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First Choice

First Choice in Imperial Canyon Shopping Center, Anaheim offers expert water damage restoration with 19 services at 5574 Old Santa Ana Canyon Rd, CA 92807.

Water Damage Restoration Service at 5574 Old Santa Ana Canyon Rd in Anaheim, CA 92807

Operational
★★★★★
Rating: 4.7 based on 10 reviews
Address: 5574 Old Santa Ana Canyon Rd, Anaheim, CA 92807
Located in: Imperial Canyon Shopping Center
Phone: 16575007774
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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First Choice

First Choice Services

Carpet cleaning

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Carpet cleaning is the service of removing dirt, stains, and odors from carpets using specialized machines, detergents, and techniques to freshen and extend the carpet’s life, often including vacuuming, pretreatment, and deep cleaning.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that restores a home or business after a fire. It involves removing smoke and soot, securing and cleaning damaged areas, deodorizing, and repairing structure and contents to return the space to safe, usable condition.

Flood cleanup

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Flood cleanup is a service that restores a flooded home or area by removing water, drying surfaces, sanitizing to prevent mold, and repairing or replacing damaged materials to restore safety and livability.

Flood restoration

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Flood restoration is cleaning up and fixing damage after a flood, including water removal, drying, removing mold, cleaning belongings, disinfecting spaces, and repairing walls, floors, and roofs to prevent further damage and restore safe living conditions.

Flooring

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Flooring is installing or replacing the surface of floors, like wood, tile, or carpet. It involves measuring, removing old material if needed, preparing the base, laying the new floor, and finishing with trims or sealing for a smooth, durable floor.

Mold cleaning

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Mold cleaning is removing mold growth from surfaces to improve air quality and prevent damage. It involves identifying mold, containing the area, safely cleaning or removing affected materials, and applying treatments to prevent future growth.

Mold damage restoration

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Mold damage restoration is cleaning up and repairing spaces affected by mold after water damage, removing mold, drying areas, disinfecting, and repairing ceilings, walls, and floors to prevent health issues and restore the space.

Mold inspection

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Mold inspection is a service that checks for mold growth inside a building. A professional visits, visually inspects surfaces and rooms, may use moisture tests and tools, and then provides findings and recommendations to improve air quality and safety.

Mold mitigation

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Mold mitigation means cleaning up and removing mold growth in a space, caused by moisture. It involves identifying moisture sources, safely containing spores, drying affected areas, cleaning and treating surfaces, and restoring the area to prevent future mold.

Mold remediation

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Mold remediation is cleaning and removing mold from homes to improve air quality and prevent damage. It involves identifying moisture, containing the area, removing affected materials, cleaning surfaces, and fixing leaks to prevent future growth.

Painting

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Painting is the act of applying colors to surfaces like walls or canvas to create pictures or decorate spaces. It involves choosing colors, brushes or rollers, preparing the surface, and applying coats to achieve the desired look or design.

Plumbing

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Plumbing is the service of installing, repairing, and maintaining pipes, fixtures, and fittings that bring clean water in and waste water out of buildings. It covers tasks like fixing leaks, replacing pipes, and unclogging drains.

Remodeling

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Remodeling is updating or changing a space inside a building to improve layout, function, or style. It involves planning, budgeting, demo, construction, installing new fixtures, and finishing touches to transform kitchens, bathrooms, or rooms.

Roofing

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Roofing is the service of fixing or installing the roof of a building. It involves inspecting, removing old materials, installing new shingles or other coverings, sealing to prevent leaks, and ensuring proper ventilation and weather protection.

Sewage cleanup

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Sewage cleanup is the removal and cleaning of sewage from homes or properties after a spill or backup. It involves safety gear, sanitizing surfaces, removing contaminated materials, drying, odor control, and proper disposal to prevent health hazards.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water from floods or leaks, dries and deodorizes affected areas, and fixes damaged building parts like walls, floors, and ceilings to restore safety and prevent mold.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by moisture intrusion, dries the area, removes affected materials, treats remaining surfaces, and prevents future mold by fixing leaks and improving moisture control.

Water damage-related pest control

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Water damage-related pest control is a service that treats homes after water problems to remove pests like insects and mold, fix leaks, dry out the area, and prevent future infestations through cleanup, sanitation, and targeted pest management.

Water removal

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Water removal is a service that quickly removes excess water from a space after leaks, floods, or spills. It involves drying surfaces, removing standing water, using pumps and dehumidifiers, and monitoring moisture to prevent damage and mold.

First Choice Reviews

Jenna Mercer
Jenna Mercer
4 ★★★★☆
I had a situation where a hot copper water pipe burst under my crawl space, so I reached out for emergency assistance to fix it. After that, I contacted a water damage restoration service and spoke with Jaime about the issues in my home. The manager arranged for his team to come to my house shortly after to remove all the damaged installations and set up drying machines in the crawl space and a few rooms. During this time, I met the crew members, including Duane, Nathan, and Rob, who did an excellent job and were dedicated to ensuring customer satisfaction. Jaime, in the office, was incredibly helpful and acted quickly to address all my concerns. She even shared valuable tips on how to manage the situation. I'm very grateful for the support I received!
Doris27 H
Doris27 H
5 ★★★★★
First off, a huge thank you to Nathan, Jaime, Duane, and especially team leader Duane and his assistants Nathan and Jaime (a dynamic father-son duo), who handled my home and myself with the utmost care and respect. As far as I'm concerned, all of these individuals are like family now. They provided rapid, effective communication, and offered a comprehensive water damage restoration service. They were instrumental in dealing with the insurance process, and the cash price was more than reasonable, but luckily my insurance covered everything except my deductible. They even managed to salvage some cherished wooden furniture that was over a century old. Just 90 minutes after I reached out, a large service van arrived at my home. This was much quicker than the 3 hours that was initially quoted, which I was okay with since it had already been 6 hours since I first contacted a restoration company from my insurance company's list of preferred providers. They literally beat the other restoration team there, who I had called 6 hours BEFORE I contacted First Choice Water Damage! My guess is that they saw the team working swiftly in and out of the house to prevent the damage from worsening, felt overwhelmed, and simply drove off. Their professionalism was remarkable, and their team worked like a well-oiled machine. This includes everyone from the office staff to the field team. Nathan and Jaime seemed to instinctively know what to do when they arrived, requiring minimal direction from team leader Duane. Duane was excellent at communicating his plans with me, and he meticulously documented every minor detail that I wouldn't have even considered. In the subsequent days, either he or another representative like Nathan, who was equally professional, showed up at my home EVERY... SINGLE... DAY, monitoring the progress and documenting everything until the job was COMPLETE. I genuinely felt like they had my best interests at heart. Their office staff guided me through all the administrative aspects of the claim process, which was something I was dreading almost as much as the potential loss of my antique furniture. They also maintained constant contact with me to provide updates. The team at First Choice Water Damage truly lived up to their motto: 'Like it never even happened.' I thought I had lost everything, but they managed to save everything that wasn't irreparably damaged by the water, and most importantly for me...I still have the antique dining set that my ancestors made! I am truly grateful for the services of First Choice Water Damage.
aubrey moon
aubrey moon
5 ★★★★★
Following a devastating water damage incident in my kitchen, I was promptly contacted by First Choice Water Damage. They arrived quickly to assess the situation and kick-start the restoration process. The restoration team, led by Nathan and Jaime, did an exceptional job. They meticulously cleaned every nook and cranny of my Anaheim home to the best of their ability. Despite some stubborn water stains proving too tough to completely remove - which was something I had expected from the outset - the team's efforts were commendable. You could tell they really went all out in their attempts to restore my home. I am incredibly satisfied with the results and the service provided by Duane and the rest of the team. I would highly recommend their water damage restoration services to anyone who finds themselves in a similar predicament. They were quick, efficient, and a pleasure to work with. A hearty thank you to the entire crew!
Kylee D
Kylee D
5 ★★★★★
Our home was affected by a burst water pipe that flooded both levels. As expected, there was a considerable amount of work required - restoring walls, floors, furniture, ceilings, carpeting, and liaising with the insurance company. First Choice Water Damage proved to be an exceptional service provider throughout the whole ordeal, and I can't praise them enough. From my initial phone call on a quiet Sunday afternoon, to their final call to ensure everything was done to our satisfaction, their service was extraordinary. Jaime was proactive and consistently on top of the necessary tasks. He, Nathan, Duane, and the restoration team performed an outstanding job getting our home back in order. They were also very prompt and considerate of our guest schedule. Truly, they're top-notch.
Marc Tapia
Marc Tapia
4 ★★★★☆
I'm absolutely thrilled with the service I received from First Choice Water Damage for the recent water damage in our home. We had a leakage issue from our upstairs laundry room that was seeping through to our downstairs ceiling. I contacted them and was immediately assisted over the phone to halt the problem, and they promptly arrived to further assess the issue. We agreed on their proposed solution to fix the issue. However, upon starting the work, Jaime, Nathan, and Duane discovered that the damage was not as extensive as initially thought. To my surprise, they adjusted the price downwards! That's certainly not something you encounter every day. I wholeheartedly endorse their water damage restoration services to anyone in need!
Angel Faulkner
Angel Faulkner
4 ★★★★☆
Nathan arrived earlier than planned per our request and provided us with a truthful evaluation of what our basement required. He didn't attempt to engage us in lengthy discussions about services we didn't need, unlike some others. It was immediately evident that the focus of this team is on assisting people and not on pushing unnecessary services just for the sake of making more money. We decided to install a larger exterior drain at the base of our basement stairs and had it connected to a separate sump pump. The crew that performed the work was exceptional and professional. Jaime in the office was fantastic at keeping us informed, from arranging the consultation to the completion of the project. I strongly recommend this team for any water damage restoration needs!
alan blevins
alan blevins
5 ★★★★★
Following a severe downpour, we encountered water leakage in two areas of our residence. We immediately got in touch with First Choice Water Damage, and in no time, an estimator (Nathan) arrived to assess the issue and suggest damage control measures. Nathan was meticulous in his evaluation. The next day, a team headed by Duane and Jaime showed up at our place in Anaheim. They swiftly started addressing the problematic areas and worked with professionalism, making sure the cleanup throughout our house was thorough. We were highly impressed by their dedication to work and attention to detail. Our first experience with their water damage restoration service was extremely positive.
tucker soto
tucker soto
5 ★★★★★
Nathan arrived to evaluate our basement following a minor flood. We'd done our best to eliminate the water and dry out the basement, but felt the need for a professional to confirm whether any damage or lingering damp spots were present. Nathan was exceptionally truthful, indicating that aside from one area near the baseboard, everything was dry and undamaged. A previous water damage restoration service had suggested we needed work worth between $4500 and $5000. We really value Nathan's sincerity and honesty. If we ever encounter any future water-related issues, we'll definitely reach out to Nathan!
Charles Booker
Charles Booker
5 ★★★★★
We got in touch with First Choice Water Damage when a basic roof repair ended up causing a massive mess for my family and me. We had initially dealt with a different company for the mitigation, but Duane, Jaime, and Nathan were able to step in, evaluate the damage, and provide an estimate promptly. There were some minor hiccups with the scheduling of the job, but after a mutual agreement and a few tweaks, they were ready to begin. I expressed my wish for us to be back in our home by christmas, making it habitable again since we were expecting family. They managed to achieve this with just a few minor details to address post-holidays. i would suggest considering this team for water damage restoration. i've rated them 4 stars because, although we encountered a few issues during the restoration process, they succeeded in getting us back into our home before christmas, showing they understood and respected our concerns.
breanna espinoza
breanna espinoza
5 ★★★★★
on Christmas eve, i was in a bind. my garage was suddenly dripping with water. it had been raining since the previous evening, and now there was a leak in the ceiling. i was aware that there were pipes running through there, but i was clueless as to whether it was a roof leak or a pipe issue. i reached out to a water damage restoration company, and they arrived on the same day. they identified the problem - a leaky pipe. if you've got PEX pipes, it's a good idea to keep this company's number handy. they not only stopped the leak but also began the water damage restoration process. jaime was particularly helpful in this situation.
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About First Choice

First Choice Water Damage Restoration Service, located at 5574 Old Santa Ana Canyon Rd, Anaheim, CA 92807, serves the Imperial Canyon Shopping Center area with comprehensive water damage, mold, and related restoration solutions. The business positionally embraces a broad set of categories and services designed to address emergencies and long-term repairs for homes and small commercial spaces. Core offerings span Water Damage Restoration Service, Water removal, Flood cleanup, Flood restoration, Water damage-related cleanup & repair, Water damage-related mold removal, Mold remediation, Mold mitigation, Mold inspection, Mold cleaning, and Mold damage restoration. In addition, they provide Carpet cleaning, Flooring, Painting, Remodeling, Roofing, Plumbing, Sewage cleanup, and Fire damage cleanup & repair services to ensure a holistic approach to recovery after incidents. The company also collaborates on repairs linked to structural and cosmetic aspects of properties, including Remodeling and Flooring projects, to restore both function and appearance after damage.

Located within the Imperial Canyon Shopping Center, the team emphasizes rapid response, clear communication, and thorough documentation throughout the restoration process. Customer feedback highlights a strong focus on addressing insurance processes, coordinating logistics, and maintaining steady, proactive contact from initial consultation through project completion. Staff members are described as courteous, knowledgeable, and dedicated to achieving outcomes that align with homeowner objectives, often working to minimize disruption to daily life while restoring safety and comfort. The service philosophy is captured in a commitment to a smooth and respectful experience, illustrated by instances where the team arrived promptly, assessed needs honestly, and proposed cost-effective, appropriate solutions without pressing unnecessary services. Clients frequently note the care taken to salvage valuable belongings, document progress meticulously, and keep homeowners informed at every step of the mitigation and restoration journey.

The team’s capabilities extend to pest control considerations tied to water damage, addressing plumbing and drainage concerns, and coordinating with insurance providers to streamline claims. They are equipped to handle a wide range of scenarios—from minor leaks and localized damage to large-scale flood effects—while prioritizing safety, compliance, and quality workmanship. The overall objective is to restore environments to a condition that feels like new, aligning with the company’s motto and dedication to ensuring customers feel secure and cared for during what can be an stressful process. Through a combination of hands-on expertise and attentive customer service, First Choice aims to deliver reliable, comprehensive water damage restoration that supports families and property owners in reclaiming their spaces and peace of mind.

Location details emphasize convenient access within the Imperial Canyon Shopping Center, with a local team that is often praised for responsiveness, transparency, and effective coordination with property owners, insurers, and other contractors. The business’s approach integrates practical restoration work with compassionate customer care, striving to rebuild both the physical structure and the confidence of clients who have experienced water, fire, or mold-related incidents. For residents and business owners in Anaheim and surrounding areas, First Choice stands as a resource for timely, dependable service that aims to restore normalcy as quickly and efficiently as possible.

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