First Choice
Water Damage Restoration Service at 1738 N Moorpark Rd in Thousand Oaks, CA 91360
First Choice Services
Carpet cleaning
+
Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, hot water extraction, or cleaning solutions. It involves pre-treating spots, thorough washing, rinsing, and drying to refresh and extend carpet life.
Fire damage cleanup & repair
+
Fire damage cleanup & repair is a service that removes smoke, soot, and water damage after a fire, then cleans, sanitizes, and rebuilds affected areas to restore safety and appearance. It includes assessment, containment, cleaning, deodorizing, and restoration.
Flood cleanup
+
Flood cleanup is a service that removes water, dampness, and damaged belongings after a flood, dries and sanitizes spaces, assess for structural damage, and restores rooms to safe, dry condition with cleaners and equipment.
Flood restoration
+
Flood restoration is the process of cleaning up water damage after flooding, drying the area, removing damaged items, sanitizing surfaces, and repairing floors, walls, and belongings to prevent mold and restore homes or buildings to their normal condition.
Flooring
+
Flooring is a service that installs and repairs the surfaces you walk on, such as hardwood, tile, carpet, or vinyl. It involves measuring, removing old flooring, preparing the base, laying or fitting new materials, and finishing for a clean, durable floor.
Mold cleaning
+
Mold cleaning is a service that removes mold growth from surfaces to improve air quality and prevent damage. It involves inspecting affected areas, safely containing mold, cleaning with appropriate solutions, and treating to prevent recurrence.
Mold damage restoration
+
Mold damage restoration is the process of cleaning up and removing mold growth after water damage or high humidity, drying affected areas, removing moldy materials, and sanitizing surfaces to prevent health issues and prevent future mold recurrence.
Mold inspection
+
Mold inspection is a basic check to find moisture and visible mold in a home. A pro examines rooms, walls, and vents, may use tools to detect hidden mold, and then reports findings and recommended clean-up or remediation steps.
Mold mitigation
+
Mold mitigation is the process of removing and preventing mold growth after water damage. It involves inspecting for mold, containing affected areas, safely cleaning or removing contaminated materials, fixing moisture sources, and ensuring dry, mold-free spaces.
Mold remediation
+
Mold remediation is the process of removing mold growth from homes or buildings and fixing moisture problems that caused it, including cleaning affected areas, repairing leaks, and using proper containment and ventilation to prevent recurrence.
Painting
+
Painting is the act of applying colors to a surface to create images or decorate objects. It involves preparing the surface, choosing and mixing paints, and using brushes or tools to add lines, shapes, and textures that express ideas or decorate spaces.
Plumbing
+
Plumbing is the service of installing, fixing, and maintaining pipes, fixtures, and drains that carry water and waste in homes or buildings. It involves leaks, unclogging, repairs, and ensuring safe, efficient water flow and drainage.
Remodeling
+
Remodeling is adjusting or redesigning a space to improve layout, style, or function. It involves planning, budgeting, and renovating areas like kitchens or bathrooms, updating fixtures, finishes, and sometimes expanding or reconfiguring rooms to meet new needs.
Roofing
+
Roofing is the service of installing, repairing, or replacing the top covering of a building to protect it from weather. It involves removing old materials, inspecting the roof structure, choosing materials, and applying shingles, tiles, or metal to create a durable, waterproof surface.
Sewage cleanup
+
Sewage cleanup is the process of safely removing and cleaning up wastewater and sewage from spills or overflows, including debris, odors, and contamination. It involves containment, sanitization, disinfection, disposal, and restoring affected areas.
Water damage-related cleanup & repair
+
Water damage-related cleanup & repair is a service that removes floodwater, dries and sanitizes rooms, repairs damaged walls, flooring, and ceilings, and restores your home or business to its pre-damage condition while preventing further mold growth.
Water damage-related mold removal
+
Water damage-related mold removal is a service that dries out soaked areas, removes mold growth caused by excess moisture, cleans and sanitizes affected surfaces, and fixes leaks to prevent recurrence, protecting indoor air quality and structural integrity.
Water damage-related pest control
+
Water damage-related pest control covers fixing water damage and removing pests that thrive in damp conditions, including moisture reduction, mold cleanup, and pest prevention techniques to protect your home or business.
Water removal
+
Water removal is the process of extracting excess water from spaces or materials after leaks, floods, or spills. It involves pumping or soaking up water, drying surfaces, and sometimes using machines like pumps, dehumidifiers, and ventilation to prevent damage and mold.
First Choice Reviews
About First Choice
First Choice is a comprehensive water damage restoration service operating in Thousand Oaks, California, at 1738 N Moorpark Rd, Thousand Oaks, CA 91360. The company specializes in a broad spectrum of services designed to prevent, mitigate, and repair damage from water, moisture, and related problems, and it approaches each project with a focus on thoroughness, safety, and customer care. The organization emphasizes a meticulous process that begins with rapid response, advanced assessment, and moisture mapping, followed by professional containment, extraction, drying, and dehumidification to minimize secondary damage and mold growth. In addition to water damage restoration, First Choice offers an extensive range of services including carpet cleaning, flooring installation and restoration, painting, remodeling, and roofing to support complete property recovery and improvement after incidents.
The service portfolio also includes structural and aesthetic repairs such as remodeling and the installation or replacement of flooring, cabinets, and finishes, ensuring that recovered spaces are both functional and visually restored. Key aspects of their operation include collaboration with insurance providers to streamline claims, clear communication with property owners throughout the project, and a commitment to transparency in pricing and scheduling. First Choice prides itself on employing trained technicians who can identify the root causes of water intrusion, including plumbing failures and appliance leaks, and who can develop remediation plans that address both the immediate damage and longer-term prevention strategies. The team handles related cleanup tasks, such as mold cleaning and mitigation, mold remediation, and mold inspections, to reduce health risks and protect indoor air quality. They also provide water removal, sewage cleanup, and water damage-related cleanup and repair to restore occupancy quickly and safely.
Customer feedback highlights a consistent emphasis on professionalism, responsiveness, and reliable service. Clients frequently note that project managers and crew members, including individuals named Dwayne, James, Brody, and others, guide them through every step—from initial assessment and insurance coordination to selection of replacement materials and final walkthrough. The company’s approach combines efficient extraction and drying with careful attention to detail in reconstruction, helping customers regain normal living conditions. The staff’s commitment to punctual communication, transparent expectations, and hands-on support during the claims process is repeatedly acknowledged in testimonials from Thousand Oaks residents who have faced water damage, mold concerns, or related emergencies. First Choice positions itself as a trustworthy partner for homeowners and property managers seeking rapid, professional, and empathetic restoration services within the local community.
Beyond emergency response, First Choice offers long-term maintenance and prevention guidance, including mold prevention strategies, moisture control recommendations, and best practices for avoiding future water intrusion. The company’s expertise extends to plumbing, remodeling, flooring, painting, and even roofing when projects require integrated repairs across multiple areas of a property. With a customer-centric mindset and a broad service catalog, First Choice aims to provide a single-source solution for both immediate restoration needs and subsequent improvements that enhance property resilience against future water-related incidents. The overall objective is to restore comfort, safeguard health, and help residents in Thousand Oaks feel confident that their homes and business spaces are secure and well cared for after water damage events.
