological contaminants, such as pathogens and bodily fluids, using approved sterilization methods, protective equipment, and proper waste disposal to prevent infection and cross-contamination.

Board-Up Service

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Board-Up Service is a quick repair service that covers broken windows or openings with temporary wooden boards to secure a building, prevent weather damage and unauthorized entry, and protect property until permanent repairs can be completed.

Carpet & Upholstery Cleaning

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Carpet & Upholstery Cleaning is a service that cleans rugs, carpets, and fabric furniture to remove dirt, stains, and odors using specialized equipment, detergents, and sometimes stain treatment for fresh, refreshed fabrics.

Carpet Cleaning

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Carpet Cleaning is a service that removes dirt, stains, and odors from carpets using cleaners, vacuuming, and sometimes steam orExtraction methods to refresh and extend the carpet’s life.

Carpet Repair

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Carpet Repair is fixing damaged carpet areas to restore look and feel, including patching holes, fixing tears, fixing frayed edges, reattaching loose seams, and sometimes resizing or re-stretching sections for a smooth, durable finish.

Cleaning And Disinfecting

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Cleaning and Disinfecting is the process of removing dirt, grime, and germs from surfaces and then using disinfectants to kill remaining bacteria and viruses, helping keep spaces safe and hygienic.

Cleaning Up

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Cleaning Up is a service that helps tidy a space by removing trash, organizing items, and refreshing surfaces to make rooms neat and orderly. It typically includes decluttering, dusting, vacuuming, and sanitizing as needed.

Commercial Properties

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Commercial Properties is a service that helps clients buy, sell, or manage business-oriented real estate such as offices, retail spaces, warehouses, and investment properties, including market research, negotiations, and leasing or sales support.

Commercial Property

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Commercial Property is a service that helps clients buy, sell, lease, or manage business-focused real estate like offices, shops, or warehouses, including market research, pricing, negotiations, and handling contracts to support business needs.

Complete Contents Cleaning

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Complete Contents Cleaning is a full-service home or office cleanout that clears out, sorts, and thoroughly cleans every item and surface, including trash removal, de-cluttering, and deep cleaning to restore order and freshness.

Complete Repair

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Complete Repair is a service that inspects, fixes, and restores items to working condition, handling diagnostics, parts replacement, adjustments, and testing to ensure they function properly again.

Construction Site Cleanup

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Construction Site Cleanup is a service that clears debris, removes waste, sweeps and disposes of materials after building work, leaving the site tidy, safe, and ready for handover or new work.

Contents Cleaning

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Contents Cleaning is a service that thoroughly cleans items inside a space, removing dust, dirt, and debris from boxes, shelves, containers, and personal belongings to improve cleanliness and freshness without moving the entire area.

Contents Damage

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Contents Damage is a service that assesses and documents damage to items inside a shipment or property, estimating losses, coordinating repairs or replacements, and helping with insurance claims and recovery of valuables.

Continuing Education Class

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A Continuing Education Class is a short, learner-driven course that expands knowledge or skills beyond basic schooling, often for professional development. It involves lectures, activities, practice, and assessments chosen to fit busy schedules and certification needs.

Covid Cleaning

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Covid Cleaning is a cleaning service that disinfects surfaces to reduce the risk of coronavirus transmission, using approved cleaners, focused on high-touch areas, and following safety guidelines to ensure a clean and safer environment.

Damage Assessment

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Damage Assessment is a service that examines a site after an incident to identify what is damaged, how severe it is, and what steps are needed to repair or replace it, including documenting findings and estimating costs.

Deep Clean

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Deep Clean is a thorough cleaning service that tackles hard-to-reach areas and handles intensive tasks like scrubbing, sanitizing, and deodorizing surfaces to leave rooms spotless and refreshed.

Disaster Restoration

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Disaster Restoration is a service that helps repair and recover property after events like fires, floods, or storms. It includes assessing damage, removing debris, cleaning, drying, deodorizing, repairing structures, and restoring belongings to safe, functional condition.

Disaster Strikes

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Disaster Strikes is a hands-on safety and emergency planning service that teaches you how to prepare for, respond to, and recover from natural or man-made disasters through quick drills, practical tips, and step-by-step guidance.

Disinfection And Decontamination

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Disinfection and decontamination is cleaning a space or item to remove germs, viruses, and contaminants. It involves cleaning surfaces, using approved disinfectants, following contact times, and safely disposing of contaminated materials to reduce infection risk.

Dry Cleaner

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Dry Cleaner is a service that professionally cleans clothes and fabrics using specialized solvents, freshening and removing stains without water. It handles garments like suits, dresses, and delicate fabrics, often with pressing, folding, and pickup options.

Dry Cleaning

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Dry Cleaning is a service that cleans clothes and fabrics using special solvents instead of water. It removes stains and dirt, refreshes garments, and returns them ready to wear, often with pressing or finishing included.

Duct System Cleaning

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Duct System Cleaning is a service that cleans the air ducts in your home or building to remove dust, dirt, mold, and debris, improving air quality and system efficiency. It typically involves inspecting, sealing, and thoroughly vacuuming and cleaning the ductwork and components.

Educational Facilities

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Educational Facilities is a service that covers schools and learning spaces, including building maintenance, safety, resources, and management to support classrooms, teachers, and students effectively.

Electronics Cleaning

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Electronics Cleaning is a service that removes dust, grime, and residue from electronic devices and circuits using safe cleaners, brushes, and air. It involves careful inspection, cleaning of components, and testing to ensure devices work properly.

Emergency Mitigation

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Emergency Mitigation is a service that helps quickly reduce risks and damage during disasters by planning, coordinating responders, securing affected areas, and applying immediate safety measures to protect people and property.

Emergency Restoration Services

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Emergency Restoration Services helps quickly respond to and repair damage from events like fires, floods, storms, or mold. It includes assessment, water/odor removal, drying, debris cleanup, temporary power, and coordinating with insurance to restore your home or business.

Extensive Clean

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Extensive Clean is a thorough cleaning service that covers deep interior cleaning, dusting hard-to-reach areas, sanitizing surfaces, cleaning appliances, scrubbing floors, and leaving rooms spotless and refreshed.

Exterior Pressure Washing

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Exterior Pressure Washing is cleaning building exteriors, driveways, and surfaces using a high-pressure spray to remove dirt, mold, algae, and stains, typically involving washing with water and sometimes detergents, rinsing, and safety precautions.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot, smoke, and water damage after a fire, and then repairs structure, replaces ruined materials, and restores the home to safe, livable condition.

Fire, Smoke & Soot

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Fire, Smoke & Soot is a cleaning and restoration service that assesses and treats fire damage, removes smoke odor, cleans soot from surfaces, and restores belongings and spaces to a safe, habitable condition.

Flooring

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Flooring is the service of installing or replacing the surface of floors, such as wood, tile, carpet, or vinyl, in homes or offices. It involves measuring, removing old flooring, preparing the subfloor, laying new material, and finishing to ensure a smooth, durable surface.

Frozen Pipes

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Frozen Pipes is a service that prevents and fixes burst or blocked plumbing caused by freezing temperatures. It includes assessing pipes, applying heat or insulation, thawing frozen sections, repairing leaks, and advising on prevention to avoid future freezes.

Furnace Puffback

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Furnace Puffback is a heating service that diagnoses and fixes soot or smoke leaks from a furnace, often due to ignition problems or worn parts, ensuring safe operation, clean airflow, and improved efficiency for your home heating system.

Furniture Repairs

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Furniture Repairs is a service that fixes damaged furniture such as chairs, tables, and cupboards. It involves diagnosing issues, mending broken parts, replacing hinges or joints, refinishing surfaces, and returning items to usable condition.

Hardwood Floors

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Hardwood Floors is a service that repairs, refinishes, or installs wooden flooring to improve look and durability. It involves sanding, staining, sealing, and sometimes replacing damaged boards to create a smooth, durable surface.

Heating And Air Conditioning

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Heating and Air Conditioning is a service that keeps indoor spaces comfortable by heating in cold weather and cooling in warm weather, and it includes installing, repairing, and maintaining systems like furnaces, boilers, heat pumps, and air conditioners.

Hepa Filter

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Hepa Filter filters air to remove small particles, including dust, pollen, and germs. It involves using a high-efficiency particulate air filter in devices or systems to clean the air we breathe and improve indoor air quality.

Hepa Vacuuming

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Hepa Vacuuming is cleaning that uses a high-efficiency particulate air (HEPA) filtered vacuum to trap tiny dust and allergens, reducing airborne particles. It involves a powerful vacuum, sealed hoses, and filters to clean floors, upholstery, and other surfaces effectively.

Hot Water Heater

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Hot Water Heater is a home device that heats cold water for showers, sinks, and laundry. It stores and maintains warm water, using gas or electricity, and requires installation, regular maintenance, and occasional repairs or part replacements.

Hvac And Duct System

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HVAC and Duct System refers to the heating, cooling, and air distribution in a building, including furnaces or heat pumps, air conditioners, and the network of ducts that move conditioned air to rooms for comfort and indoor air quality.

Ice Blasting

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Ice Blasting is a cleaning method that uses pressurized, frozen water particles (ice) to remove coatings, corrosion, or dirt from surfaces without harsh chemicals, often combined with abrasive effects for tough buildup while reducing heat and moisture.

Infection Prevention

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Infection Prevention is a service that helps reduce the risk of illness by following hygiene best practices, cleaning, vaccination, and safety protocols to stop infections from spreading in healthcare, workplaces, or communities.

Insurance Adjuster

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An Insurance Adjuster assesses damage and losses for insurance claims, determines coverage and payout, investigates facts, may visit sites, reviews documents, talks with clients and experts, and helps settle claims fairly for both the insurer and the insured.

Kill Mold

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Kill Mold is a cleaning service that eliminates mold growth in homes or offices, using inspection to locate damp areas, treating with safe solutions, and applying long-lasting antimicrobials to prevent return, with tips to reduce moisture.

Moisture Detection

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Moisture Detection is a service that checks for water or humidity in an area, using sensors to measure moisture levels and identify leaks or damp spots so timely actions can be taken to protect surfaces and prevent damage.

Mold inspection

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Mold inspection is a service that checks a home or building for mold growth. A inspector visits, looks for moisture and visible mold, may take samples, and tests air quality to assess health risks and suggest removal or remediation steps.

Moving & Storage

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Moving & Storage is a service that helps you relocate belongings from one place to another, including packing, loading, transporting, unloading, and providing secure space to store items for short- or long-term periods.

Odor Damage Restoration

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Odor Damage Restoration is a service that cleans and removes unpleasant smells from homes after fires, floods, or mold. It uses cleaning, deodorizing, ventilation, and sometimes odor-neutralizing treatments to restore air quality and comfort.

Odor Treatments

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Odor Treatments is a service that neutralizes unwanted smells in spaces or items, using cleaning, deodorizing solutions, and sometimes sanitation methods to refresh air and surfaces for a cleaner, fresher feel.

Ozone Chamber

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The Ozone Chamber is a controlled, sealed space where air is purified and monitored to maintain safe ozone levels for experiments, testing, or sterilization, involving sensors, ventilation, and safety protocols to protect people and equipment.

Ozone Treatments

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Ozone Treatments use ozone gas to disinfect and deodorize spaces, water, or air. It involves generating ozone, circulating it to reach contaminants, and then safely venting or breaking it down, sometimes followed by ventilation and testing to ensure safety.

Plant Cleaning

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Plant Cleaning is a service that removes dust, dirt, and residues from plants to keep them healthy and looking fresh. It involves gently wiping or rinsing leaves, trimming damaged parts, and ensuring proper care after cleaning.

Plumbing

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Plumbing is fixing and installing pipes, fixtures, and drains that bring clean water into a building and remove waste. It involves detecting leaks, repairing or replacing pipes, installing sinks, toilets, and water heaters, and ensuring safe, proper drainage.

Post Construction Cleaning

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Post Construction Cleaning is the thorough cleaning after building or renovation, removing dust, debris, and labels, and detailing floors, walls, fixtures, and windows so the space is clean, safe, and ready for use.

Property Damage

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Property Damage is a service that assesses and fixes harm to buildings or belongings, including repairs, restoration, and coverage guidance after incidents like accidents, weather, or vandalism.

Property Damage Restoration

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Property Damage Restoration is a service that assesses and repairs damage to homes or buildings after events like fires, floods, or storms. It involves cleanup, drying, cleaning, sanitizing, and restoring structure and belongings to their pre-damage condition.

Property Management

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Property Management is a service that takes care of rental properties for owners, handling tasks like finding tenants, collecting rent, coordinating maintenance, enforcing rules, and ensuring the property is cared for and compliant with laws.

Public Adjuster

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A Public Adjuster is a licensed professional who helps you file and negotiate an insurance claim after a loss, handling documentation, estimating damages, communicating with insurers, and advocating for the policyholder to maximize the settlement.

Residential And Commercial

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Residential And Commercial is a service that handles cleaning, maintenance, or management for homes and businesses, including routine upkeep, repairs, and facilities support to keep living spaces and workspaces safe, comfortable, and functional.

Sewage cleanup

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Sewage cleanup is the safe removal and cleaning of wastewater and contaminated materials after sewage spills. It involves assessing damage, containing the area, removing sewage and debris, cleaning and sanitizing surfaces, and restoring the space to prevent health risks.

Sink Overflows

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Sink Overflows is a service that helps prevent and fix water spills from sinks by checking pipes, clearing clogs, and ensuring proper drainage so sinks don’t overflow and cause water damage.

Smoke Damage

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Smoke Damage is a service that assesses and cleans up fire smoke effects, removes soot, deodorizes spaces, and restores walls, carpets, and furniture after a fire, helping breath clean air and return rooms to normal use.

Soot Damage

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Soot Damage is a cleaning and restoration service that assesses soot buildup after fires, removes soot and smoke residues, cleans affected surfaces, and repairs any smoke-related damage to restore safety and appearance.

Storm Damage

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Storm Damage is a service that assesses, documents, and repairs damage caused by storms, such as leaks, roof or window damage, and water intrusion. It includes inspection, insurance documentation, temporary protection, and repairs to restore safety and functionality.

Structural Drying

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Structural Drying is a process to remove moisture from water-damaged buildings using specialized equipment and techniques to dry walls, floors, and wood, prevent mold, and stabilize the structure safely and efficiently.

Structural Repairs

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Structural Repairs is a service that fixes the bones of a building—its walls, beams, and foundations. It involves assessing damage, strengthening or replacing compromised parts, and restoring stability and safety so the structure stays sound.

Thorough Cleaning

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Thorough Cleaning is a detailed cleaning service that goes beyond the basics, tackling hard-to-reach areas, deep scrubbing, sanitizing surfaces, and removing built-up dirt to leave rooms spotless and refreshed.

Total Restoration

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Total Restoration is a service that cleans, repairs, and revives damaged items or spaces, restoring them to their original condition. It involves assessment, cleaning, repair work, and quality checks to return items or spaces to usable, like-new condition.

Tub Fittings

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Tub Fittings are the connectors and joints used to link tub parts like drains, supply lines, and valves, ensuring a watertight connection. It involves choosing compatible sizes, materials, and proper installation to prevent leaks.

Upholstery Cleaners

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Upholstery Cleaners is a service that deep-cleans furniture fabrics, removing dirt, stains, and odors. It involves inspecting fabric, pre-treating stains, washing or steam-cleaning cushions and covers, and drying to refresh sofas, chairs, and other upholstered pieces.

Water Heater

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A Water Heater is a device that warms and stores hot water for use in taps, showers, and appliances. It involves installing, heating, and maintaining the tank or heater unit, controls, and safety features to deliver hot water on demand.

Water Remediation

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Water Remediation is a service that detects and removes or neutralizes pollutants from water to make it safe. It involves testing water quality, treating contamination, removing sediments or chemicals, and restoring water to acceptable standards for reuse or discharge.

Water Remediation Process

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Water Remediation Process is cleaning and restoring water quality after contamination or damage. It involves assessing the issue, removing pollutants, treating water, drying and dehumidifying structures, and testing to ensure safe, clean water and safe surroundings.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and disinfects affected areas, and repairs or restores damaged structures and belongings to prevent mold and restore safety and functionality in homes or buildings.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by leaks or flooding, dries affected areas, repairs moisture sources, and sanitizes surfaces to prevent health risks and further damage.

Wet Carpets

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Wet Carpets is a cleaning service that removes excess moisture from carpeted floors, dries and sanitizes the area, and may use vacuums, dehumidifiers, and cleaning solutions to prevent odors and mold.

Window Treatment

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Window Treatment is the service of selecting and installing coverings like blinds, shades, or curtains to control light, privacy, and style in a room, including measuring, fitting hardware, and sometimes motorized or custom options.

Windows Clean

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Windows Clean is a service that removes junk files, temporary data, and unused software from your computer to free up disk space and improve speed. It scans for clutter, cleans it safely, and may optimize startup programs for smoother performance.

Crystal Restoration Services of CT, Inc. Reviews

Beth Ladd
Beth Ladd
5 ★★★★★
I HIGHLY recommend Crystal for restoration services. We had a pipe burst while we were out of town and Brian and his team were at the house starting remediation within a couple of hours of getting the call. They spent about a week at our house ripping out everything that got wet - ceilings, drywall, insulation, etc. We were not there to monitor the work, nor did we feel we needed to be there. They kept us updated throughout the whole process. All of their work was done extremely well, and they are very professional. Would definitely hire them again!
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About Crystal Restoration Services of CT, Inc.

Crystal Restoration Services of CT, Inc. is a trusted water damage restoration service located at 3 Duke Pl, Norwalk, CT 06854. Serving both residential and commercial clients, the company specializes in a comprehensive range of services designed to rapidly assess, mitigate, and restore properties affected by water, fire, mold, and other damaging conditions. The team works diligently to minimize secondary damage, protect contents, and restore structures to pre-loss condition. Their approach combines industry best practices with hands-on experience to deliver thorough and timely results for clients facing urgent mitigation needs.

As a full-service restoration provider, Crystal Restoration Services of CT, Inc. offers a broad spectrum of services including water damage restoration, structural drying, moisture detection, and complete contents cleaning. They perform detailed damage assessments to determine the scope of work and develop a clear restoration plan. The company handles emergency mitigation and emergency restoration services, ensuring rapid response to incidents such as burst pipes, flooding, smoke and soot damage, and storm-related events. Their capabilities extend to disaster restoration, post-disaster cleanup, and comprehensive construction site cleanup when repairs are required to restore safety and usability of the property.

The firm emphasizes air quality and environmental safety as part of the restoration process. Services such as air cleaning, air filtration, A/C cleaning, duct system cleaning, HEPA vacuuming, and odor treatments contribute to a healthier indoor environment after a loss. They also provide disinfection and decontamination services, including biohazard disinfecting and Covid cleaning, to address potential contamination and protect occupants. In addition to remediation, the company offers environmental maintenance options like ozone chamber treatments and odor damage restoration to control lingering odors and improve air quality.

Crystal Restoration Services of CT, Inc. assists with property protection and resilience through board-up service, contents handling, and moving and storage solutions during the recovery process. They manage drying and dehumidification with structural drying techniques and total restoration processes that cover both immediate remediation and long-term repair needs. The staff collaborates with clients, insurance adjusters, and property managers to coordinate efforts, ensure transparent communication, and support smooth transitions from remediation to reconstruction. Their commitment to continuing education reflects a dedication to staying current with industry standards and best practices, ensuring customers receive knowledgeable and compliant service.

Located in Norwalk, the company serves a wide range of facilities including residential properties, commercial properties, educational facilities, and medical or public spaces, with expertise in property damage restoration, content cleaning, electronics cleaning, and surface restoration across floors, walls, and furnishings. Whether handling carpet cleaning, upholstery cleaning, hardwood floor restoration, or furniture repairs, Crystal Restoration Services of CT, Inc. applies meticulous cleaning and sanitization techniques to restore both aesthetics and function. The organization prides itself on professional conduct, timely updates, and customer satisfaction, as highlighted by client feedback that commends fast response times, clear communication, and reliable workmanship. Overall, Crystal Restoration Services of CT, Inc. aims to deliver total restoration, from initial mitigation to final restoration, ensuring each client experiences a thorough, efficient, and dependable recovery process.

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