Top Gun Cleaning & Restoration, Inc.

Top Gun Cleaning & Restoration, Inc. Services

Top Gun Cleaning & Restoration, Inc. Reviews

Christine Huizenga

5 ★★★★★

Top Gun Restoration did a fantastic job. One of the bedrooms in the basement flooded due to the whole home humidifier leaking. They immediately came out, assess the damage, removed drywall and baseboards, And treated for mold remediation. A couple weeks later, they sent Ray to install the new drywall, baseboards, including painting the baseboards and painting two walls of the bedroom. Ray did an excellent job. He was very professional and completed the job in one day. He was kind, and kept me informed every step of the way, letting me know when he was leaving for lunch and that he would be back to complete the job the same day instead of in two days. You can’t even tell that the drywall was patched. Very happy with Ray and everyone involved.

kecia cole

5 ★★★★★

Upon learning that I had interior water damage to my home, I jumped into action and reported the initial damage to my insurance company, who recommended Top Gun for professional damage assessment and restoration. From that moment onward, Top Gun earned it's reputation with me as a professional, meticulous, and expert contractor with great customer service. All told, while Top Gun senior management continuously kept me abreast of all phases of the project (from comprehensive damage assessment, all the way to completion of the restoration), they also provided detailed information required by my insurance company, satisfying their requirements and proving to me that Top Gun was top-notch in employing state-of-art trade practices. The trades men and women that serviced the project (leak detection, asbestos testing, structural engineering, design framing, demolition mitigation, utilities (HVAC, electric, plumbing), carpentry, painting ... to name a few) were highly qualified and polite workers and were always under Top Gun's managerial supervision. This provided me a centralized source of information and made my family breathe a sign of relief that our project was in good hands. In the final analysis, Top Gun restored my house to its former glory and I am so very comfortable to unequivocally recommend them to anyone looking for restoration work!

Mo Molia

5 ★★★★★

We reach out to Top Gun Restoration for our kitchen remodel in February 2023 for a quote. We have the owners of the company and the project supervisor came to our home to get the quote for our kitchen remodel and discuss what we wanted our kitchen to look like. Two weeks later, all three gentlemen’s visits our home again to finalize the materials for our kitchen cabinets and get all the measurements for the kitchen. About two to three weeks later, the company main office call and told us that they set up few appointments for us to go pick the material for our countertops, the sink, faucet, and backsplash. After the company received our kitchen cabinets from the manufacturer, they submitted to us the schedule of when they were going to start working on our kitchen. The kitchen renovation started on 16th May and completed on the 14th June. We want to let you all know that all the sub-contractors personnel and Top Gun personnel working on our project were very professional and do their individual job very well. We want to mention how great a job Mr. Tony did as a project supervisor. Tony was supervising few other projects as the same time our project was being worked on. He also made sure that every little detail of our kitchen project was installed properly and that there was no defects. Also, the owners of Top Gun paid a visit to our home few weeks later to check out how great the job their company did for us. We wanted to thank you all for your attention to detail building our kitchen. Mr. Mo.

Cathy Dutton

5 ★★★★★

I could not have asked for a more professional company and remodel than provided by Top Gun. The experience was everything I expected in hiring integrous contractors to complete a complex project in my home. Grab a beverage, snack and have a seat. My water heater corroded causing a myriad of problems in my bathroom, laundry & family rooms. In the end, I decided to fully remodel the bath/laundry room (as they are one) and the damage to the family room floor. Built around 1971 when there were fewer codes from which to adhere, having the work done in home brought standards up to current code. From the start, Top Gun staff, managers and workers have been professional, courteous, masters of their respective talents, good listeners to their client's needs, provided training and building suggestions when I asked their opinions. Clear communication, key in any field, has been abundant. This applies not only to Top Gun, but their collaborative contractors in demo, asbestos mitigation, electrical, plumbing, sheetrock repair, texturing/painting and tiling as well. When additional issues were discovered throughout the process, they were corrected, with or without my intervention. This is so unlike others' experiences where unexpected problems go ignored or covered up. Top Gun & partners' combined work speaks for itself in the attached pictures. Where most people seem to dread remodels, I've truly enjoyed the process. Part of it is having a 10-year remodel dream realized. Another is re-engaging with professionals in their respective fields who enjoy sharing their exceptional talents with the public. I retired several years ago due to health problems which took my focus off the working world. Until this (forced) project, I didn't realize how much I missed working with them and deeply appreciate all the people met along the way. Thank you to everyone who participated in turning a bath & laundry from a shabby to lovely, attractive abode. #WorthIt #MicDrop #CallThemWhenYouNeedWorkDone...

Virginia

3 ★★★☆☆

I was very happy how fast they came out when our basement flooded. But after that they placed 6 blowers in the basement and ran for 6 days. I tried talking to them as to why this was needed for so long. No one had an answer or call me back Blowers were on top of carpet and I think it should have been under the carpet. Again no one explained. When the estimate came in, the carpet was ruined anyway! So now we have to replace it Got my electric bill today and was shocked how much the electric was. Granted this was during really cold days. I am very unhappy with Top Gun, lack of communication etc We still do not have anything fixed yet. I surev hope it gets done soon. After contacting Top Gun, project manager Justin took over and did an excellent job making sure everything got finished. All contractors were excellent and we were extremely happy with everything that was completed. Thank you Justin and Top Gun for stepping in and making sure the job was completed. We will use Top Gun again

April Lacey

2 ★★☆☆☆

This company was absolutely terrible to work with. While our direct project manager was nice along with a few of their direct employees, I have nothing but bad things to say about their contractors. Firstly I want to note this is the company that was haired out by our insurance after a pipe busted in our basement. This happened in July 2024. The first contractor did not come out to our home until OCTOBER! Our project wasn’t completed till the new year. I kept calling top gun asking why it was taking so long and they said that the company was already paid but backed up. This left our basement in shambles for months. Then we had drywallers and the same company come out for the texturing process. The drywall is bowed, texture has clear lines visible where they over sprayed and at one point we just said absolutely not and had them redo and rip out a few spots. The “professional” was even asking my husband for ideas on how to do certain areas cause he didn’t know how! Next the painters came out to our home several times to redo areas cause it wasn’t done correctly the first time. There’s still spots in our basement that clearly only has one coat cause we can see the original texture underneath. They also left paint all over our bathroom floor and I had to tell Top Gun that this was unacceptable and to get someone out to clean it up. Lastly, there was no cleanup. When carpet was replaced I was the one cleaning all the shedded carpet and I cleaned the bathroom. I’ve worked with other companies in the past, even with insurance involved and I can say this process was an absolute NIGHTMARE. Top Gun’s employees were late causing me to constantly rearrange my schedule, making me cancel appointments and lose money for canceling them last minute. We will never use this company again and I highly suggest others don’t either. I will also be making a complaint with my insurance company to get them off their list hopefully so no one else goes through this.

Justin Kappel

5 ★★★★★

Top Gun was quick with their work. They were professional and on time. They went above and beyond with their service and we will be calling them back next time we need anything done. I don't review many companies but I have no problems reviewing great work and better service. Give them a try, you won't regret it!

David Mumma

5 ★★★★★

From day one, everyone at Top Gun that we had contact with was very professional and yet very friendly and responsive to all our questions and requests. They kept us informed during the process and were totally on top of the entire situation. Every contractor that they sent out to do the the various jobs that were required to restore the water damage and install the carpet were very professional, extremely friendly and accommodating. Even more importantly, each one did an excellent job! I would highly recommend each of them and will use them again if needed. David and Karen Mumma

Shane Wilson

5 ★★★★★

Top Gun completed a roof replacement after the summer 24' hail storm really messed things up. The team was very courteous and helpful throughout the process.

Laura Clapp

5 ★★★★★

I was very pleased with the work done by Top Gun.Our project manager was very attentive and responsive to our communication. Everyone who worked on our house was professional and made sure we were satisfied with the work that was done. They worked directly with our insurance company to make the process easier. It was so nice in the midst of our house being torn apart to have such a great company to work with.

About Top Gun Cleaning & Restoration, Inc.

Top Gun Cleaning & Restoration, Inc. is a dedicated Water Damage Restoration Service operating in Colorado Springs, Colorado. Located at 5925 Paonia Ct, the company serves residential and commercial clients with a comprehensive suite of services designed to mitigate, restore, and rebuild after water, fire, or storm events. The organization positions itself as a trusted partner in crisis, offering rapid response, meticulous assessment, and a full continuum of care from initial containment to final reconstruction. Their approach emphasizes clear communication, detailed planning, and professional craftsmanship to restore properties to their pre-loss condition and beyond.

In the realm of water-related incidents, Top Gun provides Flood & Water Damage cleanup and restoration, Flood restoration, and Drying and Dehumidification to remove moisture, prevent secondary damage, and protect building materials. Emergency Board Up services ensure temporary protection against the elements and intrusions, while Water damage-related cleanup and repair address affected interiors with careful attention to structural integrity and indoor air quality. The company also handles related concerns such as Sewage cleanup and mold remediation, recognizing how moisture and contamination can impact health and safety. When necessary, they coordinate with General Contractors and Restoration and Construction teams to oversee seamless transitions from remediation to rebuilding, including coordination with Roofing Contractors when roof-related damage is present.

Top Gun’s service portfolio extends beyond water to comprehensive restoration and construction capabilities. Fire Damage Restoration Service and Fire damage cleanup & repair are offered to manage smoke, soot, and structural implications, with attention to safety, odor control, and material salvage where feasible. Mold remediation is performed using industry-standard practices to remove mold growth, followed by preventive measures to reduce recurrence. For climate control and indoor air quality, HVAC duct & vent cleaning is provided to improve airflow and reduce particle load after incidents. The company also addresses hail damage and roof repair for storm and wind damage, reflecting their capability to manage exterior impacts as part of an integrated restoration plan.

As a multifaceted service provider, Top Gun positions itself as a General Contractor and a Roofing Contractor, capable of supervising and executing restoration projects that may require design, demolition, framing, electrical, plumbing, painting, and finish work. They emphasize restoration and construction as a continuum, ensuring that projects progress from damage mitigation through to final cosmetic and functional completion. Their commitment to client satisfaction is reinforced by a track record of professional supervision, timely communication, and collaboration with trusted specialists to deliver reliable outcomes. The company’s emphasis on meticulous craftsmanship and adherence to codes aims to restore both the form and function of homes and businesses affected by water, fire, or weather-related events.

Top Gun’s service culture is complemented by a history of responsive support and coordination with insurers, engineers, and subcontractors. They strive to be a single reliable point of contact for clients navigating complex restoration needs, from initial assessment and drying to drywall, painting, and final touches. The result is a comprehensive, end-to-end restoration experience designed to restore comfort, safety, and value to properties in the Colorado Springs area.

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