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Preferred Plumbing Co

Preferred Plumbing Co at 50 Fitch St, New Haven, CT 06515 offers comprehensive water damage restoration services, handling a wide range of repair and mitigation needs.

Water Damage Restoration Service at 50 Fitch St in New Haven, CT 06515

Operational
★★★★☆
Rating: 4.2 based on 29 reviews
Address: 50 Fitch St, New Haven, CT 06515
Phone: 12037634973
Employees: 50
Hours:
Monday 8AM-6PM
Tuesday 8AM-6PM
Wednesday 8AM-6PM
Thursday 8AM-6PM
Friday 8AM-6PM
Saturday 8AM-6PM
Sunday 8AM-6PM
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Preferred Plumbing Co

Preferred Plumbing Co Services

Air Conditioning Installation

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Air Conditioning Installation is the process of setting up a cooling system in a building, including choosing the right unit, installing outdoor and indoor components, connecting wiring and ducts, testing performance, and ensuring it runs efficiently for comfortable temperature control.

Air Conditioning Repair

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Air Conditioning Repair is fixing your AC system to cool your air properly. It involves diagnosing problems, replacing or repairing parts, refrigerant handling, and testing to ensure the unit works efficiently and safely again.

Basement clogged drains

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Basement clogged drains is a service to clear blocked floor or utility drains in basements, removing buildup, debris, and standing water. It involves locating the clog, using plungers, snakes, or hydro-jetting, and restoring proper drainage to prevent future backups.

Clogged Toilets & Drains

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Clogged Toilets & Drains is a service that clears blockages in toilets, sinks, and pipes, clears slow drains, uses plungers, augers, or specialized equipment, and ensures proper drainage and sanitation after the blockage is removed.

Clogged kitchen sink

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A clogged kitchen sink is a kitchen drain that won’t empty properly due to a blockage from food waste, grease, or debris. It involves clearing the clog, possibly using plungers, drainage rods, or chemical or enzymatic cleaners to restore flow.

Commercial Pipe Cleaning

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Commercial Pipe Cleaning is a service that clears clogs and buildup from business plumbing pipes using tools like cameras and high-pressure jets to restore flow, prevent backups, and maintain overall pipe health in commercial facilities.

Commercial Plumbing

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Commercial Plumbing is professional plumbing services for businesses, handling install, repair, and maintenance of water systems, pipes, fixtures, and drainage in offices, stores, and industrial buildings, ensuring reliable, compliant operation.

Drain Cleaning

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Drain Cleaning is a service to remove clogs and build-up from taps, sinks, toilets, or drains, using tools like augers or hydro-jetters. It clears blockages, improves flow, and may inspect pipes for damage to prevent future backups.

Drain Cleaning / Rooter

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Drain Cleaning / Rooter clears clogs in pipes, using tools to remove blockages, root intrusion, and buildup. It involves inspecting drains, snaking or hydro-jetting, and ensuring water flows freely in sinks, toilets, and main lines.

Drain cleaning

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Drain cleaning is a service that clears clogs and buildup in pipes to restore water flow. It involves removing blockages, flushing the lines, and sometimes using tools or machines to prevent future clogs and keep drains running smoothly.

Emergency Services

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Emergency Services is a rapid help system that coordinates police, fire, and medical responders to urgent situations, providing fast communication, rescue, and care to protect life and safety during crises.

Excavation Services

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Excavation Services involve digging and moving earth to prepare sites for construction, including site grading, trenching, leveling, and removing soil or debris to create foundations, utilities, and drainage systems safely and efficiently.

Faucet installation

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Faucet installation is the process of putting a new kitchen or bathroom tap in place, connecting it to water lines, sealing joints, and testing for leaks to ensure it works smoothly and safely.

Faucet repair

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Faucet repair is fixing leaks, drips, or malfunctioning handles in kitchen or bathroom taps. It involves diagnosing issues, replacing worn parts like washers or seals, adjusting valves, and ensuring the faucet works smoothly without dripping.

Furnace Conversion

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Furnace Conversion is a service that changes your heating system to a different type or fuel source, such as switching from oil to gas or from a standard furnace to a high-efficiency model. It includes assessment, sizing, installation, and safety checks.

Garbage disposal installation

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A garbage disposal installation is the process of fitting a device under a kitchen sink that grinds food waste so it can be washed away through the plumbing, typically involving mounting the unit, connecting the power, and attaching to the sink and drain.

Garbage disposal repair

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Garbage disposal repair fixes a clogged or jammed under-sink grinder that shreds food waste. It involves diagnosing issues, clearing jams, replacing parts like bearings or seals, and restoring safe, quiet operation and proper drainage.

Gas Furnace

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A gas furnace is a heating system that uses natural gas to burn fuel and generate warm air for your home. It involves a burner, heat exchanger, blower, and controls to safely light, heat, and circulate air through ducts.

Gas Water Heaters

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Gas Water Heaters provide hot water for homes by using natural gas to heat water in a tank or on-demand. It involves installation, maintenance, pilot safety checks, and regular servicing to ensure efficient hot water supply and safe operation.

Heating & Cooling

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Heating & Cooling is a service that keeps indoor air warm in cold weather and cool in warm weather, using systems like furnaces, boilers, heat pumps, and air conditioners, plus installation, maintenance, and repairs to maintain comfortable temperatures.

High Pressure Jetter

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A High Pressure Jetter is a specialized cleaning tool that uses a powerful water jet to clear clogs in pipes and drains. It blasts high-pressure water through lines, sometimes with a hose reel and nozzle, to dislodge blockages and flush debris away.

Hot Water Heater

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Hot Water Heater is a service that installs, repairs, or replaces a device that heats water for use in showers, sinks, and appliances. It involves choosing the right unit, connecting cold water supply and hot water outlet, and testing for proper operation and safety.

Kitchen And Bathroom

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Kitchen And Bathroom is a home improvement service that designs, installs, and updates kitchens and bathrooms, including cabinets, countertops, sinks, fixtures, waterproofing, and finishes to refresh style and usability.

Leaking Pipes

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Leaking Pipes is a service that detects, repairs, and prevents water leaks in plumbing systems, fixing damaged pipes, tightening connections, and restoring normal water flow to avoid wasted water and damage in homes or buildings.

Machine Installation

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Machine Installation is the service of setting up new equipment so it runs correctly. It involves unboxing, placing the machine, connecting power and interfaces, configuring basic settings, testing operations, and ensuring safety and reliability.

Natural Gas Services

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Natural Gas Services helps customers find, buy, transport, and manage natural gas delivery for homes and businesses, including supply options, pricing, safety checks, and monitoring usage to ensure reliable, affordable access to gas energy.

Oil To Gas Conversion

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Oil To Gas Conversion is a service that changes a vehicle’s or equipment’s fuel system from using oil-based fuels to natural gas, involving assessment, installation of gas tanks and injectors, safety checks, and system tuning for efficient, cleaner operation.

Plumbing Heating

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Plumbing Heating is a service that installs and repairs home pipes, boilers, radiators, and heating systems. It covers fixing leaks, maintaining hot water, and ensuring safe, efficient water and heat for homes.

Plumbing Leaks

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Plumbing Leaks is a service that finds and fixes drips, pipes, and fittings that leak water at home or in a building, preventing water damage and waste. It involves inspection, locating the source, and repairing or replacing faulty components.

Plumbing Repair & Installation

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Plumbing Repair & Installation is a service that fixes leaks, clogs, and broken pipes and installs new fixtures like faucets, toilets, and water heaters, ensuring safe, efficient water flow and drainage in homes or buildings.

Plumbing leak detection

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Plumbing leak detection is a service to find hidden water leaks in pipes, walls, or floors using sensors, specialized cameras, and listening devices. Technicians assess moisture levels, locate the leak, and recommend repair steps to prevent damage.

Plumbing pipe repair

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Plumbing pipe repair fixes leaks, bursts, or damaged pipes in homes or buildings. It involves finding the source, cutting out or replacing sections, sealing joints, testing for leaks, and ensuring proper water flow and pressure to prevent future problems.

Residential Plumbing

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Residential Plumbing is home-based plumbing services that fix and install pipes, faucets, drains, water heaters, and toilets, handle leaks, clogs, and maintenance to keep your home's water system running smoothly.

Sewer & Water

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Sewer & Water is a public service that manages underground pipes for wastewater and drinking water, ensuring safe collection, treatment, and delivery to homes and businesses while maintaining systems, meters, and emergencies.

Sewer Lines

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Sewer Lines is a service that inspects and fixes underground sewer pipes to prevent leaks, blockages, and sewer gas issues. It involves camera inspections, locating pipes, cleaning clogs, repairing or replacing damaged sections, and testing for proper flow.

Sewer Main Repairs

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Sewer Main Repairs involve fixing or replacing the underground sewer pipe that carries wastewater from buildings to the sewer system. It includes locating the damaged section, removing blockages, repairing cracks or leaks, and testing to ensure normal flow and leak-free operation.

Sewer Problems

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Sewer Problems is a service that helps identify, diagnose, and fix issues with your sewer system, such as clogs, leaks, or damaged pipes, ensuring proper drainage and preventing backups through inspections, repairs, and guidance.

Shower installation

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Shower installation is setting up a new shower unit in a bathroom, including fitting pipes, a shower tray or enclosure, a shower head, mixer, and sealing to prevent leaks, ensuring safe water flow and proper drainage.

Shower repair

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Shower repair is fixing leaks, clogs, or temperature or pressure issues in a shower. It may involve repairing or replacing faucets, valves, pipes, showerheads, or tiles, testing for leaks, and ensuring proper water flow and safe operation.

Toilet installation

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A toilet installation is the process of fitting a new toilet, connecting it to water and waste pipes, sealing joints to prevent leaks, and testing for proper flush and function in a bathroom.

Toilet repair

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Toilet repair is fixing common toilet problems such as running or leaking toilets, clogs, weak flushes, or faulty fills. It involves diagnosing issues, replacing worn parts like flappers or fill valves, and ensuring the toilet works smoothly and stops leaks.

Unit Repair

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Unit Repair is a service that fixes damaged or malfunctioning equipment or devices, restoring them to proper working order. It involves diagnosing issues, sourcing parts, performing repairs, testing function, and ensuring safety and reliability.

Water Boiler

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A Water Boiler is a machine or system that heats and stores water for instant hot drinks or de-icing tasks. It uses electricity or fuel to boil water, maintains a safe temperature, and provides ready hot water for kitchens, offices, or industrial needs.

Water Drains

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Water Drains is a service that unclogs and clears blocked pipes and drains, fixes overflow and slow drains, installs or repairs grate covers, and ensures proper water flow in kitchens, bathrooms, and other plumbing areas.

Water Filtration

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Water Filtration is a service that removes impurities from drinking water using filters and sometimes treatments to improve taste, odor, and safety. It involves testing water, selecting appropriate filters, and maintaining or replacing them as needed.

Water Heaters Tankless Water Heaters

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Water Heaters Tankless Water Heaters are devices that heat water on demand as you use it, without storing hot water. They install inline with pipes, require power or gas, and save space and energy by only heating water when needed.

Water Leaks

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Water Leaks is a service that detects, locates, and repairs hidden or visible water leaks in homes or buildings, preventing damage and saving water. It may include inspection, pressure testing, diagnostic tools, and repair recommendations.

Water Mains

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Water Mains is the system of large underground pipes that deliver clean water to homes and businesses. It involves installing, maintaining, and repairing these main lines, managing water pressure, and coordinating shutoffs during work.

Water Tank

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Water Tank is a service that stores and manages clean drinking water for homes or businesses, involving installation, maintenance, and monitoring of tanks, pumps, and filters to ensure a reliable supply and safe water quality.

Water heater installation

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Water heater installation is the service of putting a new water heater in your home, connecting it to the plumbing and electrical or gas lines, mounting it safely, and testing it to ensure it heats water reliably for taps, showers, and appliances.

Water heater repair

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Water heater repair is fixing problems with your hot water system so it heats water reliably. It involves diagnosing issues, replacing faulty parts, addressing leaks, and restoring safe operation to provide consistent hot water in your home.

Preferred Plumbing Co Reviews

Kym McKoy
Kym McKoy
1 ★☆☆☆☆
I gave one star because I could not leave a post without it. One of the plumbers came to my home to check a leakage in my home and the only thing that I received was $292 bill that came with a level of unprofessionalism (e.g., cursing and giving his opinion on what was none of his business). I had another company come out Tim McDermott from "At your service plumbing" and he was kind and professional. He told me what the issue was and how it can be fixed. He (Tim) also made the effort to at least recaulk around both tubes and all water fixtures in the home to be able to shower without any leakage until I can have both bathrooms re-tiled in August. I have already made the arrangements to have the re-tile work done. AND he showed me how to flush out the pipes for better water pressure. This service was definently with the extra $265 for his professionalism and true kindness. To preferred plumbers "you get back the same Karma you put out into the world."
miguel Oliveira
miguel Oliveira
5 ★★★★★
Hard working and professional men. I called for a leak coming through the ceiling and they came out the same day and fixed the issue. Didnt make a mess and cleaned up after themselves pretty well. Good price for the quality of work done.
Boogie Chillun
Boogie Chillun
1 ★☆☆☆☆
Is Preferred Plumbing a real company? Someone named Mike Jr. from Al's Plumbing showed up at our home this morning, charged almost $300 for basically nothing, and then turned us over to a restoration company. Fine, get your money... However, when I called Mike Jr. later with some follow up questions (which he suggested I do), he was very elusive and evasive. He wouldn't even tell me his last name. "I'm Mike from Al's Plumbing." Sooooo, why the mystery? Even the dispatcher at Preferred Plumbing would not give us Mike's last name. Interestingly, they both asked the same question: "Why do you need to know?" Well, first, we would just like to know who we're dealing with. We might have to look you up. Next, you have both of our full names and my wife's credit card info, but we can't know your last name? Again, why the mystery? Lesson learned: ask more questions beforehand. Basically, I found Mike Jr. to be rude and unprofessional and very argumentative AFTER he got our money. Beforehand, when he was in our living room, waiting to get paid, he was as nice as he could be. Is that how business is done nowadays? Wow. I guess I'm old school. This younger generation of workers are really something else.
Jim Sullivan
Jim Sullivan
5 ★★★★★
They installed a new hot water heater for a rental in New Haven. While they were there they fixed a shower handle that didn't work. They offered me a couple of options for the hot water heater and I appreciated the info they had about the different hot water heaters. I ended up getting one I wouldn't have chosen on my own. Friendly service too.
Brendan Colman
Brendan Colman
5 ★★★★★
They serviced my furnace to get it ready for the winter. I liked that they came the next day, vacuumed it out, replaced the filter, looked everything over for such a great price! I don't think I am going with the big national brand companies again. Ezra was easy to work with.
Elizabeth Walker
Elizabeth Walker
2 ★★☆☆☆
I will give these people 2 stars for unclogging my bathtub drain, which regurgitation problem they wouldn't or couldn't either address or fathom, though I described the fact that it began immediately after my neighbor replaced his small tub with a shower,; it stopped for over a year, then resumed a few weeks ago, filling up with soapy water, sometimes oatmeal, all manner of dirt, happens all day long every day. They poured something down after using their snake, then sprayed something evil, so poisonous, one intake of breath and I couldn't breathe for several seconds, I have asthma, this was seriously scary. The open backdoor provided relief, but I threw out exposed food in my nearby kitchen- they could have warned me. They were neither friendly, thoughtful, considerate or personable. Charged me $650, adding $75 to their standard $575 for the use of chemicals. I was appalled. I should have paid them the $150 I'd expected, let them scream. The young man in charge complained his snake had bent, surely an occupational hazard as though it was my fault. His companion was sullen and unresponsive. This chemical now comes up with the stuff through the drain, making the use of the bathroom very difficult, was probably unnecessary. I cannot recommend them. The drain works not much better than it did before, nothing close to a $650 result
onthegoboomer
onthegoboomer
5 ★★★★★
Preferred Plumbing was incredibly responsive to an emergency situation at my mothers home. Ezra was able to arrive within 4 hours, stop the water leaks and return to clear out the blockages. I am forever thankful to have found a plumber with integrity and great service! Thank you!!!!
A Ramtop Witch
A Ramtop Witch
5 ★★★★★
I called at 9 a.m. about a leaky water heater. The owner said they were busy but could help me out. By 1:30 p.m. I had a new water heater installed and they'd found and repaired a gas leak. Fast, professional and at a fair price. I'll definitely be using them again for any plumbing needs.
Niza Vinas
Niza Vinas
5 ★★★★★
Could not have had a better experience with Preferred Plumbing. Very respectful and pleasant plumber, who has been doing this a long time, so he was not guessing, and he was a real licensed plumber and not a tech. He installed a gas line to a new stove, and fix a slow draining bathtub. They arrive the day after I called, and the plumber, not the answering service, picked up the phone when I called to confirm they were coming. They did the work, and left the place clean. I will hire again.
James Cramer
James Cramer
1 ★☆☆☆☆
Called on Monday and got an appointment for Wednesday at 2 (explained my issue with the boiler). Wednesday at at 2:30 I called and they said they would call me back(explained my issue with the boiler). Called me back at 3:30 to tell me that he was the plumbing tech and I needed a heat tech. Said someone would call me back. Called on Thursday at 9:30 (explained my issue with the boiler) and said they would call back in 30 minutes. Called Thursday at 2:30 (explained my issue with the boiler) said someone would call me back. Called Thursday at 5 (explained my issue with the boiler) said someone would call me back. It is Friday morning at 10:30 and I have only received one call back this whole time and it was to tell me that they were the wrong tech. Pretty unfortunate.
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About Preferred Plumbing Co

Preferred Plumbing Co is a full-service water damage restoration and plumbing solutions provider serving the New Haven area from its base at 50 Fitch St, New Haven, CT 06515. The company positions itself as a dependable partner for residential and commercial customers facing emergencies and routine maintenance alike. With a broad scope of categories and services, Preferred Plumbing Co meets a wide range of needs while emphasizing responsiveness, honesty, and skilled workmanship. The team functions as a comprehensive resource for essential plumbing work, heating and cooling needs, and water remediation, ensuring that clients experience minimal disruption and rapid restoration after incidents such as leaks, flooding, or system failures.

The company operates within an extensive array of categories and services, including Plumber, Air Conditioning Contractor, Air Conditioning Repair Service, Drainage Service, Furnace Repair Service, Furnace Store, Heating Contractor, Hvac Contractor, and Water Damage Restoration Service. This breadth allows Preferred Plumbing Co to address both immediate emergencies and long-term system performance. Services offered span Air Conditioning Installation, Air Conditioning Repair, Drain Cleaning, Drain Cleaning / Rooter, Commercial Plumbing, Residential Plumbing, Emergency Services, Water Heater installation and repair, Gas Water Heaters, Tankless Water Heaters, Water Filtration, High Pressure Jetter, and many related tasks that keep homes and businesses safe, dry, and comfortable. The team is equipped to handle projects ranging from Kitchen And Bathroom remodels to Sewer Main Repairs, Sewer Lines, and Sewer & Water concerns, as well as specialized tasks like Excavation Services and Garbage disposal installation or repair.

As a water damage restoration service, Preferred Plumbing Co emphasizes rapid response to emergencies, thorough assessment, containment, extraction, dehumidification, and mold prevention as part of its standard practice. The restoration process focuses on mitigating property damage, restoring usable space, and guiding clients through insurance-related steps when applicable. The company also highlights expertise in Plumbing Leaks, Leaking Pipes, Water Main issues, and Water Mains repairs and replacements to prevent further damage. Customer-focused philosophies are reflected in the commitment to clarity, fair pricing, and detailed explanations of repair plans and restoration timelines, all delivered with professional courtesy in every engagement.

A key objective is to provide dependable service that customers can trust for critical moments, such as emergency drain blockages, burst pipes, or compromised water systems. The staff’s experience with both residential and commercial settings ensures appropriate solutions for different scales of operation, from single-family homes to multi-unit buildings and small businesses. With on-site assessments, precise estimates, and a focus on safety and code compliance, Preferred Plumbing Co strives to minimize downtime and maximize peace of mind for clients facing water damage and plumbing challenges. The company remains committed to improving indoor environments through effective water damage restoration, reliable plumbing services, and expert heating and cooling care, all delivered with integrity and professionalism.

Plumber

Preferred Plumbing Co in New Haven, CT, delivers reliable plumbing services including emergency repairs, installations, and maintenance with licensed technicians, upfront pricing, and prompt, friendly service to keep your home running smoothly.

Air Conditioning Contractor

Preferred Plumbing Co in New Haven, CT offers expert air conditioning contractor services, including installation, repair, and maintenance of residential and commercial cooling systems to ensure energy efficiency and reliable comfort year-round.

Air Conditioning Repair Service

Preferred Plumbing Co in New Haven, CT offers expert air conditioning repair service to restore comfort quickly. Our licensed technicians diagnose and fix AC issues, provide upfront pricing, and ensure reliable performance with prompt, professional workmanship.

Drainage Service

Preferred Plumbing Co in New Haven, CT offers expert drain cleaning, clog removal, I&D camera inspections, and reliable drainage repairs to keep your pipes flowing smoothly and prevent costly backups.

Furnace Repair Service

Preferred Plumbing Co offers expert Furnace Repair Service in New Haven, CT, delivering reliable diagnostics, fast fixes, and energy-efficient solutions to keep your home warm and comfortable all winter long.

Furnace Store

Furnace Store by Preferred Plumbing Co in New Haven, CT offers expert furnace installation, repair, and maintenance services with competitive pricing, reliable warranties, and prompt, professional service to keep homes warm and efficient all year round.

Heating Contractor

Preferred Plumbing Co in New Haven, CT, offers expert heating contracting services, including system installation, repair, and maintenance. Trusted technicians, upfront pricing, and prompt, reliable service to keep homes warm and efficient all year round.

Hvac Contractor

Preferred Plumbing Co, based in New Haven, CT, offers expert HVAC contracting services including installation, repair, and maintenance for residential and commercial systems, ensuring energy efficiency, reliable comfort, and upfront pricing.

Water Damage Restoration Service

Preferred Plumbing Co offers expert Water Damage Restoration in New Haven, CT, quickly assessing, drying, and repairing flood and leak damage to protect your home. Trusted technicians, state-of-the-art equipment, and thorough cleanup ensure peace of mind and safer spaces.

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