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Fire & Water Damage Recovery

Fire & Water Damage Recovery provides comprehensive water damage restoration services in San Leandro, CA, covering a wide range of recovery solutions for homes and businesses. Fully equipped to handle moisture, mold prevention, structural drying, and rapid-response cleanup.

Water Damage Restoration Service at 2450 Alvarado St in San Leandro, CA 94577

Operational
★★★★★
Rating: 4.9 based on 88 reviews
Address: 2495 Washington Ave, San Leandro, CA 94577
Phone: 15109909698
Emails:
Arthur Neumann (President) - [email protected]
Arthur Neumann (Manager) - [email protected]
Maria Neumann (Owner) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Fire & Water Damage Recovery

Fire & Water Damage Recovery Services

Air Ducts

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Air Ducts cleans and maintains the network of tubes that deliver heated or cooled air in buildings, removing dust, mold, and debris, checking for leaks, and ensuring ducts are insulated and functioning efficiently for better indoor air quality.

Air Scrubbers

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Air Scrubbers are devices or systems that filter air to remove dust, pollutants, odors, and allergens, improving indoor air quality. They use filters and sometimes chemical or electronic methods to clean circulating air in homes or workplaces.

Art Restoration

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Art Restoration is the careful repair and cleaning of damaged artworks to return them to their original appearance, stabilize materials, and preserve color, texture, and detail for future enjoyment and study.

Art Restoration and Vital Document Recovery

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We coordinate the salvage of special items that are damaged but not scorched, such as paintings, documents, medical records or important legal paperwork. We send these to a company that freeze-dries the items and slowly thaws them using a sublimation process with specialized equipment.

Board Ups

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We offer board-up services to the greater Modesto area. Board-ups secure your property after an incident to prevent vandalism, theft, or further damage from bad weather. Board-ups are a necessary part of disaster cleanup! Leave yours in the hands of professionals.

Broken Pipe

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Broken Pipe is a simple, friendly service that helps teams diagnose and fix communication breakages in software, focusing on identifying failed connections, restoring data flow, and preventing similar outages with clear steps and practical guidance.

Catastrophe Services

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Catastrophe Services is a service that helps assess and respond to major disasters, coordinating emergency support, damage assessments, and resources to aid affected people and households quickly and effectively.

Commercial Buildings

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Commercial Buildings is a service focused on planning, designing, and managing non-residential properties like offices and shops, including energy efficiency, safety, layouts, permitting, and maintenance to support business use.

Commercial Property

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Commercial Property is a service that helps you buy, sell, or manage real estate used for business, such as offices, shops, or warehouses, including market research, listings, negotiations, valuations, leases, and ongoing property management.

Commercial Water Damage Restoration

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Whether your water damage has been created by extreme weather or through faulty plumbing, Fire & Water Damage Recovery can help. We understand you want to stay open and we will work around your schedule to help you keep your downtime to a minimum. We guarantee all of our services.

Complete Restoration Services

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Complete Restoration Services is a professional firm that repairs and restores damaged buildings and belongings after incidents like fire, water, or storms, handling assessment, cleanup, removal, repair, and reconstruction to return spaces to their original or improved condition.

Complete Structural Drying

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Complete Structural Drying is a service that quickly dries water-damaged buildings using specialized equipment and proven methods to remove moisture from walls, floors, and structure, prevent mold, and restore the space safely and efficiently.

Content Pack Out, Restoration and Storage

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We specialize in the complete pack-out and restoration of the salvageable contents of your property. We want to ensure that you not only get the inside of your property restored to its original condition but also the salvageable items in it. Restoration services include cleaning furniture and tech.

Disaster Recovery

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Disaster Recovery is a service that helps restore IT systems and data after events like floods, fires, or cyberattacks. It includes planning, backups, failover to backup sites, testing, and steps to quickly resume normal operations with minimal downtime.

Document Recovery

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Document Recovery is a service that helps restore lost or damaged files, recover unsaved work, and recover data from corrupted storage. It involves scanning devices, retrieving recoverable versions, and offering options to restore or export recovered documents.

Dry Ice Blasting

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Dry ice blasting is a cleaning method that uses frozen CO2 pellets shot at dirty surfaces. The ice turns to gas on impact, lifting away grime without residue, and is safe for delicate materials; it combines cleaning power with minimal setup and downtime.

Drying And Dehumidification Equipment

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Drying And Dehumidification Equipment refers to machines that remove moisture from air or surfaces to reduce humidity and dry items. It includes industrial dryers, dehumidifiers, and related control systems used in manufacturing, storage, and processes to prevent moisture damage.

Drying and Dehumidification

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As part of our overall water damage restoration services, we quickly engage in drying and dehumidification to prevent the development of mold and damage to hardwood, plaster and vinyl in your home or business.

Electronics Recovery

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In the event of water or fire damage, we offer electronics restoration services in Stanislaus County and beyond. We can restore electronics which have been damaged by smoke and can often replace casing of electronic appliances that have been melted by fire.

Electronics Restoration

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Electronics Restoration is a service that repairs and refreshes old or damaged electronic devices, fixing components, cleaning, testing performance, and restoring functionality so items work safely and look almost like new.

Emergency Management

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Emergency Management is planning and coordinating in advance to prevent, protect, respond to, and recover from disasters. It involves risk assessment, training, communication, evacuation, resource coordination, and coordinating with agencies during emergencies.

Emergency Response

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Emergency Response is a service that quickly detects, assesses, and acts during urgent incidents to protect people and property. It involves trained responders, rapid communication, coordination with authorities, safety protocols, and immediate actions to stabilize the situation.

Emergency Water Extraction

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Emergency Water Extraction is a rapid service that removes standing water from floods or leaks, dries surfaces, and prevents damage. It involves assessment, water removal, drying, dehumidification, and preventive checks to restore safe, dry conditions fast.

Facilities Maintenance

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Facilities Maintenance is a service that keeps buildings and systems (like lighting, heating, plumbing, and safety) working smoothly. It involves regular inspections, repairs, cleaning, and preventative care to prevent problems and extend the life of the facility.

Fire Damage Restoration

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Fire damage restoration entails the total cleanup of your property and possessions and returning them to their pre-incident condition. This is properly done by trained and certified technicians using special equipment and cleaning products.

Fire and Smoke Damage Restoration

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After a fire, a board-up of your property may be necessary to secure your property and prevent future damage from vandalism, theft or bad weather. Broken windows, damaged doors, openings in the roof and other open areas will be boarded up.

Fire damage cleanup & repair

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Our trained experts are on hand to offer a quick response to fire damage in San Francisco and beyond. We have almost two decades of experience in restoring fire and water-damaged items and spaces and can clean your space after an emergency.

Free Assessment

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Free Assessment is a no-cost evaluation that reviews your current situation, needs, or goals. It involves a quick intake or questions, and a basic analysis to determine next steps or recommended services.

Hardwood Floors

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Hardwood Floors is a service that installs, sands, stains, and finishes real wood flooring for homes or spaces, improving durability and look; it may include removing old flooring, rulers, and color choices to suit the room.

Insurance Adjuster

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An Insurance Adjuster investigates and evaluates insurance claims to determine the amount paid for losses. They inspect damage, review policies, gather evidence, talk with clients and experts, and negotiate settlements between the insurer and claimant.

Insurance Claims

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Insurance Claims is the process of reporting a loss or damage to your insurer, providing details, documentation, and proof to seek compensation or coverage according to your policy terms.

Musical Instruments

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We can take care of restoring musical instruments of all kinds, including brass instruments, wood instruments, pianos, and acoustical instruments such as cellos, guitars, or mandolins.

Odor Removal

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Our technicians will identify the source of the odor, remove the source and employ proper cleaning methods and cutting-edge products to fully clean the area. For deodorizing, we use the strongest commercially available oxidant, which destroys the odor-causing molecules rather than covering it up.

Portable Fences

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Portable Fences is a service that provides lightweight, movable barrier panels for crowd control, construction sites, or event safety. It includes setup, installation of modular fencing, and removal after use, with transport and quick-assembly support.

Property Damage

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Property Damage is a service that helps assess and handle harm to someone’s property, such as fixing or replacing damaged items, determining fault, and guiding insurance claims or settlements.

Property Management

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Property Management is a service that oversees rental properties for owners, handling tasks like finding tenants, collecting rent, maintaining the property, handling repairs, and ensuring legal compliance to keep the investment smooth and profitable.

Residential Water Damage Restoration

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Whether the water damage that your home is experiencing is plumbing or weather related, you should call Fire & Water Damage Recovery right away. We are here to help you through all your water damage needs. Call FWDR today!

Risk Assessment

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Risk Assessment is a process that identifies possible harms, analyzes how likely they are and how serious they could be, and suggests steps to reduce or manage those risks, helping you make safer, informed decisions.

Sump Pumps

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A sump pump service involves installing, inspecting, and maintaining pumps that remove water from basements or low areas to prevent flooding, including checking the unit, wiring, power supply, and drainage setup for reliable operation.

Temporary Repairs

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Temporary Repairs is a quick, short-term fix service that stabilizes and restores basic function to damaged items, equipment, or structures while longer-term repairs or plans are arranged.

Trauma Scene Clean

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Trauma Scene Clean is a service that safely and respectfully cleans and restores spaces after traumatic incidents, removing biohazards, debris, and odors, following proper safety protocols and regulations to make areas safe for use again.

Victims Assistance

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Victims Assistance is a support service that helps people who have been harmed by crimes. It offers emotional support, practical help, and guidance through reporting, recovery, compensation, and access to survivors programs and advocacy.

Walls Or Ceilings

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Walls Or Ceilings is a home remodeling service that focuses on building, finishing, or updating interior walls and ceilings, including installation, repair, insulation, texture, paint prep, and other surface improvements to improve look and durability.

Waste Management

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Waste Management is a service that collects, sorts, recycles, and disposes of trash and recyclable materials from homes and businesses, helps reduce waste, and ensures proper handling, environmentally friendly disposal, and compliance with local rules.

Water Leaks

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Water Leaks is a service that detects and fixes unwanted water escapes in homes or buildings, identifying leak sources, repairing pipes or fittings, and ensuring safe, dry interiors with preventions like sealing and testing for future leaks.

Water damage-related cleanup & repair

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We offer residential and commercial water damage cleanup in Santa Clara. We guarantee a quick response so that secondary damage is minimized, preventing mold spore colonization or hardwood floor damage. Our experienced techs can save property from further damage with a quick response!

Water removal

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Water removal is the process of getting excess water out of a space or material, such as a flooded area or soaked items. It involves pumping or extracting water, drying the area, and preventing damage to prevent mold and further problems.

Weather Damage

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Weather Damage is a service that assesses and repairs damage caused by storms, floods, heat, or other weather events. It includes inspections, insurance coordination, and repairs to restore buildings and outdoor areas to their safe, pre-event condition.

Wood Floors

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Wood Floors is a service that installs, refinishes, or repairs wooden flooring, including sanding, staining, sealing, and finishing to improve durability and appearance in homes or offices.

Fire & Water Damage Recovery Reviews

John Castillo
John Castillo
5 ★★★★★
Fire & Water Damage Recovery were a pleasure to work with. The team's response time was quick. The project manager Justin and his team's communication, knowledge, and transparency made a stressful situation way easier to manage. Their adherence to timelines made it easy to coordinate the auxiliary work that comes with water damage. The actual remediation work was fast and the team provided pictures for every step of the the process. Chrissa the project coordinator did a great job managing the scheduling and made the invoice and payment process easy. Pricing was reasonable for the high quality of work performed. The invoice is fully itemized and transparent (down to the detail of consumables like filters, etc). I hope to never have water damage again, but if I did I'd go straight back to Fire & Water Damage Recovery.
Rahul Sharma
Rahul Sharma
5 ★★★★★
Mike and his team at Fire & Water Damage Recovery were an absolute godsend during one of the most stressful times of our lives. After a major water leak caused significant damage to our home, we were overwhelmed and unsure of what to do next. That’s when Mike stepped in — and we’re so grateful he did. From the first visit, Mike was calm, compassionate, and incredibly professional. His crew arrived quickly, assessed the damage thoroughly, and immediately got to work. Their response time was amazing, and they handled everything — from water extraction and drying to restoring damaged areas — with precision and care. What really stood out was the team’s honesty and clear communication. Mike kept us informed at every step and treated our home like it was their own. The quality of their work is outstanding. If you’re dealing with fire or water damage and want a team you can truly trust, call Mike and the professionals at Fire & Water Damage Recovery. They turned a disaster into a smooth, stress-free experience — and we can’t thank them enough.
Michael Downing
Michael Downing
5 ★★★★★
Camilo & Sofia did an excellent job on a messy project in our house in San Francisco when our lower level playroom got flooded - all cleaned up and good thanks to their help !
Rita Tan
Rita Tan
5 ★★★★★
I worked with Chrissa, Justin, and the WDR team twice in three months for two separate and unfortunate water damage situations. Chrissa usually handles office calls and scheduling, and her customer service is excellent - always answered calls (which is so important in these situations), scheduled quickly, and kept us posted on all progress. Justin is the site inspector and came by to evaluate the damage and planned repair. He provided estimates within a day, and we were able to get a restoration team on site for full restoration within a day or two (probably sooner if it was an emergency). Lastly, and most importantly, the restoration team was so considerate of my space, lining the floors to protect them, covering the walls to restrict dust, working efficiently, removing all trash and debris, and leaving everything clean. You never want to be in a situation where you have to call WDR, but I would definitely recommend them for a smooth restoration!
Karen Egan
Karen Egan
5 ★★★★★
A raccoon got locked in my garage them tried to get out. In the hours of his many attempts he did some very serious damage. Edwin and Brenda spent 2 full days making sure there was no bio waste. There were so nice and did a professional and very thorough job. I highly recommend.
kitty lvr
kitty lvr
5 ★★★★★
This company was very helpful when I called to get information on water damage. They explained everything clearly and were patient with me. The workers handled all my personal belongings with care and are very nice. I will definitely call them again next time a disaster happens. I now know who to call for restoration. Thank you!
Kathleen Cowan
Kathleen Cowan
2 ★★☆☆☆
Update: I'm upping to 2 stars because Fire & Water did offer a partial refund — after we filed a complaint with the Contractors State License Board. I appreciate that they responded eventually, but only after a lot of effort and escalation on our part. I hired Fire & Water Damage Recovery for water remediation after a sewage backup, and I'm honestly shocked at how bad the experience was--especially considering the nearly $5,000 price tag. For "emergency services," this was already overpriced, and that didn't even include the $3,000 we had to pay separately for asbestos abatement. To add insult to injury, we later had to pay another $2,200 to a second contractor to fix the mess they left behind. At the time, I trusted they would actually do what they promised: assess the damage thoroughly and clean it up properly. Spoiler alert: they didn't. They didn't even move furniture in the basement to check all the walls. A month later--after we moved the furniture ourselves--we found mold growing on two of the four walls they had "cleared." The floor was visibly bubbling in multiple areas they claimed to have inspected. It doesn't take a forensic scientist to figure out they missed a significant amount of water damage. We reached out again and they sent their project manager to inspect. He confirmed what we already saw: several areas of obvious water damage they had completely missed. But instead of taking any responsibility, they offered to charge us again to remove the water they failed to catch the first time. At that point, we no longer trusted them and needed to get the mold addressed ASAP, so we hired a second contractor--who confirmed the mold was caused by moisture left in the flooring after the overflow and charged less than half of what Fire & Water did. When we asked for a partial refund to cover the cost of the work they missed, they deflected, denied, and demanded proof from the second contractor--as if any contractor is going to draft a formal report for free just to wade into a legal pissing match. They also claimed "anything could have caused the mold," which was honestly laughable, given that the mold was growing in the exact places they skipped and directly above the visibly warped flooring. It was textbook water damage. The idea that it came from some random, unrelated source is insulting to anyone with eyes. On top of everything, they tried to push us to go back to our insurance to get more money, suggesting, "Oh, people do that all the time for missed water damage." Really? So now they're essentially advising us to scam the insurance company because of their own failure? It's bad enough they missed crucial damage, but they were more than willing to try to milk the situation even further. And look, I hate writing negative Yelp reviews. If you check my profile, you'll see I'm usually handing out 5 stars like Halloween candy. I genuinely prefer to resolve things directly and be reasonable--especially in this case because I know most people dealing with water damage are stressed, angry, and overwhelmed. But we were kind. We were calm. We gave them multiple chances to make it right. And they still couldn't be bothered. Bottom line: I would strongly recommend steering clear of Fire & Water Damage Recovery. They do the bare minimum, charge a premium, and then act like any fallout is a mystery. I'm reporting them to the Contractors State License Board and considering small claims court--because that's how seriously I take this. I just wish they had taken the work (and their responsibility to their customers) half as seriously as I did.
Lydia Simmons
Lydia Simmons
5 ★★★★★
Had a great experience working with Justin and has team following an unfortunate leak that required much of my ceiling and insulation being removed. They were timely, did a great job, and Justin was incredibly responsive and willing to talk directly to other contractors involved in the process. Would highly recommend!
Ali Mani
Ali Mani
5 ★★★★★
Great service, very professional and excellent attention to details. Easy to reach them over the phone. I used their service to mitigate water damage in my house. Justin did a great job from estimating the work needed to actually implementing the work needed. He was also very patient with my questions and gave me a lot of tips for the subsequent repair service.
Mike A
Mike A
5 ★★★★★
These guys came through for me during the sale of my home, and it might have fallen through if it werent for the expedient service of Fire & Water Damage Recovery. They not only met our expectations but exceeded them. Cannot understate how grateful I am.
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About Fire & Water Damage Recovery

Fire & Water Damage Recovery is a comprehensive Water Damage Restoration Service located at 2450 Alvarado St, San Leandro, CA 94577. The company serves residential and commercial clients with a broad range of recovery and remediation capabilities, emphasizing speed, transparency, and quality. Their services cover Water Damage Restoration Service, Fire Damage Restoration Service, and related emergencies, ensuring a coordinated response from initial assessment through complete restoration. The team prioritizes rapid response, thorough communication, and adherence to timelines to minimize disruption and restore properties efficiently. They offer emergency management and disaster recovery planning to help clients prepare for and respond to incidents, along with proactive risk assessment to identify potential vulnerabilities before a crisis occurs. In addition to water and fire-related services, the company provides Blast Cleaning Service and Demolition Contractor support when incidents require structural clearing, debris removal, or site preparation for restoration work.

The service portfolio includes both mitigation and long-term restoration, such as Emergency Water Extraction, Drying and Dehumidification, Complete Structural Drying, and Complete Restoration Services. They manage content and property recovery through Content Pack Out, Restoration and Storage, and Document Recovery, ensuring sensitive items like vital documents, electronics, and artwork are handled with care. Their equipment suite features Air Ducts, Air Scrubbers, Dry Ice Blasting, and advanced drying technology to remove moisture efficiently while protecting indoor air quality. For damaged interiors, they perform Walls Or Ceilings repairs, hardwood and wood floor restoration, and general carpentry as part of Residential Water Damage Restoration and Commercial Water Damage Restoration projects. They also offer temporary repairs, board ups, and portable fencing to secure sites during ongoing work or weather events.

The team collaborates closely with insurance adjusters and handles Insurance Claims with a focus on accuracy and transparency. Transparent, itemized invoicing is part of their standard practice, including detailed documentation of consumables and materials. Customer service is a core strength, with project coordinators and managers guiding clients through scheduling, progress updates, and milestones. Their scope extends to specialty services such as Electronics Recovery, Musical Instruments recovery, Art Restoration, and Vital Document Recovery, ensuring precious or irreplaceable items receive professional care. For large or commercial properties, they support Commercial Buildings, Commercial Property, and Disaster Recovery planning, along with Facility Maintenance and risk assessments to reduce future incidents.

Fire & Water Damage Recovery prides itself on a customer-centered approach, aiming to transform stressful losses into manageable projects. With a focus on clear communication, detailed progress documentation, and reliable timelines, the company strives to deliver high-quality restoration that returns properties to pre-loss conditions while maintaining the dignity and value of the items affected. Their work encompasses not only remediation but also remediation-related cleanup and repair, including odor removal, fire and smoke damage restoration, and comprehensive cleaning of affected spaces. The business emphasizes a “do what it takes” attitude combined with professional standards, ensuring clients feel supported from initial contact through final wrap-up.

Water Damage Restoration Service

Professional Water Damage Restoration Service by Fire & Water Damage Recovery in San Leandro, CA. Fast moisture mitigation, structural drying, mold prevention, and complete cleanup to restore safety and value to your home or business.

Blast Cleaning Service

Blast Cleaning Service for Fire & Water Damage Recovery in San Leandro, CA offers fast, thorough surface cleaning and restoration, removing soot, debris, and contaminants to restore safety and appearance after emergencies.

Demolition Contractor

Professional Demolition Contractor in San Leandro, CA, specializing in safe, efficient debris removal, structural teardown, and pre-remediation prep for fire and water damage recovery. Licensed, insured, and committed to rapid, compliant cleanup.

Fire Damage Restoration Service

Professional Fire Damage Restoration Service in San Leandro, CA by Fire & Water Damage Recovery. We restore structure, remove smoke odor, and rebuild safely with rapid, thorough cleanup, debris removal, and remediation to bring your home back to pre-fire condition.

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