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Protek

Protek at 5669 Elmore Rd, Elmore, AL 36025, offers expert water damage restoration and related services. Trusted local specialists providing comprehensive recovery and prevention solutions.

Water Damage Restoration Service at 5669 Elmore Rd in Elmore, AL 36025

Operational
★★★★☆
Rating: 3.7 based on 47 reviews
Address: 5669 Elmore Rd, Elmore, AL 36025
Phone: 13344787177
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Protek

Protek Services

Appliance Leak

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Appliance Leak checks your home for water leaks from appliances like dishwashers, washing machines, and refrigerators, detects drips and moisture, and helps prevent water damage with quick fixes or guidance on repair and replacement.

Art Restoration

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Art Restoration is the careful repair and cleaning of damaged artworks to stop deterioration and bring back their original appearance. It involves assessment, cleaning, repairing fragile parts, concealing losses, and preserving materials for future study and enjoyment.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, shampooing, or steam cleaning. It involves pretreating spots, agitating fibers, rinsing, and drying the carpet to restore its look and freshness.

Cleaning And Restoration

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Cleaning and Restoration is a service that cleans and repairs homes or spaces after damage or wear, removing dirt, odors, and stains, fixing issues, and restoring surfaces, furniture, and structure to a safe, functional, and like-new condition.

Commercial Restoration Services

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Commercial Restoration Services is the process of repairing and restoring commercial buildings after damage or wear, including water, fire, wind, or mold cleanup, along with repairs, safety checks, and restoring functionality and appearance for businesses.

Contents Restoration

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Contents Restoration is a service that recovers lost or damaged files, emails, photos, or other data from devices or backups, using specialized tools to repair, recover, and restore data to working condition with careful verification.

Covid Disinfection

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Covid Disinfection is a cleaning service that removes germs and viruses from surfaces using approved EPA-registered products and safety practices, including wiping, misting or fumigation as needed to reduce the risk of Covid-19 transmission.

Dishwasher Overflow

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Dishwasher Overflow is a service that detects and fixes leaks or flooding in a dishwasher, checking for clogs, faulty seals, or drainage problems, and restoring safe, efficient operation to prevent water damage.

Drain & Sink Overflow

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Drain & Sink Overflow is a service that fixes clogs, slow draining, and overflowing water in sinks and drains. It involves clearing blockages, checking for leaks, and ensuring proper water flow and venting to prevent future overflows.

Drain Pipes

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Drain Pipes is a service that clears or repairs clogged or leaking pipes in plumbing, using tools to remove blockages, fix leaks, and restore proper flow in home or building drainage systems.

Emergency Board-Up

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Emergency Board-Up is a rapid service that protects damaged buildings by quickly boarding windows and entryways with sturdy materials to prevent theft, weather damage, and further harm until permanent repairs can be made.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home after a fire. It includes removing soot and debris, cleaning smoke damage, securing and rebuilding damaged structure, and returning the space to safe, livable condition.

Flooring

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Flooring is the project of installing or replacing the surfaces on floors, such as wood, tile, laminate, or carpet. It involves measuring spaces, removing old flooring, preparing a base, and laying or finishing new material for a durable and attractive floor.

Frozen Pipe

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Frozen Pipe is a home service that helps prevent and fix frozen water pipes. It includes diagnosing freezing causes, insulating pipes, and safely thawing or replacing pipes to prevent leaks and water damage.

Furniture Restoration

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Furniture Restoration repairs and revives wooden or upholstered pieces, fixing wear, scratches, and damage. It involves cleaning, sanding, staining or painting, resurfacing, reupholstering, and sealing to restore beauty and extend the piece’s life.

Insurance Claims

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Insurance Claims is a service that helps you file a request to pay for losses covered by your insurance. It involves reporting the incident, submitting evidence, review by the insurer, and processing payments or settlements to cover repairs or replacements.

Leak Refrigerator

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Leak Refrigerator is a service that detects and fixes leaks in a fridge, ensuring it seals properly, stops coolant loss, and runs efficiently by locating cracks, loose seals, or faulty components and repairing or replacing them.

Mold cleaning

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Mold cleaning removes mold growth from homes or workplaces to improve air quality and prevent damage. It involves safely inspecting affected areas, cleaning or treating surfaces, disposing of contaminated materials, and using proper containment and ventilation.

Mold damage restoration

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Mold damage restoration is cleaning and fixing areas damaged by mold after water intrusion, removing mold, drying and dehumidifying, repairing or replacing affected materials, and preventing future growth to restore a safe, healthy environment.

Mold inspection

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Mold inspection is a professional check of your home to find mold growth and moisture problems. Inspectors look for damp areas, test samples if needed, identify sources of moisture, and recommend fixes to prevent health risks and further damage.

Mold remediation

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Mold remediation is the process of identifying, cleaning up, and removing mold from indoor spaces to improve air quality and prevent damage, using containment, removal of spores, cleaning surfaces, and treating the area to stop future growth.

Painting

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Painting is creating artwork or finishing surfaces with color, using brushes or other tools. It involves preparing surfaces, mixing paints, and applying layers to express ideas, decorate, or protect objects, indoors or outdoors.

Plumbing

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Plumbing is the service of installing, fixing, and maintaining pipes, fixtures, and systems that move water in homes and buildings, including repairing leaks, unclogging drains, and installing toilets, sinks, and water heaters.

Remodeling

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Remodeling is the process of updating or changing parts of a home or space to improve layout, style, or function. It involves planning, stripping out old features, and installing new fixtures, cabinets, flooring, or walls to suit your needs.

Restoration Restoring

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Restoration Restoring is a service that brings damaged items back to their original condition, using cleaning, repair, stabilization, and careful restoration techniques to preserve materials and appearance.

Roofing

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Roofing is the service of installing, repairing, or replacing the roof of a building. It involves inspecting the roof, choosing materials, waterproofing, sealing joints, and ensuring the structure protects the interior from weather.

Sewage cleanup

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Sewage cleanup is the process of safely removing dirty wastewater and solids from a home or business, cleaning and disinfecting affected areas, removing damaged items, and restoring surfaces to prevent health risks and odor after a sewer backup or spill.

Sewer Lines

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Sewer Lines is a service that inspects, cleans, or repairs underground sewer pipes to ensure proper waste flow, prevent leaks, and fix blockages or damaged sections in a home or building’s plumbing system.

Storm Damage

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Storm Damage is a service that assesses and repairs property damaged by storms, including water intrusion, wind, and hail. It involves inspecting, documenting damage, coordinating repairs, and restoring safety and function to roofs, walls, and interiors.

Water Mitigation

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Water Mitigation is the process of removing excess water from a damaged area, drying it thoroughly, preventing further harm, and restoring it to its pre-incident condition. It includes assessment, extraction, drying, and monitoring to prevent mold and structural damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and sanitizes affected areas, and repairs damaged structure and belongings to restore safety and usability after leaks, floods, or spills.

Water damage-related mold removal

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Water damage-related mold removal is a service that dries out affected areas, inspects for mold, then safely removes mold and damaged materials, cleans surfaces, treats the area to prevent regrowth, and restores the space to a healthy, usable condition.

Wind Damage Repair

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Wind Damage Repair is a service to assess and fix damage to properties caused by strong winds, such as roofs, siding, and windows. It involves inspection, securing or tarp, repair or replacement of damaged parts, and restoring safety and weather protection.

Protek Reviews

LD Oliver
LD Oliver
5 ★★★★★
The project manager, Kayla, along with her crew, did a fantastic job in restoring our bathroom. In fact, they went way beyond the scope of the job. Everything we asked of them they delivered. Great job!
J T
J T
1 ★☆☆☆☆
Used several years ago for $40K+ worth of repairs & still get "surprises." For example, no wax seal on the toilet that was reinstalled causing water damage that wasn't apparent until much later. Terrible quality, smoking inside house, breaking items in house and in storage, blamed everything on subcontractors (they weren't great but also refused to work because they weren't being paid at times), redid multiple things twice. My house is worse quality after using them. Stay away, cannont stress this enough. Most people who worked there were nice and reassuring- don't let that fool you that the work done will match this.
Charmelle Luckie
Charmelle Luckie
2 ★★☆☆☆
The water damage cleanup was great. After that everything went down hill. Their workers does not and will not respect your home or its contents. The project manager sings a great song, but he’s off beat. They used my restrooms and left the filthy (#2), trash was everywhere and used my thing cleaning supplies, to not even half way clean up after themselves. I was very patient and understanding of the process, but I had to repeatedly call the GM to get the job completely. I’m not pleased with the outcome. Beware of this company.
Tim Brooks
Tim Brooks
5 ★★★★★
I have firsthand experience with the owner and employees here at Protek. They are men and women of honor and I highly recommend them for any of the many services they provide. First class service!
Jonica Palmore
Jonica Palmore
5 ★★★★★
This company is amazing, from the supervisors who checked in, to the office worker, and the field workers. They are courteous and kind. Were super sweet to my family and pets. Did an outstanding job, and were always on time. Their communication is outstanding. I can't say enough great things about them!
Christy Cupido
Christy Cupido
5 ★★★★★
Protek was very professional and did a great job after we had soot damage through-out our house from our gas logs. The whole process from start to finish was professional and I would definitely recommend their services! A++
Cameron Bailey
Cameron Bailey
5 ★★★★★
Allow this company to work in your home, they need it just as bad as you need the work done. Your patience is also needed as it will take some time for things to process because working with insurances is not an easy task no matter the agency. Protek will make sure the job gets done… Psalms 119:99 I have more understanding than all my teachers: for thy testimonies [are] my meditation.
crazy otto
crazy otto
1 ★☆☆☆☆
January 2025. Don’t get these guys. We’ve had to have them back here 3 times and it’s still looks like crap. Paint is everywhere. Sorry sorry sorry workmanship. Employees don’t speak English so there’s no communication. Stay away from this company
Frank Bona
Frank Bona
1 ★☆☆☆☆
I called to ask questions about the services provided and Kayla was very knowledgeable and helpful. I was tough but she answered every question clearly and with ease. I am currently looking for a service to fix the side of the house and porch (where a car tried to drive through). I may have found my contractors! Not sure about the work yet but if they are half as knowledgeable and helpful then it seems they will be great! I will try to update later. UPDATE: they lied, made promises they didn't care to keep, contradicted, appeared to gouge us/the insurance company and then just tried to cover up the damage not fix it. When we asked for one thing they said "sure thing", promised a supplement and then just didn't do it and just ignored us. Anthony CONTRADICTED his own contract several times... OH and speaking of Contract we never even saw a contract before we signed!!! He had me sign that i agreed to the work(with the promised supplements) in a discussion and just had me sign the document on his tablet never actually saw any kind of contract until i begged him for it AFTER he started work. MAKE THEM GIVE YOU A PAPERCOPY BEFORE YOU SIGN ANYTHING!!!!!!! If you just care that your broken property "looks nice" and isn't actually fixed then this is the place for you. But don't say i didn't warn you.
Marcee Moore
Marcee Moore
5 ★★★★★
From day 1, Protek has been the picture of professionalism. We had a room fire and they came in amid COVID 19 and packed our stuff up, cleaned and kept us informed the whole way. The water and fire inspectors were so professional. Kayla was on hand and was so helpful. The whole crew was exceptional. Colten, Anthony, Kayla all the guys and gals in and out of the house were the best. I have given them praises with my insurance company as well.
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About Protek

Protek is a full-service restoration company located at 5669 Elmore Rd, Elmore, AL 36025, dedicated to helping property owners recover from water and fire incidents with professionalism and care. The team specializes in Water Damage Restoration Service and Fire Damage Restoration Service, addressing both immediate emergencies and longer-term restoration needs. They offer a comprehensive suite of services designed to restore homes and businesses to their pre-loss condition, from initial assessment and containment to cleanup and reconstruction. The staff works closely with clients to understand the scope of work, communicate clearly about timelines, and coordinate with insurers to streamline claims and approvals. Protek emphasizes thorough cleanup, content handling, and meticulous restoration so that spaces feel safe and functional again. Their approach includes on-site evaluations, moisture mapping, and targeted remediation strategies to prevent further damage and mold growth, ensuring that both structure and contents are protected. The company also provides ongoing support through the insurance claims process, which helps customers navigate documentation, estimates, and approvals.

Among the services offered are Water Mitigation, Water damage-related cleanup & repair, and Water damage-related mold removal to address the most common pathways of water intrusion. In addition to water-focused work, Protek provides Fire damage cleanup & repair, which encompasses soot and smoke removal, structural cleaning, and reconstruction services aimed at restoring the integrity of the property. They perform Appliance Leak remediation, Drain & Sink Overflow response, and Frozen Pipe repair to rapidly halt the spread of damage and minimize losses. The portfolio also includes Carpet cleaning, Flooring restoration, Painting, Remodeling, Roofing, and Restoration Restoring to help return spaces to usable condition after a loss. Contents Restoration and Furniture Restoration help preserve personal belongings and sentimental items, while Cleaning And Restoration and Mold cleaning offer comprehensive cleaning and preventative measures against microbial growth.

Proteks’ team is experienced in handling Commercial Restoration Services for businesses, with attention to minimizing downtime and disruption. They also offer Emergency Board-Up to secure properties following storms or damage, and S e wage cleanup and Sewer Lines services to manage hazardous wastewater scenarios. In addition, Protek provides Mold inspection and Mold remediation to identify and treat mold issues, and Cleaning And Restoration to maintain hygiene and safety standards. They may also address Painting, Remodeling, and Roofing as part of the broader restoration journey, ensuring that both exterior and interior elements are restored to meet current codes and client expectations. The company highlights a client-centric approach, aiming for clear communication, dependable service, and reliable results, backed by a team that is courteous and attentive to both families and business clients.

Water Damage Restoration Service

Protek in Elmore, AL offers expert Water Damage Restoration Service to quickly assess, extract, and restore homes after flooding or leaks. Fast response, advanced drying equipment, and mold prevention help return your property to pre-loss condition with minimal disruption.

Fire Damage Restoration Service

Protek’s Fire Damage Restoration Service in Elmore, AL quickly assesses, stabilizes, and restores properties after fire incidents. Our experts handle smoke cleaning, odor removal, board-up, and full mitigation to return homes to safe, livable condition with compassion and efficiency.