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Arcus Restoration

Arcus Restoration in Huntsville, AL specializes in water damage restoration with comprehensive services to mitigate, restore, and protect properties. Trusted provider offering extensive solutions at 203 Nick Fitcheard Rd NW.

Water Damage Restoration Service at 203 Nick Fitcheard Rd Nw in Huntsville, AL 35806

Operational
★★★★★
Rating: 4.5 based on 82 reviews
Address: 203 Nick Fitcheard Rd NW, Huntsville, AL 35806
Phone: 12567818792
Emails:
Augie Baker (Project Manager) - [email protected]
Adam Beck (Owner) - [email protected]
Andrew Costa (Project Manager) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Arcus Restoration

Arcus Restoration Services

24/7 Emergency Cleanup

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Need urgent help? Our team is available 24/7 to respond immediately to water, fire, or trauma-related damage.

24/7 Emergency Restoration

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Our emergency response teams are ready around the clock to secure your property and start mitigation immediately.

Attic Cleanup

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We clean attics affected by smoke, mold, or wildlife intrusion to restore safe, usable space.

Biohazard Remediation

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Biohazard Remediation is the safe cleaning and disposal of hazardous biological materials, like blood, mold, or other contaminants, to prevent exposure. Technicians assess risks, contain the area, remove hazards, sanitize surfaces, and restore the space following health guidelines.

Board-Up

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Board-Up is a service that quickly covers and secures a damaged building by boarding up windows and doors to protect it from weather, theft, and further damage while repairs are arranged.

Commercial Construction Services

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General construction and repair services for commercial properties—whether rebuilding after damage or upgrading spaces. Our team works efficiently, minimizing disruption to your business.

Commercial Properties

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Commercial Properties is a service that helps clients buy, rent, manage, or assess business-focused real estate, such as offices, retail spaces, and warehouses, including market research, pricing, negotiations, and portfolio management.

Commercial Property Damage Restoration

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We restore schools, offices, warehouses, and multi-unit buildings with minimal operational downtime.

Commercial Roof

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Commercial Roof is a service for inspecting, repairing, or replacing the roofs on business buildings. It covers waterproofing, durability, and energy efficiency, including material choice, installation, and ongoing maintenance to protect structures and assets.

Commercial Water Damage Restoration

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From office buildings to warehouses, we restore commercial properties with minimal business interruption.

Complete Reconstruction

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Complete Reconstruction is a full renovation service that updates a space from floor to ceiling, including planning, demolition, new layout, systems upgrades, new finishes, and final touch-ups to restore or modernize a room or building.

Comprehensive Restoration Services

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Comprehensive Restoration Services is a complete cleanup and repair service that assesses property damage, then safely removes debris, restores structure and systems, and rehabilitates rooms to their pre-loss condition with skilled mitigation, repair, and recovery work.

Contents Cleaning & Restoration

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Furniture, electronics, and valuables damaged by smoke or water are cleaned, deodorized, and restored when salvageable.

Debris Removal

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Fire- and storm-damaged materials are removed quickly to clear the way for safe, efficient repairs.

Disaster Restoration

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We handle everything from water and fire cleanup to full rebuilds, managing every phase of the recovery process.

Drying and Dehumidification

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After water damage, we dry structural materials with industrial fans and dehumidifiers to prevent lasting problems.

Emergency Board-Up Services

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We board up windows, doors, and roof openings to secure your property immediately after a fire or storm.

Emergency Pack-Out Services

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We inventory, remove, and store belongings off-site during repairs—protecting items from further damage while your property is restored.

Emergency Tarping Services

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Roof or siding damaged during a fire? We install tarps to protect exposed structures from water intrusion.

Fire Damage Cleanup & Repair Services

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We remove soot, damaged materials, and fire debris to make way for safe, code-compliant reconstruction.

Fire Damage Repair

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Fire Damage Repair is restoring a home or building after a fire. It involves assessing damage, removing debris, cleaning soot, securing the structure, repairing or replacing damaged walls, floors, and ceilings, and restoring safety and functionality.

Fire Damage Restoration

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From smoke cleanup to structural repairs, we handle every phase of recovery after a fire.

Flood Damage Cleanup

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We pump out floodwater, sanitize surfaces, and use industrial drying systems to prevent mold and structural decay.

Hazardous Material

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Hazardous Material is a service that identifies, handles, and safely manages dangerous substances to prevent harm to people and the environment, covering labeling, storage, transport, and proper disposal or cleanup.

Heat Drying

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Advanced heat drying systems accelerate moisture removal from structures, walls, and floors, outperforming traditional techniques.

Mold inspection

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We identify problem areas, locate hidden mold, and recommend a targeted remediation plan to prevent long-term damage.

Mold mitigation

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We stop mold before it spreads—using moisture control, targeted drying, and ventilation to prevent recurring issues.

Mold remediation

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Mold is safely removed using containment systems, HEPA filtration, and professional remediation protocols to restore healthy air quality.

New Construction

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New Construction is the process of planning, designing, and building a new structure from the ground up, including site prep, permits, materials, framing, systems installation, and finishing touches to create a brand-new building or home.

Odor Elimination

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Odor Elimination is a cleaning service that removes unwanted smells from rooms, fabrics, or spaces using cleaners, deodorizers, and air treatments to freshen air and surfaces so the area smells clean and inviting.

Painting And Decor

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Painting And Decor is a service that coats walls, ceilings, and surfaces with paint, wallpaper, or finishes to refresh look, protect surfaces, and add style for homes or spaces, including preparation, priming, and clean-up.

Project Management

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Project Management is the process of planning, organizing, and guiding a team to complete a project on time, within scope, and on budget by coordinating tasks, resources, risks, and communication from start to finish.

Reconstruction & Remodeling

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Whether you’re rebuilding after damage or upgrading during repairs, we offer full reconstruction from framing to finish.

Residential Property

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Residential Property is a service that helps buyers, sellers, or landlords with homes. It covers evaluating, listing, marketing, negotiating offers, arranging inspections, financing basics, and guiding through the purchase or rental process for houses or apartments.

Residential Roof

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Residential Roof is a home roofing service that installs, repairs, or replaces roof materials on houses, protects from weather, improves insulation, and enhances curb appeal, often including inspection, project planning, and cleanup.

Residential Storm Damage

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Residential Storm Damage is a service that helps homeowners assess and repair damage from storms, including wind, hail, and flooding. It involves inspecting property, documenting losses, coordinating insurance claims, and arranging repairs or restoration.

Restoration Consulting

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We support property owners, managers, and insurers with scopes, estimates, and project guidance throughout the restoration process.

Restore Your Home

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Restore Your Home is a service that helps fix and renew damaged areas of a house, including cleanup, repairs, and updates to floors, walls, and systems, so the home looks, feels, and functions like new again.

Roof Replacement

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Roof Replacement is when an old or damaged roof is removed and a new roof is installed. It involves assessing the current structure, removing old shingles or material, repairing any needed decking, and installing new underlayment, shingles, and venting to protect the home.

Roof Restoration

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Roof Restoration is fixing and renewing an old or damaged roof to extend its life. It involves repairing leaks, replacing broken tiles or sheets, cleaning, sealing, resealing seams, and sometimes repainting or coating for protection and better appearance.

Roofing Repairs

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Our team provides fast, professional roofing repairs and replacements after storm, fire, or structural damage.

Sewage Cleanup

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Sewage backups are safely cleared and disinfected using biohazard protocols to protect health and eliminate smells.

Smoke And Fire

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Smoke And Fire is a service that helps protect buildings and people from smoke and flames by installing alarms, extinguishers, and fire safety systems, plus planning escapes, inspections, and training to prevent and respond to fires.

Smoke Odor Removal

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Smoke odors are removed with ozone, fogging, and filtration, restoring clean, breathable indoor air.

Soot Cleanup

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Fine soot is carefully removed from surfaces, vents, and contents to prevent permanent staining or air quality issues.

Storm Damage After

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Storm Damage After is a service that assesses and repairs damage from storms, including inspecting for structural and cosmetic harm, documenting findings, coordinating insurance claims, and guiding cleanup, repairs, and restoration to restore safety and normalcy.

Storm Damage Restoration

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High winds, hail, or fallen trees? We clean up, repair, and restore storm-damaged homes and buildings fast.

Structural Cleaning

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We clean beams, joists, subflooring, and other structural elements after fire, water, or mold exposure.

Structural Repairs

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Structural Repairs is fixing the main framework of a building, such as walls, beams, and foundations, to restore safety and strength. It involves assessing damage, choosing repair methods, and repairing cracks, rotting wood, rusted steel, or sinking foundations.

Tenant Improvements

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Tenant Improvements refers to customizing a rented space to fit a tenant’s needs. It involves renovating or modifying walls, flooring, lighting, plumbing, and layout, agreed by landlord and tenant, often funded or reimbursed as a lease improvement.

Thermal Fogging

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Thermal foggers reach hidden spaces and porous surfaces to effectively neutralize stubborn smoke particles.

Thermal Imaging

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Infrared cameras reveal hidden moisture behind walls and ceilings, allowing us to tackle issues before they worsen.

Water Damage Cleanup & Repair

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After water exposure, we clean, disinfect, and repair structural damage to get your home or business back to normal.

Water Damage Mitigation

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Fast action is crucial—we quickly contain water damage to prevent escalation and minimize repair costs.

Water Damage Restoration

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We remove standing water, dry affected materials, and fully restore your property after leaks, floods, or plumbing failures.

Water Extraction

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Water Extraction is a service that safely removes water from flooded or wet areas using pumps and drying equipment, to prevent damage, reduce moisture, and restore spaces for normal use.

Water Mitigation

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Water Mitigation is the process of stopping water damage and fixing the effects after flooding or leaks. It involves stopping intrusions, removing standing water, drying and dehumidifying, cleaning, sanitizing, and restoring affected areas to prevent mold and further damage.

Arcus Restoration Reviews

Brent Jones
Brent Jones
5 ★★★★★
Arcus Restoration came to assess a leak at my home and did a great job. The team was kind, professional, and very helpful throughout the process. A special thank you to Derrick for coordinating everything and making it easy from start to finish. I really appreciated how smooth and stress-free the experience was. Highly recommend Arcus Restoration!
M T
M T
5 ★★★★★
A contractor caused considerable contamination of a hazardous material throughout my home and after I did a lot of research, the industrial hygienists I contacted agreed that it required professional cleanup. The contamination was so dangerous that I had to move my family and our pets out of our home. Throughout the process of getting my home-owner’s insurance company to accept the claim, I began contacting home restoration and heavy-duty cleaning companies to fix my home. Most of the firms immediately declined the job as it was a material that they either did not understand and did not want to attempt to clean, or the job was too large, or they refused to deal with insurance companies. One company even came out and created a quote, but thereafter refused to return calls to schedule the work- perhaps because they felt they would not be able to do an adequate job and satisfy professional post-testing to make sure the contamination was removed. Upon beginning contact with Arcus, however, that situation finally started to turn around. Colby S., the mitigation manager assigned to my case, immediately provided quick and dependable communication. I can’t stress how important this communication was to my mental status in dealing with this situation. Colby was extremely flexible while working with me. When my employment required an early start time, Colby was meeting me multiple times at a winter-cold 6am at my house to review the damage and work the quote process. I was grateful that I could communicate with him in any way I needed to, including email, phone-call, and text. During the night I would frequently think of a question that I didn’t want to forget to ask, so I would text Colby while first telling him to please not feel like he had to read and/or respond during non-working hours. However, he’d nonetheless give an answer soon after. Throughout the entire process, there wasn’t a single question (and I had a lot) that Colby did not quickly get back to me on with a solid answer. My home-owner’s insurance company made the entire case extremely difficult on multiple fronts and it took a long time and much stress to deal with their practices. On Arcus's end, however, both they and Colby understood the situation, partly by their experience working with insurance companies, and partly because they’re human beings. At all times, Colby listened to my opinions, addressed my concerns, and understood my position as a home-owner with a family and what I was having to deal with. He did what so few other companies manage to do, and actually worked with me to make sure both his company’s requirements and mine were met at the same time. Arcus Restoration knew that they were pretty much the only company in my area that was willing to take this job, and at no point did they try to take advantage of me or my situation or simply settle on the bare minimum to achieve the job. On the contrary, at every step Colby acted with my best interests in mind- something I just didn’t expect from my previous experiences with the home-contractors in my area. Colby and Arcus’s flexibility with the cleanup process was much appreciated, as life events required rescheduling at least once, which was handled quickly. At all times, the process and method were made clear to me. After the cleaning, Colby continued to communicate flawlessly with me on the closeout of the project, going above and beyond. In a certain situation in which they did not have to, Colby and Jeremiah B. (another Arcus employee helping with the post-cleaning-process) helped me achieve something just barely related to the project that I expected I might have to contract out separately and this saved me a considerable further headache. I won’t hesitate to reach back out to Colby and Arcus for any future needs, and will readily refer them to anyone who could use their services. My thanks again go out to Colby and Arcus Restoration for helping me and my family in the process to getting back on our feet in our home.
James
James
1 ★☆☆☆☆
From my personal experience I would never use this place again. They hired all types of sketchy shady and unprofessional contractors to come to my house to fix things, job never even got done, multiple things were still not fixed right and I believe the guys name was Justin that was helping from Arcus and he was awful overall! Terrible customer service. I would never spend a penny with this company again. I’d leave 0 stars if I could! I’d use literally anybody but arcus! 👎👎
Michelle Payne
Michelle Payne
5 ★★★★★
They came out and inspected our hardwood floors on behalf of our crappy insurance company, Progressive. They were timely and provided the eyes on sight that Progressive didn't do. Polite, professional, timely, dependable!
Cole Green
Cole Green
5 ★★★★★
I've had the pleasure of working with Arcus Restoration and Taryn for many months. I've seen them be honest with their clients and get them fair prices every time. They are fantastic at what they do.
Max Dunkerley
Max Dunkerley
1 ★☆☆☆☆
Absolute worst company I have ever dealt with. First subcontractors that came out turned out to be owned by a drug dealer, but I didn't find that out until they were fired and I saw the guy on the news running from the police, no joke. After, they hired a new company, who turned out to be the brother-in-law of the first company and use some of the same workers! Arcus acted surprised when I told them they were some of the same people who already messed up my house. Horrible quality: The quality of work I received was horrible (see pictures for examples). This was a 10 day estimated project, and in the end it took over 6 months to complete with the only issues being ones they created. They damaged my carpet, walls, cabinets, porch, bricks, tub, and more in the process. After the first round, I had the glass company come quote me for putting in the shower glass, and he literally laughed and said he couldn't do it because of how poor the tile work was. That was when they had to tear our the entire shower they already replaced and do it all over again. When they finished, the first time I used the tub, it leaked all over my bathroom. Turns out they didn't bother to tighten any of the plumbing and had also stripped one of the pipes. I had to call out another plumber to fix that. They brought out a painter to paint the entire bathroom at the end of the project, and he got paint on pretty much everything he wasn't supposed to in the bathroom. We had to scrap off all the paint from light fixtures, tub, trim, light switches, etc. They also cut the tile too close to the house so got tile dust all over the front of my house that won't come off with just water. We had to get a brush to scrub it off the bricks and siding. They also spilled the mud they used on the front porch and brick walls on the porch and never bothered to clean that up, and that is very hard to try to fix. It is still like that today. I could go on and on, but I'll save you the reading. Basically if it could have gone wrong, it did. Poor communication: The first project manager I had did very poorly with communication so they moved me to a two person team, who started off great with communication, but after a week it all died again. In between there, communication had died and no progress was being done for weeks. The only way I got them back out was to write a mean letter and send that to them and my insurance company. That finally got them back on the project. Then during the second round of silence, the only way I finally got them to communicate was to go through my insurance company again who finally got them moving. The Bill: When it finally came time to pay, it took literally 22 emails to get it straight. I had to point out all the things on the original estimate that they didn't do and argue my points there. Then they would change one thing and add another, or a value would change in between emails for no good reason. 20 emails in they sent me an invoice that, no joke, was literally one line item for the amount due. There was no explanation at all for what I was being billed for. I had to go back and pull up the original estimate, go line item by line item and figure out if they had billed me correctly, which of course they didn't. Then the last two emails got it straight and they finally sent me the final price I was expecting, but once again it was one line item. I'd expect a reputable company to send you an itemized detailed bill to show exactly what you're paying for. At that point, I was so sick of them I didn't argue because after sick months, I just wanted to be done with them. In summary, these guys were highly recommended from friends, and even another competitor, but in this process I learned they were under new management and they now do horrible work. If you know me, please contact me and I'll be glad to fill you in on all the details. If you don't know me, trust me and go with another company. These guys aren't worth the hassle, especially for tile work!
David Robichaux
David Robichaux
5 ★★★★★
As someone in the insurance industry, it's always nice to have a contractor you can rely on. Taryn and Arcus are that contractor for us.
Wesley Peoples
Wesley Peoples
5 ★★★★★
My insurance recommended Arcus repair the damaged siding to my home. They did an exceptional job with the repairs. I was impressed with their ability to match the siding of my house. It was my first time dealing with this situation, and Chris, the project manager assigned to me, gave outstanding customer service! He was very informative about the repair project and stayed in touch throughout the process. If I need services again, I would 100% use Arcus and Chris again.
Sherry Stone
Sherry Stone
5 ★★★★★
I wanted to take the time and and say Thank You to Arcus Restoration again for the work they did on our home. Its been a process getting to this point. Simply put....the delays were strictly due to the insurance company. However, once past that from move out to move back in was just 2 weeks. Everyone involved from the moving company to the crew laying the flooring were wonderful. Quite professional and courteous in every manner. A special Thank You to Chris K. for always answering my questions and concerns immediately. He was awesome to work with and I truly appreciate everything. He went above and beyond what was expected. I also wanted to say Thank You to Holly in the main office in Tennessee. She was amazing and so helpful to me. Thank You again and again. Our flooring is GORGEOUS and the house is beautiful once again. We are so happy to be finally past the whole ordeal and have our home back. I would absolutely work with this group again if anything ever happened to my home in the future.
James Stone
James Stone
5 ★★★★★
Shout out to Jeremiah and his Crew. We had a unfortunate issue with our dishwasher and our whole kitchen sustained water damage. Our insurance company sent Arcus Restoration of Huntsville out to work on the damage/ restoration process. So far we are extremely pleased with their work. Its early in the process but they saved my sub floor and its completely dried out. We found out we have a double sub floor above a crawlspace, so there were challenges there. Every step of the process was explained as to what they were doing and why. Everyone we encountered was professional and courteous at all times. They even worked with us when we could be at the house for them to check on the drying process. We found it AMAZING that they hauled all the trash and flooring debris away and not leave it for us to deal with. When the drying process was done, they even shop vacuumed the entire kitchen and then did a dry wipe down of all the counters and appliances. Then wet wiped everything down for us as well. We plan to continue the process with them as there is still flooring to be replaced and set down. We are confident the next phase and group we work with will be just as fantastic as it was with Jeremiah and his Crew. Thank you again Arcus Restoration of Huntsville for all you have done thus far!!
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About Arcus Restoration

Arcus Restoration is a professional water, fire, and storm damage restoration company serving Huntsville, Alabama, and the surrounding area from its location at 203 Nick Fitcheard Rd Nw, Huntsville, AL 35806. In third person, the company emphasizes comprehensive recovery solutions designed to restore homes and commercial properties with care, speed, and accuracy. Arcus Restoration specializes in Water Damage Restoration Service and Building Restoration Service, along with Fire Damage Restoration Service, providing a full suite of services to address the aftermath of disasters and the ongoing needs of property owners. The team coordinates complex projects that may involve emergency response, structural repairs, and complete reconstruction, ensuring that residences and commercial properties regain their integrity and value.

From 24/7 Emergency Cleanup to 24/7 Emergency Restoration, Arcus Restoration prioritizes rapid on-site response to minimize secondary damage and to stabilize environments. The company offers Attic Cleanup, Mold inspection, Mold mitigation, and Mold remediation to manage moisture, growth, and air quality concerns. For hazardous situations, Biohazard Remediation, Hazardous Material handling, and Sewage Cleanup are available, with careful attention to safety, regulatory compliance, and documentation throughout the process. Emergency Board-Up Services and Emergency Pack-Out Services help secure properties and preserve contents during restoration work.

Arcus Restoration delivers a broad array of services for both Residential Property and Commercial Properties, including Commercial Water Damage Restoration, Residential Roof and Roofing Repairs, Roof Replacement, and Roof Restoration as part of a holistic restoration program. They provide Debris Removal, Drying and Dehumidification, Heat Drying, and Water Extraction to restore interior environments efficiently. The company also offers Complete Reconstruction, Structural Cleaning, Structural Repairs, and Project Management to guide clients through each phase of recovery, from assessment to closeout. Restoration Consulting, Restore Your Home, and Tenant Improvements highlight a customer-focused approach that respects budgets, timelines, and the unique needs of each project.

Additional capabilities encompass Contents Cleaning & Restoration, Packing and Inventory Management, Emergency Tarpling Services, Board-Up, and Fire Damage Cleanup & Repair Services, with Thermal Imaging and Thermal Fogging used to identify hidden moisture and deodorize affected areas. Odor Elimination, Smoke And Fire remediation, Soot Cleanup, and Smoke Odor Removal address lingering smells from fire events. The firm also supports new construction and remodeling activities through Commercial Construction Services and New Construction, with attention to coordination among contractors, inspectors, and property owners. For ongoing maintenance and preventive work, Arcus Restoration offers Comprehensive Restoration Services and Restoration Consulting to help clients plan for resilience against future incidents.

With a track record of compassionate, professional service, Arcus Restoration aims to make the restoration process as smooth and stress-free as possible. The team coordinates with insurance providers and communicates clearly to meet client needs, as reflected in customer feedback and the emphasis on accountability, reliability, and high-quality workmanship. Whether dealing with water intrusion, storm damage, or fire aftermath, Arcus Restoration strives to restore safety, comfort, and peace of mind for both residential and commercial clients. The company’s comprehensive capabilities—from emergency response and containment to complete reconstruction and remodeling—position Arcus Restoration as a trusted partner in Huntsville for property recovery and resilience.

Water Damage Restoration Service

Arcus Restoration in Huntsville, AL offers expert water damage restoration, quickEMergency response, thorough drying, mold prevention, and trusted mitigation to restore homes after floods, leaks, or hidden moisture with care and professionalism.

Building Restoration Service

Arcus Restoration in Huntsville, AL offers expert building restoration services, restoring historic and modern structures with precision. From structural repairs and plaster to water damage mitigation and facade restoration, we deliver durable, high-quality results.

Fire Damage Restoration Service

Arcus Restoration in Huntsville, AL offers comprehensive fire damage restoration services, quickly securing and cleaning soot, mitigating smoke damage, and restoring your home with certified technicians and proven, compassionate care.

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