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ServiceMaster Restoration by Ideal Group

ServiceMaster Restoration by Ideal Group provides expert water damage restoration in Hayward, CA, with comprehensive recovery services. Located at 27736 Industrial Blvd, Hayward, CA 94545.

Water Damage Restoration Service at 27736 Industrial Blvd in Hayward, CA 94545

Operational
★★★★★
Rating: 4.7 based on 48 reviews
Address: 27736 Industrial Blvd, Hayward, CA 94545
Phone: 15103451424
Emails:
Adam Mccoy (Sales Business Development) - [email protected]
Angie Andrew (Account Manager) - [email protected]
Bill Meeker (Controller) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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ServiceMaster Restoration by Ideal Group

ServiceMaster Restoration by Ideal Group Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a round-the-clock service that quickly detects and responds to urgent incidents, prioritizes safety, mobilizes help, and coordinates responders and resources to minimize damage and downtime, anytime, anywhere.

24/7 Availability

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24/7 Availability means we are open and ready to help at any time, day or night. It involves around-the-clock access to support, services, or systems, fast responses, and continuous monitoring to handle issues as soon as they arise.

Air Filter

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Air Filter is a service that cleans air by removing dust, allergens, and pollutants using filters. It involves inspecting the system, installing or replacing filters, testing airflow, and ensuring the space stays fresh and healthy.

Air Movers

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Air Movers is a service that uses fans and equipment to move, dry, or ventilate air in a space, helping with cooling, drying after spills, or improving air quality by circulating fresh air and removing moisture or odors.

Air Scrubbers

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Air Scrubbers are devices that filter and clean indoor air by removing dust, pollutants, and odors. They use filters and sometimes chemical reactions or UV light to improve air quality in homes or workplaces.

Basement Flooding

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Basement Flooding is a service that helps prevent and fix water from entering basements, including identifying sources, installing pumps or sump systems, sealing cracks, and offering drainage improvements to keep your basement dry and safe.

Broken Pipe

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Broken Pipe is a service that helps diagnose and fix network connection drops by monitoring data flows, identifying where a connection breaks, and guiding or automating steps to restore and stabilize the link.

Burst Pipes

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Burst Pipes is a service that detects, locates, and fixes broken water pipes to prevent leaks and water damage, often involving shut-off, drainage, pipe repair or replacement, and restoring normal water flow with quick, efficient plumbing fixes.

Ceiling Fixtures

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Ceiling Fixtures are lights and supports installed on the ceiling to brighten a room. They include ceiling-mounted lights, fans, or decorative fixtures, and involve choosing a style, ensuring proper wiring, mounting securely, and safe electrical connections.

Clean Carpets

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Clean Carpets is a service that uses equipment and cleaners to remove dirt, stains, and odors from carpets, restoring softness and appearance. It involves pre-inspection, vacuuming, treating stains, deep cleaning, and sometimes deodorizing and protection.

Cleaning And Sanitizing

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Cleaning and sanitizing is the process of removing dirt, germs, and grime from surfaces, then using approved methods or products to kill remaining bacteria and reduce contamination, making spaces safer and more hygienic.

Cleaning Equipment

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Cleaning Equipment is tools and devices used to clean spaces and objects, such as brooms, mops, vacuums, brushes, and cleaning solutions, for scrubbing, wiping, sweeping, and sanitizing floors, surfaces, and areas efficiently.

Cleaning Up Water Damage

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Cleaning Up Water Damage is a service that removes water, dries and dehumidifies rooms, and fixes damaged structures. It includes inspecting for moisture, removing standing water, drying surfaces, preventing mold, and restoring rooms to normal condition.

Commercial Disaster

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Commercial Disaster is a service that helps businesses plan for and respond to emergencies, minimize financial loss, and regain operations quickly after events like fires, floods, or cyberattacks, using ready-made templates and expert guidance.

Contaminated Water Cleanup

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Contaminated Water Cleanup is a service that removes hazardous substances from polluted water and restores safety. It involves assessing contamination, extracting contaminants, treating water, and testing to meet safety standards for drinking, irrigation, or industrial use.

Deep Cleaning

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Deep Cleaning is a thorough cleaning service that targets typically overlooked areas, removing built-up dirt, dust, and grime. It usually includes deep scrubbing, sanitizing bathrooms and kitchens, washing windows, vents, and detailed dusting and baseboard cleanup.

Detailed Cleaning

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Detailed Cleaning is a thorough housekeeping service that cleans every area of your space, including corners and hard-to-reach places. It involves dusting, scrubbing, polishing, sanitizing, and organizing to leave rooms spotless and refreshed.

Disaster Cleanup Services

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Disaster Cleanup Services is a professional service that quickly handles damage from events like floods, fires, or storms, including assessing damage, removing debris, cleaning and sanitizing areas, and coordinating repairs to restore safe, livable conditions.

Disaster Remediation Services

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Disaster Remediation Services help clean up and restore homes or buildings after damage from events like floods, fires, or storms. They assess the damage, remove hazards, dry and mold-proof, restore limits, and work with insurers to return the property to safe, livable condition.

Disaster Repair

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Disaster Repair is a service that helps restore homes or businesses damaged by events like floods, fires, or storms. It involves assessment, debris cleanup, water extraction, drying, structural repairs, and coordinating with insurance to return the property to safe, livable condition.

Disaster Restoration And Cleaning Services

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Disaster Restoration And Cleaning Services helps fix and clean homes or buildings after events like floods, fires, or storms. They assess damage, remove water or debris, dry and sanitize, repair where needed, and restore the space to safe, livable condition.

Disaster Strikes

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Disaster Strikes is a practical training and simulation service that helps teams prepare for emergencies, respond quickly, and recover. It includes scenario drills, checklists, and guidance to build resilience and coordinate actions during crises.

Drywall Repair

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Drywall Repair fixes holes, dents, or cracks in walls and ceilings. A technician cleans, patches, sands smooth, and primes/paints so the surface looks like new, restoring strength and appearance with minimal disruption.

Electrical Service

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Electrical Service provides safe and reliable electrical work for homes or businesses, including installing, maintaining, and repairing wiring, outlets, panels, and lighting to meet safety standards and keep electrical systems working smoothly.

Eliminate Mold

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Eliminate Mold is a service that detects, removes, and treats mold growth in homes or buildings to improve air quality and prevent damage, using assessment, containment, cleaning, and prevention steps.

Emergency Cleanup

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Emergency Cleanup is a rapid response service that safely removes hazardous messes after incidents such as water or fire damage, spills, or accidents. It involves assessment, containment, cleaning, sanitizing, deodorizing, waste disposal, and restoring the area to a safe, usable state.

Emergency Disaster Restoration

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Emergency Disaster Restoration is a rapid-response service that helps recover and restore homes or facilities after disasters like fire, flood, or storm. It assesses damage, removes hazards, cleans debris, dries and preserves belongings, and repairs structure to safety and livability.

Emergency Fire Cleanup

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Emergency Fire Cleanup is a rapid service that helps homes and businesses recover after a fire by safely removing smoke and soot, cleaning water damage from firefighting, sanitizing areas, and restoring structure and contents to prevent further damage.

Emergency Restoration

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Emergency Restoration is a service that quickly repairs damage from events like fires, floods, or storms, stopping further harm, drying and cleaning affected areas, assessing safety, and restoring essential utilities and structure as fast as possible.

Extreme Cleaning

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Extreme Cleaning is a thorough cleaning service that tackles tough dirt and clutter, using powerful equipment and methods to deep-clean homes or spaces, restore surfaces, remove grime, and leave the area spotless in a shorter, intensive session.

Fire Damage Restoration

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ServiceMaster by Frontline provides trusted fire damage restoration in Hayward, CA. Our team responds fast to clean, repair, and restore homes and businesses after a fire, helping you recover quickly with expert care and attention to detail.

Fire Odor Removal

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ServiceMaster by Frontline offers advanced fire odor removal in Hayward, CA. Using proven techniques, we eliminate stubborn smoke odors from your home or business, restoring fresh, breathable air and peace of mind.

Fire damage cleanup & repair

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Fire damage cleanup and repair in Hayward, Fremont, and San Jose, CA removes soot, smoke residue, and odors while restoring structural damage. Our team helps stabilize your property and guide recovery after residential or commercial fires.

Floor Cleaning

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Floor Cleaning is a service that removes dirt, dust, and stains from floors using sweeping, mopping, and sometimes vacuuming or buffing to restore shine and keep spaces clean and safe.

Full Reconstruction

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Full Reconstruction is a service that restores a damaged or missing item to its original form, using detailed planning, expert techniques, and precise measurements to rebuild structure, appearance, and function as closely as possible to the original.

Full Water Damage

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Full Water Damage is a service that assesses, stops, and repairs water-related issues in homes or buildings, including drying out spaces, removing moisture, repairing damaged materials, and restoring structure and finishes to prevent further harm.

General Contracting

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General Contracting is a service that oversees building projects, coordinating skilled trades, scheduling, budgeting, and ensuring quality and safety from start to finish, so clients get their construction work completed smoothly.

Hazardous Materials

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Hazardous Materials is a service that handles dangerous substances, ensuring safe handling, storage, transport, and disposal. It involves risk assessment, containment, compliance with regulations, training, and emergency response planning.

Home Water Damage

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Home Water Damage is a service that helps fix water-related problems in houses, including detecting leaks, stopping further damage, drying out affected areas, cleaning up, and restoring floors, walls, and finishes to their normal condition.

Kitchen And Bathroom

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Kitchen And Bathroom is a home renovation service that updates and installs kitchens and bathrooms, including cabinets, countertops, sinks, plumbing, tiling, and finishes to improve style, function, and value.

Medical Facilities

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Medical Facilities is a service that helps you find and understand local clinics, hospitals, and urgent care options, including services offered, hours, and contact information, so you can get the right care when you need it.

Mitigation Services

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Mitigation Services helps reduce risk and damage by identifying hazards, planning preventive steps, and implementing actions to lessen impact during emergencies or disasters. It involves assessment, planning, and mitigation measures like engineering controls, policy updates, and training.

Mold Damage And Infestation

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Mold Damage And Infestation is a service that detects, removes, and cleans up mold growth, stops moisture, cleans affected areas, and prevents future mold by addressing leaks and humidity to keep your home safe and healthy.

Mold inspection

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Professional mold inspection services in Hayward, Fremont, and San Jose, CA identify hidden moisture and mold growth affecting indoor air quality. We assess affected areas and recommend safe remediation to protect your home or business.

Natural Disasters

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Natural Disasters is a service that describes events like earthquakes, floods, hurricanes, and wildfires. It explains what happened, where and when it occurred, the impact on people and property, and how to stay safe or respond effectively.

Odor Control Services

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Odor Control Services help reduce and manage unpleasant smells in buildings or industrial settings using methods like filtration, ventilation, deodorizing agents, and systematic odor assessment to improve air quality and comfort.

Odor Removal Services

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Odor Removal Services clean and refresh spaces by removing unwanted smells. They identify odor sources, use specialized cleaning techniques and products, and may treat air and surfaces to leave rooms smelling fresh and more comfortable.

Ozone Generator

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An ozone generator is a device that creates ozone gas to purify air or water by breaking down odors, bacteria, and contaminants. It uses electrical current to convert oxygen into ozone, then safely treats the target area or substance.

Ozone Generators

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Ozone Generators produce ozone gas to disinfect, deodorize, and purify air or water. They convert oxygen into ozone using electrical energy, often for treating spaces, rooms, or equipment, while requiring proper safety measures due to ozone’s health effects.

Pack-Out Services

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Pack-Out Services is a service that carefully packs and protects your belongings for storage or moving, organizing items, labeling boxes, and handling fragile or valuable items to ensure safe transport and efficient unloading at the destination.

Packout Services

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Packout Services is a professional team that carefully collects, inventories, packs, and loads your belongings for moves, relocations, or storage, ensuring items are protected, documented, and ready for transport with efficient handling and clear coordination.

Post Construction Cleaning

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Post Construction Cleaning is a service that removes dust, debris, and leftover materials after a building or renovation, then cleans floors, surfaces, fixtures, and windows to ready the space for use or occupancy.

Post Construction Cleanup Services

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Post Construction Cleanup Services are thorough cleaning tasks after building or renovation, removing dust, debris, and leftover materials, sweeping, mopping, polishing surfaces, and preparing the site for use or handover.

Property Damage Cleanup

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Property Damage Cleanup is a service that restores spaces damaged by events like fire, water, or storms. It involves assessing, removing debris, cleaning soot or mud, deodorizing, drying, sanitizing, and helping restore the area to a safe, livable condition.

Property Damage Repairs

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Property Damage Repairs is a service that fixes damage to buildings or belongings caused by events like fire, water, storms, or accidents. It includes assessment, planning, cleanup, replacing damaged materials, and restoring safety and appearance.

Property Damage Restoration

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Property Damage Restoration is the process of cleaning, repairing, and restoring a home or building after damage like fire, water, or storms. It involves assessing damage, removing hazards, drying, cleaning, repairing structure and contents, and preventing further issues.

Property Damage Restoration Services

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Property Damage Restoration Services help repair and recover homes or buildings after events like fires, floods, or storms. It includes assessing damage, cleaning, removing water, deodorizing, repairing structure, and restoring finishes to return the property to its pre-loss condition.

Property Repair

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Property Repair is a service that fixes and restores homes or buildings. It involves repairing damages, replacing broken parts, and improving safety and comfort, including tasks like plumbing, electrical work, drywall, painting, and general maintenance to keep the property functional.

Residential And Commercial

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Residential And Commercial is a service that provides home and business property work, including repairs, maintenance, cleaning, and improvements to houses, apartments, offices, and retail spaces.

Restoration Specialists

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Restoration Specialists is a service that repairs and restores damaged homes, buildings, and belongings after events like fires, floods, or wear. It involves assessment, cleaning, drying, repairing, and sometimes rebuilding to return spaces to their original condition.

Restore Your Home

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Restore Your Home is a service that helps fix and renew damaged or worn parts of your house, including cleaning, repairs, and updates to walls, floors, and fixtures, so your home looks and functions like new again.

Servicemaster Clean

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Servicemaster Clean is a professional cleaning service that handles household and commercial cleaning tasks, including dusting, vacuuming, mopping, sanitizing surfaces, and tidying up to keep spaces fresh, organized, and hygienic.

Servicemaster Restore

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Servicemaster Restore is a service that helps recover and restore your computer systems after issues or data loss. It includes diagnosing problems, restoring files and settings, and returning devices to normal operation with guided backups and support.

Sewage Back Up

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Sewage Back Up is a service to remove and clean up wastewater that has overflowed into a home or building, including extracting dirty water, sanitizing floors and surfaces, and restoring safe conditions after plumbing failures or sewer problems.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up wastewater, soakage, and contaminated materials after a spill or backup. It involves containment, disposal of hazardous waste, sanitizing affected areas, and testing for safety.

Sewer Backup

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Sewer Backup is a service that helps fix and restore your home when sewer water backs up into drains. It involves diagnosing the blockage, pumping out waste, cleaning and sanitizing affected areas, and repairing pipes or sump pumps to prevent future backups.

Site Cleaning

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Site Cleaning is a service that removes dirt, debris, and pollutants from construction or outdoor sites, prepares surfaces, and establishes safe, tidy conditions for work or handover, often including waste disposal and basic maintenance of surrounding areas.

Smoke And Soot

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Smoke And Soot is a cleaning and restoration service that removes smoke damage, odors, and soot from homes and belongings after fires. It involves assessing damage, cleaning surfaces, deodorizing spaces, and restoring affected items to safe, livable condition.

Smoke Damage Cleanup

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ServiceMaster by Frontline offers professional smoke damage cleanup in Hayward, CA. We thoroughly remove smoke residue, clean affected surfaces, and help prevent long-term damage to your property, restoring a clean and safe environment.

Smoke Odor

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Smoke Odor is a cleaning service that removes smoky smells from spaces. It involves deodorizing air and surfaces, using specialized treatments, ventilation, and sometimes odor-neutralizing products to leave rooms smelling fresh and free of smoke residue.

Soot And Smoke Damage

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Soot and Smoke Damage service cleans and repairs properties after fire exposure. It removes soot, treats odors, deodorizes, cleans surfaces, and restores damaged walls, floors, and HVAC systems to restore safety and appearance.

Specialized Cleaning

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Specialized Cleaning is professional cleaning services focused on specific areas or tasks, such as deep spotless kitchens, sanitized medical spaces, or earthquake-ready rooms, using specialized equipment, products, and tailored methods for thorough, precise results.

Storm Damage

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Storm Damage is a service that assesses and repairs harm caused by storms, such as wind, hail, or flooding. It includes inspection, water extraction, roof and siding repair, insurance coordination, and restoration to return homes to their pre-storm condition.

Structural Cleaning

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Structural Cleaning is a service that removes dirt, dust, and contaminants from building surfaces and spaces, including walls, ceilings, floors, and fixtures, to improve hygiene, safety, and appearance during renovations, inspections, or routine maintenance.

Structural Damage

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Structural Damage is a service that assesses building integrity after events like earthquakes or storms, identifies cracks or weakened areas, and guides repair or reinforcement to restore safety and stability.

Structural Fire Repair

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ServiceMaster by Frontline delivers reliable structural fire repair in Hayward, CA. We stabilize and repair fire-damaged structures, ensuring your property regains its safety, strength, and value during the recovery process.

Thermal Fogging

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Thermal Fogging is a pest control method that uses heated oil or water-based liquids to create a fine fog that drifts through an area and settles on surfaces, killing insects. It involves releasing a heated mist, usually from a machine, to reach hard-to-reach spots.

Vandalism & Graffiti Cleanup

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Vandalism & Graffiti Cleanup is a service that removes spray paint, markers, and other damage from surfaces. It involves assessing the site, safely removing graffiti, cleaning the area, and restoring the appearance to prevent further damage.

Vandalism And Graffiti Cleanup

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Vandalism And Graffiti Cleanup is a service that removes graffiti and damage from buildings and public spaces, restoring surfaces, applying protective coatings, and helping communities recover from vandalism with quick, thorough cleaning and repair.

Vandalism And Graffiti Removal

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Vandalism And Graffiti Removal is a service that cleans or erases graffiti and vandal marks from walls, sidewalks, and public spaces, using suitable methods to restore surfaces quickly and prevent further damage.

Washing Machine Overflow

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Washing Machine Overflow is a service that helps diagnose and fix water overflow from a washing machine, including leaks, clogged drains, and faulty valves, to prevent floods and restore safe, proper operation.

Water And Flood Damage Restoration

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Water and Flood Damage Restoration is the process of cleaning, drying, and repairing buildings after water intrusion or flooding, removing moisture, preventing mold, and restoring structure and contents to their pre-damage condition.

Water Damage Assessment

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Water Damage Assessment is a service that inspects a space to find signs of water intrusion, moisture, or mold. It involves visual checks, moisture readings, structural checks, and guidance on necessary remediation to prevent further damage.

Water Damage Cleaned

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Water Damage Cleaned is a service that removes and dries water from homes or businesses, stopping further damage, then cleans, sanitizes, and restores affected areas to safe, livable condition.

Water Damage Cleaned Up

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Water Damage Cleaned Up is a service that removes standing water, dries the area, prevents mold, and restores damaged surfaces after floods or spills, including assessment, cleanup, dehumidification, and minor repairs.

Water Damage In Your Home

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Water Damage In Your Home is a service that helps fix and prevent issues from leaking or flooding, drying out damp areas, repairing damaged walls and floors, and restoring your home to its normal condition with quick, thorough cleanup and repair.

Water Damage Restoration Projects

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Water Damage Restoration Projects helps fix homes or buildings after floods, leaks, or spills. It involves assessing damage, removing water, drying out areas, cleaning, disinfecting, and restoring damaged materials to prevent mold and further harm.

Water Damage Tips

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Water Damage Tips is a simple service that provides practical advice and steps to prevent, respond to, and recover from water damage in homes or buildings, including quick safety tips, cleanup basics, and when to seek professional help.

Water Extraction

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Water Extraction is a service that removes water from homes or spaces after flooding, leaks, or spills. It involves pumping and drying using pumps, vacuums, and dehumidifiers to prevent damage and mold, then assessing for remaining moisture.

Water damage-related cleanup & repair

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Water damage cleanup and repair in Hayward, Fremont, and San Jose, CA includes rapid water extraction, drying, and structural restoration. We address leaks, flooding, and appliance failures to protect your property and prevent mold growth.

Water damage-related mold removal

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Water damage-related mold removal is a service that detects and safely removes mold growing after water leaks or flooding, dries affected areas, treats for mold spores, and restores the space to prevent future growth while ensuring indoor air quality.

Wet Carpet

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Wet Carpet is a cleaning service that treats and removes moisture, stains, and odors from damp or water-damaged carpets, using extraction, drying, dehumidification, and deodorizing techniques to restore cleanliness and prevent mold.

Window And Door

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Window And Door is a service for installing, replacing, or repairing windows and doors in homes or buildings, including choosing styles, fitting frames, sealing with weatherproofing, and ensuring proper operation for security, energy efficiency, and curb appeal.

ServiceMaster Restoration by Ideal Group Reviews

ste h
ste h
5 ★★★★★
I had a great experience with ServiceMaster Restoration in Hayward after a fire at my property in san francisco. Shazneen was in charge of my case, and she was absolutely wonderful throughout the entire process. She assisted with post-fire cleanup, including mold removal and wet drywall, flooring etc, and also helped coordinate the pack-out of my personal items, storage, and the move-back once everything was complete. Her communication was excellent—she kept me informed every step of the way—and she was always professional, friendly, and reassuring during a very stressful time. I truly appreciated her dedication and support and would highly recommend ServiceMaster Restoration, especially if you have the chance to work with Shazneen and her team.
Mark Barnes
Mark Barnes
3 ★★★☆☆
I want to give ServiceMaster an excellent review, but while I believe they did good work, there were a number of things that make me less than completely satisfied, and I want to be clear about what those are. I recently had ServiceMaster handle both mitigation and repairs for a sewer line backup that flooded the first floor of a rental townhome that I own, forcing my tenants to temporarily relocate while ServiceMaster handled cleanup mitigation, drying, mold mitigation, and finally repairs. Overall, I rate their mitigation services as top-notch, five stars. They responded quickly and professionally to remove drywall and flooring, install dehumidifying systems, and address mold and bacteria. Things got less satisfying the moment ServiceMaster Repair took over. For one thing, these two business arms of ServiceMaster do not appear to communicate with each other, which is very frustrating when I intentionally chose ServiceMaster to handle both mitigation and repairs, because I live across the country and cannot be there to manage multiple contractors. I had questions and would make calls to which I got a lot of "We only handle mitigation, you have to talk to the repair people to get answers." And that's fine, except I'd prefer a little more effort to get me answers instead of just flat out "not my department, not my job, buh-bye." The repair people were quick to flood my messaging in-box with automated messages informing me when they were at my property and then begging for a review, before I ever talked to someone, ever had ANY repairs performed, had NO photos, or ANYTHING. It's annoying being pestered for reviews before work has even been started. The guy in charge of repairs was VERY slow to respond to emails, text messages, and voicemails. Email replies took two days and a second email from me asking him to PLEASE ANSWER MY QUESTIONS IN EMAIL FROM TWO DAYS AGO. And it's a shame, because I *think* they did good work, but I don't know, because they never sent me any "after" photos, so I have no idea what their work looks like, many days after the job has been marked complete. My tenants said the asked the repair guy to cover their furniture, and reported that this was not done, and they had some significant cleaning to do before they could re-occupy the property. When my insurance company is paying out many thousands of dollars for repairs, I expect the repair company to treat my tenants furniture with respect. How much can a cheap plastic sheet cost? Why was that too much to bother with? And it's a shame, because ServiceMaster *probably* did good work, but I have no way of knowing, since they didn't respond to my email asking for photos and never sent me any. Overall, I think ServiceMaster's repair branch of the company could stand a few stern words and brush up on their customer service. The guy in charge should respond in a timely manner to homeowner emails, and absolutely did not, time and time again. I had to pay extra for flooring material, and I think my insurance may have cheaped out on me for that, leaving me with paying the difference. (Not ServiceMaster's fault.) Leaving me overall somewhat dissatisfied with HOW they did their job, even if they did a good job, which I have no way of knowing so far. So. . . three stars.
Kelsey Generalao (Otipep_k)
Kelsey Generalao (Otipep_k)
5 ★★★★★
I recently experienced water damage in my home, and I contacted ServiceMaster for assistance. They promptly arrived at my house, even late at night, and effectively minimized any additional damage to my property. The company and its team displayed utmost professionalism and were incredibly accommodating throughout the entire ordeal. Despite the delays we encountered with the insurance process, ServiceMaster stood by us every step of the way. Thanks to their efforts, my home has been fully restored, and I even had the opportunity to incorporate some upgrades. I'm particularly grateful for the swift turnaround time in completing the rebuild and facilitating my return to my home.
Li Lee
Li Lee
5 ★★★★★
We had water leak in September, caused by upstairs unit's water supply line leak, which ran though our unit underneath. The water line has since been re-routed. But we didn't know we needed water restoration. Later November we found floors deforming and whole house humid. Paul Hughes of ServiceMaster came to check, and found our house all wet underneath. Paul and his crew have been super helpful in all our mitigation services, and providing all the assistance and recommendations that we need. Definitely 5-star, perfect!
Dan Newmark
Dan Newmark
5 ★★★★★
We had extensive water damage and ServiceMasters team came out quickly and worked hand in hand with our insurance company. It was a big job with various risks but they took the job and completed it very thoroughly - without gouging us like many providers in this area will try to do. I would absolutely recommend Mehran and his team to a friend needing water remediation services. Professional, reliable, ethical, and great communicators.
Pooh adams
Pooh adams
4 ★★★★☆
Service Masters Restoration were exceptional in customer support and service. My interactions with Mehran (Ron) and Brandon were always pleasant. We had a blip when a hot water valve was broken. But, they made it right as soon as they were made aware. This is a professional group who do their utmost in a challenging workforce.
Faramarz Rashed
Faramarz Rashed
5 ★★★★★
I had a crazy water leakage situation which spread from our top floor to kitchen area and made a mess of the entire house. Mehran and his crew took such a good control of this project that we felt like we don't need to be involved at all. From dealing with the insurance company, to covering the entire house (since we're very clean-conscience), to assessing the damage properly and quickly putting us back in a functioning order, it was a masterful job. Indeed, they deserve the name ServiceMasters. We couldn't be happier about the results. Professional service, courteous and awesome crew, and timely response. You can't ask for anything more. Thank you!
jamini samantaray
jamini samantaray
5 ★★★★★
I few months back we experienced water damage to my home and it was a mess with both floors, walls and ceilings affected. I contacted ServiceMaster through my insurance. They effectively minimized both the damage and my stress through their professional and friendly dealing. On many occasions they went above and beyond to make sure the restoration of the house stays on schedule when insurance payment was delayed. The company, Mehran, Ramin and the whole team are thorough professionals catering to all my needs on the way through the whole process. Any major damage to house is a stressful event, but these guys did their very best to make it less stressful.
Sajid Siddiqi
Sajid Siddiqi
5 ★★★★★
Mehran and his team did water restoration work in our house after a large flooding issue due to a leak. That were super reliable, respectful, clear to communicate with, and easy to reach at any time with questions. Also they were very helpful in ensuring the rest of the house was protected from dust and noise and keeping the house as functional as possible during their work. They also gave a lot of valuable advice on rebuilding and dealing with insurance etc.
Shah Elahi
Shah Elahi
5 ★★★★★
Service Master Restoration was literally our night in shining armor. They deliver on every promise they make. They take SWIFT action. They do a QUALITY job. Companies like them don’t seem to exist anymore. Every single point of contact I had with them, they did an incredible job! I will continue to use them for any of my mitigation/construction needs in the future. Extremely impressive!
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About ServiceMaster Restoration by Ideal Group

ServiceMaster Restoration by Ideal Group is a comprehensive water damage restoration service located at 27736 Industrial Blvd, Hayward, CA 94545. In third person, this section highlights the company’s dedication to restoring homes and commercial spaces after water, fire, and storm events. The organization operates as both a residential and commercial restoration partner, addressing the full spectrum of damage from initial emergency response to final reconstruction. ServiceMaster Restoration by Ideal Group emphasizes rapid, 24/7 emergency response and availability to minimize secondary damage, preserve structural integrity, and protect occupants’ health and safety. The firm offers a broad array of services designed to manage water intrusion, humidity, mold growth, fire remnants, and associated odors, ensuring environments are thoroughly cleaned, sanitized, and restored to pre-incident conditions where possible.

The company provides specialized water damage expertise, including water extraction, moisture assessment, and drying with industrial-grade equipment such as air movers, air scrubbers, and specialized dehumidification systems. Their approach encompasses containment, demolition planning, and precise remediation strategies to prevent mold proliferation and structural deterioration. In addition to water-related recovery, ServiceMaster Restoration by Ideal Group delivers fire damage restoration, including debris removal, odor control, smoke remediation, and structural repairs, followed by a coordinated rebuild when necessary. This holistic capability supports both residential homes and commercial facilities, including medical and other sensitive environments, while adhering to industry standards and best practices for safety and quality.

The restoration professionals emphasize collaboration with insurance providers, adjusters, and property owners to streamline the mitigation and reconstruction processes. They offer post-construction cleaning and full reconstruction services, ensuring that spaces are restored to functional and aesthetically satisfactory states. The team also undertakes packing-out services and restoration project management to safeguard personal belongings during remediation and rebuilding, followed by move-back assistance once the property is stabilized. Additional offerings include air quality improvement through air filters, odor removal, ozone treatment options, and comprehensive cleaning and sanitizing that targets contaminated water, sewage, and various contaminants.

Customers benefit from the firm’s commitment to high-quality workmanship, meticulous attention to detail, and transparent communication throughout every phase of a project. ServiceMaster Restoration by Ideal Group maintains readiness to respond to natural disasters, flood events, and other emergencies with a skilled crew, robust equipment, and a focus on restoring both safety and comfort to affected spaces. The company’s presence in Hayward, California supports local communities by providing reliable mitigation, remediation, and restoration services, alongside general contracting and disaster restoration solutions that cover a wide range of needs—from emergency cleanup and structural repairs to full-scale rebuilds and post-disaster recovery plans.

Water Damage Restoration Service

ServiceMaster Restoration by Ideal Group in Hayward, CA offers expert water damage restoration, rapid water removal, drying, mold prevention, and reputable restoration services to restore homes and businesses quickly and safely.

Air Duct Cleaning Service

ServiceMaster Restoration by Ideal Group offers expert Air Duct Cleaning in Hayward, CA, removing dust, debris, and contaminants to improve indoor air quality, enhance HVAC efficiency, and promote a healthier home or business environment.

Building Restoration Service

ServiceMaster Restoration by Ideal Group in Hayward, CA offers expert building restoration services, including fire, water, mold, and storm damage, with rapid response, thorough mitigation, and trusted, licensed professionals dedicated to returning your property to its pre-loss condition.

Fire Damage Restoration Service

ServiceMaster Restoration by Ideal Group offers expert fire damage restoration in Hayward, CA, including assess, smoke odor removal, soot cleanup, structural stabilization, and complete deodorization to restore your home or business fast and safely.

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