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MSS Cleaning

MSS Cleaning, a Water Damage Restoration Service in Denver, CO, provides comprehensive restoration and recovery solutions for residential and commercial property. Offering 100 services to restore integrity and safety.

Water Damage Restoration Service at 1135 W Custer Pl in Denver, CO 80223

Operational
★★★★★
Rating: 4.8 based on 576 reviews
Address: 1135 W Custer Pl, Denver, CO 80223
Phone: 17207704430
Emails:
Andrew Rohr (President) - [email protected]
Gavin Scofield (Opperations Manager) - [email protected]
Employees: 10
Hours:
Monday 7AM-7PM
Tuesday 7AM-7PM
Wednesday 7AM-7PM
Thursday 7AM-7PM
Friday 7AM-7PM
Saturday 7AM-7PM
Sunday 7AM-7PM
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MSS Cleaning

MSS Cleaning Services

Apartment/Condo Minimum Charge. Use if total less than $274.00 Otherwise build quote below

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Minimum service charge for apartments / condos. Additional pricing needed to cover parking and use of portable equipment where truck mounted equipment (hoses etc.) cannot access.

Price: $274.00

Area rug cleaning

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Area rug cleaning for rugs of all kinds. We can clean synthetic and some wool rugs in your home or our shop. For fine rugs, oriental, persian, silk, wool, etc. we can clean through our full rug plant. Need fine rug repairs? We can help with that too!

Arm Chair

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Arm Chair, Recliner, or other living room style chair. Must meet or exceed $174 service minimum across all services.

Price: $85.00

Basic Wool Rug Cleaning - MSS Shop - Input total sq. ft. to clean (ex. 8x10 rug = 80).

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Cleaning for basic wool rugs that are not delicate or prone to bleeding. Oriental, persian, navajo, silk or other fine rugs require full rug plant cleaning found under different section. Price includes pickup and delivery. 7-10 day expected turn around. Customer name, invoice number and rug photos must be recorded.

Price: $3.50

Burst Pipe

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Burst Pipe is a service that detects and fixes a pipe that has cracked or burst, stopping leaks, replacing damaged sections, and testing the system to prevent further water damage.

Burst Pipes

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Burst Pipes is a repair service that fixes pipes that have burst or cracked, preventing water damage. It involves locating the leak, shutting off water, draining lines, replacing damaged pipes or fittings, and testing the system for proper function.

Burst Pipes Water Extraction and Restoration

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Burst Pipes Water Extraction and Restoration is a service that quickly removes water from burst pipes, dries and sanitizes the area, and repairs damage to walls, floors, and systems to restore your home or business to normal after a pipe burst.

Carpet Cleaning - Bathroom / Master Closet

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Price for bathroom, master closet, or similar area. Pet urine treatment will cost at least $55 additional per area, often more. Must meet or exceed $174 service minimum across all services. Please call to discuss pet urine issues, if present.

Price: $35.00

Carpet Cleaning - Each Room or Hall

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Price per area up to 250 sq. ft. Large rooms >250 sq. ft. count as multiple rooms. Pet urine treatment will cost at least $55 additional per area, often more. Must meet or exceed $174 service minimum across all services. $274 minimum If use of portable equipment is necessary (apartments, condos or areas where a hose cannot go). Please call to discuss pet urine issues, if present. Pricing includes moving small furniture - tables, chairs, etc. Additional charges apply for moving large furniture - sofas, dressers, etc. at customer request.

Price: $58.00

Carpet Cleaning - Landing

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Price per landing area on stairs or at top of stairs. Pet urine treatment will cost at least $55 additional per area, often more. Must meet or exceed $174 service minimum across all services. Please call to discuss pet urine issues, if present.

Price: $20.00

Carpet Cleaning - Staircase

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Price for complete 13 step staircase. Pet urine treatment will cost at least $55 additional per area, often more. Must meet or exceed $174 service minimum across all services. Please call to discuss pet urine issues, if present.

Price: $78.00

Carpet Protection - Teflon / Scotchgard Application

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Premium carpet protection professionally applied. Dramatically improves ability to clean up / wipe off stains between cleaning and extends lifespan of carpet. $165 minimum service charge applies.

Price: $45.00

Carpet Stretching - Each Stair

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Cost to re-stretch a carpeted stair. $250 service minimum applies.

Price: $40.00

Carpet Stretching - Hallway

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Carpet stretching cost per standard hallway. Includes opening and re-seaming up to one seam (if necessary). Additional seams cost $50 each. $250 minimum service charge applies.

Price: $250.00

Carpet Stretching - Room up to 250 sq. ft.

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Carpet stretching cost per room up to 250 sq. feet. Includes opening and re-seaming up to one seam (if necessary). Additional seams cost $50 each. $250 minimum service charge applies

Price: $250.00

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, washing, and sometimes stain treatment or hot water extraction to make floors look fresh and extend their life.

Carpet steam cleaning

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Carpet steam cleaning is a service that uses hot water and cleaning solution injected into carpet fibers, then extracted with a powerful vacuum to remove dirt, stains, and odors, leaving carpets refreshed and dry.

Cat Urine

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Cat Urine is a service that analyzes feline urine to check health, hydration, and potential issues. It involves collecting a urine sample, testing for substances like protein, crystals, and hormones, and providing results with any recommended next steps.

Cleaning And Disinfecting Services

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Cleaning and Disinfecting Services provide thorough cleaning of spaces and surfaces using approved cleaning products to remove dirt, grime, and germs, plus sanitizing high-touch areas to reduce contamination and maintain a healthy environment.

Cleaning Business

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A Cleaning Business provides professional cleaning services for homes, offices, or facilities, offering tasks like dusting, vacuuming, mopping, sanitizing, and sometimes specialty cleaning, with scheduling, supplies, and customer service included.

Cleaning Uses

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Cleaning Uses is a service that helps remove dirt and grime from homes or workplaces. It involves scheduling and performing routine cleaning tasks, using appropriate products and methods to keep spaces tidy, fresh, and sanitized.

Cleaning Water Damage

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Cleaning Water Damage is a service that removes standing water, dries and sanitizes affected areas, and restores damaged belongings after leaks or floods, preventing mold and further damage while returning your space to its safe, original condition.

Commercial Carpet Cleaning

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We provide commercial carpet cleaning to Denver and the surrounding areas. Our customers range from small offices, all the way up to 80,000 sq. ft. offices for Fortune 500 companies. We offer free on-site commercial carpet cleaning estimates. Need commercial upholstery cleaning or tile cleaning too? No problem. Let us design a custom commercial carpet cleaning plan for your ongoing facility maintenance needs.

Commercial Carpet Cleaning - Setup Estimate

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We bid large commercial cleanings onsite. Please enter your information and set up an estimate or give us a call at 720-233-0761. Must meet or exceed $200 service minimum across all services.

Price: Free

Commercial Space

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Commercial Space is a service that helps businesses plan, book, and manage private or shared workspace, flexible offices, meeting rooms, and related services for teams, with flexible terms, billing, and on-demand access.

Commercial Spaces

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Commercial Spaces helps you find, compare, and book offices, retail, or coworking areas. It covers listing details, pricing, location, and availability, guiding you from search to secure lease or rental with straightforward, business-focused features.

Commercial Tile And Grout Cleaning

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Commercial Tile And Grout Cleaning is a service that deep cleans floors in businesses, removing dirt, grime, and stains from tiles and the grout lines using specialized equipment, cleaners, and methods to restore a clean, polished look.

Commercial Tile Cleaning

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$1.00 per square foot up to 500 sq ft. Call 720-233-0761 to discuss potential discounts and onsite bidding for larger jobs. $200 service minimum applies

Price: $1.00

Commercial Upholstery Cleaning

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Commercial Upholstery Cleaning is a service that deep-cleans office and business furniture fabrics, removing dirt, stains, and odors with professional equipment and eco-friendly solutions to refresh sofas, chairs, and textiles used in workplaces.

Commercial Upholstery Cleaning - Setup Estimate

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Please give us a call at 720-233-0761 to discuss your project. Must meet or exceed $200 service minimum across all services.

Price: Free

Couch and Sofa Cleaning

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Couch and Sofa Cleaning is a service that cleans your upholstered furniture, removing dirt, stains, and odors with vacuuming, stain treatment, and gentle washing or steam cleaning to refresh and extend the life of your couches and sofas.

Couches And Chairs

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Couches And Chairs is a service that helps you buy, rent, or repair sofas and seating, offering options like delivery, setup, and care tips for comfort, style, and durability in your home.

Covid Cleaning

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Covid Cleaning is a service that disinfects and cleans spaces to reduce the risk of coronavirus spread. It uses approved cleaning agents, focuses on high-touch surfaces, and follows safety guidelines to keep homes and workplaces safer and healthier.

Covid Disinfecting

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Covid Disinfecting is a cleaning service that removes germs and viruses from spaces using approved disinfectants and methods, focusing on high-contact surfaces to reduce the risk of catching or spreading COVID-19.

Deep Cleaning

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Deep Cleaning is a thorough cleaning service that removes dirt and grime from all areas of a space, including hard-to-reach spots. It involves detailed dusting, scrubbing, sanitizing bathrooms and kitchens, and high- and low-level cleaning beyond routine upkeep.

Deep Cleaning Services

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Deep Cleaning Services is thorough home cleaning that goes beyond routine chores, targeting hidden dirt and grime in all rooms, including carpets, upholstery, appliances, and hard-to-reach areas, leaving surfaces spotless and refreshed.

Deep Scrub

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Deep Scrub is a hands-on cleaning service that targets built-up grime, soap scum, and tough stains. It involves thorough surface prep, high-powered scrubbing, and sanitizing to restore shine on floors, tiles, and fixtures.

Dining Room Chairs

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Dining room chairs - base and back. Must meet or exceed $174 service minimum across all services.

Price: $25.00

Extra Large Sectional - 7/cushions seats

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U or L Shaped or other extra large 7 seat sectional.

Price: $375.00

Facility Cleaning

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Facility Cleaning is the service of tidying and sanitizing buildings like offices, schools, or hospitals. It involves dusting, vacuuming, mopping floors, cleaning bathrooms, emptying trash, and keeping surfaces and shared spaces safe and hygienic for occupants.

Fine Rug Cleaning

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Fine Rug Cleaning is a service that gently cleans and refreshes delicate rugs, removing dirt, stains, and odors using specialized methods and products tailored to rug type, material, and weave to restore color and texture without damage.

Flood Damaged

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Flood Damaged is a service that helps assess and repair property after flood exposure, including water removal, drying, sanitizing, and repairs to walls, floors, and belongings, with guidance on insurance and safety steps.

Flood Water Extraction

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Flood Water Extraction is a service that removes standing water from flooded spaces, dries the area, and treats affected surfaces to prevent mold. It involves pumps or vacuums, dehumidification, and careful monitoring to restore safety and dry conditions.

Flooded Basement Restoration

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Flooded Basement Restoration is a service that cleaned and dried water-damaged basements, removed flood debris, treated mold, repaired damaged walls and floors, and restored belongings to prevent further damage and restore safety.

Floor Covering

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Floor Covering is the process of selecting and installing materials like carpet, tile, vinyl, or hardwood to cover floors. It involves measuring spaces, choosing durable, stylish options, removing old flooring, preparing surfaces, and placing the new material securely.

General carpet cleaning

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We offer exceptionally thorough carpet cleaning in Denver and the surrounding areas. With top of the line equipment, friendly uniformed technicians, and the most complete carpet cleaning process around, we'll provide carpet cleaning results that will exceed your expectations.

Hard Surface Cleaning

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Hard Surface Cleaning is a service that removes dirt, dust, and stains from solid floors and surfaces like concrete, tile, and vinyl using specialized tools and cleaners to leave them clean, dry, and ready for use.

Home Rug

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Home Rug is a service that helps you buy, customize, or install rugs for your home, covering selection, sizing, material options, and professional placement to enhance room style and comfort.

Hot Water Extraction

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Hot Water Extraction is a cleaning method that uses hot water and a cleaning solution sprayed into a carpet or fabric, then extracted with suction to remove dirt, stains, and moisture, leaving surfaces refreshed and relatively dry.

Insurance Claim

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Insurance Claim is the process of requesting payment from your insurer after a loss or damage. You report the event, provide details and evidence, and the insurer reviews and pays or negotiates a settlement based on your policy terms.

King Mattress

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Hot water extraction cleaning - king sized mattress. Includes cleaning the mattress top and the sides of the mattress. Does not include cleaning the bottom of the mattress.

Price: $175.00

Large / L shaped sectional - 5 seats

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U or L Shaped or other large 5 seat sectional.

Price: $310.00

Love Seat

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Love Seat. Must meet or exceed $174 service minimum across all services.

Price: $150.00

Moving Furniture

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Moving Furniture is a service that helps transfer furniture from one place to another. It involves planning, packing, loading, transporting, and arranging items safely, using proper equipment and skilled help to prevent damage and fit into the new space.

Navajo / Native American Rug Cleaning - Input total sq. ft. to clean (ex. 8x10 rug = 80).

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Price per square foot. $200 service minimum applies. Present wait times can be up to a month. Full rug plant cleaning for Navajo / Native American rugs. Includes pickup and delivery. Cleaning process includes inspection, stain treatment, dusting, water bath submersion, drying in temperature/humidity controlled environment. $200 service minimum applies. Customer name, invoice number and rug photos must be recorded.

Price: $7.00

New Pad

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New Pad is a simple online space where you create and save new notes or documents, organize them, and access them from any device. It involves writing, editing, saving, and sharing ideas quickly in one secure, easy-to-use place.

Oriental Rug Cleaning

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Oriental Rug Cleaning is a service that gently cleans handmade rugs using careful techniques, non-toxic products, and professional rug-specific tools to remove dirt, stains, and odors while protecting delicate fibers and colors.

Oriental, Persian & Most Other Fine Rug Types - Input total sq. ft. to clean (ex. 8x10 rug = 80).

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Price per square foot. $200 service minimum applies. Present wait times can be up to a month. Full rug plant cleaning for most fine rugs (not including silk, cotton, navajo). Includes pickup and delivery. Cleaning process includes inspection, stain treatment, dusting, water bath submersion, drying in temperature/humidity controlled environment. Customer name, invoice number and rug photos must be recorded.

Price: $6.00

Ottoman

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Standard sized ottoman. Must meet or exceed $174 service minimum across all services.

Price: $50.00

Pet Damage

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Pet Damage is a service that assesses and handles repairs or compensation for damage caused by pets, such as chewing, scratching, or accidents. It involves inspection, estimating repair costs, and coordinating treatment or replacements as needed.

Pet Messes

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Pet Messes is a service that helps you clean up after you pets, including soiled areas, accidents, and messes indoors or outdoors. It involves quick cleanup, deodorizing, sanitizing, and tips to reduce future incidents.

Pet Odor Treatment

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We specialize in carpet cleaning for pet odor and pet urine of all kinds: Dog urine, dog feces, cat urine, cat feces, general pet odors etc.

Pet Urine - Advanced - Heavy Treatment for Significant Urine Saturation - Priced Per Each 4ft x 4ft spot

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Price is in addition to cost to clean carpet in that area. Service will typically address heavy concentrated pet urine issues in one area. For questions or clarification on pet urine issues, please call us. $174 minimum service charge applies.

Price: $95.00

Pet Urine - Basic - Whole Room, Minor Staining and Odor

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Price is in addition to cost to clean carpet in that area. Service will typically address minor pet urine issues. For questions or clarification on pet urine issues, please call us. $174 minimum service charge applies.

Price: $55.00

Pet Urine - Extreme / Restoration - Pad Replacement and Cleaning - Call 720-233-0761 to Discuss

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Estimate required. For areas badly saturated with pet urine where traditional cleaning will not suffice. We pull up the carpet, replace the pad and clean both the front and back of the carpet. Sometimes damage may call for sealing subfloor and walls, tearing out baseboards and drywall etc. Call for details and estimate.

Price: Free

Pet Urine Treatment and Cleaning

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Pet Urine Treatment and Cleaning is a service that removes pet urine stains and odours from floors, carpets, and upholstery, using specialised cleaning solutions, deodorisers, and sanitising methods to restore cleanliness and freshness.

Pet stain & odor removal

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We offer expert pet odor and urine removal. We perform full carpet and padding inspections. From there, we can apply topical solutions for minor problems, flood out and extract pet urine for more serious problems and lastly fully replace padding and seal subfloors for major issues.

Pillows

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Throw Pillows. Must meet or exceed $174 service minimum across all services.

Price: $15.00

Portable Equipment Surcharge - Add For All Apartments and Condos

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Add this surcharge if we are cleaning any apartment or condo.

Price: $100.00

Queen/Double Mattress

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Hot water extraction cleaning - queen or double sized mattress. Includes cleaning the mattress top and the sides of the mattress. Does not include cleaning the bottom of the mattress. $165 minimum service charge across all services applies. *Urine and/or other stains may not be removed from deep within padding. Consult with technician.

Price: $150.00

Remove Cat Urine

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Remove Cat Urine is a cleaning service that removes and deodorizes cat urine from furniture, floors, and fabrics, using specialized cleaners, enzymes, and deodorizing treatments to eliminate stains and odors and restore the area to a fresh, safe condition.

Remove Dog Hair

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Remove Dog Hair is a cleaning service that helps you remove pet hair from your home, furniture, and clothes using vacuums, brushes, and specialty tools to reduce shedding and leave surfaces hair-free and refreshed.

Repair Work

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Repair Work is a service that fixes or restores items that are damaged or not working, including diagnosing problems, replacing faulty parts, mending cracks or wear, and testing to ensure items operate safely and properly again.

Rug Cleaning Minimum Service Charge

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This is a minimum service charge for all rug cleanings that fall under the $200 minimum.

Price: $200.00

Seam Repair

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Seam Repair is a service that fixes torn or worn seams in fabrics, clothing, or gear. It involves stitching or re-stitching the seam, reinforcing edges, and sometimes replacing damaged thread or fabric to restore strength and fit.

Sectional Sofa Cleaning

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Sectional Sofa Cleaning is a service that deep cleans each piece of a sectional sofa, removing dirt, stains, and odors. It usually involves vacuuming, spot treatment, and a thorough cleaning using appropriate methods for fabric or leather, with light deodorizing.

Sectional With Chaise

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Standard sectional / sofa with chaise.

Price: $250.00

Sewage cleanup

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Sewage cleanup is professional cleaning of homes or buildings after sewer leaks or backups. It involves safety gear, removing waste, cleaning and sanitizing surfaces, drying areas, and proper disposal to prevent health hazards.

Shag Rugs

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Shag Rugs is a home decor service that provides and installs soft, fluffy area rugs with long fibers to add comfort and style to living spaces, often offering various sizes, colors, and textures.

Silk or Cotton Rug Cleaning - Input total sq. ft. to clean (ex. 8x10 rug = 80).

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Price per square foot. $200 service minimum applies. Present wait times can be up to a month. Full rug plant cleaning for cotton or silk rugs. Includes pickup and delivery. Cleaning process includes inspection, stain treatment, dusting, water bath submersion, drying in temperature/humidity controlled environment. $200 service minimum applies. Customer name, invoice number and rug photos must be recorded.

Price: $6.50

Sofa

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Standard 6-8 foot sofa.

Price: $190.00

Spot Cleaning

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Spot Cleaning is a quick, targeted cleaning of a small stained or dirty area, using simple products and methods to lift stains or dirt without doing a full cleanup of the entire surface or room.

Spot Treatment

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Spot Treatment is a skincare product or method applied directly to a small blemish to target acne, redness, or irritation. It typically contains ingredients like benzoyl peroxide or salicylic acid and is used in small amounts on affected areas, not the whole face.

Stain Treatment

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Stain Treatment is a cleaning service that targets and removes stubborn spots from fabrics or surfaces using specialized products and steps, including pretreatment, gentle washing or blotting, and a final check for remaining marks.

Standard Minimum Service Charge. Use if total less than $174.00. Otherwise build quote below

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We have a minimum service charge of $174 on any service. Select this service only if your totaled services equal $174 or less. Otherwise, please ignore it and select services below.

Price: $174.00

Synthetic Rug Cleaning - In Home - Input total sq. ft. to clean (ex. 8x10 rug = 80).

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Rug cleaning in home. Price per square foot. Pet stains or other particular stains may be extra. Cannot be cleaned on a hardwood floor.

Price: $1.50

Synthetic Rug Cleaning - MSS Shop - Input total sq. ft. to clean (ex. 8x10 rug = 80).

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Rug cleaning at MSS Shop. Some rugs require in shop cleaning. Fine rugs usually require full rug plant cleaning. Price includes pickup and delivery. 7-10 day expected turn around. Customer name, invoice number and rug photos must be recorded.

Price: $2.50

Tile And Grout Cleaning Services

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Tile and Grout Cleaning Services restore and brighten tiled floors and walls by removing dirt, grime, and stains from tile surfaces and the grout lines with specialized cleaners and equipment, improving appearance and longevity.

Tile Cleaners

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Tile Cleaners is a service that cleans and restores tiled floors and grout using specialized machines, cleaners, and sealants to remove dirt, stains, and grime, improving appearance and durability.

Tile Cleaning - Per square foot

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Residential Tile Cleaning. Total of all selected services (rooms, hallways, stairs, upholstery, tile, etc.) must meet or exceed $174 service minimum.

Price: $1.50

Tile Floors

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Tile Floors is a service that installs, repairs, or upgrades ceramic, porcelain, or stone floor tiles in homes or offices, including planning layouts, cutting tiles to fit, applying grout and sealant, and ensuring a clean, level, durable finish.

Tile and Grout Sealing

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Cost per square foot to seal with premium Dupont sealer. Total of all selected services (rooms, hallways, stairs, upholstery, tile, etc.) must meet or exceed $174 service minimum across all services.

Price: $1.00

Truck Mounted Machine

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Truck Mounted Machine is a heavy, self-propelled device mounted on a truck that carries specialized machinery for tasks like lifting, drilling, or construction; it moves to sites, sets up quickly, and operates remotely or via onboard controls.

Twin/Single Mattress

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Hot water extraction cleaning - twin or single sized mattress. Includes cleaning the mattress top and the sides of the mattress. Does not include cleaning the bottom of the mattress. $165 minimum service charge across all services applies. *Urine and/or other stains may not be removed from deep within padding. Consult with technician.

Price: $125.00

Upholstery Cleaning

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Using state-of-the-art technology, we are able to thoroughly and safely clean upholstery of many kinds. We offer upholstery cleaning to Denver and the surrounding area. Our trained, uniformed, professional technicians will get your sofas, sectionals, chairs or other upholstery looking great again!

Upholstery cleaning

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Using state-of-the-art technology, we are able to thoroughly and safely clean upholstery of many kinds. We offer upholstery cleaning to Denver and the surrounding area. Our trained, uniformed, professional technicians will get your sofas, sectionals, chairs or other upholstery looking great again!

Water Damage Mitigation

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Water Damage Mitigation is the process of stopping water from causing more damage after a leak or flood, removing standing water, drying and dehumidifying the area, cleaning and sanitizing, and repairing affected materials to restore a safe, dry space.

Water Extraction And Restoration

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Water Extraction And Restoration is a service that removes excess water from floods or leaks and then dries, sanitizes, and repairs affected areas to prevent mold and restore spaces to their normal condition.

Water Mitigation

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Water Mitigation is a service that stops and minimizes water damage after leaks or floods. It involves assessing the damage, removing excess water, drying and dehumidifying, cleaning, and preventing mold to protect your property.

Water damage-related cleanup & repair

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We offer water extraction and dry out services caused by broken pipes, overflowing toilets or sinks, damaged water heaters and more. We can extract water, extract and dry flooded carpet, replace pad, and reinstall carpeting. We are an IICRC Certified firm.

MSS Cleaning Reviews

Dylan Cobb
Dylan Cobb
1 ★☆☆☆☆
I had an appointment scheduled from 9-9:30am today. No show by 10am, so I called, and only got an AI assistant. If you ask to speak to a real person they transfer you to a call center. The call center tells me the window was actually 9-11am, and that a technician (someone who actually works for MSS) would be calling me back. 11am rolls around, and still no call no show. I call again, get the call center, different person this time. “Let me have your name and number and someone will call you back”. WHY DO YOU HAVE A SERVICE NUMBER IF I CAN’T SPEAK TO SOMEONE WHO WORKS AT MSS WHO KNOWS ANYTHING??”. Here we are at 11:30am, still no call, no show, and no way to talk to someone to know when or IF they will show up at all. AVOID.
Elizabeth Kinkopf
Elizabeth Kinkopf
1 ★☆☆☆☆
I bought a used, well taken care of couch, which needed cleaning, I hired the company MSS Cleaning Denver. After cleaning (ruining) the couch, he called me up to show me the what two of the cushions looked like. He had already ruined the entire couch but I told them to stop, since they were making it worse - the white cushions were turning shades of grey/black. The technician was very rude and condescending. I had him stop and told them to send out another technician, who arrived and maded a bad situation even worse. I told him to stop and leave and called the manager. The manager (Alberto Salazar) was extremely rude, trying to tell me its "my fault", since I must have misused the couch (his words), and now it's my problem and he won't do anything to make it right. After explaining to Ablerto that since they were cleaning professionals, they would know the best way to resolve this - again he was very rude and said "We stand by our process and procedures, and to not accept any liability in this case". They ruined my couch and basically told me to deal with it, since they are done and have no more responsibility.
JJ Golfer
JJ Golfer
1 ★☆☆☆☆
No star review for MSS Carpet cleaning. They were a no show for a scheduled pick up. Alex had even called a few days prior to ask if he could come later due to the previous job taking more time. I was fine with that, we moved furniture and waited. No show, no call. I tried to call and text multiple times over the next several days and no one ever responded to my texts or calls. The AI voicemail was all I could get. It seems this is a common practice with this company and I agree with other reviewers that there are come really great quality cleaners in the Denver area and you are best advised to stay away from MSS Carpet Cleaning.
John Holt
John Holt
3 ★★★☆☆
While I have had positive experiences with MSS twice in the past, when the company was a no-call no-show yesterday, and did not respond to my inquiry regarding the missed appointment today, I can no longer recommend their services. If something came up, e.g., a technician called in sick, etc, I would get it, simply call and let me know, but failing to show up, and not responding to my request for clarity the day of, or the following day, leaves me wanting. Fortunately, carpet cleanser are aplenty in Denver, and I found a new service provider with excellent customer service, so this I won’t happen again.
Mallory Brooks
Mallory Brooks
5 ★★★★★
We called a couple of the more well-known carpet cleaning brands in Denver but the prices they gave us were much higher than we expected. We then called MSS and got the pricing we expected. Having never heard of them, we were a little nervous about the quality but that nervousness went away quickly. Alex was friendly and efficient and did an awesome job on 2 area rugs and one room and stairs of wall-to-wall. Great company!
Nina Rome
Nina Rome
1 ★☆☆☆☆
I would not recommend this company. After cleaning, my couch was left covered in water stains and completely ruined. When I reached out to let them know, their only response was, “oh man, that’s what I was afraid of.” No solutions offered, no accountability, just my damaged couch. Very unprofessional experience.
brandie briese
brandie briese
1 ★☆☆☆☆
I scheduled an appointment for Friday, April 4th, 2025, at 3:00 p.m. after rescheduling from Tuesday the 1st because my condo required a portable unit. I went through the trouble of moving all my furniture off the floor, but they never showed up. I called three times, but each call went straight to an AI voicemail. I requested a callback to confirm if anyone was coming, but no one responded. I also reached out to Alex, the technician who originally visited, three times via text, but he never replied. The lack of communication and professionalism was incredibly disappointing. Based on my experience, I wouldn't trust them to show up for your appointment.
Kat Wood
Kat Wood
5 ★★★★★
I have been getting my rugs and couch cleaned by Alex from MSS for years and he always does a great job. He is very knowledgeable about the cleaning products and processes. In my home we have four pets so the pet hair is real & nothing helps our house smell fresh and clean like a visit from MSS. I highly recommend them for all of your residential and commercial cleaning jobs if you value quality work!
ChocolatePuppyLove
ChocolatePuppyLove
5 ★★★★★
Highly recommend. We wanted our carpet cleaned because we have a new puppy that is being a little stubborn with her potty training. The carpet is old, but I don't want to replace it until she is potty trained. The technician from MSS (Mike I think) that came out actually recommended we don't clean the carpet because it is old and has too many stains. It simply wouldn't be worth it. It wad great to have a business not just take our money, but actually turn away work because it benefited the customer. We had him clean the carpet in our basement instead, and he did an excellent job. The price seemed fair, and the experience was great. MSS is now our go-to for carpet services.
Bisi Johnson
Bisi Johnson
1 ★☆☆☆☆
I scheduled a carpet cleaning with MSS Cleaning for my rental property on Tuesday, September 10, 2024. They were supposed to arrive between 3:00 PM and 3:30 PM at the agreed-upon location, but they never showed up. Since then, I’ve made multiple calls over the past four days to get an explanation, and not once have I received a call back. This lack of communication and total disregard for customer service is completely unacceptable. If they had bothered to return my calls, I might have considered giving them another chance, but the unprofessionalism shown by both failing to show up for the appointment and refusing to follow up has left me no choice but to leave this review. I expected far better service and reliability from a company that promotes itself as a professional cleaning service. I would highly recommend looking elsewhere if you're in need of reliable, trustworthy service. MSS Cleaning clearly does not value their customers' time or business.
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About MSS Cleaning

MSS Cleaning is a Water Damage Restoration Service located at 1135 W Custer Pl, Denver, CO 80223. The company serves both residential and commercial clients, offering a comprehensive range of cleaning and restoration services designed to address carpet, upholstery, and hard surface cleaning needs, as well as water damage mitigation and healing. The team emphasizes attention to detail, consistent workmanship, and a commitment to helping customers recover from water-related incidents and everyday cleaning challenges. While focused on restoration and cleaning, MSS Cleaning also supports clients with assessments, planning, and execution for projects that range from minor spot treatment to full-service water extraction and drying. The business positions itself as a local, hands-on service provider that aims to restore spaces efficiently while prioritizing customer safety and comfort in the Denver area. Customers can expect a combination of specialized carpet cleaning, upholstery cleaning, rug cleaning, and tile and grout cleaning, alongside water extraction and restoration services when water damage occurs. The service offerings include various cleaning modalities such as hot water extraction, deodorizing, stain and odor treatment, and protective applications, with attention to preserving fabric integrity and extending the life of flooring and furnishings. The company also provides cleaning and disinfection routines for spaces that require heightened sanitation, including routine maintenance cleaning and more intensive deep-cleaning protocols. MSS Cleaning seeks to deliver dependable, professional cleaning outcomes and strives to communicate clearly with clients to minimize disruption during restoration projects. The business operates in a competitive market by leveraging trained technicians, portable and truck-mounted equipment, and a focus on customer outcomes in the Denver community. In summary, MSS Cleaning positions itself as a versatile cleaning and restoration partner capable of handling carpet cleaning, upholstery cleaning, rug cleaning, and water damage related cleanup and repair for homes and commercial properties alike.

Carpet Cleaning Service

Professional Carpet Cleaning Service in Denver, CO by MSS Cleaning. Thorough, eco-friendly stains removal, deep carpet refresh, and odor control for homes and offices. Fast results, flexible scheduling, and affordable rates.

Upholstery Cleaning Service

Upholstery Cleaning Service by MSS Cleaning in Denver, CO offers deep steam and eco-friendly solutions to revitalize sofas, chairs, and fabrics, removing stains, odors, and allergens for a fresh, like-new look and longer-lasting furniture.

Water Damage Restoration Service

Water Damage Restoration Service by MSS Cleaning in Denver, CO offers rapid water extraction, thorough drying, mold prevention, and repairs to restore your home or business after flooding, leaks, or storms with professional, reliable service.

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