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Red star mold remediation

Red Star Mold Remediation offers comprehensive water damage restoration and mold remediation in Northford, CT, delivering reliable service and extensive remediation expertise.

Water Damage Restoration Service at 1831 Middletown Ave Unit B13 in Northford, CT 06472

Operational
★☆☆☆☆
Rating: 1.0 based on 1 reviews
Address: 1831 Middletown Ave unit b13, Northford, CT 06472
Phone: 12038065603
Emails:
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Red star mold remediation

Red star mold remediation Services

24/7 Response

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24/7 Response is a service that provides round-the-clock support and rapid assistance for emergencies or urgent needs, 24 hours a day, every day, with trained staff ready to respond, assess, and coordinate help as quickly as possible.

Air Duct

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Air Duct is a cleaning and maintenance service for your home's ventilation system. It involves inspecting, cleaning, and sealing ducts, removing dust and mold, improving airflow, indoor air quality, and energy efficiency.

Air Duct Cleanings

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Air Duct Cleanings is a service that clears dust, dirt, and mold from the ducts and vents in a building to improve indoor air quality and efficiency. It involves inspecting, cleaning, and sanitizing the ductwork and components.

Air Testing

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Air Testing is a service that checks the quality of the air in a space by measuring pollutants, dust, and moisture. It involves collecting air samples, analyzing them in a lab, and reporting findings with any needed recommendations or actions.

Area rug cleaning

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Area rug cleaning is a service that cleans large fabric floor mats by removing dirt, stains, and odors using vacuuming, washing, and drying methods suited to the rug material, returning it to fresh, bright and comfortable use.

Basement Flooding

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Basement Flooding is a service that helps prevent and fix water intrusion in home basements, including assessing causes, clearing drains, installing sump pumps or seals, and providing cleanup and mitigation to keep living spaces dry and safe.

Bathroom vent cleaning

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Bathroom vent cleaning is the service of removing dust, lint, and mold from the exhaust vents and ducts in your bathroom to improve airflow, reduce moisture buildup, and prevent odors and mold growth. It involves inspecting, cleaning, and testing the system.

Black Mold

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Black Mold is a cleaning and remediation service that identifies moisture and mold growth, tests samples if needed, and removes mold while treating the area to prevent return, often improving indoor air quality and safety.

Broken Pipes

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Broken Pipes is a community service that identifies and fixes damaged water pipes, listens for leaks, coordinates repairs, and helps homeowners prevent future bursts with tips and preventative maintenance.

Burst Pipe

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Burst Pipe is a service that detects, locates, and fixes burst water pipes in homes or buildings, stopping leaks quickly, repairing damaged sections, and restoring water flow with minimal disruption.

Carpet And Upholstery Cleaning

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Carpet And Upholstery Cleaning is a service that restores cleanliness by removing dirt, stains, and odors from carpets, rugs, and furniture fabrics using deep cleaning methods, vacuuming, and sometimes stain treatment to refresh and extend the life of your textiles.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, stain treatment, and sometimes hot water extraction or steam cleaning to restore look and freshness.

Clean mattress

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Clean mattress is a service that removes dirt, stains, odors, and allergens from a bed mattress. It involves vacuuming, spot cleaning, possibly deodorizing or steam cleaning, and may include sanitizing to refresh and extend mattress life.

Cleanup And Restoration

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Cleanup And Restoration is a service that cleans up damaged or dirty spaces and restores them to their original condition, including debris removal, sanitizing, repairing damaged surfaces, and returning rooms to safe, usable state.

Complete Restoration

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Complete Restoration is a full-service care package that restores damaged items or systems to their original condition, involving assessment, cleaning, repair, replacement parts, testing, and final quality checks to ensure full function and appearance are restored.

Couch cleaning

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Couch cleaning is a service that cleans and refreshes sofas to remove dirt, stains, and odors. Technicians vacuum, spot-treat, deep-clean with appropriate cleaners or steam, and may deodorize or protect fabrics to extend the couch’s life.

Dehumidification Structural Drying

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Dehumidification Structural Drying is a service that removes excess moisture from building materials after water damage. It uses specialized drying equipment and low-humidity air to dry walls, floors, and structures safely, preventing mold and further damage.

Disaster Cleanup Services

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Disaster Cleanup Services help restore homes and businesses after damage from events like floods, fires, or storms. They assess damage, remove debris, dry and sanitize spaces, and coordinate with insurers to restore safety and structure.

Disaster Restoration

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Disaster Restoration is a service that repairs and restores homes or buildings after events like floods, fires, storms, or mold. It involves assessment, water and smoke cleanup, drying, cleaning, fixing structural damage, and returning spaces to safe, livable condition.

Drapes & curtain cleaning

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Drapes & curtain cleaning is a service that cleans fabric window coverings, removing dust, stains, and odors. It typically involves dusting, washing or dry cleaning, stain treatment, and careful drying to restore fresh appearance and prolong life.

Dryer Vent Cleaning

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Dryer Vent Cleaning removes lint and debris from the dryer vent and exhaust hose to improve airflow, prevent fire risk, and help the dryer dry clothes faster. It involves inspecting, brushing, and flushing the vent system from the dryer to outdoors.

Dryer vent cleaning

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Dryer vent cleaning removes lint and debris from the duct that carries hot air from a clothes dryer to the outside, improves efficiency, reduces fire risk, and involves inspecting and sweeping the vent, lint trap, and connections for blockages.

Duct Cleaning

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Duct Cleaning cleans and removes dust, debris, mold and allergens from home or business air ducts and related parts, using specialized equipment. It involves inspecting ducts, sealing vents, and vacuuming and brushing to improve air quality and system efficiency.

Emergency Water

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Emergency Water is a service that provides immediate access to clean drinking water during crises, including rapid delivery, distribution points, and safety checks to ensure water is safe for consumption until normal supply is restored.

Emergency Water Damage Restoration

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Emergency Water Damage Restoration is a rapid service that responds to floods or leaks, stopping the flow, drying surfaces, removing water, sanitizing, and repairing affected areas to prevent mold and further damage.

Fire & Smoke

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Fire & Smoke is a service that handles the detection, containment, and cleanup of fire and smoke damage, including assessing risks, removing debris, and restoring homes or facilities to a safe, smoke-free condition.

Fire Damage

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Fire Damage is a service that assesses and repairs property damaged by fire. It includes safety checks, debris removal, smoke odor cleanup, structural and cosmetic repairs, and restoration to restore the space to its pre‑loss condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home after a fire, removing smoke and soot, drying water, cleaning damaged surfaces, removing debris, repairing structure, and repainting or rebuilding to restore safety and livability.

Flood And Storm Damage

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A service that helps repair and restore properties damaged by flooding or storms, including water extraction, drying, cleanup, mold prevention, and repairs to structure, walls, ceilings, and surfaces to return the space to its pre-damage condition.

Flood cleanup

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Flood cleanup is the process of removing water, drying and sanitizing a flooded area, and repairing damage to homes or buildings. It involves pumping out water, drying surfaces, cleaning debris, sanitizing to prevent mold, and restoring structure and belongings.

Flood restoration

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Flood restoration is the process of cleaning up water damage after floods, drying out affected areas, removing water, treating mold, and restoring damaged floors, walls, and belongings to safe, pre-flood condition.

Flood water removal

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Flood water removal is a service that quickly removes excess standing water after floods or heavy rain, dries out affected areas, reduces moisture and mold risk, and may include pumping, dehumidifying, sanitizing, and assessing structural damage.

Floor Coverings

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Floor Coverings is a service that provides and installs materials like carpet, tile, hardwood, and vinyl to cover floors. It involves selecting options, measuring spaces, and preparing surfaces, then delivering and fitting the chosen flooring for a finished floor surface.

Free Estimate

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Free Estimate is a service that gives you a no-cost, no-obligation price quote for a project. A professional visits or reviews details, assesses work and materials, and provides an estimated cost and timeline without charging you upfront.

Frozen Water Pipe

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Frozen Water Pipe is a service that helps prevent and fix pipes that have frozen in cold weather, preventing bursts, thawing them safely, insulate, and restore water flow while minimizing damage to your home.

General Cleaning Services

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General Cleaning Services means regular, thorough cleaning of a home or office, including dusting, vacuuming, sweeping, mopping floors, cleaning bathrooms and kitchens, taking out trash, and keeping surfaces tidy and fresh.

General carpet cleaning

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General carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, pre-treatments, and cleaning solutions. It involves agitation, extraction, and drying to refresh and extend carpet life.

Grout Cleaners

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Grout Cleaners is a service that removes dirt, mold, and stains from the grout lines between tiles. It involves cleaning, scrubbing, and sometimes sealing the grout to keep tiles looking clean and protected.

HVAC duct & vent cleaning

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HVAC duct & vent cleaning is the process of cleaning dust, dirt, and debris from inside your home’s heating and cooling ducts and vents to improve airflow, air quality, and system efficiency.

Home Inspected

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Home Inspected is a service that checks a home for safety, condition, and potential issues. A licensed inspector reviews things like structure, systems, and safety features, then provides a written report with findings and recommendations for repairs or upgrades.

Home Renovation

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Home Renovation is a service that helps you improve and update a house or space. It involves planning, budgeting, and carrying out tasks like changing rooms, updating kitchens and bathrooms, repairing, painting, and installing new fixtures to refresh and increase value.

Home Renovation Project

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Home Renovation Project is a service that plans, coordinates, and oversees home improvement tasks, including design, budgeting, selecting contractors, scheduling, and supervising updates like kitchens, bathrooms, or extensions to improve function and value.

Hot Water Extraction

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Hot Water Extraction is a cleaning method that uses hot water and a cleaning solution sprayed into a carpet, then immediately vacuumed up along with dirt and stains, leaving the carpet cleaner and fresher.

Hvac Cleaning

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HVAC Cleaning is a service that clears dust, dirt, and mold from your heating, ventilation, and air conditioning system. It involves inspecting components, cleaning ducts, coils, fans, and replacing filters to improve airflow and indoor air quality.

Hvac System

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HVAC System is a service that installs, repairs, and maintains heating, ventilation, and air conditioning in buildings to control temperature, air quality, and comfort year-round.

Indoor Air Clean

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Indoor Air Clean is a service that improves indoor air quality by removing dust, allergens, and pollutants using filtration, ventilation, and sometimes air purifiers, ensuring a healthier, more comfortable breathing environment inside your space.

Insurance Claims

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Insurance Claims is the process of asking an insurer to pay for damages or losses covered by your policy. It involves reporting the incident, providing details and documents, and the insurer reviewing and deciding on the payout or settlement.

Mold Exposure

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Mold Exposure is a service that checks for mold-related symptoms and risks, helps identify mold sources in a space, and guides steps to reduce exposure and improve health, including testing, remediation tips, and safety recommendations.

Mold Inspections And Testing

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Mold Inspections And Testing is a service that checks for mold growth in buildings, identifies moisture problems, and confirms whether mold is present or not, using visual checks and sampling to determine types and levels for safety and remediation decisions.

Mold Remediation And Removal

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Mold Remediation And Removal is a service that finds and eliminates mold growth in buildings, stops it from returning, and cleans affected areas to improve indoor air quality and protect health.

Mold Restoration

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Mold Restoration is cleaning and fixing areas affected by mold growth, removing mold, treating it to stop regrowth, repairing damaged materials, and improving indoor air quality to keep spaces safe and healthy.

Mold clean up

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Mold cleanup is the process of removing mold growth from homes or buildings to improve air quality and prevent damage. It involves assessing moisture, safely containing affected areas, removing moldy materials, cleaning surfaces, and fixing the moisture source to prevent recurrence.

Mold cleaning

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Mold cleaning removes and sanitizes mold growth from surfaces to improve air quality and prevent damage. It involves identifying affected areas, cleaning with appropriate cleaners, drying thoroughly, and preventing future moisture buildup.

Mold damage restoration

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Mold damage restoration is the process of cleaning up and repairing spaces damaged by mold growth after water leaks or humidity, including testing, removing mold, drying affected areas, sanitizing, repairing structures, and restoring safety and comfort in the home or business.

Mold mitigation

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Mold mitigation is a service that stops mold growth and removes existing mold from a home or building. It involves identifying moisture sources, cleaning affected areas, drying and dehumidifying, removing contaminated materials if needed, and preventing future outbreaks.

Mold remediation

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Mold remediation is a service that finds and removes mold growth in buildings, stops moisture sources, cleans affected areas, uses containment to prevent spread, and may treat surfaces to prevent re-growth, improving indoor air quality.

Pet stain & odor removal

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Pet stain & odor removal is a cleaning service that eliminates pet messes and smells from floors, carpets, and upholstery using targeted cleaning, odor neutralizers, and sanitizing steps to restore freshness and deter future accidents.

Plumbing

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Plumbing is the service of installing, fixing, and maintaining pipes, fixtures, and drains that bring clean water in and waste water out. It involves diagnosing leaks, unclogging drains, repairing pipes, and ensuring safe, functional water systems in homes and buildings.

Property Damage

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Property Damage is a service that documents and assesses harm to physical property, such as buildings or vehicles, including damage assessment, reporting, and guidance on repair or replacement options and insurance filing.

Property Drying

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Property Drying is a service that removes water from buildings after floods, leaks, or spills. It involves drying walls, floors, and structure using dehumidifiers and fans, monitoring moisture levels, and preventing mold and damage to restore normal conditions.

Remodeling

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Remodeling is the process of updating or changing the layout, structure, and finishes of a space—like kitchens or bathrooms—by renovating features (walls, floors, cabinets) to improve function, style, and value.

Residential And Commercial Services

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Residential And Commercial Services provides cleaning, maintenance, and repairs for homes and businesses, offering routine cleaning, property upkeep, and basic handyman tasks to keep spaces safe, tidy, and functional.

Restoration & Cleaning Services

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Restoration & Cleaning Services helps restore damaged homes or spaces and clean them up afterward. It involves assessing damage, repairing structures, removing debris, cleaning floors and surfaces, and returning your space to a safe, usable condition.

Restoration Equipment

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Restoration Equipment is the tools and gear used to restore damaged items, like water, fire, or mold-affected goods. It includes dehumidifiers, pumps, air movers, specialty vacuums, and safety gear to dry, clean, and protect belongings during the recovery process.

Restoration Process

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The Restoration Process is a service that helps repair and renew damaged items or spaces, restoring them to their original condition. It involves assessment, planning, careful cleaning, repairs, and finishing touches to revive quality and appearance.

Restore Properties

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Restore Properties is a service that helps you recover lost or damaged property records and details, re-adding or correcting values, ownership, or status, so you can re-establish accurate asset information and access.

Roofing

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Roofing is the service of repairing, replacing, or installing the top covering of a building. It involves inspecting for damage, removing old shingles or materials, installing new roof components, and sealing to protect against weather and leaks.

Safe Storage

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Safe Storage is a service that securely stores your items or data, offering protection from damage or loss. It involves inventorying, labeling, safeguarding, and easy retrieval when you need them, with secure access and monitoring.

Scotch Guard

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Scotch Guard is a protective service that applies a water- and stain-repellent coating to fabrics and upholstery, helping keep furniture and carpets cleaner and easier to wipe down by creating a barrier against spills and dirt.

Sewage Cleanup Services

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Sewage Cleanup Services safely removes and cleans up wastewater, sewage spills, and contaminated areas, deodorizing, sanitizing, and restoring spaces to a sanitary condition using specialized equipment and protective gear.

Sewage Removal

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Sewage Removal is the service of removing and disposing of unwanted sewage from a property, including cleaning up spills, pumping out wastewater, decontaminating affected areas, and ensuring safe disposal to prevent health and environmental risks.

Sewage cleanup

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Sewage cleanup is the cleaning and drying of spaces after sewage spills or backups, removing dirty water, solids, and contaminants, sanitizing surfaces, and restoring safety and normal use of the area.

Sewer Pipe

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Sewer Pipe is a service that installs, inspects, or repairs underground pipes that carry wastewater from homes and buildings to the sewer system, including replacing damaged pipes, testing for leaks, and ensuring proper flow and venting.

Smoke Damage

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Smoke Damage is a service that cleans and restores spaces after fires or smoke exposure. It involves assessing soot and odor, removing soot from surfaces, cleaning fabrics and HVAC, and deodorizing to restore safety and appearance.

Structural Drying

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Structural Drying is a service that uses specialized equipment to remove excess moisture from buildings after water damage, drying walls, floors, and basements to prevent mold. It involves dehumidifiers, air movers, and careful monitoring to restore the structure safely.

Sump Pumps

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Sump Pumps is a service that installs or replaces basement pumps to remove accumulated water. It involves selecting a pump, proper placement in a sump pit, plumbing discharge lines, and testing to ensure reliable drainage and prevent flooding.

Tile & Grout Cleaning

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Tile & Grout Cleaning cleans and refreshes tile floors and walls by removing dirt, grime, and stains from the tile surfaces and the grout lines, using specialized equipment and cleaning solutions to restore a like-new appearance.

Toilet Overflow

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Toilet Overflow is a service that fixes clogged toilets and flooded bathrooms by clearing blockages, repairing leaks, and restoring proper drainage to prevent future overflows.

Upholstery cleaning

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Upholstery cleaning is a service that cleans furniture fabrics like sofas and chairs. It removes dirt, stains, and odors using gentle washes, stains treatment, and sometimes steam or dry cleaning to refresh and protect the fabric.

Water Damage And Mold Remediation

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Water Damage And Mold Remediation is a service that cleans up and fixes areas from leaks or floods, dries moisture, removes mold growth, and restores your home or business to safe, healthy condition.

Water Damage Cleanup

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Water Damage Cleanup is a service that removes excess water after leaks or floods, dries out rooms, removes damaged materials, cleans and sanitizes surfaces, and restores interiors to prevent mold and further damage.

Water Extraction Services

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Water Extraction Services remove standing water from properties after floods, leaks, or spills, using pumps and powerful vacuums, then dry and dehumidify the area to prevent damage and mold, preparing the space for restoration.

Water Leaks

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Water Leaks is a service to find, diagnose, and fix leaks in pipes, fixtures, or appliances. It involves inspection, leak detection, repairs, part replacement, and prevention tips to reduce water waste and damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes and dries out water from floods or leaks, and fixes damaged walls, floors, and belongings. It includes assessment, water extraction, moisture drying, mold prevention, and repairs to restore safety and condition.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up mold that grows after water leaks or flooding, drying the area, removing contaminated materials, treating with antimicrobial products, and preventing future moisture to stop recurrence.

Water pump outs

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Water pump outs involve draining wastewater from a boat or marine vessel's holding tank to a designated disposal facility, ensuring safe, compliant removal and preventing spills while keeping the vessel clean and ready for use.

Water removal

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Water removal is the process of extracting standing water from spaces after a spill, flood, or leak. It involves pumping or pulling water out, drying surfaces, and using dehumidifiers to prevent damage and mold.

covid-19 cleaning

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Covid-19 cleaning is thorough sanitizing of spaces to remove germs that cause illness. It involves cleaning surfaces with approved disinfectants, focusing on high-touch areas, and following safety steps to reduce the risk of spreading the virus.

steam clean upholstery

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Steam clean upholstery is a cleaning service that uses hot steam to loosen dirt, stains, and odors from fabric furniture. A machine applies steam and gentle suction to sanitize and refresh sofas, chairs, and cushions without harsh chemicals.

Red star mold remediation Reviews

Matt Caraway
Matt Caraway
2 ★★☆☆☆
Had Steve out for emergency roof clearing after ice dam leaks started appearing. He was shown where exactly the leak was as a concern location (halfway across the upper roof in the attached photo). Steve assured me he would clear snow halfway up the roof, doing a better job than the crew who did it previously (slight line visible about 4' from the edge). Attached drone photo is from the morning after, showing he barely touched the upper roof, despite claiming to have done the whole thing. I have yet to receive a response to my inquiry why we were charged hundreds of dollars for an unfinished job. If he had considered it too unsafe or unreachable, he could have told me instead of assuming I wouldn't be able to see what he hadn't done, taking our money, and running. Steve was courteous and responded quickly to add us to his busy schedule initially, listening to my concerns. If the job had been done correctly, I would say the service was reasonably priced. But not like this. To throw salt on the wound, he broke our flagpole off the front porch and said nothing about it.
psr4WolfPAC
psr4WolfPAC
5 ★★★★★
Five stars all the way. Back in late April, while being advised by someone over the phone, I was trying to unclog my washing machine’s filter on the third floor of my condo, and even though I was prepared with a pan and towels, a gallon or two of dirty water poured out all over the floor, and leaked through my ceiling and onto the hardwood kitchen floor below. Immediately I knew I needed help, so I put out job feelers on Thumbtack, and Steve from Red Star Restoration was the first to reply. After a phone conversation that night, he came out the next day and immediately got to work with dehumidifying units and humidity tests. Within a few days Steve and his crew had removed the section of ceiling that had been affected (followed by further mitigation efforts). At first we weren’t sure what was going to be necessary, but Steve did a terrific job of advising me of all the options available, the worst case scenario being replacing the entire floor throughout my kitchen and living room. While the only known affected floor area was a 4x6 section in my kitchen, if we sanded and refinished the floor, or if we only replaced that section, it would clearly look very different and strange from the rest of the hardwood (and might even leave mold underneath in my kitchen). And given the fact that this was dirty grade 2 water from my washing machine, that I wanted it done right, and that insurance should cover replacing corner to corner (minus my deductible), ultimately we decided the whole floor needed to be replaced. Steve did an awesome job lining up a contractor to do the reconstruction (Steve’s portion of the job was to be the mitigation, pack-out, demolition, and pack-in). My personal insurance company was fantastic in their speed and compliance with my needs, but unfortunately my condo’s insurance company took forever (with zero communication with any of my contractors) to give me an estimate/approval to replace the floor. After three months of our waiting around and my routinely pestering the condo insurance company’s office, we FINALLY got an estimate (albeit incomplete and inaccurate). Throughout this entire process, Steve was incredibly patient and extremely helpful in not only helping me provide the rationale for the work that needed to be done, and in correcting/navigating the insurance company’s estimate, but also finding another contractor to do the reconstruction part of the job (we actually lost the first contractor because of the insurance company’s extreme delays and lack of communication). Once we managed to square away the estimates between the contractors and the condo’s insurance company, and work finally got started, things proceeded quite smoothly. Within a few days, Red Star Restoration had removed all of my furniture, my cabinetry, my appliances, my granite island, all of my appliances, and of course all of the hardwood throughout my kitchen and living room, storing everything in my garage and a temporary storage pod in my driveway. And within a week’s time after that, the other contractors had replaced and restained all of my flooring, and reinstalled the cabinetry, appliances, etc. Steve’s crew came back in to return all of my furniture and other items without any damage whatsoever. More than five, almost six months after the accident happened, I actually have my house back! I can’t thank Steve and Red Star Restoration enough for helping to guide me this mildly traumatic experience. He was extremely knowledgeable, professional, understanding, punctual and he and all of his guys at Red Star did truly excellent work. I would have been completely lost without his help, and could not recommend them more highly.
Jessie
Jessie
1 ★☆☆☆☆
Red Star did not complete the job and blocked communication when we wanted him to come back to do what he was paid to do. Also, one of the 5 star reviews (Annie) is from his company (she handled the invoice and does marketing). Re Steve’s response: the work was not performed with integrity (high snow/ice left in roof eaves and gutters. Pathways were not cleared and definitely not as a courtesy as he charged $500/hour. I have photos of before and after work proving this and wish I could upload them here. Communication ceased when I asked he contact me privately to make it right, he commented asking me to message him and proceeded to block me from messaging. He also did not respond to my 78 year old mother and the text proves it. He did delete his marketing post when I shared photos of his work. According to bbb and google reviews, this is not the first time, he provided subpar work and refused to communicate to complete the work he was hired to do.
marie pothier
marie pothier
5 ★★★★★
Steve came out personally to inspect the water damage and mold, gave a fair price and completed the job with his crew fairly quickly. Left no mess behind. He explained every single step and even helped me get a supplemental check from my insurance to put the wall and floor back. Highly recommend!
Jennifer Plankey
Jennifer Plankey
5 ★★★★★
Steve helped me and my family out super fast and for a decent rate! I had black mold in my home and was desperate for help. Considering my huaband was allergic i needed help fast. Steve was there fast and had the mold gone so fast!! Thank you for your services!!!
Lauren
Lauren
1 ★☆☆☆☆
Hired them to clean out my gutters and have had a nightmare of flooding in basement since then. Owner admitted fault by not using the correct equipment and instead of unclogging the gutters they jammed up downspouts which caused top gutters to overflow and cause major water damage and mold. Completely blew me off for days and never got back to me knowing rain was coming in the next few days. I spent the holiday weekend dealing emptying buckets of water pouring over my house because of their incompentence. I'm still waiting for a call back after leaving messages for the last week. Do not use this company - no clue what they are doing , no accountability when they cause harm. BELOW ARE PHOTOS WATER GUSHING OFF ROOF FROM CLOGGED GUTTER YOU IGNORED TO CLEAR AND THE NEXT PHOTO IS OF DEBRIS COLLECTED THIS MORNING FROM TOP GUTTER - I HIRED ANOTHER COMPANY TO COME BACK AND CLEAN GUTTERS YOU DIDN'T. PLEASE DON'T INSULT PEOPLE'S INTELLIGENCE WITH EXCUSES. YOU CAUSED DAMAGE BY YOUR INCOMPETENCE.
Dave Berardis
Dave Berardis
5 ★★★★★
I highly recommend Red Star Restoration for dryer vent pipe cleaning. Dave came right out when called. Price was very reasonable, and he did a great job cleaning the vent pipe. I will certainly call him back next time to do the vent pipe again.
Charlotte Smith
Charlotte Smith
5 ★★★★★
Had some serious water damage and not only was the pricing great but quick, efficient and reliable.
Christopher Harden
Christopher Harden
1 ★☆☆☆☆
Really terrible response times. Never communicated with us about anything, after doing the mold remediation, never responded about fixing the gaping hole in our ceiling. Then a week later we found mold in the exact same spot. So we paid $1500 for them to rip a hole in our ceiling and only remove some of the mold problem. Do not recommend using them. Not sure why they bothered to respond - I did not hire them to do what they're referencing in their comment, they were hired to remove mold, and they didn't. Nothing to do with gutters or my roof. Can't even keep track of their customers.
Kat Medes
Kat Medes
5 ★★★★★
Incredibly professional: showed up on time, scheduled an estimate quickly, was incredibly kind and walked me through the entire process. Spend extra time explaining how mold spreads/works, and how it needs to be treated. Spent extra time writing out two estimates (one for the work as I requested, and one for the work he recommended). Was very professional and thorough with his explanation of the possible options. He’s been incredibly kind and understanding during multiple reschedulings. Quoted price was a few hundred dollars lower than lowest price from 3 competitors. Will update review after work is performed, but so far really impressed by Red Star Restoration.
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About Red star mold remediation

Red Star mold remediation is a comprehensive water damage restoration service based at 1831 Middletown Ave Unit B13, Northford, CT 06472. Serving both residential and commercial clients, the company emphasizes a thorough, property-focused approach to cleaning, drying, and restoring spaces affected by water intrusion, flooding, and mold concerns. The team combines industry-leading equipment with trained technicians to assess, plan, and execute remediation in a manner that supports occupant safety and structural integrity. A core value is clear communication, ensuring property owners understand the scope of work, timelines, and insurance coordination when applicable.

In addition to its remediation capabilities, Red Star offers a broad array of services designed to address every phase of water damage and mold restoration. This includes 24/7 response for urgent situations, emergency water extraction, and complete restoration workflows that cover structure drying, dehumidification, and the management of damages to floors, walls, and belongings. The company handles air-related services such as air duct cleaning, HVAC cleaning, air testing, and indoor air quality improvements, recognizing the relationship between moisture control and healthy indoor environments.

The service catalog extends to cleaning and restoration of textiles and furnishings, including carpet and upholstery cleaning, area rug cleaning, drapes and curtain cleaning, and mattress cleaning. Specialized efforts address mold exposure, mold inspections and testing, mold remediation and removal, and ongoing mold restoration strategies to prevent recurrence. Additional capabilities encompass disaster cleanup and restoration, sewage and drain cleanup, and fire and smoke remediation, ensuring a broad, end-to-end approach to property damage.

Red Star also provides more targeted restoration and maintenance options, such as drywall and structural drying, floor and tile cleaning, grout cleaning, and remodeling or home renovation support as needed during the restoration process. Equipment and processes used are aligned with safety standards and best practices for water damage-related cleanup and repair, including complete property drying and post-event remediation steps.

Customers can expect professional guidance throughout the claim process, including insurance claims assistance and transparent estimates, with a commitment to restoring properties to pre-damage conditions whenever feasible. The team’s dedication to rapid response, thorough mitigation, and careful coordination with other trades helps minimize disruption and promote a smooth recovery for homes and businesses affected by water damage and mold concerns. Whether coping with a sudden flood, a slow leak, or post-event restoration, Red Star mold remediation aims to deliver reliable, compassionate service and measurable results in Northford and surrounding areas.