Water Guardians Fire Water & Mold

Water Guardians Fire Water & Mold Services

Water Guardians Fire Water & Mold Reviews

Mindy Rios

5 ★★★★★

After a major water leak flooded my bedroom, I reached out for help and was impressed by how quickly the team arrived. Nolan and his crew were extremely organized and immediately knew the best way to handle the water damage. They coordinated with a plumber for me in less than two hours, making the whole process easy and stress-free. There was a lot of water, but the team worked diligently for several days to make sure everything was completely dry and safe. It was such a relief to have professionals take care of every step, so I didn’t have to worry about hiring anyone else. I’m very grateful for their excellent service and highly recommend them for water damage restoration needs.

Elias Stephenson

5 ★★★★★

We had a water damage emergency on a holiday, and this company was the only one to respond right away and help us out. Other restoration companies didn’t get back to us until days later. Thanks to the fast response, we were able to prevent the water damage from getting worse, and our insurance claim went smoothly. Nolan, Leonard, and Derek were dependable and did an excellent job with the cleanup and drying process. We really appreciate the quick and professional service during a stressful time.

Victor8 M

5 ★★★★★

The team was very professional, quick to respond, and thorough when handling the water damage restoration in my bathroom. They worked hard to meet my construction schedule and did an excellent job removing all the water damage and mold caused by an old plumbing leak in my master bathroom. Now I feel confident that there’s no hidden moisture or mold left behind. Marvin and the crew were always polite, made sure to clean up the area every day, and even mopped the floors to keep the rest of my West Hills home tidy. I’m really happy with their service and professionalism throughout the whole process.

Douglas Peck

5 ★★★★★

this summer, we came back from vacation to discover a lot of water damage in one of our linen closets, along with mold starting to show up around our outlets and other spots in the house. after calling several water damage restoration companies for help, this team was the most responsive and ready to assist. things only got better from there. roger came to our home within 24 hours of us reaching out. he carefully listened to all our concerns, checked out the water and mold damage, and quickly came up with a clear plan to fix everything. not only did he assess the situation himself, but he also recommended some great hygienists, hvac specialists, and repair crews. he coordinated with them for us, sharing pictures and detailed plans, always making sure we were informed at every step. roger’s communication was honest and very clear, which helped us feel confident making decisions in a situation we knew nothing about. the crew that handled the mold and water damage cleanup worked fast and did a really thorough job, finishing everything within a day. our home, except for the areas we wanted to remodel, was left spotless and safe. we really appreciated how everything was explained to us in real time, and the follow-up email included lots of photos showing exactly what was done. the communication was just amazing. what could have been a really stressful and upsetting experience actually turned out to be pleasant, thanks to roger and the whole team. by the end, we felt more like friends than just clients.

Shirley Donaldson

5 ★★★★★

Roger and Leonard did an excellent job with the water damage drying process and the cleanup after the incident in my home in West Hills. They handled everything quickly and professionally, making sure all the damaged areas were properly taken care of. Afterwards, Derek managed the restoration work, which included installing new tile flooring, repairing drywall, replacing the toilet, painting, and all the finishing touches. Derek was always responsive, answered all my questions, and helped me pick out the best materials for my home. He also coordinated all the reconstruction work seamlessly. The final results look wonderful, and I am very happy with how everything turned out. I highly recommend their water damage restoration services to anyone in West Hills.

Gloria W

5 ★★★★★

After discovering water damage in my home, I contacted Water Guardians Fire Water & Mold for restoration services. Roger began by carefully assessing the water damage, answering all my questions, and working directly with my insurance adjuster to make sure everything was handled smoothly. Once the initial steps were complete, Derek helped guide me through decisions about the repairs, provided helpful updates, and coordinated with the crews handling the restoration. The team replaced damaged drywall, flooring, and made sure the area was completely dried out and safe. Throughout the process, everyone was professional, courteous, and always ready to help with any concerns I had. The end result was fantastic—my home looks great and I have peace of mind knowing the water damage is fully taken care of. I would definitely recommend them to anyone needing water damage restoration.

Kimberly Koch

5 ★★★★★

I had a major water issue in my basement bathroom when a pipe broke, causing over an inch of water to cover the floors. While the plumber worked on fixing the pipe, I reached out to Water Guardians Fire Water & Mold for help. Derek and his team arrived at my home within an hour, all in uniform and very professional. They clearly explained each step they would take to dry out my basement and prevent further water damage. The crew worked quickly and handled all my furniture with care, making sure nothing was damaged during the restoration process. Thanks to their expertise, they were able to save most of my carpet and start the drying process right away with their equipment. They checked in with me daily to make sure everything was progressing smoothly. After about a week, my basement looked just like it did before—completely back to normal. The service was fast, friendly, and thorough, and I’m really impressed with how efficient and caring everyone was throughout the whole water damage restoration process. It truly feels like the water disaster never even happened.

T Cline

5 ★★★★★

after our toilet flooded at our home in west hills, the water damage restoration crew came right away to help us out. marvin and his team explained everything clearly and made sure we understood the whole process step by step. they took out all the damaged carpet in the basement, as well as the vinyl flooring, baseboards, and corner moulding on the first floor. every day before leaving, they cleaned up and made sure everything was tidy. the crew worked very hard and were always friendly and polite. when it was time to pick up the drying equipment, they made sure our home was in great shape. we highly recommend marvin and his team for anyone needing water damage restoration in west hills!

Isla Lang

5 ★★★★★

We had just put our house up for sale in West Hills when, after a week of heavy rain, we discovered about a foot of water flooding our crawl space. Water was still coming in, and we had never faced anything like this before. The timing couldn't have been worse! I remembered seeing some friends online who had dealt with flooding, and water damage restoration professionals had helped them out, so I decided to call for help too. I reached out around 10am, and Leonard answered the phone. He was very friendly and really understood how stressed I was. By noon, Leonard and his team arrived at our home and quickly started pumping out all the water. The whole process was incredibly smooth and stress-free. The office staff took care of coordinating everything with our insurance company, so I didn't have to worry about any paperwork or phone calls. Everyone I interacted with was professional and kind, and our crawl space was actually in better shape after the restoration than it was before the flooding. They kept me updated throughout the process and even provided detailed documentation of the work they completed, which helped us move forward with our home sale much faster. I highly recommend this water damage restoration company to anyone in West Hills who needs quick and reliable help!

Gary Stokes

5 ★★★★★

The team did an amazing job helping me with my water damage situation. Roger arrived quickly after I called and got started right away. He spent a lot of time making sure he removed as much water as possible from my carpet—over 150 gallons. Roger also took the time to explain the insurance process and shared what details he could help provide. Throughout the entire process, he and the crew checked in daily to monitor how well things were drying. They used a lot of specialized equipment and kept moving it around for the best drying results. Everything is back to normal now, and I really appreciate how prompt and professional the service was.

About Water Guardians Fire Water & Mold

Water Guardians Fire Water & Mold serves the West Hills community and surrounding areas with comprehensive water damage restoration services. Located at 22349 Cantlay St, West Hills, CA 91307, the company focuses on returning homes and businesses to pre-damage condition with careful, coordinated procedures that prioritize safety, efficiency, and peace of mind. The team works in third person to describe its robust capabilities and commitment to quality, offering a broad range of services designed to address every aspect of water-related incidents. Their approach emphasizes meticulous assessment, transparent communication, and hands-on management of each project from initial containment to final restoration.

The business highlights its core category as a Water Damage Restoration Service, while also delivering specialized work in flooring, plumbing, roofing, and mold remediation related to water events. Clients can expect thorough water extraction, dehumidification, and structural drying, followed by targeted repairs and reconstruction as needed. The service offerings cover water removal, water damage-related cleanup and repair, water damage-related mold removal, and water damage-related pest control, ensuring that affected areas are treated holistically. By coordinating with licensed professionals—such as plumbers, hygienists, HVAC specialists, and repair crews—the team can streamline workflows, minimize downtime, and help homeowners navigate insurance considerations with clarity and confidence.

Customer experiences shared by clients emphasize swift responses, reliable availability during emergencies, and attentive project management. The team is described as professional, courteous, and thorough, with crew members who communicate clearly, document progress with photos, and maintain a tidy work site. Several excerpts note rapid on-site arrival, effective drying and mold control, and seamless coordination of restoration components such as drywall replacement, flooring installation, and finishing touches. Practically, the team’s work often begins with rapid assessment and containment, followed by moisture measurement, controlled drying, and daily check-ins to ensure ongoing progress. The testimonials reflect a focus on minimizing stress for homeowners and maintaining open lines of communication throughout the restoration journey.

As part of its service philosophy, Water Guardians Fire Water & Mold emphasizes safety and sanitation, with attention to preventing future moisture problems and ensuring a clean, safe living environment post-restoration. The company’s West Hills location serves residents with a combination of emergency responsiveness, professional workmanship, and results-driven restoration. By leveraging experience across a wide range of damage scenarios, the team aims to restore not only the structural integrity of affected spaces but also the comfort and confidence of those who live in them. Overall, Water Guardians Fire Water & Mold positions itself as a dependable partner for water-related emergencies, mold concerns, and the complex decisions that accompany restoration projects in California homes and communities.

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