H&L Restoration

H&L Restoration Reviews

Leo Poon

5 ★★★★★

I’ve worked with Casaundra and Todd for property management and water-damage remediation, and they are truly exceptional. Their professionalism, expertise, and responsiveness stand out in every project. They’ve handled everything for us—from small, straightforward remediation jobs to an extremely challenging 13-unit apartment building fire where the sprinkler system caused significant water damage. Their ability to manage large-scale disasters with precision and calm is remarkable. Casaundra is especially impressive when it comes to navigating insurance requirements and claims. She knows exactly what documentation is needed, how to communicate with adjusters, and how to move the process forward efficiently. Her knowledge saved us time, stress, and unnecessary costs. If you need a team that is reliable, experienced, and genuinely cares about doing the job right, look no further. Highly recommended!

About H&L Restoration

H&L Restoration is a premier Water Damage Restoration Service located at 210 San Jose Ave, San Jose, CA 95125. This trusted team serves homeowners, property managers, and commercial clients with a comprehensive range of restoration services designed to recover spaces from water-related incidents quickly and effectively. The company emphasizes a calm, methodical approach to every project, ensuring that clients feel informed and confident as work progresses from initial assessment through final repair. H&L Restoration understands that water damage can disrupt daily life and business operations, and their goal is to restore normalcy with minimal downtime and disruption.

With a focus on categories and services that address both immediate needs and long-term resilience, the team offers full-service Water Damage Restoration, including water extraction, structural drying, mold mitigation, deodorization, and sanitation. They prioritize precise moisture mapping, the use of advanced drying equipment, and meticulous documentation to support insurance claims and project transparency. The staff collaborates closely with property owners and managers to tailor remediation plans that fit the scope of damage, budget, and timeline, ensuring each phase is logged, communicated, and executed to high standards.

H&L Restoration also highlights its commitment to safety, following industry best practices and local regulations to protect occupants and preserve building materials where possible. Their process typically begins with rapid emergency response, securing the site to prevent further damage, identifying hidden moisture sources, and planning a structured remediation strategy. The team emphasizes careful dehumidification, controlled drying cycles, and continual monitoring to achieve thorough drying without compromising integrity. In addition to remediation, they provide guidance on preventative measures and restoration options to help property owners reduce future risk.

Customer feedback reflects a reputation for professionalism, expertise, and dependable service. Case examples include managing a wide spectrum of projects—from small, straightforward remediation jobs to complex, multi-unit disasters—handled with precision and composure. Clients frequently commend the team for navigating insurance requirements and claims, including documenting needed information, communicating with adjusters, and moving processes forward efficiently. The combination of technical skill, reliable communication, and genuine care for doing the job right contributes to ongoing client satisfaction and strong recommendations. H&L Restoration welcomes inquiries from homeowners, property managers, and businesses seeking a partner who can deliver effective water damage solutions with accountability and care.

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