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TCM Restoration

TCM Restoration in Palmer, AK provides expert water damage restoration services, delivering rapid, reliable recovery and comprehensive cleanup for homes and businesses.

Water Damage Restoration Service at 5830 E, Updraft St in Palmer, AK 99645

Operational
★★★★☆
Rating: 4.3 based on 98 reviews
Address: 5830 Updraft St, Palmer, AK 99645
Phone: 18668965339
Emails:
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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TCM Restoration

TCM Restoration Services

24/7 Emergency Cleanup

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Our cleanup crews are ready 24/7 to respond to water, fire, or trauma events—clearing the way for recovery.

24/7 Emergency Restoration

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Our team is available 24/7 to respond quickly to water, fire, or biohazard emergencies.

Airmovers And Dehumidifiers

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Airmovers And Dehumidifiers provides equipment like fans and dehumidifiers to dry out spaces after water damage or flooding, improve air circulation, and reduce moisture levels for safer, quicker restoration.

Attic Cleanup

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We clean smoke-, mold-, or wildlife-contaminated attics to prepare them for safe use or restoration.

Broken Pipes

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Broken Pipes is a service that helps fix plumbing leaks and burst pipes. It includes rapid assessment, emergency repair, pipe replacement, and advice on preventing future damage, ensuring safe, reliable water systems.

Commercial Property Damage Restoration

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Offices, warehouses, and facilities are restored quickly and professionally with minimal operational disruption.

Commercial Water Damage Restoration

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We restore water-damaged commercial buildings with minimal downtime—protecting both structure and operations.

Complete Reconstruction

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Complete Reconstruction is a full-scale repair and rebuild service that restores a damaged space to its original or improved condition, covering assessment, planning, demolition, framing, utilities, systems, finishing, and final cleanup.

Contents Cleaning & Restoration

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We clean and restore furniture, electronics, and valuables damaged by smoke, water, or mold.

Damage Assessment

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Damage Assessment is a service that evaluates the extent of harm after an incident, documenting affected areas, estimating repair costs, and identifying safety risks to guide fixing steps and insurance claims.

Debris Removal

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Our team handles the removal of structural debris, contaminated items, and contents after demolition or disaster.

Disaster Restoration

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From storm, fire, or water damage, we manage the entire recovery—from initial cleanup to full rebuild.

Drying and Dehumidification

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We eliminate excess moisture with commercial dehumidifiers and air movers to prevent secondary damage.

Emergency Board Up

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Emergency Board Up is a quick service to cover a damaged or unsafe building opening with sturdy boards to protect it from weather, trespass, and further damage, typically done after a break-in, fire, or collapse, and usually followed by repairs or assessment.

Emergency Board-Up Services

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We board up broken windows, doors, and exposed openings to secure your property after a fire.

Emergency Pack-Out Services

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Belongings are carefully packed and moved off-site during restoration to prevent further damage.

Emergency Response

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Emergency Response is a rapid service that coordinates trained responders and essential resources to handle urgent incidents, such as medical emergencies, fires, or natural disasters, assessing danger, providing immediate aid, and ensuring safe, orderly relief and evacuation when needed.

Emergency Tarping Services

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Damaged roofs or siding are tarped to protect the structure until permanent repairs can be made.

Finish Drying

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Finish Drying is a service that completes the final steps to dry something after washing or processing, ensuring it is fully dry, ready for use. It involves removing moisture, checking for damp spots, and final quality checks.

Fire Damage Cleanup & Repair Services

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We remove charred materials, clean soot and smoke residue, and begin structural repairs without delay.

Fire Damage Restoration

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From cleanup to reconstruction, we restore fire-damaged structures and manage the entire recovery journey.

Flood Damage Cleanup

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Flooded basements or crawlspaces are pumped out, cleaned, and dried using commercial-grade equipment.

Grout Cleaners

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Grout Cleaners is a service that removes dirt, mold, and stains from the spaces between tiles. It involves cleaning, scrubbing, sometimes sealing, and restoring the grout color to freshen and protect tiled floors or walls.

Leaking Appliances

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Leaking Appliances is a service that helps identify, fix, and prevent water leaks from household devices such as washing machines, dishwashers, and refrigerators, including diagnosis, repair or replacement, leak containment, and safety checks.

Mold Inspection

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We detect hidden mold and moisture behind walls, ceilings, and under floors using non-invasive tools and techniques.

Mold Restoration

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We rebuild and repair areas affected by mold after remediation, restoring the property to a clean, usable state.

Mold mitigation

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We prevent mold growth by tackling moisture sources and using targeted drying techniques.

Mold remediation

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Mold is safely removed using HEPA filters, containment measures, and certified cleaning procedures.

Oriental Rugs

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Oriental Rugs is a service that cleans, restores, and preserves traditional handcrafted rugs from Asia, using careful cleaning, repairs, tassel work, and gentle handling to maintain color, weave, and durability for long-lasting beauty.

Property Restoration

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Property Restoration is a service that repairs and restores damaged buildings or belongings after events like fire, flood, or wear. It involves assessment, cleaning, drying, replacing damaged materials, and bringing the property back to good condition.

Reconstruction & Remodeling

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We rebuild fire- and water-damaged structures with care—restoring both appearance and integrity.

Restoration & Construction

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Restoration & Construction is a service that repairs and restores buildings or areas to their former condition while adding safe, lasting updates. It involves assessment, planning, repair work, remodeling, and quality finishing to return structures to useful, aesthetically pleasing state.

Sewage Cleanup

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Sewage backups are safely cleaned and sanitized using certified biohazard methods to protect health and safety.

Smell Removed

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Smell Removed is a service that eliminates unpleasant odors from spaces or objects, using cleaning, deodorizing treatments, and ventilation to leave environments fresh, neutral, and more comfortable.

Smoke Damage Cleanup

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Smoke Damage Cleanup is a cleaning service that removes smoke residue, soot, odors, and damaged materials after a fire. It includes assessment, ventilation, debris removal, deodorizing, cleaning surfaces, and restoring damaged areas to safe, livable condition.

Smoke Odor Removal

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Deep smoke odors in HVAC systems and building materials are neutralized using ozone and fogging methods.

Soda Blasting

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Soda blasting uses pressurized air to shoot sodium bicarbonate (baking soda) at a surface to clean, finish, or remove coatings without damaging the material, often used on metals, wood, and delicate surfaces.

Soot And Ash

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Soot And Ash is a service that helps clean, collect, and dispose of soot, ash, and residue from fireplaces, stoves, or fires. It includes cleaning surfaces, removing dangerous debris, and advising on safe disposal and maintenance to prevent future buildup.

Soot And Smoke Damage

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Soot and Smoke Damage is a service that cleans and restores spaces after fires, removing soot, odors, and residue, repairing surfaces, and restoring air quality so rooms look, feel, and smell normal again.

Soot Cleanup

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Soot is meticulously removed from walls, ceilings, HVAC systems, and personal belongings to ensure safety and restoration.

Storm Damage Restoration

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Structures damaged by storms are cleaned, dried, and repaired to prevent further exposure-related damage.

Structural Cleaning

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Joists, beams, framing, and other structural elements are cleaned after water, fire, or mold damage.

Thermal Fogging

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With thermal fogging, we eliminate smoke odors from porous materials and hard-to-reach areas.

Thermal Imaging

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Infrared cameras detect hidden moisture, enabling more precise drying and effective restoration.

Water Damage Cleanup & Repair

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Affected areas are cleaned, sanitized, and repaired after water intrusion to restore safety and functionality.

Water Damage Mitigation

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Our team responds quickly to halt water damage and prevent structural or microbial issues.

Water Damage Restoration

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We extract water, dry structures, and restore homes and businesses impacted by leaks, plumbing failures, or storm-related flooding.

Water Extraction And Drying

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Water Extraction And Drying is a service that removes standing water from spaces and then dries surfaces and materials to prevent damage, using pumps, vacuums, and dehumidifiers, followed by moisture checks to ensure safe, dry conditions.

Water Seeping

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Water Seeping is a service that checks and fixes slow leaks where water gradually soaks through walls, floors, or foundations, guiding drainage improvements, sealing cracks, and restoring dry, safe interiors.

Windows And Doors

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Windows And Doors provides installation, repair, and replacement services for home windows and doors, including frame sealing, weatherproofing, and energy efficiency upgrades to improve security, comfort, and curb appeal.

TCM Restoration Reviews

Trevar MacArthur
Trevar MacArthur
5 ★★★★★
It was a pleasure working with Wess with TCM. Very responsive to questions and timely. Did a great job fixing water damage on the outside of our house, they had to completely remove our window , rehung it level and matched the paint very well. Would absolutely recommend Wess with TCM for any new builds or remodels.
Eric Mclean
Eric Mclean
2 ★★☆☆☆
I lost a pretty large portion of my roof to Decembers windstorm and was struggling to find help. I figured I would see if TCM could tarp my roof off until I could find a roofer. To my surprise, I was told I could get repairs from them. Wayne was quick and responsive. I had quite a bit of exposed sheeting and was about to get knee surgery. Wayne was able to accommodate me and get me right in the books. Their sub showed up a few days later and took care of the back 1/2 of my roof in a below zero snow storm. I was very appreciative of their crew getting this done. They didn’t come back for a few days due to the weather. When they did, I was on crutches and asked if I should move my vehicle, I was told nope it won’t be an issue. Their crew pegged my vehicle with multiple shingles and put some pretty gaping scratches in it. A few days went by and I started finding 1000s of nails on my lower portion of my roof and my driveway. There was also a considerable amount of debris left behind. I had also noticed that they knocked my roof vent off for my bathroom and just membraned right over it without telling us. Always nice to have your bathroom vent to the underside of what is protecting your roof. I figured I would call to get help and was sent over to my project manager, Alex. He said they would take care of it. They came out the next day and apparently fixed my roof vent. Im still picking up nails by the 100s, my car is still messed up, and I get zero follow up. After recommending a bunch of people to TCM over the last 7 years, I will not be doing that again…I’m grateful for the work but not for what followed.
Chaylen delgado
Chaylen delgado
5 ★★★★★
It was a pleasure working with Joel. He's been extremely helpful, very knowledgeable and was quick to answer back when I needed to speak with him. Cris and Madi were amazing! They showed up on time and got to work extremely quick, they also got the job finished a lot quicker than I had expected! I'd recommend your company to everyone. I really appreciate your help with fixing my issue at my home. It took them just a few days from getting in contact with them to finishing the job which I am so thankful for! Thank you again, Joel, Cris and Madi!
Robert Debach
Robert Debach
5 ★★★★★
Our pipes froze and broke during the wind storm we had December. I called on a Monday, They arrived on Tuesday and Immediately went to work for the water mitigation, and we’re gone by Friday! Great communication, fast and efficient with great people to work with, they made everything so easy. I highly recommend TCM!
Tyler Bethune
Tyler Bethune
5 ★★★★★
Alex and the TCM team did an amazing job fixing the damage caused by the huge windstorm we had. He assessed the problem quickly and put his plan into action the same day! Also want to thank Paragon who was contracted to do some of the repairs, they did a fantastic job.
Debbie Mumma
Debbie Mumma
5 ★★★★★
TCM exceeded my expectations. I brought them in for mold remediation, and from the very first visit, they were impressive. Their team was punctual, professional, and incredibly thorough—they explained everything clearly, handled the job efficiently, and left me with complete confidence that the issue was fully resolved. Their workmanship and attention to detail truly stand out. If you want the job done right the first time, I strongly recommend TCM.
Tyler Bethune
Tyler Bethune
5 ★★★★★
Best service! Fast, Efficient, kind, courteous and friendly. I don’t call anyone else when I need help. Alex and Chris do an amazing job plus they use the best sub contractors. Shout out to Paragon plumbing and construction and Ascend roofing.
Steve Lee
Steve Lee
5 ★★★★★
We had two water leaks and called TCM for help. They responded and with the help of Paragon Plumbling found the leaks in the walls. They mitigated the problem and did a complete restoration of our lower bathroom. Additionally we had them help do major repairs around the entire house. The office staff, Wayne, the estimater, Alex the foreman, and all the workers that did the repairs were courteous and hard working. The estimates for all work was reasonable and the repairs were quality work. Thank you TCM for your help and Paragon Plumbing too.
Ryan Miner
Ryan Miner
5 ★★★★★
My house caught fire and was inundated with water between the neighboring townhouses fire wall and mine. Mold started growing in the crawlspace and started looking pretty nasty. I was lucky enough to work with an employee named Joel who was very good at conveying the scope of his work. Joel and his team did an amazing job on the crawl space remediation and left a mold free clean environment for the repairs crews to proceed with.
Sheila Moreland
Sheila Moreland
1 ★☆☆☆☆
This company🤦🏽‍♀️ My house flooded back in aug 8 2024, yes there was an insurance mishap, The estimate they gave is NOT WHAT THE Final bill was! They will charge you for things that weren’t done! Up charge on things that,I believe they don’t think you will notice Example,my estimate said 4.45sf for flooring (vinyl) They charged me 4.45 for carpet and padding ,7.97$ for vinyl They charged me BOTH time for Trash (mitigation and remodel) And the trash is in the bathroom They charged for painting the ceiling , baseboards,which came pre painted, and now they want to threaten me with a collection , “Our estimates are not based on a per line item cost, they are a total estimate for a total repairs job. We have actually gone above and beyond what we were contracted to do on this project and all it is giving us is being in the negatives on our books for an extended period of time while we awaited payment, and the proposed breach of contract as threatened in your previous email. At this point, we need to collect for the signed repairs provided or enter into our collections options.” “Regarding the flooring, we were able to obtain a much better flooring for you at the same cost as Home Depot that you agreed to.”I agreed to 1.49$ which was Home Depot’s price Also come to find out the flooring they put in was 4.5 mm Home Depot’s was 6mm Soo how is the one they put in better? They also charged for closet doors which never got put in, they took the shelves out of my closet and never put them back, Be WARE of this company!!
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About TCM Restoration

TCM Restoration is a comprehensive water damage restoration service located at 5830 E, Updraft St, Palmer, AK 99645. Serving both residential and commercial clients, the company specializes in Water Damage Restoration Service, Building Restoration Service, and Fire Damage Restoration Service, providing a full spectrum of emergency response and post-disaster recovery. The team emphasizes a client-centric approach, focusing on rapid assessment, clear communication, and thorough restoration to restore homes and properties to pre-loss conditions. Their capabilities cover the complete lifecycle of damage management, from initial containment to final reconstruction, ensuring a seamless, coordinated experience for property owners during stressful times.

Core offerings include 24/7 Emergency Cleanup and 24/7 Emergency Restoration to address urgent situations promptly. They deploy Airmovers and Dehumidifiers to accelerate drying, and offer specialized services such as Attic Cleanup, Debris Removal, and Structural Cleaning to address both visible and hidden damages. In cases of water intrusion, they provide Water Extraction And Drying, Drying and Dehumidification, and Water Damage Cleanup & Repair, along with Water Damage Mitigation strategies tailored to the severity of the incident. The company also handles Leaking Appliances and Plumbing-related emergencies, delivering rapid mitigation to minimize secondary damage and mold risk. In addition, Emergency Board Up and Emergency Tarping Services help secure properties after storms or incidents, while Emergency Pack-Out Services assist in safeguarding contents during reconstruction.

For fire-related events, Fire Damage Cleanup & Repair Services, Smoke Damage Cleanup & Repair, Smoke Odor Removal, Soot And Smoke Damage, and Thermal Fogging are available to restore indoor air quality and surface integrity. They also address mold concerns with Mold Inspection, Mold Mitigation, Mold Remediation, and Mold Restoration, ensuring a thorough and safe remediation process. The team performs Flood Damage Cleanup, Storm Damage Restoration, and Disaster Restoration to manage the broader impacts of natural events, with Finish Drying and Complete Reconstruction to finalize the project. Optional services include Contents Cleaning & Restoration, Oriental Rugs care, and Specialty Cleaning such as Grout Cleaners, Sewage Cleanup, and Soot Cleanup to meet diverse restoration needs.

TCM Restoration emphasizes collaborative project management through Property Restoration, Reconstruction & Remodeling, and Restoration & Construction services to unify repair work under one roof. They also offer Emergency Response planning, Emergency Board-Up Services, and Emergency Pack-Out Services to maintain momentum during recovery. The organization is committed to transparent communication, professional workmanship, and reliable outcomes, earning positive feedback from clients who highlight responsiveness, thoroughness, and quality results across various restoration scenarios. Their local presence in Palmer positions them to respond quickly to weather-related and water intrusion events, helping residents recover with minimal disruption and lasting peace of mind.

Water Damage Restoration Service

TCM Restoration in Palmer, AK offers expert water damage restoration services to quickly assess, extract, and dry affected areas, preventing mold and further damage with rapid response, advanced equipment, and meticulous cleanup for homes and businesses.

Building Restoration Service

TCM Restoration in Palmer, AK offers expert Building Restoration services, including structural repairs, moisture mitigation, mold remediation, and historical facade restoration, delivering durable, compliant results with fast response and meticulous craftsmanship.

Fire Damage Restoration Service

TCM Restoration in Palmer, AK offers rapid fire damage restoration, smoke odor removal, soot cleaning, and complete deodorization to restore your home or business to pre-loss condition with compassionate, 24/7 emergency response and skilled restoration specialists.

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