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BELFOR Property Restoration

BELFOR Property Restoration in Colorado Springs provides water damage restoration services from 5735 Observation Ct, CO 80916, offering extensive solutions for property recovery and mitigation. Comprehensive service portfolio includes 46 specialized offerings.

Water Damage Restoration Service at 5735 Observation Ct in Colorado Springs, CO 80916

Operational
★★★☆☆
Rating: 3.1 based on 34 reviews
Address: 5735 Observation Ct, Colorado Springs, CO 80916
Phone: 17194470888
Emails:
Anne Lesage (Marketing Assistant) - [email protected]
Aaron Doelitsch (Project Manager) - [email protected]
Tony Adams (Project Manager At Belfor Property Restoration) - [email protected]
Employees: 5000
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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BELFOR Property Restoration

BELFOR Property Restoration Services

Air Duct Cleaning

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Air Duct Cleaning is the process of cleaning the ducts and vents that carry heated or cooled air in your home. It involves removing dust, debris, and contaminants from the ductwork and vacuuming or sanitizing the system to improve air quality and efficiency.

Assisted Living

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Assisted Living is a housing option for seniors or people needing help with daily tasks. It provides private or shared rooms, meals, housekeeping, medication reminders, transportation, and 24/7 staff support to stay safe and independent.

Burst Pipe

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Burst Pipe is a service that fixes or replaces pipes that have burst or cracked, causing leaks. It involves locating the leak, shutting off water if needed, extracting damaged sections, repairing or replacing pipes, and testing to prevent future bursts.

Catastrophe Response

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Catastrophe Response is a service that coordinates quick help after disasters, assessing damage, delivering essential relief, coordinating responders, and guiding recovery efforts to protect people, property, and communities.

Cleaning And Disinfecting Services

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Cleaning And Disinfecting Services clean and sanitize spaces, removing dirt, germs, and bacteria. It involves thorough cleaning, disinfecting high-touch surfaces, and using approved products to ensure a safe, hygienic environment for homes or offices.

Cleaning And Sanitizing

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Cleaning and Sanitizing is the process of removing dirt, germs, and waste from surfaces and objects, then reducing or killing remaining microorganisms to lower the risk of contamination and illness. It involves washing, disinfecting, and proper hygiene practices.

Commercial Cleaning

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Commercial Cleaning is a professional cleaning service for offices, shops, and other business spaces. It involves general cleaning, floor care, dusting, sanitizing high-touch areas, restocking supplies, and periodic deep cleaning to keep workplaces tidy and hygienic.

Complete Reconstruction

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Complete Reconstruction is a full-scale renovation service that tears down and rebuilds a space to restore or dramatically upgrade its structure, layout, and finishes, including planning, demolition, new framing, utilities, and installation of updated surfaces and fixtures.

Consulting Services

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Consulting Services means experts help your business solve problems, plan strategy, and improve operations. It involves advising, analyzing data, recommending actions, and guiding implementation to reach goals.

Contents Restoration

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Contents Restoration is a service that recovers lost or damaged data from devices or backups, including files, photos, and messages, and repairing or reconstructing them so you can access or reuse the originals.

Continuing Education Classes

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Continuing Education Classes are courses for adults to learn new skills or improve knowledge outside of degree programs, often flexible, short-term, and focused on practical topics like language, technology, or professional certifications.

Coronavirus Cleaning

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Coronavirus Cleaning is a cleaning service that sanitizes surfaces and spaces to reduce the spread of the coronavirus, using approved disinfectants, proper techniques, and safety procedures to clean homes or workplaces effectively and safely.

Covid Cleaning

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Covid Cleaning is a cleaning service that focuses on sanitizing and disinfecting spaces to reduce the risk of coronavirus. It involves wiping, sanitizing surfaces, removing dirt and germs, and using approved disinfectants to keep areas safe and clean.

Damage Recovery

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Damage Recovery is a service that assesses, repairs, and restores items or property damaged by accidents, wear, or incidents. It involves inspection, planning the best fix, sourcing parts if needed, performing repairs, and testing to ensure items work again.

Decontamination Services

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Decontamination Services clean and disinfect spaces, removing contaminants like hazardous materials, pathogens, or dirt. It involves assessment, planning, containment, cleaning, sanitizing, and safety waste disposal to make areas safe again.

Deep Cleaning

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Deep Cleaning is thorough cleaning of all rooms, focusing on hard-to-reach areas, removing built-up dirt, grime, and dust. It includes detailed dusting, cleaning behind appliances, scrubbing bathrooms and kitchens, and sanitizing surfaces for a fresh, refreshed space.

Disaster Recovery

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Disaster Recovery is a service that helps restore IT systems and data after a disruption, such as outages or disasters. It involves backup, rapid failover, tested recovery plans, and ongoing protection to resume operations quickly with minimal downtime.

Drying And Dehumidification

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Drying and Dehumidification is a service that removes excess moisture from spaces and objects, using heaters, fans, and dehumidifiers to lower humidity, prevent mold, and protect belongings and buildings from dampness and decay.

Electronics Restoration

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Electronics Restoration is a service that repairs and revives old or damaged electronic devices, testing components, replacing worn parts, cleaning circuitry, and restoring function and safety so devices work like new again.

Emergency Management

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Emergency Management is planning for and coordinating actions to prepare for, respond to, recover from, and reduce the impact of disasters or crises, including risk assessment, alerts, resource mobilization, and public safety communications.

Emergency Response

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Emergency Response is a rapid, coordinated service that assesses a crisis, deploys trained responders, provides medical care or safety measures, and coordinates communication to protect people and stabilize the situation quickly.

Emergency Restoration

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Emergency Restoration is a rapid service to assess and fix damage from disasters like floods, fires, or storms. It involves urgent assessment, debris removal, drying, cleaning, mold checks, and quick repairs to prevent further harm and restore safety.

Environmental Services

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Environmental Services is about protecting the environment by cleaning up, managing waste, monitoring pollution, and helping keep air, water, and soil safe. It involves waste collection, recycling, cleanup projects, and programs to reduce pollution.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up ash and soot, removes dangerous debris, and restores a home after a fire. It includes assessment, securing the area, cleaning and deodorizing, damage repair, and rebuilding damaged walls, floors, and ceilings.

Flood Damage

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Flood Damage is a service that assesses and repairs property damaged by floodwater, including water extraction, drying, mold prevention, and restoration of affected floors, walls, and systems to restore safety and usability.

General Contracting

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General Contracting is a service that manages construction projects from start to finish, coordinating skilled trades, scheduling, budgeting, permits, and on-site supervision to ensure the work is done safely, on time, and to the required quality.

Industrial Cleaning

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Industrial Cleaning is a professional service that thoroughly cleans factories, warehouses, and machinery, removing dust, grease, chemicals, and waste. It involves equipment cleaning, floor care, sanitation, waste disposal, and safety-compliant procedures to keep facilities safe and productive.

Insurance Claims

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Insurance Claims is the process of reporting an event (like damage or loss), submitting evidence, and working with your insurer to verify coverage, assess the loss, and determine compensation or repairs.

Insurance Restoration

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Insurance Restoration is a service that helps repair and restore property damaged by events like storms or fire, coordinating adjusters, contractors, and crews to assess damage, file claims, and complete repairs to return the home or business to its pre-loss condition.

Loss Recovery

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Loss Recovery is a service that helps you recoup losses from financial mistakes, theft, or failed transactions by analyzing what happened, identifying recoverable funds, and guiding steps to reclaim money or compensation through the proper channels.

Natural Disasters

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Natural Disasters is a service that explains types like earthquakes, floods, and storms, how they happen, how they affect people and places, and what safety steps to take, using clear, simple language.

Odor Control

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Odor Control is a service that reduces bad smells in a space by identifying odor sources and using products and methods to neutralize them, improving air quality and comfort for occupants.

Odour Control

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Odour Control is a service that reduces and manages unpleasant smells in a space by using equipment, filters, and procedures to monitor, neutralize, and maintain fresh air for a more pleasant and hygienic environment.

Property Restoration

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Property Restoration is a service that brings damaged homes or buildings back to their original condition, cleaning up debris, repairing structure and systems, drying out water, fixing mold, and restoring finishes to make the space safe and usable again.

Remodeling

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Remodeling is updating or changing a space to improve its look, function, or value. It involves planning, demolition, building or installing new components (like walls, floors, cabinets, and fixtures), and finishing touches to refresh a room or whole home.

Residential And Commercial

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Residential And Commercial is a service that handles building, maintaining, and improving living and business spaces. It includes tasks like painting, repairs, cleaning, landscaping, and installing fixtures for homes and commercial properties.

Risk Management

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Risk Management is the process of identifying, assessing, and prioritizing potential problems or threats to a project or business, then planning and implementing steps to reduce or handle those risks, so goals stay on track.

Smoke And Soot Removal

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Smoke and Soot Removal is a service that cleans surfaces after fires or smoke exposure. It involves removing soot, odors, and residue from walls, ceilings, furniture, and HVAC, using specialized cleaners and methods to restore cleanliness and air quality.

Smoke Damage Cleanup

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Smoke Damage Cleanup is a service that restores spaces after fires by removing smoke odors, soot, and residues, cleaning surfaces, floors, and fabrics, and deodorizing the area to make it safe and visually like-new again.

Soot And Smoke Damage

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Soot and Smoke Damage refers to cleaning and restoring spaces harmed by fires, removing soot residues, reducing smoke odor, and repairing surfaces and belongings to restore safety and appearance after a fire incident.

Storm Damage Restoration

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Storm Damage Restoration is a service that helps repair homes after storms, fixing structural damage, water or mold, and debris. It involves assessment, cleanup, drying, repairs, and restoration to make the home safe and livable again.

Structural Cleaning

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Structural Cleaning is a service that clears debris, dust, and residue from a building’s surfaces to restore stability and appearance. It involves washing, scrubbing, surface prep, and safe disposal to prepare structures for finishing or reuse.

Total Reconstruction

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Total Reconstruction is a service that rebuilds and updates a system, project, or design from its core components. It involves assessing needs, planning improvements, removing outdated parts, and implementing coordinated, tested changes to restore full functionality.

Water Extraction

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Water Extraction is a service that removes or collects water from a site or object, using pumps or absorbent materials. It involves assessing the flooding or moisture, removing standing water, drying the area, and preventing further damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, repairs structural damage, and restores buildings after floods, leaks, or storms to prevent mold and further harm.

Water damage-related mold removal

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Water damage-related mold removal is a service that inspects and fixes mold after a flood or leak. It involves locating moisture, safely removing mold, drying the area, repairing water sources, and preventing future growth through containment and sanitization.

BELFOR Property Restoration Reviews

F Henninge
F Henninge
5 ★★★★★
A water leak from my dishwasher caused flooding on be my wood floor in the kitchen and my downstairs ceiling and carpet. My USAA insurance assigned BELFOR Restoration team who completed restoration replacing an 8 ft by 27 ft portion of my ceiling and damaged post also replaced carpet pad and resealed carpet to where no seams showed. Awesome work completed in a timely manner. The kitchen hard wood floor was sanded and resealed with a water based sealant designed to be odor free due to accommodate my wife's need to be on oxygen 24/7 and cannot have oil based odors. The floor looks awesome; note the team that sanded and restored the kitchen floor hung plastic sealing off the entire kitchen to protect my wife's health issue. Zach Johnson from BELFOR was my single point of contact who kept me informed as each the restoration teams were assigned and completed their specific element of damage. Zach was on hand to insure we were totally satisfied with the restoration. My 49 year trust in USAA has truly met every expectation. Again THANK You BELFOR team our house feels whole once again!!
Nichole Anderson
Nichole Anderson
1 ★☆☆☆☆
Horrible. We had a pipe leak in our powder room on September 26. The remediation crew came out immediately and even helped with a plumber. Unfortunately, that's where the good ends. It is December 1, and our powder room is still in shambles, and my son still isn't able to use his closet. I was assured in October that our powder room would be completed by Thanksgiving, no problem. After they gutted everything, we didn't hear from anyone for over 2 weeks. I had to reach out and figure out what was going on. Then they just started sending people to our home. No heads up, no scheduling, no call, nothing. I never knew what the next step was. We were told their tile guy had a death in the family so that was another week delay, except they had a tile guy the entire time. The backup tile guy is who eventually did our tile work. I explicitly told them we had to have the work completed before Thanksgiving because we were going out of the country for December. Now our powder room won't be completed until January (hopefully). 3 months for a 5x5 powder room that should have taken three weeks, tops.
Jessica Thomas
Jessica Thomas
5 ★★★★★
We had an unfortunate leak coming from our upstairs laundry room. The floor had rotted out and there was mold growing. Zach and his team located the source and were very communicative on the process and time frame. If not for this happening during the hurricanes and backing up insurance claims, they would have been in and out. After the insurance was figured out, his team came in and completed the work in about 4 days time. I’m so happy with the repairs and customer service. Kim at the office is very helpful and they will work with you on any concerns you have. Zach stayed in contact with the insurance and always contacted me to let me know where we were in the process. Very nice people and I would use them again if another problem arises.
D H
D H
5 ★★★★★
I am so pleased with the service I received from Belfor. Zach made sure I knew what to expect from each part of the process. Adam and Richard were so intentional in how they worked on my restoration project, and they both took time to understand what was important to me to ensure I would be happy. They were thoughtful and kind in their approach. While I never again want to have to go through a situation like what put me in their path, I highly recommend Belfor and would use their service again.
Laura Robinson
Laura Robinson
1 ★☆☆☆☆
My house had a flood in the basement and this was the company State Farm sent out. My bf and son had already cleaned up all the water, they just assessed damage and sprayed their cleaner all through the basement. Before they could do a tear out, they tested for asbestos, and of course my walls came back positive. They don't deal with asbestos, therefore I had to continue the process with a different company. That^^ almost $1600, for just that, way overpriced! And their office lady will call and harass you, eventhough you are still waiting for your insurance company to cut the check, then threaten to put a lien on your house if not paid right away. She should not work with people. Rude and unprofessional. If I could give this company negative stars I would. Go anywhere else!
Andrea R
Andrea R
5 ★★★★★
I have had the pleasure of working with Zach at my property after a fire. He always has answers to the questions I have, he has been very thorough in keeping me updated via phone calls and emails daily as the work progresses.
Destiny Roselle
Destiny Roselle
5 ★★★★★
We called BELFOR to repair our basement after the first contractor really dropped the ball. We also had very difficult tenants living in the property at the time. After 4 months we got the tenants out and BELFOR started working right away. We dealt specifically with Chris Milliman. We live out of state and he always answered my calls and emails when I had questions and made time to meet us when we came into town. The work got done in a timely manner and he made sure it was done right and to our liking. I could not be happier with their work and great customer service. I would recommend them to anyone. We were in a difficult situation and they really took care of us!
Gary Davenport
Gary Davenport
5 ★★★★★
Often when dealing with contractors I have to constantly call and follow up. This was not the case with Belfor. The communication with Chris was excellent as he would text, email, or take phone calls even on the weekend. He was always polite and would provide updates. He allowed us to work through some timing issues with our tenant and change our minds about paint colors. I would highly recommend Belfor and use them again myself. The only minus is that the house wasn't ready on a Friday as was actually unexpectedly delayed until Monday so we had to wait for them to come back after the weekend. Still overall it was a pleasure working them.
Kayla Alvarado
Kayla Alvarado
2 ★★☆☆☆
The work done is extremely high quality, but my experience was terrible. These two stars are for Pheobe and whoever she got to do the work on my house ONLY. Otherwise this entire process was the worst experience I’ve ever had with a company period. The first guy they had on my job left us with no carpet/tile upstairs and a 10 foot hole in my ceiling downstairs for 6 MONTHS. He would call and schedule something never show up then apologize profusely and give me excuse after excuse so I was understanding and I wasn’t aware this was abnormal to be honest. One day phoebe calls me and says she’s in charge of my job now and the entire job is done in a couple WEEKS. The only way you could convince me to recommend/use this company’s service again is if I was guaranteed Phoebe would be in charge. The people that did the actual work on my house were amazing, kind, quick, clean and the repairs look absolutely amazing. Five stars for Pheobe and the people who did the work on my house, zero stars for Belfor as a company.
Francis Burghart
Francis Burghart
1 ★☆☆☆☆
I had a claim with Belfor 2 YEARS ago and I'm still waiting to pass the inspection The inspector failed them twice. First was due to leaving a satellite dish just hanging off the side of the house by a wire and not finishing the roof.the second was failure to patch holes made after they came out for the roof repair. The project manager swore she had looked st the property herself but "missed the dish hanging off the roof and the uncompleted section" Their company wanted payment before work was complete and I had signed the USAA authorization but now they're unresponsive to completing the repairs.
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About BELFOR Property Restoration

BELFOR Property Restoration is a leading water and fire damage restoration service serving residential and commercial clients in Colorado Springs, Colorado. Located at 5735 Observation Ct, Colorado Springs, CO 80916, the company provides comprehensive recovery solutions from initial emergency response through complete reconstruction. The breadth of services spans Water Damage Restoration Service and Fire Damage Restoration Service, ensuring that both prompt mitigation and long-term restoration are covered under one roof. BELFOR emphasizes rapid response to minimize secondary damage and to support clients as they navigate the complex recovery process. The team specializes in water extraction, drying and dehumidification, and water damage-related cleanup and repair, alongside mold removal when necessary, to restore indoor environments to pre-loss conditions. In fire-related incidents, the firm conducts smoke and soot removal, odor control, cleaning and disinfecting, and structured debris removal, followed by meticulous restoration steps to regain functionality and aesthetics. The company also offers a wide range of environmental and sanitary services, including COVID cleaning, coronavirus cleaning, and decontamination services, to protect occupants during and after disruptive events.

BELFOR’s service philosophy centers on clear communication, consistent project management, and a multidisciplinary approach that integrates general contracting, complete reconstruction, and insurance claims support. Clients benefit from access to damage recovery professionals who coordinate with insurance providers, assess scope of work, and manage timelines to reduce disruption. The team is equipped to handle diverse situations, including catastrophe response, natural disasters, storm damage restoration, and industrial cleaning needs, while providing risk management guidance to prevent future incidents. The facility maintenance and property restoration offerings extend to air duct cleaning, deep cleaning, and comprehensive cleaning and sanitizing services to improve indoor air quality and public health. BELFOR’s commitment to high-quality workmanship is complemented by experienced personnel who conduct environmental services, decontamination, and odor control that contribute to safer, cleaner spaces for residents and businesses alike. With a focus on preserving property value and restoring normal operations, BELFOR Property Restoration aims to deliver timely, compassionate, and technically proficient solutions across the spectrum of water and fire damage emergencies. Their extensive portfolio of services also includes contents restoration, electronics restoration, recycling and disposal guidance, and continuing education classes for industry professionals seeking to stay current with best practices in restoration and resilience.

Customers have noted BELFOR’s responsive teams and thorough approach, with field professionals like Zach and Chris coordinating complex projects, maintaining open lines of communication, and aligning restoration activities with client needs and timelines. The company’s emphasis on safety, meticulous workmanship, and client satisfaction has established BELFOR as a trusted partner in both immediate recovery efforts and long-term property rehabilitation. Whether addressing a burst pipe, flood damage, or post-fire reconstruction, BELFOR Property Restoration in Colorado Springs strives to deliver comprehensive, reliable, and person-centered restoration services that help homes and businesses recover and rebound.

Water Damage Restoration Service

BELFOR Property Restoration in Colorado Springs, CO offers expert water damage restoration, quick water extraction, dehumidification, and mold prevention to restore homes and businesses fast and safely after floods, leaks, or storm damage.

Fire Damage Restoration Service

BELFOR Property Restoration in Colorado Springs, CO offers expert fire damage restoration, including assessment, smoke odor removal, soot cleanup, structural repair, and complete recovery to restore your property to pre-loss condition with fast, compassionate service.

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