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Flood Pro

Flood Pro, a Water Damage Restoration Service in Capistrano Business Center, San Juan Capistrano, CA, offers comprehensive restoration solutions. Located at 27132 Paseo Espada with extensive service coverage.

Water Damage Restoration Service at 27132 Paseo Espada in San Juan Capistrano, CA 92675

Operational
★★★★☆
Rating: 4.3 based on 32 reviews
Address: 20472 Crescent Bay Dr #106, Lake Forest, CA 92630
Located in: Capistrano Business Center
Phone: 19493535967
Emails:
Lind Aponte (Vice President) - [email protected]
Fair Restoration (Owner) - [email protected]
Employees: 25
Hours:
Monday 7AM-5PM
Tuesday 7AM-5PM
Wednesday 7AM-5PM
Thursday 7AM-5PM
Friday 7AM-5PM
Saturday Closed
Sunday Closed
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Flood Pro

Flood Pro Services

Burst Pipes

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Burst Pipes is a service that detects and fixes sudden pipe breaks in homes or buildings, preventing water damage. It involves locating the burst, shutting off water supply, repairing or replacing damaged pipes, and testing for leaks to restore safe water flow.

Contractor Services

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Contractor Services connects clients with skilled professionals for project-based work, handling tasks like planning, execution, and management from start to finish, including budgeting, scheduling, and quality control to deliver a completed job.

Custom Carpentry

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Custom Carpentry is a skilled service that builds and installs made-to-measure wood elements for homes and spaces, including cabinets, shelves, trim, stair parts, and furniture, tailored to your exact measurements, style, and needs.

Disaster Strikes

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Disaster Strikes is a service that helps communities prepare for, respond to, and recover from emergencies by providing rapid planning, coordination, and resources to minimize impact and speed up recovery after a disaster.

Drywall Repairs

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Drywall Repairs is fixing holes, cracks, and damaged panels in walls or ceilings; it involves patching, smoothing, priming, and repainting to restore a smooth, seamless surface.

Emergency Repairs

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Emergency Repairs is a fast, on-demand service that quickly fixes urgent home or building problems—like leaks, power outages, or roof damage—so safety and function are restored as soon as possible, often with priority scheduling and rapid on-site assessment.

Emergency Response

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Emergency Response is a service that quickly detects and acts on urgent safety or medical events, coordinating responders, providing immediate aid, and guiding on-site actions until professionals take over. It covers alarms, communication, and rapid incident management.

Final Restoration

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Final Restoration is a service that helps restore damaged or aged items to their original or best possible condition, using cleaning, repairs, and protective finishing to preserve value and appearance.

Flood Repair

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Flood Repair is a service that helps restore buildings after water damage, drying out spaces, removing standing water, checking for mold, and fixing damaged walls, floors, and ceilings to make the home safe and livable again.

Flood cleanup

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At Flood Pro, we specialize in flood damage cleanup. Our technicians are equipped with the latest scientific methods and training to address water damage efficiently. We swiftly assess the situation and determine the most expedient approach to drying your property, ensuring minimal disruption and co

Flood restoration

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At Flood Pro, we specialize in comprehensive flood restoration services. Our expert technicians utilize the latest scientific methods and advanced training to effectively manage water damage.

General Contracting Services

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General Contracting Services means managing and coordinating construction projects from start to finish, including planning, hiring trades, scheduling, overseeing work, handling permits, and ensuring quality, safety, and on-time completion for homes or buildings.

Health Services

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Health Services is a community program that provides medical care, screenings, and advice to help people stay well. It involves doctor visits, tests, vaccines, counseling, and referrals to specialists as needed.

Hepa Filtration

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Hepa Filtration is a service that uses high-efficiency filters to clean air or liquids by trapping tiny particles, dust, and allergens. It involves testing, installing, and maintaining specialized filters to improve air or water quality in homes or facilities.

Hepa Vacuuming

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Hepa Vacuuming is cleaning that uses a high-efficiency particulate air (HEPA) filtered vacuum to trap dust and tiny particles, removing allergens and contaminants from floors, furniture, and surfaces with precise suction and sealing to prevent spread.

Home Inspections

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Home Inspections are professional assessments of a property’s condition, checking its structure, systems, and safety features. Inspectors look for defects, needed repairs, and potential issues to help buyers, sellers, or owners make informed decisions.

Home Water Damage

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Home Water Damage is a service that helps you deal with water problems in your house, including assessing the damage, stopping leaks, drying and dehumidifying, cleaning up mud or soot, and restoring floors, walls, and belongings to prevent further issues.

Insurance Claims

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Insurance Claims is the process of filing a request with an insurer after a loss to get compensation for damages or expenses covered by a policy. It involves reporting the event, providing details and documentation, and the insurer reviewing and paying where covered.

Leaking Pipes

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Leaking Pipes is a service that detects and fixes water leaks in pipes, valves, or fittings, stopping drips, reducing waste, and preventing damage. It involves inspection, locating the leak, repairing or replacing faulty sections, and testing for a seal.

Leaky Pipes

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Leaky Pipes is a hands-on service that helps you locate, diagnose, and fix water leaks in plumbing. It involves assessment, leak detection, repair planning, and cost-estimate guidance to reduce water waste and prevent damage.

Mold Buildup

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Mold Buildup is a service that identifies, inspects, and removes mold growth in buildings, preventing moisture-related damage. It involves moisture control, mold testing, containment, cleaning, and recommendations to prevent future recurrence.

Mold Control

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Mold Control is a service that detects, prevents, and removes mold growth in buildings, using inspections, moisture management, cleaning, and remediation to improve indoor air quality and protect structures.

Mold Exposure

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Mold Exposure helps identify and manage health issues caused by mold in homes or workplaces. It explains common sources, symptoms, and steps to reduce mold, test for contamination, and prevent future growth in simple, practical terms.

Mold Inspections

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Mold Inspections are professional checks of a building to find signs of mold, moisture, and hidden damage. Inspectors look for leaks, test air and surfaces if needed, and provide recommendations to remove mold and prevent it from returning.

Mold Mitigation

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Mold Mitigation is the process of removing mold growth from a home or building and fixing the moisture problem that caused it, including containment, cleaning surfaces, drying affected areas, sanitizing, and preventing future mold by fixing leaks and drying quickly.

Mold Remediation Services

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Mold Remediation Services clean up and remove mold from homes or buildings, fix moisture issues, safely contain spores, and restore air quality with cleaning, deodorizing, and repairs to prevent future growth.

Mold Removal Services

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Mold Removal Services help identify and safely remove mold from homes or buildings, clean affected areas, fix moisture problems, and prevent recurrence with proper ventilation and remediation steps.

Mold Specialist

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Mold Specialist is a service that tests, inspects, and removes mold in homes or buildings, checks for moisture sources, uses safety gear, and provides remediation plans to prevent future growth and ensure a healthier indoor environment.

Mold cleaning

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Controlling moisture is essential to preventing mold. Mold can start growing within 48 hours in damp building materials and doesn't need direct light to thrive. Even minor leaks can cause significant damage.

Mold damage restoration

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Mold damage restoration is a crucial process for maintaining a safe and healthy environment. Mold can start growing within 48 hours in damp areas and can spread quickly, often without being detected.

Mold inspection

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Flood Pro can professionally address and remove mold growth following EPA guidelines for mold remediation. These guidelines may include negative air containment, HEPA filtration units, material removal, detailed sanding, HEPA vacuuming and treatment with disinfectants to clean the area.

Mold mitigation

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Mold mitigation involves identifying and addressing moisture sources to prevent mold growth. Professionals contain the affected areas, remove mold safely, and thoroughly dry and repair the space. Following strict guidelines, they ensure a healthy environment and prevent future mold issues.

Mold remediation

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Mold remediation involves identifying and fixing moisture sources, containing affected areas, and safely removing mold. Professionals follow strict guidelines to clean, dry, and restore spaces, ensuring mold is eliminated and future growth is prevented, maintaining a safe environment.

Pipe Broke

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Pipe Broke is a service that helps identify, assess, and fix leaks in water pipes, from detecting the problem to repairing and testing the system to prevent future water damage.

Plumbing Leak

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Plumbing Leak is a service that detects and repairs water leaks in pipes, fixtures, or appliances, preventing water damage. It involves locating the leak, assessing severity, and fixing pipes or components to stop the leak and restore proper water flow.

Property Damage

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Property Damage is a service that helps assess, document, and process claims for damage to someone’s property, such as from accidents or vandalism, including repairs, costs, and insurance or legal steps to recover losses.

Repair And Construction

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Repair And Construction is a service that fixes and builds structures, including repairing damage, upgrading facilities, renovating rooms, and constructing new parts to improve safety, usability, and value for homes or businesses.

Restoration And Repair

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Restoration and Repair is a service that fixes and restores items to good condition, repairing damage, cleaning, and renewing surfaces, parts, or materials to return them to their original look and function.

Roof Leaks

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Roof Leaks is a service that finds and fixes water leaks in your roof, inspecting shingles, flashing, and seals, then repairing or replacing damaged parts to stop dripping and prevent water damage inside your home.

Sewage Backups

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Sewage Backups is when wastewater from drains or sewers flows back into a home or business due to blockages or damage. It involves contaminated water, potential odors, cleanup, sanitation, and repairs to restore safe plumbing and prevent future incidents.

Sewage Cleanup

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Sewage Cleanup is a service that removes and treats wastewater backup and sewage spills from buildings, sanitizing affected areas, removing contaminated materials, and restoring safety and cleanliness using specialized equipment and protective gear.

Sewage Damage

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Sewage Damage is a service that cleans and repairs properties damaged by sewage spills, removing contaminated water, sanitizing surfaces, drying areas, and restoring safety and functionality for homes or businesses.

Sewage cleanup

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Sewage damage can be catastrophic due to unforeseen damage. What may appear to be clear clean water can contain pathogens, viruses and harmful bacteria. It is one of the most extreme water situations a homeowner can experience.

Slab Leaks

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Slab Leaks are leaks that occur in pipes buried under a concrete floor. They cause hidden water loss, dampness, higher bills, and potential structural damage, and involve diagnosing the leak, locating it, and repairing or replacing the affected pipes.

Structural Damages

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Structural Damages is a service that assesses buildings for cracks, shifts, or failures, identifying safety risks and required repairs. It involves inspections, measurements, reporting, and recommendations to restore integrity and prevent further damage.

Structural Leak Detection

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Structural Leak Detection is a service that finds water leaks inside walls, floors, and foundations using test methods and sensors. It involves locating the leak source, assessing damage, and guiding repairs to prevent further moisture and mold.

Toilet Overflow

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Toilet Overflow is a cleaning and repair service that fixes clogged or overflowing toilets, clears blockages, and restores proper drainage in homes or businesses, often including inspection, preventive tips, and minor repairs to prevent future spills.

Urgent Restoration

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Urgent Restoration is a fast, on-site service that quickly assesses and repairs damaged buildings, homes, or belongings after emergencies like floods, fires, or storms, prioritizing safety, temporary fixes, and rapid restoration to minimize downtime.

Water Damage Cleanup

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Water Damage Cleanup is a service that removes excess water from flooding or leaks, dries and sanitizes rooms, and restores damaged belongings and structure to prevent mold and further harm.

Water Damage Emergency

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Water Damage Emergency is a fast-response service that stops leaks, removes water, dries and sanitizes affected areas, and repairs or restores your space after flooding or plumbing failures to prevent further damage.

Water Damage Mitigation

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Water Damage Mitigation is the quick action to prevent further damage after a flood or leak. It includes stopping the source, removing excess water, drying and dehumidifying, cleaning and sanitizing, and monitoring to ensure structure and belongings are safe.

Water Damage Mold Repairs

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Water Damage Mold Repairs is a service that stops moisture problems, removes mold, and restores damaged areas after leaks or floods. It involves inspection, containment, cleaning, drying, and repair to prevent health risks and future damage.

Water Dripping

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Water Dripping is a simple service that tests or demonstrates dripping water in a controlled setup, focusing on timing, flow, and sound to study leaks, rhythm, or water behavior for educational demos or basic leak detection practice.

Water Extraction,

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Water Extraction is a service that removes or retrieves water from a site, such as after floods or leaks. It involves pumping out water, drying surfaces, and assessing damage to prevent mold and restore normal conditions.

Water Heater

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Water Heater is a service that provides hot water by heating it in a tank or on demand. It involves installing, maintaining, and repairing the heater, checking temperatures, and ensuring safe, efficient hot water supply for baths, showers, laundry, and dishes.

Water Intrusion

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Water Intrusion is a service that detects and documents unexpected water entry into a building, often from leaks, floods, or structural issues, and includes assessment, moisture measurement, and remediation planning to prevent damage and mold.

Water Leak Detection

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Water Leak Detection is a service that finds hidden leaks in pipes, faucets, and appliances using sensors and monitoring to detect unusual moisture or flow, then notifies you and helps prevent damage or wasted water.

Water damage-related cleanup & repair

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We are the Water Damage Specialists. Our technicians are trained in the most advanced and up-to-date scientific approach to water damage. We will quickly assess the situation and determine the fastest way of drying your property, saving you time and money.

Water damage-related mold removal

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Water damage-related mold removal involves identifying moisture sources, containing affected areas, and safely removing mold. Professionals use advanced techniques to dry and restore spaces, preventing further mold growth and ensuring a safe, healthy environment.

Water removal

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We are the Water Removal Specialists. Our technicians are trained in the most advanced and up-to-date scientific methods for addressing water damage. We quickly assess the situation and determine the fastest way to dry your property, saving you time and money.

Flood Pro Reviews

Steve Crane
Steve Crane
1 ★☆☆☆☆
Terrible service and zero urgency to respond. This company is a complete disaster. They came out 2 months ago when we had a ceiling leak and cut a huge hole in our ceiling without permission in one area and then could not figure out how to get to the second area where the leak was which is mind blowing because I was able to get to area with a latter. All they did was give excuses about having to go over the plan on how to address the issue with the CEO of the company and that was the same excuse given every time I called of emailed. They ultimately stopped responding and left a giant hole in our ceiling for Thanksgiving, Christmas and New Years which is unacceptable and completely unprofessional. I believe the office persons name is Matt and he should be ashamed of how he lied to me about getting back to me with the next steps after they “spoke to the CEO” you should not be in business if you do this type of things to clients and the fact you didn’t have the decency to call back and give me any update is ridiculous. This company basically cut a hole in my ceiling and ghosted me after doing so. I would not trust this company to do any work on your mom because they may do the same thing to you. The Yelp page was very telling when I read complaints and how every single complaint was met with defensive responses basically not taking any responsibility for the situation you put homeowners in. I will be reporting you to the Better Business Bureau for what you did to our home and to all potential clients I would not give these people a chance to do what they did to me. It’s now January 7th and this company still has not responded to what they did in November. I added photos of how they left our home and again I never gave them permission to cut a giant hole in the ceiling and certainly did not expect a company to never show back up to finish the work after telling me somebody would contact me after they cleared next steps with there owners. If I could give you a 0 or -10 I certainly would.
Ramona Godines
Ramona Godines
5 ★★★★★
I had a 30 year bathroom that needed to be completely re-done to accommodate my mother's needs.Matt and his team came in and assessed the bathroom, came up with some ideas and I came up with mine they began the work next week. They were very time efficient and the workers were very trusting, pleasant, organized, amd worked clean. I liked that if we ran into any changes they always made sure I was contacted to make sure it was OK. The bathroom turned out amazing! My mom is 80 years old and needs help sometimes. They made it so accommodating she is able to do everything herself now. The bathroom looks like an upscale hotel bathroom! I can not say enough about the amazing job Matt Puccio and his team did! I would highly recommend Flood Pros for all types of restoration work!
kirstin gettle
kirstin gettle
5 ★★★★★
I would give more than 5 stars if it was possible! Flood Pro was amazing from start to finish. Communication was spot on. They finished flooring in two bedrooms and a bathroom remodel due to a leak in record time! Flood Pro was very accommodating to our families work schedule which helped take the stress out on my end. Big shout out to Paul, Chuck, Matt, Vince and all the guys. Definitely recommend them.
jerry barnes
jerry barnes
5 ★★★★★
Flood Pro did a great job for us. We had a major slab leak that essentially flooded the entire downstairs of our condo. We had to remove the kitchen cabinetry, basically all of the downstairs flooring, toilet and vanity from the downstairs powder room and the walls had to be opened up and dried out. What a mess! Our homeowners association had picked Flood Pro’s to do the remediation, but it was up to us who we were going with to put everything back together. We elected to stay with Flood Pros for the rebuilding and I am glad we did. All of the people we encountered, Matt, Paul, Allison, and others were very professional and kind and deserve shout outs! Vince and his team that did much of the renovations were wonderful as well. Hopefully we will not need their services anytime soon… But if we did, I would choose Flood Pro’s again!
Dean Conzaman
Dean Conzaman
5 ★★★★★
Unbelievable professionalism from the day they came and see the damage to the the final walk thru. Their work is craftsman like with amazing attention to detail. They finished 1 week ahead of schedule. We felt confident and safe in their hands throughout slab leak restoration. Really quality people.
It's Jen
It's Jen
5 ★★★★★
As a Portfolio Community Manager, I cannot recommend this vendor enough. Matt August and Brian Millager have been such blessings to one of my communities that is plagued by slab leaks due to old pipes. They have gone above and beyond, and work with my homeowners, tenants, and the Board of Directors to provide excellent customer service and the highest quality work in remediation. They constantly have my back and my community's back and I cannot imagine working with another remediation company. Please give them a shot, they are quick, clean, and will get the job done swiftly. They will abide by all the Community rules as well, they will not dump construction materials into Association Dumpsters, etc. They will take care of you.
steve bird
steve bird
5 ★★★★★
Matt and his team are awesome. They came out on a Saturday and again on a Sunday when we had an emergency. Then they worked several more days over the Christmas holiday to get everything back to normal. At all times Matt kept us updated on progress and issues. I couldn’t recommend FloodPro more
Patti Byrne
Patti Byrne
5 ★★★★★
I have worked with Flood Pro for several years. I very much appreciate the working relationship we have and highly recommend them. I always get a fast response and the work they do is awesome!
Denise Yota
Denise Yota
5 ★★★★★
I reached out to Matt and his company because I wanted to understand the process of water restoration. The water restoration company that we hired to take care of the water heater burst in our rental home was not moving forward with drying or cleaning the area. Every time I asked them if they were going to dry the area they would throw out the scary “Mold” word. They said they could not dry out the area because of this. They did not open up the walls or remove the wet building materials to begin the mitigation process and instead let the home sit with the dehumidifiers running for over a week. Matt took the time to explain things to us through numerous emails so we could understand the steps of the mitigation process. He helped educate my husband and I on what should have happened and gave us the name of an air quality specialist, which helped things move forward. The air quality specialist intervened on our behalf and within a day our situation changed and the water restoration company finally began the mitigation process. Although we did not go with Flood Pro because our rental home was outside the area they serviced (Temecula), Matt and the air quality specialist’s knowledge was invaluable. Without Matt’s help we would still be sitting in a wet mess. If our rental home was in Orange County we would have gone with Flood Pro in a heartbeat. Matt truly cares about people. He went out of his way to help us. He has good character, is trustworthy, and very professional. We would highly recommend Matt and his company Flood Pro. Thank you so much for your help Matt!
Robyn Cole
Robyn Cole
5 ★★★★★
I highly, HIGHLY recommend Flood Pro. My experience with them began with a tree root infiltration of my sewage pipes. They were so great at remediating the problem that I asked them to totally gut and remodel the affected bathroom. That process was so smooth, hubby and I hired them to remodel the rest of our 1200 square foot townhome. Flood Pro's prices are fair, they are responsive, and only quality work is delivered. Tyler and Vince, I cannot sing your praises high enough. We love our home, thanks to you!!
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About Flood Pro

Flood Pro is a reputable water damage restoration service located at 27132 Paseo Espada in the Capistrano Business Center of San Juan Capistrano, CA 92675. Serving both residential and commercial clients, Flood Pro emphasizes comprehensive building restoration and disaster response to minimize damage and restore facilities to their pre-loss condition. The company operates with a team of skilled professionals who specialize in water damage restoration, mold mitigation, and structural repairs, offering a broad spectrum of services designed to address every phase of a project from initial assessment through final restoration. Flood Pro positions itself as a full-service contractor capable of handling emergency repairs, water extraction, drywall repairs, and custom carpentry necessary to return spaces to usable, safe conditions. The firm also provides health-conscious restoration practices, including HEPA filtration and HEPA vacuuming, to reduce airborne contaminants during and after remediation work. Located within Capistrano Business Center, Flood Pro is staffed to respond promptly to emergencies and to coordinate with insurance providers for efficient claims processing, making the restoration process smoother for property owners and managers alike. The company’s service offerings extend to flood cleanup and flood restoration, sewage cleanup and sewage damage remediation, and structural damage repairs, ensuring that after a crisis, clients experience a clear, organized plan and steady communication throughout the project lifecycle. In addition to emergency response, Flood Pro delivers long-term solutions such as final restoration, general contracting services, repair and construction, and property damage management, enabling a seamless transition from mitigation to reconstruction. The team’s expertise covers a wide range of damage scenarios, including burst pipes, slab leaks, leaking pipes, roof leaks, and toilet overflows, with a focus on thorough drying, moisture control, and mold remediation when needed. With a commitment to client satisfaction, Flood Pro emphasizes transparent project management, timely updates, and adherence to safety and industry standards, ensuring that homes and businesses recover quickly and reliably after water, fire, or structural incidents. The company also highlights its capacity to handle health-related concerns during remediation, including mold inspections, mold mitigation, mold remediation services, and mold removal, to protect occupants’ well-being throughout the process. Flood Pro’s integrated approach combines restoration and repair with rebuilding expertise, enabling it to deliver cohesive, end-to-end solutions for property damage scenarios of varying complexity. By combining emergency response with comprehensive restoration capabilities, Flood Pro aims to restore normalcy for clients while maintaining professional integrity and a strong focus on quality workmanship.

Building Restoration Service

Flood Pro in San Juan Capistrano, CA offers expert building restoration services to repair and rehabilitate flood-damaged homes and businesses, using advanced drying, mold remediation, and reconstruction techniques for fast, reliable recovery.

Fire Damage Restoration Service

Fire Damage Restoration Service by Flood Pro in San Juan Capistrano, CA — expert fire cleanup, odor removal, soot and smoke damage repair, and complete home reconstruction with fast, reliable restoration to return your home to pre-fire condition.

Water Damage Restoration Service

Water Damage Restoration Service by Flood Pro in San Juan Capistrano, CA offers rapid water extraction, thorough drying, mold remediation, and restoring structure and contents to pre-loss condition with professional, certified technicians and 24/7 emergency response.

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